PROFESSIONAL SUMMARY

• Over six years of experience working as a Business Analyst with strong domain knowledge in Banking, Mortgage and Insurance industries.
• Expertise in Business Analysis, Business Process Re-engineering, Business Process Design, Modeling and other core areas of Business Analysis such as Effective Requirement Gathering and Documentation.
• Strong background of Software Development Life cycle SDLC , Project Life cycle, Business Process Modeling BPM , and Software Development Methodologies including Agile, Rational Unified Process RUP and Waterfall.
• Actively participated in Joint Requirement Planning JRP , Joint Application Development JAD and one to one sessions with Business users, SME's and Stake holders in gathering requirements.
• Analyzed given requirements to identify the real business need and facilitate the development of a customized solution which delivers maximum cost and usability benefit to the client and the company.
• Working expertise in AGILE methodology, participating in daily SCRUM meetings and creating user stories as part of AGILE process.
• Strong knowledge of business requirements transformation into UML diagrams using Rational Rose and MS Visio as well as managing and tracking those requirements along the course of the project.
• Expertise in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams.
• Proficient in creating various functional documents including Business Requirements Documents BRD , Functional Requirements Document FRD and Requirements Traceability Matrix RTM .
• Well experienced in developing and imparting pre and post implementation training, conducting GAP Analysis and User Acceptance Testing UAT .
• Strong competency in Integration testing, System testing, Regression testing, Functional testing, Database testing and User Acceptance testing.
• Working experience in creating and documenting test plan and test cases using HP Quality Center.
• Driven by creative ideas and backed by strong Analytical and methodical problem solving skills, identifying causes, corrective actions and providing innovative solutions, building strategic partnerships with senior business leaders and getting commitments to actions from individuals at all levels.
• Extensive experience performing Data mining to extract the relevant data from enterprise wide Data warehouse and departmental level Data Marts and which conform to the required Data Quality measures.
• Solid background in Data Analysis including creating Data Mapping and Data Dictionary documents.
• Strong knowledge of Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Microsoft Visio and Oracle databases.
• Expertise working with Microsoft SharePoint server for maintaining document repository.
• Highly motivated self-starter with excellent communication, presentation and interpersonal skills, can perform well independently as well as part of a team, always willing to work in challenging and cross-platform environments

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities

• Facilitated JAD sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and overall system.
• Wrote test plans and test cases in accordance with the business requirements document.
• Identified processes and collected data from end-users, and analysts for developing and documenting detailed business requirements
• Gathered requirements through interactions and meetings as well as periodic walkthroughs with loan analysts, credit analysts and other potential users of the application.
• Conducted Use-Case reviews and identified gaps in the existing system, which lead to improvements and enhancements resulting in a more robust, functional system.
• Created and maintained the Requirements Traceability Matrix RTM using MS Excel and made updates to it along the course of the project.
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.
• Ensured Use-Cases were consistent and covered all aspects of the Requirements document.
• Maintained the Business Impact Analysis Template BIAT to analyze and document the effect of proposed changes on the project schedule and costs.
• Used Rational Clear Quest for bug tracking and reporting purposes.
• Administered tracking issues that were detected and updated the status of existing issues based on daily meetings with the development team.
• Identified and analyzed data requirements for teams at different sites and made sure that the required data is available in the testing environment.
• Worked directly with software engineers to ensure clear communications regarding requirements and defect reports.
• Followed the Rational Unified Process methodology for the entire Software Development Lifecycle
• Wrote test cases and test scripts for the User Acceptance testing.
• Administered the Functional System Testing, Integration Testing, Regression Testing, and performed User Acceptance Test using the test cases before releasing the application.
• Used the guidelines and artifacts of the Rational Unified Process RUP to strategize the implementation of Rational Unified Process effort in different iterations and phases Inception, Elaboration, Construction and Transition of the SDLC.
• Worked in Business Analysis, Data Reconciliation and Data Mapping for ETL process.
• Assisted the IT team to develop service oriented architecture SOA , and data warehouse system to utilize data mining for data analysis.
• Validated the scripts to make sure they have been executed correctly and meet the scenario description.
• Involved in project status meetings, QA review meeting, and System Test meeting.

Environment: JAVA, Oracle, Windows NT, UML, Requisite Pro, MS-Visio, Rational Clear Quest.

Confidential

Business Analyst

Responsibilities

• Conducted a detailed and comprehensive business analysis by working with the business user, SME and technical team to identify system requirements and improvements.
• Adopted Waterfall and its best practices as the process product for implementing the project and following incremental methodology.
• Assisted in development of Business Requirements by doing a Feasibility study and Market Analysis to understand the trends.
• Created vision and scope document as part of Business Modeling to assess success criteria and revenue projection.
• Conducted Cost Benefit Analysis to manage requirements and documented them in Traceability Matrix.
• Organized JAD sessions to allow stakeholders express their views and communicate with the other members of the team and resolve any issues that have and might come up later.
• Created Business Process Model, Activity Diagrams using MS Visio.
• Used Microsoft SharePoint server as a central repository to store different versions of BRDs and Use Cases to avoid duplicate versions of the document propagating in the team
• Used Rational Requisite Pro to document and structure requirements that is easy to understand for the team members.
• Develop solutions to include ORACLE database optimization to gather data such as data mining efforts to improve decision making within the organization. Implemented knowledge based management systems to improve workflow in the unit.
• Worked on Master Data Management MDM for maintaining the customer information and also for the ETL rules to be applied.
• Conducted GAP Analysis to show the current and proposed functionalities of the system.
• Created manual test cases to support the Quality Assurance team in conducting testing.
• Worked with development and testing teams to accomplish timely release objectives.
• Ensured on-time and on-budget performance of the assigned efforts to the mutual satisfaction of the business partners/ sponsors.
• Conducted UAT for end user acceptance, deployment and subsequent roll out.

Environment: Windows XP, MS Visio, MS Word, MS Excel, Rational Requisite Pro, MS SharePoint and MS Project, Oracle 9i, Java, SQL

Confidential

Business Analyst

Responsibilities

• Recommended, defined and implemented Enterprise processes for Requirements Management, Change Management, and Work intake process for different departments.
• Defined document standards and templates for business requirements, traceability matrix, project plans and other deliverables.
• Worked extensively with business to rewrite existing use cases and requirements for clarity and consistencies.
• Provided time and effort estimations for deliverables and managed business expectations on a daily basis.
• Responsible for review of deliverables and documentations.
• Prepared business requirement document and converted these requirements into functional requirements specifications and technical specifications using Rational Requisite Pro.
• Defined requirements through Use Case and detailed supplementary specifications.
• Extensively used Rational Rose for flow-charting, process model and architectural design of the application.
• Documented business workflows textually as well as in UML diagrams according to RUP for the stakeholder review.
• Involved in projects including Enterprise Data Warehouse EDW infrastructure, Data acquisitions, Data migration, Business Objects executive dashboards, OLAP cubes, Data work flows documentation, Metadata repository management.
• Demonstrated leadership qualities as an active participant in all initiatives considering short and long term implications.
• Assisted QA team in writing Test Plan and Test Cases for functional testing
• Actively participated in meetings with management to negotiate a new SLA Service Level Agreement with CGI.

Environment: Windows XP, MS Office Suite, SQL Server Management Suite 2005, Rational Requisite Pro, Rational Rose, Rational Test Manager, UML, COGNOS.

Confidential

Jr. Business Analyst

Responsibilities:

• Involved in all stages of the project-requirements gathering, analysis, design, implementation and testing.
• Designed and developed project document templates including requirements specifications and functional specifications.
• Derived Business Requirements Document BRD , Technical Specifications Document based on User Requirements. Had to understand and articulate business requirements from user interviews and then convert user requirements into technical specifications.
• Used Waterfall Methodology to design project document templates.
• Created User manuals for Authorization system ATH and Card management system CMS .
• Wrote SQL queries to retrieve data from the target database.
• Interacted with CMS card management system for pulling out customers debit card information like expiry, cash limit, POS limit, card holder's information and card status.
• Used Rational Requisite Pro for managing the requirements and designed and developed business process models, Use Cases, Activity Diagrams, and Sequence Diagrams using UML and BPMN in MS Visio.
• Developed and maintained Requirement traceability matrix.
• Closely worked with FDS Fraud detection system front end and back end system to identify the suspicious fraud activity on debit card or check card.
• Prepared test Data sets and performed data testing using the PL/SQL scripts. Also used MS excel for data mining, data cleansing, data mapping, data dictionary and Business analysis.
• Drafted test strategies, test plans and test cases for the application as a part of UAT.
• Frequently updated the requirement and defect status as per the current status of the testing in Rational Clear Quest.
• Actively involved in walkthroughs and meetings with development team to discuss related issues.
• Used Rational Clear Case to manage all the changes and change requests in the project.

Environment: UML, MS-Project, MS-Office Suite, MS Visio, Java, XML, SQL Server 2000, Agile, Windows 2000, Requisite Pro, HP Quality Center.