SUMMARY

Project / Team Management Business Process Workflow Improvement

• I am a motivated Project Leader and Business Analyst / Product Architect with a track record of leading and participating in complex software development and implementation projects. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures / skill sets, and designing process and system improvements to increase productivity and reduce costs. I'm an experienced application architect working within all phases of the SDLC.
• I have strong interpersonal and project leadership skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders. Experienced working with customers internal/external at every phase of contact including, marketing support, requirements definition, system definition, delivery/implementation, training, and live system support. I have led several software project development teams to on-time quality results using both Confidential
• I have over 10 years' experience as project leader and lead analyst / architect developing enhancements to healthcare revenue cycle products. Project management techniques included Waterfall, Confidential. I also have 4 years' experience project leading and consulting hospitals regarding the implementation and/or improved use of healthcare revenue cycle products.
• I am an experienced Confidential I attended and then assisted teaching 'Confidential led by Lyssa Adkins, Confidential Institute. I've coached numerous Siemens staff in Confidential, and Analysis methods and techniques. I also have experience coordinating the development and project plans across several teams including both local and off-shore development resources
• Experienced in hospital financial and patient administration systems, clinical/financial interfacing, business data storage/retention and retrieval. I am a co-inventor of two patents US 7,051,012 B2 for definition and maintenance of health provider organizations and US 7,890,349 B2 for definition and maintenance of medical locations. I have in depth knowledge and expertise with both Confidential project management techniques and Confidential Application functionality.

Areas of expertise include:

• Project Leadership, Project Management
• Agile Development Scrum and Kanban
• Project Risk Scope Analysis
• Internal and Customer Training
• Business requirements engineering
• Process Analysis Improvement
• Object Oriented Analysis Design
• UML Modeling standards and tools Rational Rose, Enterprise Architect, Visio
• Application Architecture SOA
• Change Control Management
• Test Design / HP Quality Center
• VersionOne
• Microsoft products Word, Excel, PowerPoint, Access, Outlook, Visio, SharePoint, Visual Basic
• Siemens Soarian Financials
• Healthcare Business Office Consulting Process Improvement
• Business Intelligence Star / Snowflake Schemas SQL

Professional Experience

Application Architect / Advisory Business Analyst

Confidential

Part of a small group of analysts and architects assigned to large complex projects designing application architectures and improving business processes for new and existing systems. I was a key participant / driver of a process improvement team that successfully migrated our development processes from Waterfall, to Scrum, and then Kanban. This successful migration increased both quality and development cycle time.

Primary responsibilities:

• I led the overall development requirements, system, and architecture definition of a new Health Provider Billing and Patient Registration application, In this project I was the Lead Application Architect and overall Project Lead for the project from its inception. I led the functional integration and architecture of how the various SF processes would function together as a whole.
• I served as overall project leader for the various development teams. A 'scrum of scrums' was implemented to both manage and provide transparency to the overall project accomplishments, barriers, and steel threads across 10 separate development teams, some of them off-shore Initially the project was water-fall based but then migrated to Scrum and eventually Kanban project management techniques.
• I led the implementation of Confidential at the 1st 2 Soarian Financials clients working with customer staff to ensure the set-up build addressed their functional and workflow requirements. I also provided consultation / advice to most of Confidential customers and prospects regarding their processes, application functionality, and potential workflow changes and application improvements.

Additional responsibilities included:

• Organization of customer requests for system requirement definition and management
• Led numerous customer and prospect discussions regarding their needs and application deficiencies and desires.
• Evaluated third party products for either integration into Soarian Financials or interface / partner relationships with the company.
• Development plan definition, maintenance, and monitoring.
• Interview, train, integrate, and review, development consultants and employees for analysis, design, code
• Defined analysis deliverables from requirements to detailed analysis
• Designed core application constructs and processes that lead to the submission or two patent applications
• Work flow and User Interface definition and design
• Designed and monitored test plan execution.
• Participated in all levels of customer contact including, marketing support/contract review, requirements definition, training and system implementation, as well as pre and post live technical and analytical support

Soarian Financials related expertise includes

• Patient Access master files and adaptability options
• Patient Access processes and workflows
• Soarian Financials / Soarian Scheduling integration and interfaces
• HL7, IHE, and ANSI X12 Interfaces
• Master files and configuration
• General Ledger configuration and interfaces
• Claims, Remittance, and Denial processing workflows and configuration
• Standard and enhanced worklisting configuration
• HIPAA logging requirements implementation

Prior to working with Soarian Financials, I had the following responsibilities with Siemens:

• Led the requirements, system, and architecture definition of a new, Patient Registration / Patient Administration application within Siemens Clinical Systems department. This results of this project were eventually merged into the Soarian Financials product.
• Led the team responsible for the requirements, system, and architecture definition for enhancements to the Invision / Unity accounting application within Siemens Revenue Cycle department.
• A notable achievements during this time period was the analysis / design of the referral management capabilities and their integration with both Signature and HDX.
• I also consulted heavily with both Memorial Sloan Kettering Cancer Center and New York Health and Hospitals Corporation regarding customizations they needed to achieve specific business / workflow goals. I was then the lead analysis / architect for the development of these capabilities.
• Led the requirements, system, and architecture definition of a new Revenue Cycle system for use in Japan..
• Led the requirements, system, and architecture definition of a enhancements to the Invision / Unity accounting application within Siemens Revenue Cycle department. During this time I was the lead application analyst / architecture on the re-writes of the Invision / Unity Charge Master CDM , Payer Responsibility Master PRM , and Doctor Master.
• Product Manager for the Siemens Invision / Unity Outpatient Billing and Collection application. Responsibilities included marketing presentations, development and oversight of a product roadmap outlining desired enhancements and oversight of product development to ensure new feature / function development addressed product and customer needs.
• Managed a team of 7 Implementation Consultants in the state of Michigan. During this time we implemented approximately 8 new Invision / Unity customer systems. As an Implementation Consultant, I led the implementation of Unity HIS systems in approximately 7 customers.