Experience Summary:

• Motivated and self- directed IT professional and a Technical Lead offering 15 years of experience across multiple multi-national companies specializing in enterprise design, deployment, and operations support of messaging and real time collaboration environments for Global Enterprises.
• Designed and deployed enterprise messaging infrastructurespanning globally across multiple datacenters, for more than 100,000 users including installation, backup, monitoring, troubleshootingofMicrosoft Exchange 2010 in a DAG environment and also designed and deployed Microsoft Exchange 2007 / 2003 in a Single copy clustered environment.
• Deployed Exchange 2013 in the lab environment.
• Designed and deployedreverse proxy solutionto accesscorporate emailon ActiveSync devices iPhone, Android, Windows usingtwo factor authentication usingThreat Management Gateway 2010 for appx.10, 000 users globally.
• Designed and deployed mobility infrastructureincluding Installation, monitoring, troubleshooting issues with Blackberry Enterprise Server5.0.3 / 4.1.7for more than 10,000 users globally.
• Deployed Blackberry 10.2 infrastructure to support Blackberry10 devices.
• DeployedMicrosoft Lync Online 2010 on Office 365for approx.50,000 users globally using ADFS servers for Single Sign on.
• Good Understanding of Hybrid Messaging Environment.
• Expertise includes installation, upgrades, backup and recovery, troubleshooting,
• Experience with Symantec Enterprise Vault 9.0.3 for Mailbox Message Archiving.
• Experienced in working with MDM from Good Box tone and Monitoring tools including HPSM9, HPOV, and NETIQ.
• Worked extensively with Microsoft Active directory and LDAP.
• services SSIS and performed complex data migrations.
• Developed packages for Data Transformation Services DTS / SQL Server Integration
• Optimizationandperformance tuning with MS SQL Server in a clusteredenvironment.
• Experienced in developing scripts using PowerShell and VB Script.
• ITIL V3 Foundation Certified.

Technical Skills Summary:

• Messaging: Microsoft Exchange 2013/2010/ 2007 / 2003 / 5.5
• Real Time Collaboration:Lync Online 2010, LCS 2005
• Mobile: BES 10.2, 5.0.3/4.1.7, Good Messaging Server.
• Forefront: Threat Management Gateway 2010, ISA 2006
• RDBMS: MS SQL Server 2008/ 2005 / 2000 / 7.0 /6.5
• Script Lang: PowerShell, VB Script
• MDM/Tools: Box tone 7.2/6.5, NETIQ 5.01/4.3, HP SM9
• Operating Systems: Windows Server 2008 R2 /2003 /2000/NT.

Professional Experience:

Business Management System Analyst

Confidential

Accomplishments:

Active Directory:

• Prepared Schema for deploying Exchange 2010 in the environment.
• Configured Active Directory IP site link cost for optimal mail routing when Exchange 2007 was deployed in the environment.
• Maintained cross forests environment during coexistence. Alcatel Lucent Technologies
• Worked towards consolidating in to a single Active Directory forest.

Exchange:

• Deployed Exchange 2013 in the lab.

• Designedan Exchange 2010 Active - Active DAG environment regionally AMS, EMEA, APJ , extending the DAG betweenHP twin datacenters considering high availability and site resiliency for 100,000 users.
• Designed database layout for DAG with 3 copies.
• Configured OWA, IMAP, CAS proxying, Autodiscover, Direct File Access, Outlook Anywhere RPC over HTTP , Active Sync policies, andAnti-Spam in the exchange 2010 environment.
• Supported Messaging Infrastructure in coexistence phase Exchange 2010 Exchange 2007
• Decommission ofExchange 2007 Environment in progress...
• Designed a single copy clustered environment regionally for Exchange 2007 for more than 100,000 users.
• Deployed Exchange 2007 CAS, HUB and clustered mailbox servers.
• Created new Email address policies and managed folder mailbox policy.
• Decommissioned Exchange 2003 servers including public folder servers.
• Deployed ADC, SRS, Exchange 2003 Front end, Public folder and clustered mailbox servers in to an existing Exchange 5.5 environment.
• Managed 2 Exchange Orgs in a coexistencephase when Alcatel Merged with Lucent
• Migrated Exchange 5.5 users to Exchange 2003.
• Decommissioned Exchanges 5.5 and switched Exchange 2003 to native mode.
• Troubleshoot server related issues and provide tier3 operations support for end users.

Mobility:

• Designed and deployed Threat Management Gateway 2010 in a load balanced TMG array for secure web access and Active Sync BYOD of corporate email for more than 10,000 users globally.
• Designed and deployed Internet Security and Acceleration Server 2006 in a load balanced ISA Array for secure web access and Active Sync BYOD for more than 10,000 users globally.
• Deployed Certificate based authentication for Exchange Active Sync users.
• Deployed Blackberry 10.2 infrastructure to support Blackberry 10 devices.
• Upgraded BES Configuration Database for migrating from BES from 4.1.7 to 5.0.3
• Managed Blackberry Enterprise server5.0.3 / 4.1.7, Exchange ActiveSync windows mobile, Android and iPhone with approx 9000 users worldwide.
• Deployed new additional servers in to the existing Blackberry domain and upgrade servers with service packs and maintenance release
• Troubleshoot server related issues and provide operational support to lower tiers.

Real Time Collaboration:

• Deployed ADFS and DirSync servers for Lync Online 2010.
• Migrated appx.47, 000 users to Lync Online 2010 onto Office 365.
• Deployed collaboration services Enterprise IM using Microsoft Live communication server 2005for 50, 000 users globally.
• Maintain server pools worldwide each one per region with servers load balanced.
• Configured Symantec IM Manager on LCS front end to for virus scanning.
• Troubleshoot server and Microsoft office communicator related issues.
• Support lower tiers for operations issues and escalations.

Database Systems:

• Deployed SQL Server in a clustered environment for Blackberry configuration databaseand Live Communication server.
• Perform weekly database maintenance and consistency checks.
• Performance optimization of SQL queries for home grown applications.
• Upgraded SQL Server used for home grown applications from SQL Server 7.0 to SQL Server 2000 and to SQL Server 2005 used by development team.
• Developed DTS /SSIS packages to migrate/copy data from various data sources.
• Developed ActiveX transformation script using VB Script for some processes.

Miscellaneous:

• Maintain and troubleshoot fax server issues, Symantec Enterprise Vault 9.0.3
• Upgraded monitoring tool NETIQ App Manager 3.4 to 4.3 and also 4.3 to 5.01.
• Worked with Backup Team to troubleshoot Exch. backup issues HP Data Protector 6.2

Environment:Exchange 2010/2007, TMG 2010, ISA Server 2006, Blackberry10.2, 5.0.3, Lync Online 2010,LCS 2005,SQL Server2008/2005,Windows Server 2008/2003.

Confidential

Responsibilities included:

• Developed data model using ER Studio 3.0.
• Deployed and configured SQL Server 7.0.
• Scheduled database backup jobs and maintenance plans.
• Developed stored procedures and triggers.
• Performed optimization of queries, performance tuning, and database consistency checks.
• Migrated data from multiple sources into SQL Server using ActiveX Transformation Script developed in VB Script.
• Invoked COM components using SQL Namespace object library thru Visual Basic.

Environment: Visual Basic, SQL Server 7.0, and Windows NT.

Confidential

Responsibilities included,

• Deployed and configured SQL Server 7.0.
• Developed DTS packages to copy data from project subsites to the head office
• Developed ActiveX Transformation Script using VB Script
• Performed optimization of queries, performance tuning, and database consistency checks
• Developed stored procedures, triggers and Implemented business rules using constraints, defaults and rules.
• Scheduled database backups and maintenance plans.
• Managed User accounts, permissions, and SQL scheduled jobs

Environment: Visual Basic, SQL Server 7.0 and Windows NT.