PROFESSIONAL SUMMARY

6 years of experience as aLead Business Analyst. With the ability to document process flows using visual aids such as Visio , elicit requirements, design of systems to automate business processes, Process Improvement, creation of functional and/or non-functional system specifications. SDLC- Subject matter expert during various phases of project lifecycle. PAT Product Acceptance testing, UAT User Acceptance testing and SIT System Integrated testing using Quality Center. Experience as a Project Management experience including the scheduling, monitoring, and reporting of work packages, in depth knowledge of both business and technology definitions and process.

TECHNICAL EXPERTISE

Methodology Waterfall, Agile

Database MS Access, SQL, Rational Databases

ToolsMS Office Suite, MS Visio, MS Project, MS Server, Salesforce.com, SharePoint, On Time, XQMF

Industry HIPAA 4010, 5010, 837P, 837D, 837I, 835, 276, 277, 271, 270, 997, 999

Skills EDI, XML, ANSI x.12 standard, ISO, UML, Dashboard, VPN, MMIS, SCCM

Professional Experience

Confidential

IT Business Analyst 4

• Act as a Liaison between the Stakeholders, Project Managers and Developers. Responsible for gathering functional software requirements from subject matter experts using interviews, workshops, JAD Session and other requirement elicitation techniques. Experience tracking requirement deliverables, breaking down work and delegating tasks among analyst team members, organizing and defining project plans related to requirement activities and communicating requirement status to project leadership.
• Analyzing and documenting client's business requirements and processes communicates requirements to technical personnel by constructing basic conceptual data and process models, using Accenture ITDM Documentation.
• Met with business to elicit requirements to build an application to automate evaluation for cost to Transportation and distribution of Coal and Gas
• Responsible for Analyzing and pulling Data for IT requirements by running a query from SQL.
• Responsible for defining and documenting use cases, user stories, swim lane diagrams, requirements, acceptance criteria, workflow diagrams and dataflow diagrams
• Liaison between the customer, Project Managers and developer. Created Use Case Models to describe functionality of a new system.
• Managed JAD session, conference calls to discuss plans, requirements and training for projects.
• Submitted and Tracked resources on boarding and modification request using SharePoint.
• Create and maintain Excel spreadsheets to facilitate resource tracking and reporting. Use project management to keep up with timelines of projects.
• Preformed SIT System Integrated Testing, PAT Product Accepted Testing, UAT User Accepted testing for all projects using Quality Center Application.
• Responsible for Create Test Scripts, Test Conditions and Test Labs
• The primary functional liaison throughout the software development lifecycle with the technology team.
• Collaborates with software architects to propose system solutions.
• Trains and educates internal and external customers on new feature functionality.
• Experience with the software development life cycle SDLC . Experience with waterfall and agile methodologies

Confidential

SR. IT Business Analyst

• Provide a high level of support to departments regarding IT needs. Responsibilities include making recommendations to business units, translating business needs to technical team, and developing and conducting training and presentation for Vendor Management, developing process improvements, Provide QA Testing for system fixes and enhancement.
• Created queries for Developers, Reports and Business units Using SQL,Gathered requirements for weekly, monthly and quarterly reports
• Met with customers to gather and documented requirements. Also, Identified the business needs for the customer.Analyzed data run and format error reports using SQL send error reports to business units.
• Responsible for defining and documenting use cases, user stories, swim lane diagrams, requirements, acceptance criteria, workflow diagrams and dataflow diagrams
• Assist with the Design of the MMIS System. Gather functionality Requirements, Application Design
• Managed several projects making sure timelines were metand data submission including: submittal, audit, accuracy and timeliness.
• Promotes and facilitates process/quality improvement teams within the organizations.
• Ensures that standards, policies, and procedures are consistent with professional standards and requirements as defined by MeckLink.
• Define, measure, report, and improve operations efficiency and effectiveness for the Business Units, Providers.
• Builds and manages a continuous service improvement process and consults with process owners to explore opportunities to maturate key processes and / or services.
• Performed audits on data provided by assigned clients review data for accuracy, based on set definitions and reasonableness of the data
• Data migrations, transformations, and conversions from one environment to another.
• Analyze and made recommendations concerning EDI testing, implementation, mapping and production.Provided project management and coordination support of EDI functionalities until project was completed and closed

Confidential

SR. Business Analyst/Project Manager

• Provide assistance to carry out the proceedings of the IT project throughout the Planning Phase of the Enterprise Desktop Upgrade Project Windows 7 Upgrade , served as a liaison between lines of business and technical teams. Evaluate the feasibility of implementing the IT application Coordinate the IT project objectives with the organization's goals.
• Provide assistance to carry out the proceedings of the IT project throughout the Planning Phase of the Enterprise Desktop Upgrade Project Windows 7 upgrade .
• Data migrations, transformations, and conversions from one environment to another
• Collaborate with Project Managers, Product Managers/Product Owners and business partners to determine project scope and vision. Managed several projects making sure timelines were met.
• Coordinated project for Application Rationalization for Enterprise desktop upgrade
• Define, measure, report, and improve operations efficiency and effectiveness across the enterprise, policy, process and procedure for each service management process in operation
• Assist the project leads in formulating a Plan for the Enterprise Desktop project Windows 7 upgrade , Evaluate the feasibility of implementing the IT application, Coordinate the IT project objectives with the organization's goals.
• Develops and manages service operations and service operations processes consulting with stakeholders and resource management to adjust activities based on demand and effectiveness

Confidential

Sr.EDI Systems Analyst/ Project Manager

• Facilitate understanding of both the business and IT to ensure business decisions meet the business requirements as well as facilitate business decision meetings to keep projects moving forward. Responsible for managing our healthcare trading partner implementation processes, coordinate infrastructure buildout for development of healthcare software, working with the ANSI X12 EDI standards, and interfacing EDI with internal applications XML, SQL, Imadmin . Advanced knowledge of Windows NT, Windows 2000 Professional, Microsoft Office, Microsoft Outlook Exchange e-mail client and Internet access as well as secure EDI technical software.
• Pulled validation from payer companion guide from NC Medicaid website.
• Work closely with the Developers and Managers, Data Process Standardization to develop data standardization strategies for overall Application.
• Responsible for application analysis and design
• Tested software to make sure products meet all related manufacturing regulations.
• Understanding of stages of software development life cycle SDLC using the waterfall mythology.
• Performed pre-production functionality and reliability for User Acceptance Testing UAT .
• Written and executed test cases from clients written requirements
• Validated ANSI x12 files for 837P, 837I, 837D, 835, per companion guides and submitted healthcare claims to the clearinghouses and trading partners.
• Liaison between the provider and the payer both commercial and governmental .
• Analyzing and documenting client's business requirements and processes communicates these requirements to technical personnel by constructing basic conceptual data and process models, including data dictionaries and volume estimates.
• Met with customers to gather and documented requirements
• Managed JAD session, conference calls to discuss plans, requirements and training for projects.
• Managed several projects meeting timelines and milestones.
• Managed scheduling for projects, gathering requirements and activity for project.
• Understanding rational database models, running queries using SQL
• Working with developers, payers, trading partners with testing and process for adjudication.

SKILL SUMMARY

• Business Analyst: IT Project Lifecycle: Value- Added Leadership:
• Requirements Elicitation Application Analyst/Design Cross-Functional Supervision
• SDLC Software Development Life Cycle Project Management/Coordinator Team Building Mentoring
• Writing SQL Queries Data/Process Standardization Client Relations Presentations
• Data/Process Standardization Waterfall / Agile Methodology Vendor Management
• Analyzing Data
• UAT, SIT, PAT Testing