SUMMARY

• Over 8 years experience as a Business Analyst with solid understanding of Business Requirements gathering, Business Process flow, Business Process Modeling and Business Analysis.
• Well - versed knowledge with all the phases of SDLC, including methodologies ranging from Waterfall approach to agile methodologies like Scrum, extreme Programming (XP) and Rational Unified Process (RUP).
• Experience in Object Oriented Analysis and Design (OOAD) and preparation of UML diagrams including class diagrams, use-cases and activity diagrams.
• Experience in analyzing business in integration of multiple systems.
• Experience in acting as a liaison between Project Managers and Subject Matter Experts by performing all project coordination and project administration tasks.
• Excellent Business writing skills in writing Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Systems Design Specification, Systems Requirements Specification (SRS).
• Conducted requirement analysis techniques such as Business Process Automation, Business Process Improvement, Business Process Re-engineering and SWOT Analysis.
• Experience in Business Intelligence techniques in analyzing business data.
• Experience in writing complex SQL queries and PL/SQL functions, stored procedures, triggers.
• Worked on Quantitative Risk Management (QRM) within Fixed Income division for Market Risk Analysis.
• Experience in designing functional documents for the Corporate Technology Centers (CTC) projects.
• Developed requirement documents using project management database tools like MS Access and also have depth knowledge on Data Analysis, Regression and Solver techniques in MS Excel.
• Worked with business to identify ROI of proposed changes/enhancements to systems.
• Involved in data modeling, created ER-Diagrams.
• Experience working in various domains like Accounting/Auditing, Financial (Banking) and well-versed in Fixed Income, Equity Income and Derivatives (Futures, Forwards, Options and Swaps).
• Experience in four capital market risk factors; stock prices, interest rates, foreign exchange rates and commodity prices with respect to the associated market risks; Equity risk, Interest rate risk, Currency risk, Commodity risk respectively.
• Experience in analyzing business process flows in Credit Risk Management and how each group interacts with the systems.
• Generated DDL Scripts from a data model by using ERWIN.
• Experience in developing applications for Payroll/HR and Portal/Integration.
• Experience in supporting Project Management tool implementation project.
• Experience in Energy trading, transaction and risk management (ETRM) software systems.
• Experience in Capital markets, derivatives, exchanges and commodity trading business processing methods.
• Experience in Financial Service/Brokerage industry and financial applications and Knowledge in credit automation concept and practice.
• Knowledge of International Financial Reporting Standards (IFRS), Generally Accepted Accounting Principles (GAAP) and conversion process from GAAP to IFRS.
• Experienced in writing test plans, performing functional testing and defining test cases involving GUI Testing, System Integration Testing (SIT) and Prototype Testing, Regression Testing and User Acceptance Testing (UAT).

TECHNICAL SKILLS

SDLC Methodologies: Agile, Waterfall, RUP, Scrum, OOAD

Requirement Gathering Tools: Requisite Pro, DOORS, Borland Caliber, DocExpress, Axure RP Pro

Business Modeling Tools: Rational Rose, MS Visio, MS Project, MS Dynamics CRM, UML

Operating Systems: WINDOWS 2003/XP/Vista/9, Unix

Database: Microsoft Groove, SQL Server 2008, MS Access, DB2

Bug Tracking Tools: Rational ClearQuest, HP (Mercury) Quality Center/Test Director

Others: Visual Studio 2008, MS Share Point, VBA, ERP, Java, J2EE, Teradata, RapidSQL, Microstrategy, Oracle Business Intelligence (OBI), Cognos.

PROFESSIONAL EXPERIENCE

Confidential, DE

Business Analyst

Responsibilities:

• Lead efforts to translate business objectives and perform process analysis for strategic projects related to Client On-boarding, Client and Account set-up end to end workflows, operational efficiency and controls.
• Gatheird business requirements to ensure overall business functionality and bank-wide strategies in Investment Banking Operation Teams
• Documented business requirements and business AS-IS and TO-BE process flows.
• Provided comprehensive consultation to business units and IT to ensure that functional/design specifications, use case scenarios and application training strategies meet defined business needs
• Recommended and champion enhancements and/or modifications to current business processes through analysis
• Coordinated and performed User Acceptance Testing
• Interacted with team leads to gather requirements about functionalities need to be added/updated/enhanced.
• Worked with development mangers to translate the business requirements into functional requirement documents (FRD) and non-functional requirements.
• Worked extensively in order to understand end to end trading life cycle and web based UI.
• Prepared Functional Requirement Specifications based on questionnaire and JAD Sessions.
• Created Process Diagrams, Use Case diagrams and Data Flow Diagrams and validation using MS Visio.
• Involved in major part of Software System Development Life Cycle - Requirement Analysis, Implementation Testing and Support.
• Maintained a requirement traceability matrix (RTM) to track open requirements.
• Helped testing team to understand the business process and prepare test scenarios.
• Conducted walkthroughs with development team and stakeholders.
• Worked closely with all departments of the project till the implementation and responsible for the sign-offs and deadlines at Scope, Business requirements, Functional specifications, System Integration testing and User Acceptance testing levels of the project.

Environment: MS Office Suite, MS Share Point’ 10, HP Quality Center 10.00, JIRA 9, JPMC IB Client and Account set-up tools.

Confidential, Wilmington, DE

Business Systems Analyst

Responsibilities:

• Interacted with clients to review needs, identified key Challenges and defined Project Scope and Deliverables.
• Worked comprehensively with Team Leads in order to understand Company’s Business and web-based User Interface, web technologies (Investor/Financial Advisor Mailbox).
• Performed and coordinated the analysis and design of business systems.
• Used Requisite Pro for requirement gathering and traceability.
• Converted Business Requirements into Functional Requirements documents.
• Developed and maintained a thorough understanding of the needs of the assigned customer group from the business and technical perspective.
• Worked closely with clients and with other system groups to capture business requirements and to see them through implementation.
• Responsible for documenting business processes for ‘AS-IS’ and ‘TO-BE’ scenarios.
• Developed and executed systems testing.
• Acted as a liaison between the business user groups and the technical systems groups.
• Worked directly with the business to ensure requirements and goals are correctly understood during the Analysis phase.
• Worked directly with the development team to ensure system enhancements are correctly transitioned to the Build phase.
• Coordinated with Development and Quality Assurance teams to ensure timely completion of deliverables.
• Supported the Quality Assurance team to understand the system and develop effective test plans and test cases, by conducting functional testing.
• Created documentation (Functional Specifications) for the Development team to code functionality into customer support applications.
• Created additional documentation to communicate planned system functionality and implementation processes to the business and development teams consisting the following: Use cases, Activity diagrams, Data flow diagrams.
• Participated in User Acceptance Testing and Business-to-Business Transaction Testing.
• As a part of GAP Analysis, prepared Deviations Document to locate variations between the base lined documents and the current version of the application.
• Participated in Risk Mitigation Process to identify critical areas of risk and accordingly modified the process to reduce the same.

Environment: IBM Rational Requisite Pro 7.1, Object-Oriented programming languages (C++, Unix, Java), Doors, MS Visio, MS Project, MS SharePoint Server, SQL Server 2008, HP (Mercury) Quality Center.

Confidential, Long Island, NY

Business Systems Analyst

Responsibilities:

• Designed a test plan and test cases for cross-platform testing (Windows/MAC) aimed to verify the compatibility of sharing media between the operating systems
• Created Screen Prototypes and Mock-ups using Microsoft Word and Power Point for Investor’s mailbox to streamline multiple delivery channels into a single-visit financial portal.
• Participated in JAD Sessions by facilitating discussion between business and technical users, involving Business Strategy (BS), Stakeholders and Systems (Development) groups to understand the Business Requirements.
• Translated business needs into software systems in Energy Trading Risk Management (ETRM) and Investment Banking applications.
• Performed system administration, upgrades and patches to a LiquidOffice system.
• Used Requisite Pro for requirement gathering and traceability.
• Interacted with multiple teams (development, testing, reporting) to obtain the requirements.
• Evaluated pricing analytics, trade booking, Net Present Values, Internal rate of returns and risk reporting factors.
• Performed Requirement Analysis and transformed Business Requirements into Functional Specifications (FSD) and Business Rules (BR) for Investor’s mailbox to include functionalities like regulatory delivery notices, day-to-day account and investment information.
• Experience in Payroll/HR and Portal/Integration application.
• Experience in designing functional documents for the Corporate Technology Centers projects.
• Documented the process improvement measures in a Business Requirement Documents (BRD), created the Functional Requirement Documents (FRD) and undertook sessions for the development team to elucidate the business requirements using Caliber requirement gathering tool.
• Documented Process Flows using Use-cases and Activity Diagrams for Financial Advisor’s mailbox so they can notify investors about corporate action events and deliver materials via paper and electronic methods in prompt and efficient manner.
• Involved in business performance management using techniques like Oracle Business Intelligence (OBI).
• Extensively used UML Methodology to create Use Case Diagrams and Activity Diagrams in MS Visio to depict the business processes and MS Dynamics CRM.
• Prepared detailed Presentation featuring prime functionalities (for Financial Advisor Mailbox) envisioned by Business Strategy Group.
• Outlined the requirements for the Reporting Toolbox to be used by broker dealers and its integration with Advisor Workstation.
• Aided the Quality Assurance team to understand the system and develop effective test plans and test cases, by conducting functional testing.
• Responsible for documenting and managing the Requirement Traceability Matrix (RTM).
• Designed Crystal Reports showing major Business Statistics requested by the Business using Cognos Reporting, Microstrategy and Business Objects.
• Offered inputs for features to be included in Cognos Crystal Reports for portfolio accounting and performance reporting in order to capture trade confirmation, settlement, and accounting for individual investor as well as based on branch/financial advisor
• Performed Trends Analysis, Data/Flat file Analysis, Validation metadata researched Solutions and presented recommendations during Walkthrough Sessions.
• Administered and maintained documents online using Company’s SharePoint Server

Environment: MS Office, MS Dynamics CRM, Cognos, MS SharePoint, IBM FileNet P8, Borland Caliber ; Java, J2EE, ETL, Business Objects, Microstrategy, SQL Server 2008, ERP, Requisite Pro, ETL, LiquidOffice, Windows Vista, UNIX Solaris 2.8

Confidential, McLean, VA

Business Systems Analyst / Test Coordinator

Responsibilities:

• Analyzed business by integrating multiple systems.
• Converted Business Requirements into Functional Requirements documents.
• Utilized Requisite Pro for maintaining requirements as well as Requirements Traceability Matrix.
• Participated in meetings with the management team, the SME and the Business Users.
• Worked with senior business executives in capturing the Key Business Requirements (KBR) for documenting the Business Requirement Documents (BRD).
• Incorporated SDLC and RUP alternatively in engineering the software product as part of the project life cycle.
• Prepared high-level Test Artifacts including Test Strategy, Test Plan metadata and Test Data Management Plan.
• Performed manual functionality testing, logged defects in ClearQuest and linked defects to corresponding requirement(s).
• Accurately forecasted, measured, monitored and reported potential credit automation exposures across the entire organization on both counterparty and portfolio levels, allowing seamless integration of credit scoring with credit risk.
• Set up definitions and processes for test phases including product test, integration test, system test and User Acceptance Test (UAT) cases.
• Executed complex SQL queries against corporate database and documented the query output.
• Modified existing SQL Queries for join among tables and sub-queries based on changes in requirements as well as updated Test Cases to accommodate the changes.
• Interacted with Business using Oracle Business Intelligence Marketing tools.
• Compared and Validated the data, fetched from Corporate Data Warehouse (CDW) using SQL queries, against the actual MicroStrategy-generated reports.
• Involved in linking requirements, creating Test Sets and Test Labs and associating defects in Quality Center and familiar with the unify systems.
• Instrumental in helping all the team members in obtaining required permissions for the project-related Tools and Technologies.

Environment: MS Visio 2003, MS Dynamics CRM, MS Office 2003, Java, J2EE, Borland Caliber, Business Intelligence, ETL, Requisite Pro, UML, ETL, Rational ClearQuest 7.0, MicroStrategy 8.1.1, DOORs, Teradata, Quality Center.

Confidential, Montvale, NJ

Business Systems Analyst

Responsibilities:

• Responsible for managing relationship with process owners (Effective Audit Division and Business Design Team) and project sponsors, gathering business requirements and document functional specifications.
• Peer Review of Unit Test Plans, Member of Independent Unit Testing Team and involved in preparation of Performance test plan
• Interacted with clients to assess needs, identify key challenges, and define project scope and deliverables.
• Used RUP and SDLC methodology and managed the iterative cycles through an effective project plan created using MS Project.
• Followed AGILE methodology through release of rapid and iterative versions of eAudIT tool.
• Participated in Workshops (JAD Sessions) involving Business Services (BS) and Effective Audit (EA) groups to analyze and understand the business requirements.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• As a part of GAP Analysis, prepared Deviations Document to locate variations between the base lined documents and the current version of the application.
• Generated reports using Microstrategy reporting techniques.
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix.
• Transformed Business Requirements into Functional Requirements (FRS), business processes and business rules.
• Interacted with Development team to perform Requirements Feasibility Check to frame the requirements within the scope of the project.
• Used MS Visio for flow-charting, Prototyping and Screen Mockups of the application.
• Created use-cases and corresponding activity diagrams to model auditing process.
• Played a key role in identifying Building Blocks that can be used in constructing required Auditing activities / sub-activities.
• Prepared ‘To-be Training’ presentations for the end-users (Auditors) accommodating requirements into respective groups based on KPMG Audit phases.
• Created Wii presentations featuring development team's view of the application.
• Reported status, milestones, and project plan tracking to project management and project owners on a weekly basis.
• Interacted with Development team regarding migration of database from MS Groove to SQL Server.
• Administered Requirement and other Documents online using Microsoft SharePoint Server.
• Coordinated ‘Activity Designing’, collected weekly status reports and tracked the status.
• Assisted team with Data Bindings in AACT Simulator to generate Database files (MDB) to be used in passing and repurposing data to the respective screen(s).
• Worked on customized Visual Studio Templates to create GUI for activities.
• Reported defects and bugs to development team using Rational ClearQuest.
• Involved in the preparation and execution of Test Plans, UNIX scripts identified main user scenarios to develop Test cases and performed User Interface Testing.
• Involved in Regression Testing after release of each major eAudIT version.
• Conducted phase wise User Acceptance Testing (UAT) with Business QAs and Effective Audit Team.
• Helped eAudIT Support Team in resolving Post-production issues.

Environment: MS Visio 2007, MS Office 2007, Agile, Doors, UML, Rational ClearQuest 7.0, ASP.Net, MS Groove, MS SQL Server 2008, MS Access 2007, MS SharePoint Server, MS Visual Studio 2008, XML, Camtasia Studio

Confidential, Mahwah, NJ

Business Systems Analyst

Responsibilities:

• Facilitated JAD sessions in defining, documenting the business needs and Business Process Flows.
• Performed Requirement Analysis by gathering both functional and non-functional requirements based on interaction with the process owners and stakeholders.
• Analyzed requirements to identify ambiguous, incomplete and incorrect requirements and prepared Requirement specifications.
• Responsible for documenting business processes for ‘AS-IS’ and ‘TO-BE’ scenarios.
• Evaluated alternative strategies for pricing, hedging or transferring credit automation.
• Modeled ‘TO-BE’ Scenarios by creating UML Activity Diagrams in MS Visio.
• Created, modified, linked and maintained requirements traceability using Requisite Pro.
• Aided the Quality Assurance team to understand the system and develop effective test plans and test cases, by conducting functional testing.
• Identified important user scenarios from the functional requirements to develop test cases.
• Conducted walkthroughs with development team (MIS Division), Solutions Architect and stakeholders.
• Reported defects and bugs to development team using Mercury Test Director 8.0.
• Offered inputs to establish formal Change Control Process.
• Involved in deployment process using Business Intelligence components.

Environment: Windows XP, Requisite Pro 7.1, RUP, UML 2.0, MS Visio 2007, Oracle Business Intelligence (OBI), MS Office 2007, Test Director 8.0, UNIX Solaris 2.8

Confidential, Miami, FL

Business Systems Analyst

Responsibilities:

• Interacted with stakeholders and Quantitative Risk Analysts team to gather requirements about Risk Management Application.
• Participated in meetings with the management team, the SME and the Fixed Income and Derivative Team.
• Responsible for regular interaction with the Equities, Fixed Income & Foreign Exchange (FX) Division to gather Capital Market Data to base the Market Risk Analysis.
• Analyzed and validation of data obtained from different groups and created various reports and presentations using MS Excel.
• Used Test Director to store/add/modify requirement.
• Conducted JAD Sessions for faster and better understanding of requirements.
• Performed ‘As is - to be’ Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Developed applications using MS Visual Basics, Excel, Word, and Access.
• Followed iterative approach (Rapid Application Development - RAD) to expedite the process.
• Created flow-charts and data flow diagrams as required by project analysis and design in MS Visio.
• Coordinated with programmers and testers to ensure timely completion of deliverables.
• Participated in developing test plans and test procedure templates and guidelines to be used by the project team with detailed screen layouts.
• Interacted with development team to design and implement SQL queries for QA Testing, report/data validation, cleansing and collection.
• Performed manual functionality testing, stored defects in Test Director and linked defects to corresponding requirement.
• Involved in User Acceptance Testing (UAT).

Environment: Windows XP, ERP, MS Visio 2003, MS Office 2003, Requisite Pro, DocExpress, MS SQL Server 2005, Test Director 8.0

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Facilitated JAD sessions to elicit requirements from users and Subject Matter Experts (SME).
• Involved with project management team to identify key challenges areas of the application to be developed.
• Defined scope and objective of the system and formulated System Requirement Specifications.
• Followed Rational Unified Process (RUP) approach for implantation of the system.
• Used Requisite Pro for requirement gathering and traceability.
• Performed Problem Analysis, Trends Analysis, Research Solutions and presented recommendations.
• Conducted Object Oriented Analysis and Design and prepared UML Class Diagrams and Object Diagrams.
• Documented workflow using Use-cases and Activity Diagrams.
• Reported status and milestones to project management and project owners on a weekly basis.
• Involved with Quality Assurance team to prepare test plans.
• Helped QA/Testing team to understand business scenario for Back-end Testing.
• Used Rational ClearQuest to report/track defects.

Environment: Windows XP, RUP, UML, MS Visio 2003, MS Office 2003, Requisite Pro, Rational ClearQuest, SQL