SUMMARY

• Experienced in all phases of the Software Development Life Cycle SDLC including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methods like Rational Unified Process RUP , Waterfall Method, Agile and RAD.
• Lead a team of 3-6 BA's. Handled team's project assignment and scheduling. Created Task list and Task estimates used to set goals and milestones to help project planning.
• Worked on E-auth project for Access management of multiple applications.
• Worked with Offshore resources in India.
• Expertise in Business Modeling using MS Visio/Enterprise Architect/Rational Rose.
• Proficient in creating Wireframes/Mock-up Screens using MS Visio.
• Expertise in Requirements Gathering through direct user interviews and workshops.
• Facilitating JAD sessions with business users to elicit detailed business requirements.
• Exceptional Documentation Skills.
• Defining Test Cases, creating Test Scripts, analyzing bugs, interacting with QA / dev teams in fixing errors and User Acceptance Testing UAT
• Worked on Client/Server, Internet / Intranet applications using Technologies like C , Classic ASP, ASP.NET, ADO.NET, VB.NET and XML.
• Implemented COTS on multiple projects.
• Used ClearQuest and ClearCase.
• Well versed with RDBMS like MS-SQL Server, Oracle, and MS Access.
• Excellent Knowledge in the areas of Business and Web based Applications.
• Knowledge of Design Patterns OOAD.
• Experience involves Agile Software Development.
• Implemented Web Services with ASP.NET and database connectivity with ADO.NET.
• User Interface design with Visual Studio.
• Using project management tools like MS-Project for status reporting and planning.
• Excellent Team Player with ability to think analytically and troubleshoot issues.
• Effective Verbal and Written Communication Skills.

TECHNICAL SKILLS

• Process/Model Tools : MS Visio, Rational Rose, Rational Requisite Pro, Enterprise Architect, Documentum MS Office
• BUG Tracking : Rational ClearQuest
• Source Code Management : Team Foundation Server Rational ClearCase
• Databases : SQL SERVER, MS Access
• Configuration Management Tool : Visual Source Safe.
• Photo Editing Web : Adobe Photoshop, Dream weaver, Flash, MS FrontPage.
• Operating Systems : Microsoft Windows 9X/2000/NT/XP.

PROFESSIONAL EXPERIENCE

Confidential

Senior BA

Responsibilities:

• BA/PM for the Eligibility and Enrollment module.
• Designed and managed the UAT roll-out.
• Subsequent lead to develop the requirements for the broker and assister training module for the HBX individual market.
• Currently manning the Carrier interface with various EDI transactions and Report generations and validations
• Responsible to oversee the implementer activity and report any issue to upper management for dispute resolution and smooth operations.
• Worked with 3 separate COTS products like Curam, Connecture and Bennaissance.
• Significant level of understanding of their internal working to co-ordinate the handshake between the apps and maintain data integrity.
• Served as an SME on the business rules approval on the Eligibility and Enrolment modules due to the knowledge gained at the federal site.

Confidential

Business Analyst Lead.

Centre for Medicaid and Medicare Services is the federal agency assigned to complete and start the federal health insurance exchange HIX . This involved implementation multiple recently passed federal laws like the latest Medicaid and Affordability care Act to go into effect from Confidential.

Responsibilities

• Lead and facilitated Requirements reverse walkthrough sessions.
• Used Agile to manage the huge undertaking in one month iterations.
• Converted existing high-level business requirements into detail design UML diagrams used by developers. Testers and data architects to create the eventual application.
• Researched the newly passed laws like the Affordability Care Act to provide inputs for rules to be included in the application in-order to mimic the laws.
• Created Material to be used and replicated by the state as a way to train the employees about the intricacies of the various Eligibility business rules.
• Conducted initial Train the Trainer activity before the first batch start the cascading traing for other personnel.
• Helped testing to create test cases for the tech spec created by me.
• Worked with Performance testing team to generate required data set to be used as sample data.
• In different releases managed variety of reasons one could get their access revoked for. like loss of qualification, cost center change, for cause termination and so on .
• For each there would be their own set of business rules determining the way and time which is allowed by regulatory authorities to revoke the access.
• Test case preparation and consolidation
• Helping team in testing related activities
• Defect management through Quality Center
• Prepared project testing documents testing status template, testing status reports and graphs through Quality Center.
• Update Quality Center scripts, escalates testing issues to project Manager
• Discussions between development, users and other 3rd party team to resolve issues/doubts
• Helping development team in test results documentation and reports creation.
• Working closely with different teams to gather requirements for testing.
• Analyzing test results and log defects.
• Holds project level testing status meeting to review new defects and status of open defects
• Preparation of testing reports from Quality Center as required by the project PM

Confidential

Principal Requirement Analyst

The assignment revolved around gathering requirements for a large and mission critical initiative. The tool once developed would be used by not only by Dominion IT but also different department which come under Confidential compliance regulations.

Responsibilities

• Worked with Performance testing team to generate required data set to be used as sample data.
• Helped testing to create test cases for the tech spec created by me.
• Created Test Plans for the application module while development was in progress.
• Used RUP to manage the huge undertaking in 3 month iterations.
• Lead and facilitated Requirements Gathering sessions.
• Wrote mapping documents for IAM and RBAC aligning the various physical and logical assets and level of access allocated.
• In-depth understanding IAM and RBAC from regulatory perspectives on the rules set by NERC.
• Helping team in testing related activities
• Defect management through Quality Center
• Prepared project testing documents testing status template, testing status reports and graphs through Quality Center.
• Update Quality Center scripts, escalates testing issues to project Manager
• Discussions between development, users and other 3rd party team to resolve issues/doubts
• Helping development team in test results documentation and reports creation.
• Working closely with different teams to gather requirements for testing.
• Analyzing test results and log defects.
• Holds project level testing status meeting to review new defects and status of open defects
• Preparation of testing reports from Quality Center as required by the project PM

Confidential

Requirements Principal Consultant Domain: Mortgage Financial

The assignment revolved around gathering requirements for a large and mission critical initiative. The tool Confidential once developed would be used by not only Confidential but also all the servicers interacting with Fannie Mae. It involved base lining a number rules around the federal and state level regulations.

Responsibilities

• Lead and facilitate Requirements Gathering sessions.
• Plan the scope of each of the Req. Gathering sessions, in-order to understand the time frame within which tasks would be completed.
• Manage the Tasks for each release with the understanding of additional work generated by Change management process.
• Used SQL to establish performance testing data sets.
• Queried SOL server to check if the desired requirement was being implemented.
• Review and walkthrough the requirements for the purpose of gaining a signoff.
• Managed DOORS to input the new requirements across number of releases.
• Managed Change Requests in DOORS Modify and Deletions while maintaining the integral structure of linking's.
• Take part in recurring defect calls to answer any requirement related questions.
• Detailed Knowledge and understanding of HAMP, Fannie Mae Mod and MOD 24 modifications.
• Worked on the business Rules engine to fortify the ongoing policy changes and updates.

Confidential

BA Lead

Confidential is a Non-Profit organization dedicated to representing the national interests of cooperative electric utilities and the consumers they serve. I was assigned the task of spearheading the Confidential payment processing engine and the NEB re-design project.

Responsibilities

• Managed a team 6 BA's. Set goals and key deliverable milestones. Constant monitoring and reporting progress to higher management to aid strategic decision making process.
• Study and understand the legacy mainframe system intended to be replaced in a phased approach.
• Mainframe processes were involved in highly complex and mission critical tasks on a daily basis.
• TSD Technical Specification Documents were created by me to map out the flow of data between Mainframes and other systems while it was being processed before it was sent to the data repository for final storage.
• Created Test Cases for multiplatform applications.
• Executed Tests as per test plans in conjunction with testing teams.
• Used tools like Erwin to create detailed Data Flow chart and E-R diagrams to detail the nature and relationships between data.
• Wrote requirements for SQL upgrade for NEB redesign project.
• Utilized knowledge of SQL stored procedures to do certain repetitive tasks in an automated fashion.
• Implemented COTS for payment processing engine for ACH transactions.
• ASP .net was used predominantly to construct the behavior for internal web pages. Business logic having been done in C .
• Project followed agile methodology of Scrum to enumerate and complete tasks.
• Worked extensively on Wireframes and Prototypes to get approvals for UI of the system under development. This was done to provide end users with the look and feel before final delivery.
• Leading the Story prioritization and Sprint planning meetings.
• Created Application Requirement Specification documents derived from detailed requirement gathering sessions.
• Created POC proof of concepts to visually show the clients the look n feel of the changes in order to get a final approval.
• POC's created in HTML using tools like Dreamweaver.
• Team building and mentoring.
• Setting up task to be assigned based on the existing workloads.
• Track and optimize the progress of the team.

Confidential

Senior Business/Test Analyst

Worked with Confidential group on various application like Confidential Issue management application , Confidential Civilian Response Operation System: an application to manage all civil deployments outside of Confidential. , Confidential Notification management and distribution application. , Confidential Agency Directive System: an application made to create and manage Agency Directives and notification for multiple Agencies .

Responsibilities

• Lead a team of 3-5 BA's on course of managing and completing BA responsibilities on the multiple projects.
• E-Auth project was designed as a single point of authorization.
• E-Auth managed the roles of each employee to enable varied levels of access.
• E-Auth also managed Additions of new accounts New hires or transfer to the team , deletion of accounts retirement or death and modification in roles of existing accounts Promotion or change of roles
• Used CRM Dynamics as a COTS solution for a dashboard solution.
• TRD's were created containing technical specifications of MS SharePoint defining the roles to which permissions were to be assigned C was used to customize SharePoint functionalities which did not exist out of the box.
• Scheduling and assigning projects based on availability and team's knowledge base.
• Set goals and key deliverable milestones against which checks were put in place.
• Created the Need Statement and the Project charter at the onset of any project.
• Worked extensively with MS Project 2007 to create and track projects.
• Used SQL as a data store for an application which was going to be used across multiple nations and continents.
• This was an upgrade from the existing MS Access database which was having major issues scaling up to the level requested, SQL helped achieve.
• Created initial Business requirement document and then leveraged the same to complete the Functional requirements specification.
• Conducted JAD sessions to elicit requirements.
• Creation and execution of test scripts, logging defects and reporting defects.
• Getting the test plans reviewed and signed off.
• Meetings with product owner , scrum master and solution analysts
• Story creation
• What are the obstacles in my work
• What I will do today
• What I did yesterday
• To discuss 3 points :
• Attending Daily scrum meeting Stand up meeting every morning
• Quality Center set up Folder structure, Requirements creations, Test plan and Test lab creation
• Coordinating testing cycles/events and PPM activities
• Implementation task list Preparation and review with team for accurate information.
• Test plan preparation.
• Followed the Scrum methodology created the product backlog and conducted daily scrum calls.
• Created the Service design package for Business analysis as a service for the clients.
• After the requirements were approved would begin work on test cases for the

Confidential

Senior Business Analyst

Confidential is the call center applications that the phone bankers use. The effort involved working on multiple projects at a time having variety of needs for them, ranging from upgrades to assimilation of technology.

Responsibilities

• Involved in understanding the As-Is business process and the rules. Created models of As-Is and To-Be business processes and associated narratives.
• Used the guidelines and artifacts of the Rational Unified Process RUP to release multiple iterations of the deliverable over the span of the project lifecycle.
• Worked on Multiple project on either the upgrade of existing application or on the merger of Wachovia and Wells Fargo applications.
• The applications are complex SOA based systems which are extensively message oriented making the system extremely scalable.
• Worked on various process ranging from Credit card payments, dispute settlements, card maintenance, 3rd party application connectivity COTS and many others.
• Gathered business requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Created the Functional Specification Document, detailing the process which the new work flow would follow.
• Worked on wireframes of the screen mockups.
• Identified Use Cases and wrote Use Case Narratives.
• Created Prototypes based on the requirements helping business visualize the end product.
• Extensive interaction with a team spread throughout the country and also with offshore dev and QA centers.
• Test plan preparation by going through the requirements specifications, SOW and data requirement documents.
• Implementation task list Preparation and review with team for accurate information.
• Coordinating testing cycles/events
• Quality Center set up Folder structure, Requirements creations, Test plan and Test lab creation
• Test case preparation and consolidation
• Helping team in testing related activities
• Defect management through Quality Center
• Prepared project testing documents testing status template, testing status reports and graphs through Quality Center.
• Update Quality Center scripts, escalates testing issues to project Manager

Confidential

Senior Business Analyst

Confidential serving more than 750,000 customers via its network of 150 plus offices and many more unmanned kiosks is a huge undertaking. The product under development is a total replacement of its aging system. Saber as a company is a specialist in developing software solutions specifically tailored for government organizations. Methodology at Saber dictates making the solution as generic as possible the first time around, so the product can be customized to other State Government requirements without major bottlenecks. This being the first DMV product created new design challenges.

Responsibilities

• Worked with different business users to develop Vision Document and Business Requirement Specifications and gathered Business and Functional Requirements.
• Extensive interaction with Offshore team to get work done.
• Documented the AS-IS Business Workflow adhering to UML standards.
• Participated in JAD Sessions for gathering requirements from SME's. Played the role of a Facilitator as well as Scribe in the JAD session.
• Financial analysis of the Dealer module, targeting the revenue flow optimization
• Extensively used Rational Rose, Rational Requisite Pro, ClearQuest and ClearCase.
• Played the role of a mentor for a team of 3 Jr. BA's on Rational Rose.
• Used Rational ClearCase and Rational ClearQuest for Source code management and bug tracking respectively.
• Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created TO-BE Business Process Workflow diagrams Activity diagrams in MS Visio.
• Created Use Case Diagrams using MS Visio in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Managed all the requirements and making requirements available to all team members.
• Wrote Test Cases and walked the QA team through the Test Cases to make sure they understood them properly.
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Used SharePoint to upload all the business documents.

Confidential

Business Analyst

Confidential, sister concern of Confidential is a Solution partner for all the software needs. Confidential was developed for the Individual buyer. Project required an in-depth understanding of the underwriting process for health insurance. Complex algorithms were developed to come up with appropriate amount of premium for the individual after taking into consideration a variety of risk factors, which are standard for the industry.

Responsibilities

• Worked extensively with the users and with different levels of management to identify requirements, use cases and to develop functional specifications
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
• Designed use cases and sequence diagrams using Rational Rose
• Created requirements analysis and design phase artifacts using Rational RequisitePro, Rational Rose and to create Use cases, Activity and Sequence diagrams.
• Used the change management from rational to track changes to multiple artifacts by versioning artifacts, associating requirements specific change requests to streamline the defect/change tracking process.

Confidential

.Net Developer

Description: Confidential is a web application where customers can manage their online account. The customers can also place orders, make payments, check shipping status, review invoices, view order history and product information. Subscribed customers questions/issues are supported with the help of a live chat custom component.