SUMMARY

• Business Analyst (BA) in finance industry with 7 years of experience looking for similar role in this dynamic industry.
• Comprehensive knowledge in all stages of Software Development Life Cycle (SDLC)
• Extensive experience in gathering, managing and documenting business requirement (BRD) and Functional Specification Document (FSD).
• Closely work with Application development team, Architect team, and project manager
• Experience in writing functional and technical specification.
• Effective communication, coordination and interpersonal skills in interactions with subject matter experts (SME’s), business End users, Lead and Project Manager.
• Expert in creating UML diagrams such as Use Cases Diagrams, Activity Diagrams, and web Page Mock - Ups using Microsoft Visio, and Balsamiq
• Extensively experienced in facilitating JAD session, conducting walk through process with SDLC teams
• Acute understanding of concepts related to Consumer Lending, Consumer/Business Credit Cards and Consumer loans
• Extensive experience in General Ledger, A/P, A/R, Primary Mortgage, and Commercial Loans
• Extensive experience in development of Loan processing system
• Firsthand experience in SQL queries
• Experienced in creating Test bed, Test Plans and conducting the testing process during the UAT phase
• Extensive Knowledge of working in Clear Quest, QC and QTP
• Experienced in working with CA Clarity PPM
• Experience in conducting Gap analysis using AS-IS and TO-BE business process, Impact analysis, SWAT analysis, Cost-benefit analysis and ROI analysis.
• Have really good communication skills.
• A really good team player and a team leader.

TECHNICAL SKILLS

Required Management tools: Doors, Requisite pro, JIRA, Version1 and Rally

UML tools: MS Visio, Rose and Enterprise Architect

Database: Oracle, SQL Language and Ms access.

Testing Tools: Quality Center, Clear quest, Bugzilla, and Load Runner

Other Tools: Visual Paradigm, Tod, Balsamiq, Omni Flow, PG Admin, DB Visual, Aginity, Putty, Note Pad++, Winsep, Auto sys, Synchrony and MS Project

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Business Analyst

Responsibilities:

• Involved in Inception phase of SDLC process in SCRUM methodology to gather requirements by writing user stories.
• Developed and managed all the work plans, acted as the key client contact, participated in scheduling, resource planning and allocation matters, compiled relevant reports.
• Involved in developing use cases for the functional specification.
• Participated in sprint planning process and prioritize the user stories for the sprint backlog using MoSCow
• Conducted regular scrum standup meeting and facilitated retrospective meeting.
• Conducted Requirement analysis and Design Walkthroughs with the designers, developers and management staff.
• Created Use Cases Diagrams, and Activity Diagrams using MS Visio.
• Interacted with end-users to obtained approval, information, procedures and decision flaws.
• Conducted JAD sessions to bring the Business and Development teams on to the same page
• In every JAD session work as scribe, time keeper and prepared MOM after the session.
• Worked on SQL queries to check the integrity of data
• Conducted sessions for the end users and documented various manuals.
• Assisted managers in development of operating procedures, and project plan using MS Project for deployment within the framework.
• Developed test cases and performed UAT testing for all the files and reports.

Confidential,San Francisco, CA

Business Analyst

Responsibilities:

• Conducted interviews with end-users to collected requirement and business process information.
• Gathered requirements, analyzed and documented the high level requirements and converted it to detail level requirement and managed changes.
• Identifying and managing data requirements scope, risks and issues.
• Created use cases, activity diagrams using MS Visio to depict process flows
• Facilitated and managed meeting with mortgage servicing, loan monitoring and asset management departments.
• Documented technical specifications, mapping rules, business requirements, and functional specifications.
• Documented and delivered Functional and Non Functional Requirement Document to the project team.
• Planned and Conducted User Acceptance Testing (UAT).

Confidential,St Louis, MO

Business Analyst

Responsibilities:

• Gathered Business Requirements analyzed data/workflows & performed GAP analysis.
• Met with client groups to determine User Requirements and Goals, thus converting User Requirements into business requirement
• Analyzed business and technical requirements, thus creating the Business Use Case (BUC) and Application Use
• Assisted in Data File Definitions and Data mapping activities for the data gathered during the process of
• Used MS Visio to carry out the business modeling, data modeling, and object modeling efforts to develop the
• Used IBM Doors for overall Requirements Management and to build the Requirements Traceability
• Documented approved change controls to add them into business design.
• Prepared Logical Process and Data Models that contained set of diagrams and supporting documents Business, Requirement Specification documents.
• Prepared Business Object / Business Process Models that included modeling of all the activities of business
• Developed Activity diagram and Use cases in MS Visio, and analyzed
• Worked as an Interface between the users and the different teams involved in the application development.
• Used CA Clarity PPM for managing the project with other portfolio
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other
• Conducting Gap analysis using AS-IS and TO-BE business process,

Confidential,Naperville, IL

Business Analyst

Responsibilities:

• Analyzed the business needs of clients and stakeholders to help identify business problems and propose solutions.
• Was responsible for gathering the requirements by using Elicitation Techniques.
• Worked as Technical Analyst to understand the requirements and explain it to the developer's team.
• Organized the status meetings and sent the Status Report (Daily, Weekly etc.) to the Client.
• Understood the business requirements and made Business Requirement Documents, Functional Specifications Documents.
• Had knowledge of Project Management Tools and Techniques.
• Was responsible for making UML diagrams (ERD, Flow Chart, and Activity Diagram) on Microsoft Visio.
• Responsible for making DF diagrams and Presentations to Stake Holders.
• PerformedUAT testing with Senior Test Members.
• Implemented Agile methodology.
• Involved in Daily Scrum Meetings and Sprint Planning.
• Made Technical Reports, User Manual, Supporting Documents and ERDs.
• Dealt with the Database Team, maintaining the database from time to time.
• Responsible for prepare, read, write and understand program specification
• Responsible for providing support in making project plan.
• Worked on projects that included Medicare/Medicaid, HMO, PPO, POS claims sent out by Healthcare Provider Networks.
• In addition, resolved issues regarding Medicare/Medicaid claims that require IRP (Innovative Resources for Payers) processing.
• Documented issues related to hospitals inpatient claims derived from DRG (Diagnosis Related Groups) that may be under/over reimbursed before the claim is submitted to the payer.
• Involved in drawing process flow diagrams and work flow diagrams in all phases of the SDLC.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), User Interface Design, designing of Application Architecture & Database Modeling.
• Evaluating the Design Quality (Physical design checks, Normalization, Standards, Security)
• Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements.

Confidential

Business Analyst

Responsibilities:

• Actively involved in requirement gathering and requirement management.
• Conducted JAD sessions with different stakeholders and development team as and when necessary to elicit use cases.
• Developed requirement traceability matrix and attribute traceability matrix to manage changing requirements.
• Used Waterfall methodology forall of the projects under development.
• Created full life cycle documentation from product requirements in the developmental stage to functional specifications for the completed modules of application components.
• Created Use-Cases, Sequence and Activity Diagrams to demonstrate software architecture and interaction of system components before prototyping.
• Carefully analyzed vision document and devised detailed interview plan and guidelines for the interview process.
• Interviewed the domain experts and carefully recorded the requirements in the format that can be reviewed and understood by both business people and technical people.
• Assisted in documenting various business related texts.
• Helped in designing workflow diagrams with the help of MS Visio.
• Worked as part of the QA team for designing Test Plan and Test Cases for Quality Assurance Testing.
• Had done the data setup in the QA environment to perform the Baseline testing and Post code fix testing for the test case execution.
• Prepared documents to conduct professional meetings for the client and team members.
• Participated in enhancement meetings to make the product more effective in real time. Worked with developers and QA Analyst to clarify the SRS.
• Extensively used brainstorming sessions to generate ideas.