SUMMARY:

• 8+ years of experience as a Business Analyst wif excellent noledge of the full Software Development Life Cycle (SDLC) methodologies such as Waterfall, Agile, Hybrid Waterfall - Scrum, frame works and processes.
• Good domain noledge and work experience in Marketing and Financial/Banking services.
• Excellent analytical skills to understand the business process, functionality, cross functional requirements across various business units and departments, and translating them into Requirement Specifications in order to provide comprehensive solutions.
• Worked extensively on Business Process Modeling, Gap analysis, Risk analysis, SWOT analysis, Cause and effect analysis, Cost Benefit analysis, Feasibility analysis and estimation of ROI.
• Highly skilled in various Business Requirements elicitation techniques and analysis such as client interviewing, job shadowing, requirements workshops, survey/questionnaire, and Joint Application Development (JAD).
• Interacted wif various stakeholders, subject matter experts, project manager, developers and users to understand business processes, various stakeholder needs, and translating them into requirements.
• Extensive experience in creating various artifacts including Business Requirement Document (BRD), Software Requirements Specification (SRS), Functional Requirements Document (FRD), Test Plan, Test Scenarios, and Test Cases as well as documenting project processes and procedures.
• Extensive experience in UML Modeling like Activity Diagrams, Sequence Diagrams, Use case Diagrams wif Rational Rose and MS Visio.
• Experience wif HP Application Lifecycle Management (HPALM) and HP Quality Center (HPQC) in managing requirements and tracking defects, and well versed in conducting various types of testing including Regression Testing, and User Acceptance Testing (UAT).
• Experience wif various tools for planning, tracking and managing projects such as Atlassian Jira, Team Foundation Server (TFS), HP Agile Manager, and MS Project Professional.
• Experience in modeling business process flow for performing workflow analysis and business process analysis for Business Process Re-engineering to enhance the business process.
• Extensive experience wif creating Data Models, such as Conceptual model and Logical model in the form of entities and relationships to capture the user requirements properly in the underlying database.
• Extensive noledge of Data Warehousing architecture, implementation approaches, schemas, dimensional modeling. Expert in translating the business requirements into various types of dimensions.
• Extensive experience in working wif different web services such as WSDL, SOAP, UDDI, REST under various architectures such as Three-Tier Architecture, and Service Oriented Architecture (SOA). Involved in scripting business logic in the web methods of the web services, and documenting the Web Service Level Agreement (WSLA) document, through the use of XML.
• High expertise in tracing requirements throughout the development process and verifying adherence to Requirements Traceability Matrix (RTM).
• As a certified Scrum Master, facilitated scrum teams working in the agile software development.
• Proficient in writing user stories (INVEST format) and handling the requirement churn. Efficient at facilitating estimation techniques such as Planning Poker, T-shirt sizing and Prioritization techniques such as Moscow, Kano techniques.
• Expertise in broad range of technologies, including business process tools such as MS Project, MS Excel, MS Access, MS PowerPoint, MS Share point, MS Visio and Rational Suite
• Good understanding of Project Process and ability to analyze business problems and identify solutions.
• Assisted QA team in developing Test scenarios, Test Cases for the User Acceptance testing.
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities, wif proven experience in utilizing people and process noledge to assist enterprises in making critical decisions.
• Team player and self-starter wif excellent communication, coordination, documentation, project planning and interpersonal skills.

TECHNICAL SKILLS:

Operating Systems: Windows 7,8,10,XP/Vista/Mac OS X

Modeling Tools: Rational Rose, MS Visio, Mockup Screen, Wireframes

SDLC Methodologies: Waterfall, Agile-Scrum, Waterfall-Scrum

Business Skills: Change Management, Impact Analysis, and JAD sessions, SWOT Analysis, Project Planning, Project Scheduling and Project Budgeting.

Requirement Management: MS Office, JIRA, HP ALM

Project Management Tools: MS Project, MS SharePoint Server

Testing Tools: HP QC v10.0, HP ALM v11.5

Financial Tools: MS Excel functions and pivot tables

ETL Tools: Informatica, Tableau, SQL Server Data Tools

Reporting Tools: Tableau Desktop, IBM Cognos, MS Office Suite, Spotfire

Languages: HTML, XML, SQLDatabases: MySQL, MS Access, Oracle

PROFESSIONAL EXPERIENCE:

Confidential: Oaks, PA.

Sr Business Analyst/Scrum Master

Responsibilities:

• Analyzed the Business Process along wif the prior project documentation for complete understanding of the project. Also, interviewed SME’s and CRO in order to better understand the business process and contribute in the Business Process Model re-engineering and optimization.
• Captained GAP Analysis by understanding the AS-IS business process and TO-BE business process.
• Conducted JAD sessions and interviews wif key stakeholders and SME’s for requirements gathering.
• Assisted the project manager in project budgeting and resource scheduling, in order to optimize the utilization of the project resources using MS Outlook.
• Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Lead a story writing session wif an aim of decomposing the scope into epics and user stories wif product owners. Also, worked on the acceptance criteria for the above developed user stories.
• Facilitated prioritization and estimation of the user stories by using MOSCOW and Planning Poker techniques.
• As a Scrum Master, facilitated and conducted the sprint planning and the daily scrum standup meeting.
• Developed and analyzed the Sprint/Product Burn Down Chart in order to calculate the team’s velocity and track sprint progress. dis was then utilized for planning of the upcoming sprints.
• Resolved impediments faced by the scrum team at the team and the organizational level.
• Developed Activity Diagrams, Sequence Diagrams and USE Case Diagrams wif MS Visio
• Created GUI components for the System Requirement Specification (SRS) document along wif the screen designs using MS Visio.
• Performed Impact Analysis, Feasibility Study, Cost-Benefit Analysis and Return on Investment (ROI) in order to mitigate certain risks associated wif the project and project output.
• Designed data models and conducted Normalization and De-Normalization of the data as per the Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP) frameworks respectively foe data analysis.
• Performed slicing and dicing of data marts in order to facilitate the analytical decision making process.
• Integrated various OLTP to OLAP by using Informatica PowerCenter as an ETL tool.
• Developed reports using Tableau v9.0 to communicate information-using graphs, charts and other info graphical solutions to the project team.
• Performed User Acceptance Testing (UAT) in conjugation wif the QA team. Also, created an error repository and managed the testing process wif the QA team.
• Logged and tracked the defects using HP Quality Center.
• Created Requirement Traceability Matrix (RTM) in order to track test cases and test plans.
• Portrayed as a Proxy Product Owner, to facilitate the Product Backlog Grooming meeting to reprioritize the PBI’s as per the business value.
• As Scrum Master, me facilitated the Sprint Review and Sprint Retrospective Meeting at the end of each sprint.

Environment: Scrum-Waterfall Hybrid Methodology, Content management, Version One, AJAX, Oracle, SQL Server (2014), MS-Visio, Java, JavaScript, Applicative development wif Visual Studio, SDLC, UML, MS Visio, MS Project, MS SharePoint 2013, Access Database, MS Office, MS Excel, Agile, HP Quality Center.

Confidential: Strongsville, OH.

Sr Business Systems Analyst/ Scrum Master

Responsibilities:

• Performed extensive Document Reviews and GAP analysis to develop a thorough understanding of AS-IS business processes model and TO-BE business process model.
• Conducted high-level requirement gathering sessions wif Business Owners, risk analyst and concerned teams for requirement elicitation via JAD Sessions, Interviews, and Brainstorming Sessions.
• Created Business Requirement Documents (BRD), Functional Requirement Specification (FRS) and assisted Project Manager in monitoring triple constraints.
• Played a crucial role in Risk Management dat included impact analysis and risk mitigation.
• Well acquainted wif workflows and Unified Modeling Language (UML) diagrams including Use Cases, Activity Charts, Sequence diagrams using MS-Visio.
• Created Data Flow Diagrams and ER Diagrams for Data Modeling.
• As a scrum Master, assisted the Product Owner in prioritizing the Product Backlog items using the Kano technique and facilitated the estimation of efforts required along wif Scrum team using T-shirt sizing technique.
• Used JIRA for drafting the User Stories and managing the requirements.
• As a SCRUM Master, facilitated and time-boxed the Agile Scrum Ceremonies such as Sprint Planning Meeting, Daily Standups, Sprint Review Meeting, Sprint Retrospective Meeting and Backlog Grooming Sessions.
• Protected team from Impediments as well as from over and under commitment issues.
• Created and managed the sprint burn down charts and tracked the velocity for better estimation of the progress.
• Active part of the Smoke testing, Black Box testing, Regression Testing and System Testing.
• Led the User Acceptance Testing (UAT) efforts, and opened/closed defects on HP-QC.
• Worked wif the Product Owner during the Sprint Review Meeting for the Potential Shippable Product Increments (PSPIs) and halped decide which features are DONE as per the acceptance criteria.
• Used Spotfire for generating reports.

Environment: Waterfall-Scrum Hybrid, Wireframes, MS Office, MS Visio, MS Project, JIRA 6.0, Web Services, SOA, SOAP, HTML 5, XML, Visual Studio 2013, SOAPUI, MS Sharepoint2013 for content management, Bloomberg B-Pipe(API). Visual Studio .NET, JavaScript Windows 2000 Server, Windows XP, SQL, HP Quality Centre, MS Visio, MS Word, MS Project.

Confidential: Las Vegas, NV

Sr Business Systems Analyst

Responsibilities:

• Involved throughout the System Development Life Cycle (SDLC)-Waterfall.
• Gathered project requirements, using techniques such as: JAD, document analysis, interface analysis, requirements workshops, and interviews wif Subject Matter Experts (SME) and stakeholders.
• Performed Impact Analysis, Feasibility Study, Cost-Benefit Analysis and Return on Investment (ROI) in order to mitigate certain risks associated wif the achieving the project objectives.
• Performed GAP Analysis and documented the gap between the existing system and desired system.
• Developed a high level Business Requirements Document (BRD) and Functional Specification Document (FSD) and had them base-lined from the business owner.
• Performed Change Management by handling change requests by performing change impact analysis on business and technical impacts, and getting the approval from the Change Control Board (CCB), to make the appropriate changes.
• Worked wif GUI development, requirements creation/design to create the initial UI wireframes, and mockups. Developed Mockup screens and prototypes using MS Visio.
• Created Use Case document by specifying actors, normal flow, alternative flows for all use cases.
• Created activity diagrams to represent the current state business process, context flow diagrams to identify the interfaces and the data flow of the system, and sequence diagrams to specify the order of interactions.
• Constructed Requirements traceability matrix to determine the source of the requirement, to ensure all requirements are met and to locate affected system components when there is a requirements change.
• Used MS Project Professional to manage schedules, deadlines, resources and the project tasks.
• Created Dimensional Model wif Lead Architect, ensuring the historical data is properly stored in the dedicated data marts, and the requirements are properly captured by the data marts for data mining process.
• Coordinated wif the other data analysts for assisting the Data mapping process, and Data extraction and Integration to the data mart by using the Informatica Powercenter from the legacy systems.
• Used Tableau to perform various different visualizations, and for generating reports.
• Used SharePoint 2010 for content management

Environment: Waterfall, MS Project Professional, Oracle SQL Server, Informatica Powercenter, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), GAP Analysis, UML, Tableau, Functional Testing.

Confidential: Troy, MI.

Sr Business Analyst

Responsibilities:

• The project was implemented using Waterfall methodology.
• Captured Requirements by conducting interviews wif stakeholders, brainstorming sessions wif stakeholders, and performing JAD sessions and documented the Business Requirement Document (BRD).
• Coordinated wif Tech lead to create Functional Specification Document (FSD) and had it base-lined.
• Involved extensively in feasibility studies, data analysis, gap analysis and risk analysis.
• Experience in documenting the Requirements Traceability Matrix in MS Excel, after documenting the requirements against the associated test cases wif their status.
• Developed wireframes, GUI prototypes, and screen mockups using Mockup Screens.
• Closely monitored and reported project status, change requests and scope creep.
• Coordinated and controlled change requests wif the Change Approval Board to effectively manage change in the requirements, by performing change impact analysis on the business and technical impacts.
• Converted the requirement statements into user stories, and wrote the associated acceptance criteria.
• Conducted ETL workshops to understand requirements for Data Warehouse Design (Extraction, Transform and Load) operations on the database using Informatica Powercenter.
• Created and maintained the various UML diagrams using MS Visio.
• Develop test cases using HP Quality Center and participated in User Acceptance Testing.
• Used Tableau desktop for reporting.

Environment: Waterfall, Wireframes, IBM DB2, MS Visio, GAP Analysis, UML, and UAT Testing, Tableau.

Confidential

Business Analyst

Responsibilities:

• Participated in preparing the project scope and objectives.
• Prepared business requirements documents by conducting client group interviews, focused groups, workshops and online surveys.
• Assisted in developing the project deadlines/deliverables/strategies to effectively manage projects
• Prepared and maintained the Requirement Traceability Matrix (RTM) to record the business and functional requirements.
• Expert in requirement gatherings while following various elicitation techniques.
• Prepared business requirement document (BRD) and System Requirement Specification (SRS) to provide details of each business and functional requirement, development and implementation plan of these requirements, timelines, owners, etc.
• Prepared use case diagrams and description documentation based on the analysis, and obtained approvals from the clients.
• Prepared Mockup screens wif the halp of UI components using wireframes for testing the front end.
• Prepared activity diagrams on MS Visio to better understand the flow of activities along wif the timelines of each actor.
• Coordinated wif project stakeholders to track the progress of the project, update status and lead review meeting to ensure dat schedules and deliverables are met.
• Coordinated and controlled change request for the clients by conducting impact and cost analysis, prioritizing and mitigating changes.
• Managed the contents using SharePoint 2007.
• Tracked defects using HPALM.

Environment: Web Services (SOA), Waterfall, MS Visio, MS Office Suite, Windows XP, MS Project.

Confidential

Business Analyst

Responsibilities:

• Analyzed the business process along wif the prior project documentation for complete understanding of the project. Also, interviewed SME’s in order to better understand the business process model.
• Captained GAP Analysis by understanding the as-is business process and to-be business process.
• Conducted JAD sessions and one-to-one interviews wif key stakeholders and SME’s for requirements gathering.
• Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Developed Activity Diagrams, Sequence Diagrams and USE Case Diagrams wif GUI components along wif the screen designs using MS Visio
• Created sample wireframes to make system better understood by Business and Technology Teams.
• Developed Test Plans, Test Scripts and maintained Master Test Plan. Also, performed User Acceptance Test (UAT) and System Integration Testing (SIT)
• Worked on Sharepoint 2007 for content management

Environment: Waterfall, MS Visio, MS Office Suite, UML, Windows XP, MS Project.

Confidential

 Jr. Business Analyst

Responsibilities:

• Involved in high-level requirement meetings wif business users and SMEs to understand the requirement.
• Build credibility, establish rapport, and maintain communication wif stakeholders at multiple levels (external vendors, business partners and internal IT teams).
• Co-ordinated and facilitated weekly Project status meetings, record and distribute minutes.
• Generating responsiveness, turn around time related metrics and performance Dashboard to the management on a weekly basis.
• Weekly project status reporting, tracking milestones, issues, risks and action items
• Attended weekly change request meetings to document changes and implement procedures to test changes upon completion.
• Collaborate wif external teams and stakeholders to make sure the team is in the right direction and provide necessary inputs.
• Performed data integration testing by executing SQL statements and manually verifying the contents.
• Understood OLTP and OLAP concepts used in relational database management system (RDBMS).
• Worked wif UI team to finalize the user interface.
• Worked on periodic maintenance releases of applications including enhancements and defects.
• Made sure dat data was inserted, updated and deleted accordingly using various SQL queries.

Environment: Waterfall Methodology, MS Office (MS Excel, MS Word, MS PowerPoint), MY SQL, MS Project.