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Technical Business Analyst Resume Profile

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Columbia, SC

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CAREER SUMMARY

A highly-motivated, detail-oriented professional with experience in system testing, project management, development of requirement documents, test scripts, project plans, and workflow diagrams. A well, organized, assertive problem solver who works well both independently and within teams. Adapts easily to changing situations and is highly productive completing multiple tasks in a fast paced environment.

PROFESSIONAL EXPERIENCE

Confidential

Technical Business Analyst

  • Assist with implementation efforts of the South Carolina Department of Health and Human Services DHHS Member Management
  • System. Agile SDLC methods used for IBM Curam ACCESS software system.

Confidential

Health Information Technology Project Coordinator

  • Hired as part of the acquisition to create a business model, policies and procedures, and marketing efforts as required for a startup organization.
  • Support clinics, critical access hospitals, and other healthcare entities with selection, implementation, and ongoing support of their electronic health record EHR technology and ancillary technology.
  • Develop marketing and training materials.

Confidential

Health Information Technology Project Coordinator

  • Technical support given to physicians, critical access hospitals, and their staff during software and hardware implementations in order to meet Meaningful Use Objectives and other government guidelines.
  • Created policies, procedures, and templates for start-up company.
  • Conducted workflow assessment and diagrams created based on current and future states.
  • Assisted through the Assessment, Planning, Selection, and Implementation Phases of software and hardware implementations.
  • Performed Gap Analysis for procedure and technical environments.
  • Served as a liaison between client and software vendors when necessary.
  • Exposure to 50 Electronic Health Record Systems including McKesson Paragon
  • Worked with Nebraska Medicaid to ensure clients were meeting HITECH Act regulations.

Confidential

Lead Systems Analyst

  • Tested software as it was being coded from architecture to functional testing in Agile SDLC environment.
  • Tested software for a non-profit company used for fundraising efforts.
  • Wrote requirements documents and test scripts.

Confidential

QA Software Manager/Business Analyst

  • Led team in testing of release health insurance software and implementations.
  • Trained employees and clients on software functionality.
  • Performed demonstration of software to illustrate upgrade changes to internal and external customers.
  • Parallel tested with clients for acceptance testing and disaster recovery efforts.
  • Created test files and updated VCTLs as needed per testing requirements.
  • Developed requirement documents, Test Plans, Test Scripts including template used for all testers and Training Manuals as needed per project.
  • Worked with COBOL Mainframe Systems Q/Care, Q/Advantage, Member360, Revenue360, and ResQPortal.

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