SUMMARY

• A detail orientated, skilled problem solver and independent professional wif over 8+ years of progressive experience as a Business Analyst and Scrum Master.
• Excellent interpersonal & communication skills wif ability to work wif diverse stakeholders & teams.
• Experienced working in diverse industries likeRetail, E - commerce and Banking.
• Strong noledge of Software Development Life cycle (SDLC) and its implementation using Waterfall, Spiral and Agile Methodologies like Extreme Programming and Scrum.
• Ability to work cohesively wif all Stakeholders to formulate Functional models and prototypes to meet stakeholder expectations, and Workflow optimization
• Skilled in gathering Specific, Measurable, Attainable, Realistic, Timely (SMART) requirements and mapping them into functional specifications emphasizing on workflow analysis, UI design, business process analysis and process flows. Good understanding in preparing Responsible, Accountable, Consulted, and Informed (RACI) Matrix.
• Experienced in requirement elicitation using elicitation techniques like Joint Application Development (JAD), Requirement workshops, Interviews, Focus Groups, Prototyping, Surveys and Questionnaires. Organized sessions for requirement elicitation wif teh end users, Subject Matter Experts (SME’s) and Stakeholders.
• Expertise in creating Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Cases, Activity Diagrams, System Requirements Specification (SRS) and Technical Requirement Document (TRD).
• Experienced wif UML in creating Flow charts, Use Cases, Class diagrams, Sequence diagrams and Activity diagrams.
• Very good understanding of Database concepts like Data Warehousing, Data Structures, Schemas, Data Marts and Data Entity relationships.
• Comprehensive noledge of OLAP and OLTP systems. Involved in slicing and dicing of data marts to provide quality data for decision support systems. Significant implementation experience of Bill Inmon (Top-Down) and Ralph Kimball (Bottom-Up) approaches depending on business needs.
• Significant noledge and experience in using ETL tools such as Informatica.
• Experienced in conducting GAP analysis, User Acceptance Testing, SWOT analysis, Cost benefit analysis and ROI analysis
• Facilitated scrum ceremonies (Sprint planning meeting, Daily scrum meeting, Sprint review meeting, Sprint retrospective meeting, Backlog refinement meeting) as a Scrum Master for Agile Scrum Methodology.
• Adept in resolving impediments that teh scrum team may face in teh Scrum framework.
• Efficient at performing, prioritizing and effort estimating techniques such as Planning poker, MoSCoW and T-Shirt Sizing.
• Experienced in conducting safety check prior to teh initiation of Sprint Retrospective Meeting.
• Skilled wif BI tools like Tableau, SSIS, SSRS, SSAS, IBM Cognos and Teradata.
• Strong experience optimizing project performance using tools like JIRA, Rally, Rational Rose and HP ALM.
• Significant experience conducting User Acceptance Testing (UAT)along wif writing test plans and test cases.
• Strong understanding of SQL and experience in writing SQL queriesto extract application data.
• Excellent Team player to work in conjunction wif other testers, developers and other team members.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile Scrum, Extreme Programming (XP), RUP.

Modeling Tools: MS Visio 2010,2013, Rational Rose, Wireframes, Lucid Charts.

Business Proficiency: Change Management, Impact Analysis, JAD Sessions, Project Planning, SWOT Analysis, Cost Benefit Analysis, Project Scheduling.

Business/Reporting Tools: Tableau, MS Project, MS Excel, MS Word, MS PowerPoint, SAP Logon.

Requirement Management Tools: MS Office, JIRA, HP ALM 11.0, Rational ClearQuest, Rally.

Testing Tools: HP QC, HP ALM 11.0, Load Runner.

ETL Tools: Informatica, Tableau, SQL Server Data Tools

Project Management Tools: MS Project, MS SharePoint Server

Business Intelligence Tools: Teradata, SSRS, SSIS, SSAS.

Languages: HTML, XML, SQL, C++.

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN

Sr. Business Analyst

Responsibilities:

• Analyzed teh scope document and teh current business processes to gain better understanding of teh project.
• Lead a story writing session wif an aim of decomposing teh scope into epics and user stories wif productowners. Also, worked on teh acceptance criteria/DoD for teh user stories.
• Incorporated teh requirements in teh form of user stories and helped teh product owner prioritize them in teh product backlog.
• As a Scrum Master, facilated time-boxed Scrum Ceremonies-Sprint planning, daily scrum, and sprint review and sprint retrospective meetings.
• Spearheadedimpedimentsresolution that effected teh performance of teh Scrum Development team.
• Closely collaborated wif cross functional team to adaptnew requirements in aglie environment.
• Drafted an updated teh sprint burndown chart and product burndown chart to calculate teh velocity of teh team during teh sprint. Assisted product owner in re-prioritizing teh product backlog during teh sprint review meeting and velocity calculation.
• Facilitated Scrum planning meetingfor effort estimation and prioritization of user stories using Planning Poker, T-shirt sizing as measurement technique and MoSCoW as prioritizing techniques.
• Tracked velocity of teh team and sprint progress using Sprint burn down chart and Release burn down chart in JIRA 6.0.Velocity tracking helped Product Owner inre-prioritizes teh product backlog.
• Assisted in documenting use case diagrams, activity diagrams and sequence diagrams using MS Visio.
• Ensured that teh respective scrum artifacts were visible to teh product owner and teh team.
• Engaged in task allocation and issue tracking, user story management and requirement traceability using JIRA 6.0.
• Conducted UAT/Demo for teh product owner anddocumented feedback from other stakeholders.
• Created analytical and visualization models using Tableau and presented analytical datato business owners helping them identify new opportunities.

ENVIRONMENT: Agile -Scrum, JIRA, MS SQL Server, Informatica, MS Word, MS Project, MS Excel, MS Visio, HP ALM, SSIS, SSRS, Tableau.

Confidential, Wisconsin, MI

Sr. Business Analyst

Responsibilities:

• Analyzed teh business process along wif teh prior project documentation for complete understanding of teh project. Also, interviewed SME’s and CRO in order to better understand teh current system and process.
• Captained GAP Analysis by understanding teh as-is business process and to-be business process.
• Conducted JAD sessions&one-to-one interviews wif stakeholders and SME’s for requirements gathering.
• Conducted Business Process Modeling (BPMN) to understand business processes.
• Analyzed teh gathered requirements and reviewed Business Requirement Document (BRD)/Functional Specification Document (FSD).
• Created System Requirement Specification (SRS) document to describe all data, functional and behavioral requirement of teh system.
• Used Share point for enterprisecontentmanagement and documentmanagement.
• Engaged in Business Process Modeling to identify and improve significant processes using MS Visio.
• Wrote Use Case and built Use Case Diagram/ Activity Diagram using MS Visio 2010.
• Used HP ALM for allotting task and issue tracking, user story management and requirement traceability.
• Integrated user information from various source databases into teh data mart usingSSIS.
• Worked wif QA team for designingTest Plan and Test Casesfor UAT and regression testing.
• Performed User Acceptance Testing (UAT) in conjugation wif teh QA team. Also, created an error repository and managed teh testing process wif teh QA team.

ENVIRONMENT: Waterfall, MS Office 2010 (Word, Excel, Project, Visio), Share point, JIRA 6.0, HP ALM.

Confidential, Columbus, OH

Business Analyst/Scrum Master

Responsibilities:

• Analyzed teh scope document and teh current business processes to gain better understanding of teh project. Interviewed Domain Experts asking appropriate questions and carefully documented their requirements thus forming a communication link between teh business and technical units.
• Conducted GAP Analysis after analyzing AS-IS business process and teh TO-BE business process. Wrote down teh requirements in teh form of user stories and helped teh product owner prioritize them in teh product backlog.
• Acted as Scrum Master, facilitating, time-boxing and conducting teh Scrum Ceremonies-Sprint planning, daily scrum, and sprint review and sprint retrospective meetings.
• Involved in resolving impediments that effected teh performance of teh Scrum Development team.
• Drafted an updated teh sprint burndown chart and product burndown chart to calculate teh velocity of teh team during teh sprint. Assisted product owner in re-prioritizing teh product backlog during teh sprint review meeting and velocity calculation.
• Was also responsible to update teh burn up charts usingJIRA 6.0.
• Involved in silent writing and setting timelines during teh sprint retrospective meetings.
• Engaged in reporting to teh Program Manager regarding teh updates and progress of teh project by submitting weekly reports.
• Created use case, use case diagrams, activity diagrams and sequence diagrams using MS Visio 2010.
• Was responsible for handling requirement churn.
• Ensured that teh respective scrum artifacts were visible to teh product owner and teh team.
• Facilitated Scrum planning meetingfor effort estimation and prioritization of user stories using Planning Poker, T-shirt sizing as measurement technique and MoSCoW as prioritizing techniques.
• Worked towards research and business analysis for client services and system enhancement by continuously interacting wif teh business users.
• Engaged in task allocation and issue tracking, user story management and requirement traceability using JIRA 6.0.
• Analyzed agency wide workflow systems to identify opportunities for improvement through automation and thereby developed flowcharts using BPMN and MS Visio 2010.
• Presented system data to teh key stakeholders through IBM Cognos for better understanding about users and systems functionalities.
• Conducted UAT while writing test plans and test cases using JIRA 6.0.

ENVIRONMENT: Scrum-Waterfall Hybrid Methodology, JavaScript, HTML, CSS, JIRA6.0, MS Word, MS Project, MS Outlook, MS Visio 2010, IBM Cognos.

Confidential

Business Analyst

Responsibilities:

• Elicited requirements by identifying system users and conducting interviews.
• Conducted JAD sessions and interviews wif developers and SMEs for eliciting requirements
• Created teh FRD, BRD and SRS artifacts after gathering input from business owners and other stakeholders.
• Involved wif teh business owner in understanding teh AS-IS process for teh fixed income securities and devised a TO-BE process to inculcate that in teh system.
• Performed GAP analysis, cost-benefit analysis and feasibility analysis wifin teh triple constraints.
• Created visual flow and UML diagrams for use cases, user interface, process flow and information flow.
• Created mockups (static and dynamic prototypes) of webpages and GUI, visualized process flows, information flow using MS Office Visio.
• Created teh WBS using MS Project.
• Conducted Business Process Modeling (BPMN) to understand business processes.
• Utilized RUP methodology to develop teh web application to satisfy teh warranted periodic functionality releases.
• Involved in tracking defects using HP QC.
• Managed scope and requirements throughout teh project life cycle.
• Wrote test cases, test scripts and planned teh user acceptance tests (UATs).
• Performed Functional, Integration and Regression testing.

ENVIRONMENT: Agile RUP, JAD, MS Office Visio,MS PowerPoint, HP QC, MS Excel, MS Word, MS Project.

Confidential

Business Analyst

Responsibilities:

• Analyzed teh business process along wif teh prior project documentation for complete understanding of teh project. Also, interviewed SME’s and other Stakeholders in order to better understand teh business process.
• Captained GAP Analysis by understanding teh as-is business process and to-be business process.
• Conducted JAD sessions and one-to-one interviews wif key stakeholders and SME’s for requirements gathering.
• Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Developed Activity Diagrams, Sequence Diagrams and USE Case Diagrams wif GUI components along wif teh screen designs using MS Visio
• Contributed in implementing teh Ralph Kimball approach in data mart design by identifying teh existing local databases that can be integrated.
• Used Web Services using SOAP API to communicate wif teh banks other database systems
• Assisted in teh ETL process of transforming teh OLTP to OLAP databases.
• Created sample wireframes to make system better understood by Business and Technology Teams.
• Developed Test Plans, Test Cases and maintained Master Test Plan. Also, performed User Acceptance Test (UAT).

ENVIRONMENT: Waterfall, MS SQL Server, MS Visio, GAP Analysis, UAT Testing, MS SharePoint, XML, Web Server, UML, SQL, MS-Office Suite (Word, PowerPoint, Access, Excel).

Confidential

Web Developer

Responsibilities:

• Collaborated wif design, business and editorial staff to creating visually appealing, user-friendly website wif interactive features to optimize traffic and user experience.
• Design of Mock ups for client approval using HTML and Photoshop.
• Design of webpages and various components in teh webpages using CSS, HTML and JavaScript.
• Integrated data from various back-end databases.
• Gathered and refined specifications and additional requirements based on technical developments.
• Functionality testing of application which included smoke tests.
• Test case authoring for teh use cases in teh application.

ENVIRONMENT: ACP, HTML, CSS, JavaScript, SQL server 2000.