Senior Business Analyst Resume
Alpharetta, GA
SUMMARY
- Experienced and well organizedBusiness Analyst with 8+ years of experience in Healthcare and Insurance and Utilities Domain.
- Proficient and 5+ years of experience in writing SQL queries for testing and data validation.
- Hands on working experience in requirement gathering, reporting, documentation, process mapping, scheduling, planning, and data analysis.
- Experienced in Software Development Life Cycle (SDLC) methodologies - Traditional Waterfall Model and iterative approach to software development as per Agile (Scrum) methodology, Six sigma, and Rational Unified Process (RUP).
- Experienced in performing Impact Analysis, Gap Analysis (As Is-To Be), SWOT analysis and Risk Analysis, Total quality management (TQM).
- Facilitated Joint Application Development (JAD) sessions, Workshops and requirement facilitation sessions with end-user/clients/stake holders and teh IT group.
- Experienced with teh SCRUM technology and team to plan/conduct project design for teh development iteration
- Proficiency in documenting Business Process Design, authoringBusiness Requirements Document (BRD), Use case Specifications, Functional Specification Document (FSD),
- Detailed Design Specifications (DDS), User Interface Specification (UIS) and other related artifacts.
- Experience in developing Story Boards, Screen Mockups, and Screen Flows for design feedbacks.
- Proficient in analyzing and creating Unified Modeling Language (UML) Diagrams such as Use case diagrams, Activity diagrams, Sequence diagrams, Data flow diagrams,Business flow diagrams using MS Visio and Rational Rose.
- Experience in distributed healthcare domain and User Acceptance Testing (UAT)
- Knowledge of health care services regulatory environment in compliance with HIPAA, ICD, MITA, MMIS, NAIC, EDI, ISO, and SOX.
- Proficient in conducting User Acceptance Testing and verifying performance, reliability and fault tolerance issues. Also familiar with testing tools to design and develop Test Plans and Test Scripts.
- Involved in post implementation support and training of end users.
- Strong verbal and written communication skills.
- Result oriented, motivated and an organized team player with a capability of working for a common goal.
- Composed, professional and a well-balanced individual with strong understanding ofbusiness relationships andbusiness requirements.
TECHNICAL SKILLS
Methodologies: Systems Development Life Cycle (SDLC), Total Quality Management (TQM), Six Sigma, Waterfall, Agile
Standards: HIPAA, NAIC, CFR 21 Part 11, CFR 21 Part 820, 835, 837, ISO, SOX
Tools: MS Project, Visio, MS PowerPoint, Access, Word, Excel, Outlook, Rational Requisite Pro, Biobook
Defect Tracking: Test Director 6.x/7.x/8.x, Clear quest
Testing Tools: WinRunner, LoadRunner, Clear Case, Quality Center, HP ALM, HPQC / Quality Center
Databases: Oracle, MS Access, SQL Server
Reporting/ETL: Business Objects, Cognos, Informatica, SSIS
PROFESSIONAL EXPERIENCE
Confidential, Alpharetta, GA
Senior Business Analyst
Responsibilities:
- Worked closely with Healthcare Practice Administrators to completely understand office workflow and revenue cycle and ensure product meets needs and workflow goals
- Team lead in teh implementation of new features for PM side of teh EMR - AR Management modules, statements.
- Experienced with teh Client-Server side web design concept.
- Experienced with teh methodologies like SDLC, Waterfall and Agile method.
- Worked on Solution design document for setting up Random Drug testing interface with vendor (henry ford) and coordinated changes with vendor and BizTalk developer.
- Created and worked on story cards/Form-120s/Risk assessment forms/Prioritization models/Charm document.
- Worked with business team members to define requirements, designs and solutions for key business processes that leverage teh SSRS reporting or other SQL development needs (solutions domain).
- Develop SQL queries in support of marketing data analytics role with relational database.
- Worked with vendor for evaluation of platform related system risks.
- Coordinated with release management to put together all requirements for Implementation of ongoing releases and active projects.
- Lead Business Analyst responsible to gather requirements from departmental executives as to wat they require of teh Report Library inclusive of each report's criteria, usage, and metrics.
- Responsible for creating change tickets in service manager and meeting all necessary CAB and Release management terms of implementing all changes for both projects.
- Managed stakeholder expectations through engagement and regular communication.
- Completed change deliverables throughout teh lifecycle of teh project e.g.business impact and change readiness assessments, facilitate user acceptance testing, training
- Owned all current state and future state design for process improvement initiatives
- Worked on several RM and Change tickets.
- Working with teh Database like Oracle, My Access, SQL Server to store teh database.
- Used SharePoint to provide a central library of project documents, and gave access rights to key stakeholders.
- Accountable for GA of product feature against set timelines - Monthly releases.
- Prioritized defect backlog by using Clear quest.
- Proficient with Agile methodologies.
- Helped create and implement processes to make Dev and PM teams be more productive
- Trained cross-functional teams on new features, and testing tool like win runner, clear case.
- Team Lead for successful on boarding of new team mates.
Confidential, Princeton, NJ
Business Analyst
Responsibilities:
- Generated Questionnaires for in Person Interview, Meeting, and JAD Sessions.
- Created BRD (Business Requirement Document) and got Sign Off from teh Users.
- Analyzed and documentedBusiness requirements using Requisite Pro and detail design for full understanding of theBusiness.
- Analyzed, Documented and managed all Project Requirements with RUP, TQM and Six Sigma Methodologies.
- Participated with teh software vendor, Collaborated in project plan analysis & respective modifications activities.
- Used MS Visio to createBusiness Flow Diagrams and Work Flow Diagrams
- Production implementation support in terms of providing relevant metadata for production set up.
- Also responsible for handling teh operations team frombusiness perspective and customer life cycle management.
- Responsible for Process Management, Audits Management and documentation for BPMS (Business Process Management System).
- Maintained Requirement Traceability Matrix (RTM) and managed requirements
- Wrote SQL Statements to extract Data from Tables.
- Created Use Cases and did intensive Use Case Analysis.
- Collaborated with Design and Development team to prepare a comprehensive and finely detailed design document.
- Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
- Prioritized defect backlog by using Test Director.
- Experienced with teh software like Cognos, Informatica and SSIS to extract corporate data, analyze and assemble teh reports.
- Developed User Acceptance Test Cases and completed User Acceptance Testing.
- Used Test Director Tool for implementing Test Scripts and Tracking Defects
- Trained cross-functional teams on new features, and testing tool like Load runner, Quality center.
- Used MS Share Point for sharing documents, calendars and other artifacts between users in different locations.
Confidential, Rocky Hill, CT
Junior Business Analyst
Responsibilities:
- Implemented a global accounts payable system which integrated US, UK, and Bermudabusiness requirements.
- Documented business requirements based on interviews with key stakeholders.
- Created flowcharts illustrating system design, workflows, internal controls, and data management.
- Enabled change by acting as a bridge between teh Finance Systems team, shared service teams, 3rd parties, and IT, to deliver a successful end solution that met teh needs of teh stakeholders.
- Created test scripts that reflected teh specifications, edits, and validations outlined inbusiness requirements.
- Completed User Acceptance Testing; reported issues to project manager and teh software provider. Met regularly with senior management, regarding resolution of problems discovered in teh test environment
- Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
- Experienced with teh MS Project, Visio to make a Diagram for teh particular project and how to explain that.
- Worked with teh Project Management Methodologies like Waterfall, Agile.
- Created user training materials and conducted demo sessions of teh Invoice Pay system.
- Experienced with teh MS Power point, Word and Excel to make a presentation for meeting.
- Adhered to Aspen's internal project methodology to ensure outputs are delivered within teh defined frameworks including teh end to end implementation work requests.
- Continue to support teh Project Manager in teh delivery of change and analysis.
- Continue to take an active role in weekly project meetings, and complete weekly action items, in teh rollout of teh system to international Aspen offices.
- Reconcile vendor counts between Consolidated DB and Invoice Pay system; produce reconciliation reports.