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Senior Business Analyst Resume

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Alpharetta, GA

SUMMARY

  • Experienced and well organizedBusiness Analyst with 8+ years of experience in Healthcare and Insurance and Utilities Domain.
  • Proficient and 5+ years of experience in writing SQL queries for testing and data validation.
  • Hands on working experience in requirement gathering, reporting, documentation, process mapping, scheduling, planning, and data analysis.
  • Experienced in Software Development Life Cycle (SDLC) methodologies - Traditional Waterfall Model and iterative approach to software development as per Agile (Scrum) methodology, Six sigma, and Rational Unified Process (RUP).
  • Experienced in performing Impact Analysis, Gap Analysis (As Is-To Be), SWOT analysis and Risk Analysis, Total quality management (TQM).
  • Facilitated Joint Application Development (JAD) sessions, Workshops and requirement facilitation sessions with end-user/clients/stake holders and teh IT group.
  • Experienced with teh SCRUM technology and team to plan/conduct project design for teh development iteration
  • Proficiency in documenting Business Process Design, authoringBusiness Requirements Document (BRD), Use case Specifications, Functional Specification Document (FSD),
  • Detailed Design Specifications (DDS), User Interface Specification (UIS) and other related artifacts.
  • Experience in developing Story Boards, Screen Mockups, and Screen Flows for design feedbacks.
  • Proficient in analyzing and creating Unified Modeling Language (UML) Diagrams such as Use case diagrams, Activity diagrams, Sequence diagrams, Data flow diagrams,Business flow diagrams using MS Visio and Rational Rose.
  • Experience in distributed healthcare domain and User Acceptance Testing (UAT)
  • Knowledge of health care services regulatory environment in compliance with HIPAA, ICD, MITA, MMIS, NAIC, EDI, ISO, and SOX.
  • Proficient in conducting User Acceptance Testing and verifying performance, reliability and fault tolerance issues. Also familiar with testing tools to design and develop Test Plans and Test Scripts.
  • Involved in post implementation support and training of end users.
  • Strong verbal and written communication skills.
  • Result oriented, motivated and an organized team player with a capability of working for a common goal.
  • Composed, professional and a well-balanced individual with strong understanding ofbusiness relationships andbusiness requirements.

TECHNICAL SKILLS

Methodologies: Systems Development Life Cycle (SDLC), Total Quality Management (TQM), Six Sigma, Waterfall, Agile

Standards: HIPAA, NAIC, CFR 21 Part 11, CFR 21 Part 820, 835, 837, ISO, SOX

Tools: MS Project, Visio, MS PowerPoint, Access, Word, Excel, Outlook, Rational Requisite Pro, Biobook

Defect Tracking: Test Director 6.x/7.x/8.x, Clear quest

Testing Tools: WinRunner, LoadRunner, Clear Case, Quality Center, HP ALM, HPQC / Quality Center

Databases: Oracle, MS Access, SQL Server

Reporting/ETL: Business Objects, Cognos, Informatica, SSIS

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

Senior Business Analyst

Responsibilities:

  • Worked closely with Healthcare Practice Administrators to completely understand office workflow and revenue cycle and ensure product meets needs and workflow goals
  • Team lead in teh implementation of new features for PM side of teh EMR - AR Management modules, statements.
  • Experienced with teh Client-Server side web design concept.
  • Experienced with teh methodologies like SDLC, Waterfall and Agile method.
  • Worked on Solution design document for setting up Random Drug testing interface with vendor (henry ford) and coordinated changes with vendor and BizTalk developer.
  • Created and worked on story cards/Form-120s/Risk assessment forms/Prioritization models/Charm document.
  • Worked with business team members to define requirements, designs and solutions for key business processes that leverage teh SSRS reporting or other SQL development needs (solutions domain).
  • Develop SQL queries in support of marketing data analytics role with relational database.
  • Worked with vendor for evaluation of platform related system risks.
  • Coordinated with release management to put together all requirements for Implementation of ongoing releases and active projects.
  • Lead Business Analyst responsible to gather requirements from departmental executives as to wat they require of teh Report Library inclusive of each report's criteria, usage, and metrics.
  • Responsible for creating change tickets in service manager and meeting all necessary CAB and Release management terms of implementing all changes for both projects.
  • Managed stakeholder expectations through engagement and regular communication.
  • Completed change deliverables throughout teh lifecycle of teh project e.g.business impact and change readiness assessments, facilitate user acceptance testing, training
  • Owned all current state and future state design for process improvement initiatives
  • Worked on several RM and Change tickets.
  • Working with teh Database like Oracle, My Access, SQL Server to store teh database.
  • Used SharePoint to provide a central library of project documents, and gave access rights to key stakeholders.
  • Accountable for GA of product feature against set timelines - Monthly releases.
  • Prioritized defect backlog by using Clear quest.
  • Proficient with Agile methodologies.
  • Helped create and implement processes to make Dev and PM teams be more productive
  • Trained cross-functional teams on new features, and testing tool like win runner, clear case.
  • Team Lead for successful on boarding of new team mates.

Confidential, Princeton, NJ

Business Analyst

Responsibilities:

  • Generated Questionnaires for in Person Interview, Meeting, and JAD Sessions.
  • Created BRD (Business Requirement Document) and got Sign Off from teh Users.
  • Analyzed and documentedBusiness requirements using Requisite Pro and detail design for full understanding of theBusiness.
  • Analyzed, Documented and managed all Project Requirements with RUP, TQM and Six Sigma Methodologies.
  • Participated with teh software vendor, Collaborated in project plan analysis & respective modifications activities.
  • Used MS Visio to createBusiness Flow Diagrams and Work Flow Diagrams
  • Production implementation support in terms of providing relevant metadata for production set up.
  • Also responsible for handling teh operations team frombusiness perspective and customer life cycle management.
  • Responsible for Process Management, Audits Management and documentation for BPMS (Business Process Management System).
  • Maintained Requirement Traceability Matrix (RTM) and managed requirements
  • Wrote SQL Statements to extract Data from Tables.
  • Created Use Cases and did intensive Use Case Analysis.
  • Collaborated with Design and Development team to prepare a comprehensive and finely detailed design document.
  • Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
  • Prioritized defect backlog by using Test Director.
  • Experienced with teh software like Cognos, Informatica and SSIS to extract corporate data, analyze and assemble teh reports.
  • Developed User Acceptance Test Cases and completed User Acceptance Testing.
  • Used Test Director Tool for implementing Test Scripts and Tracking Defects
  • Trained cross-functional teams on new features, and testing tool like Load runner, Quality center.
  • Used MS Share Point for sharing documents, calendars and other artifacts between users in different locations.

Confidential, Rocky Hill, CT

Junior Business Analyst

Responsibilities:

  • Implemented a global accounts payable system which integrated US, UK, and Bermudabusiness requirements.
  • Documented business requirements based on interviews with key stakeholders.
  • Created flowcharts illustrating system design, workflows, internal controls, and data management.
  • Enabled change by acting as a bridge between teh Finance Systems team, shared service teams, 3rd parties, and IT, to deliver a successful end solution that met teh needs of teh stakeholders.
  • Created test scripts that reflected teh specifications, edits, and validations outlined inbusiness requirements.
  • Completed User Acceptance Testing; reported issues to project manager and teh software provider. Met regularly with senior management, regarding resolution of problems discovered in teh test environment
  • Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
  • Experienced with teh MS Project, Visio to make a Diagram for teh particular project and how to explain that.
  • Worked with teh Project Management Methodologies like Waterfall, Agile.
  • Created user training materials and conducted demo sessions of teh Invoice Pay system.
  • Experienced with teh MS Power point, Word and Excel to make a presentation for meeting.
  • Adhered to Aspen's internal project methodology to ensure outputs are delivered within teh defined frameworks including teh end to end implementation work requests.
  • Continue to support teh Project Manager in teh delivery of change and analysis.
  • Continue to take an active role in weekly project meetings, and complete weekly action items, in teh rollout of teh system to international Aspen offices.
  • Reconcile vendor counts between Consolidated DB and Invoice Pay system; produce reconciliation reports.

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