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Business Analyst Resume Profile

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Houston, TX

Summary

Six Sigma Certified, strategic thinker, with cross-functional expertise in e-commerce and web site development within a Fortune 100 company. Thrives in high-pressure situations with little or no supervision. Able to work on diverse projects simultaneously, which required detailed analysis, creative/practical problem solving, and sound judgment. Quick learner and self-starter with extensive computer experience. Persistent team player with a high quality and quantity of task completion, and goal-achiever. I am committed to constantly improving my skills and staying current with developments and trends in the industry. My work ethic shows initiative in seeing what needs to be done and resourcefulness in adapting to sudden changes. Excellent understanding of Web usability, design principles and agile software development methodology.

Computer skills

Languages

  • Proficient with: HTML, ASP and CSS
  • Familiar with: object-oriented programming, Java, JavaScript, XML, CMS, PHP, Content Management Systems

Software

  • Adobe PhotoShop
  • ASP database and html
  • Lotus Scripting
  • Adobe Premiere
  • ExactTarget email marketing
  • Microsoft Office Suite
  • Adobe Illustrator
  • HTML5
  • Microsoft SharePoint and Designer
  • Adobe DreamWeaver
  • InfoPath
  • SAP
  • Adobe Flash
  • jQuery and JavaScript
  • WordPress
PROFESSIONAL Experience

Business Analyst

Confidnetial

  • Build and configure team sites and publishing sites with SharePoint 2010 according to the business needs and requirements.
  • Attend/lead design meetings with stakeholders.
  • Meta data design.
  • Perform configuration changes as needed on production environment which are submitted through tickets or service requests.
  • Experience with document management, collaboration, and meeting workspaces.
  • Review and fix SharePoint security permission levels as needed.
  • Perform end-user training with one-on-one sessions or large classes to empower the users to maintain sites after launch.
  • Create training materials and provide technical support as necessary.
  • Author technical design documents and standard work to provide after the site launch.
  • Integrate enterprise content including content management, document management, personalization, workflow and user access management.
  • Provide technical guidance and leadership on SharePoint implementations, administration, and quality assurance.
  • Create, modify and customize workflows using SharePoint Designer and Nintex.
  • Create, modify and customize forms using InfoPath.
  • Experience with creating jQuery and JavaScript customized web parts.
  • Experience with template modification with SharePoint Designer.
  • Experience with creating templates of sites, lists and libraries in SharePoint.
  • Project management skills.
  • Proven ability to build strong relationships internally to deliver outstanding customer service and support.
  • Excellent time management skills.

Business Analyst

Confidnetial

  • Migrated three of the company brands' websites from Dreamweaver static HTML to SharePoint, including two multi-language sites and six microsites within a sixteen month period.
  • Worked closely with the client to deliver solutions on time according to their business needs and requirements.
  • Mentored and grew team members to develop their understanding of SharePoint so they can assist with website maintenance and site migration builds.
  • Collaborated with other technical and creative experts for weekly team meetings to identify risks, goals, and to discuss project status to ensure the project is on task and the business/customer requirements are met.
  • Experience with agile software development methodology.
  • Extensive working knowledge of photography and/or illustration manipulation.
  • Knowledge of web architecture and current browser technology and strong understanding of mobile and responsive web development.
  • Prepared web usage statistical analytics reports using Google Analytics.
  • Implemented password protection programs to extranet using cgi script.
  • Created online forms using cgi script.
  • Prior to SharePoint migrations, created efficient, reusable, and scalable templates -- using front-end web technologies such as HTML, CSS, JavaScript, and Flash, that are used for dynamic web publishing and the display of dynamic content.
  • Supported the Marketing department by developing, designing, editing and implementing visual design solutions in all mediums. Provided concept development and design assistance throughout all stages of production.
  • Developed websites, microsites, and mobile sites using CSS and html for mobile platforms.
  • Created corporate websites using design standards provided by Corporate Web Strategy groups.
  • Implemented Google search into corporate websites and extranets using Google Mini.
  • Worked with users, support staff, and system administrators on web-related technical issues, service requests and problem resolution.

E-Business Specialist

Confidnetial

  • Maintained the SAP-based e-commerce site for four separate brand web stores: added and removed parts, test and promoted new features, database management, registrations, customer surveys and training.
  • Prepared and presented multimedia demonstrations and webinars to various user groups internally and externally for the new launch of the SAP-based web stores.
  • Developed email marketing using Exact Target and html to promote new features of the sites.
  • Pushed information to e-commerce site users using social media such as Twitter.
  • RECEIVED Bravo Award for Exceeding expectation through your high level of performance and teamwork in the Intranet Migration Project.
  • Assisted in the design, implementation, testing, and introduction of five E-Commerce sites that improve customer-satisfaction using third party software and Lotus Scripting for a 290M SBU.
  • Performed training presentations at the Annual Distributor Conferences to introduce the new e-Buyer sites to our customers.
  • Coordinated and designed advertising programs with Marketing to promote the e-Buyer sites.
  • Updated Lotus Scripting and HTML code in the E-Buyer sites when necessary to add or change functions to the sites.
  • Collaborated in a virtual development team environment.
  • Converted content from an in-house intranet to the Honeywell web portal.
  • Mentored a Six Sigma Green Belt team for the analysis, recommendation, and programming involved to incorporate credit card processing to the e-Buyer sites.
  • Project managed team members through Software Development Life Cycle. Maintained open communication with project team, clients, and when applicable, external vendors.
  • Supported additional projects and teams, out of scope, in web and desktop development to support the Interactive Media Department.

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