SUMMARY

• Senior Business Analyst with 6 years of experience in all phases of Software Development Life Cycle: Gathering Requirements, Analysis, Implementation and Testing of projects Expertise in handling quality issues within complex, heterogeneous environments, having worked in varied domains.
• Overall 6+ years of experience as a Business IT Analyst in the areas of Financial, Automobile and Mobile networks.
• Extensive experience in managing requirements gathering sessions, documenting business and functional requirements and effectively communicating with executive management, technical and business teams.
• Experience in developing BRD (Business Requirements Document), SRD (System Requirements Document)and FRD (Functional Requirements Document)
• Expertise in managing requirements and traceability usingRequisite Pro, Doors, andBlue Print Requirements Center.
• Excellent facilitation skills in conducting walkthroughs, questionnaires, interview, brainstorming and JAD (Joint Application Development) sessions.
• Expertise in Requirements Gathering through direct user interviews and workshops.
• Excellent system analysis skills with proficiency in gap analysis, requirements gathering, writing functional specifications and preparing technical documentation.
• Worked extensively with MS Office Suite, MS Visio and MS Project
• Experience working with Data Warehouse activities and processes.
• Expertise in developing Use Cases, Activity, Sequence and Class diagrams.
• Experience in working on Test Cases, Test Scripts, analyze and documents errors, co - ordinate with QA / Dev teams in resolving development errors.
• Experience in Creating Test User Data and experience in conducting and facilitating User Acceptance Testing (UAT).
• Experience in Project management skills performed impact analysis and feasibility analysis, and communicated with business sponsors to validate requirements for changes to business processes, policies and information systems.
• Good team player with team handling experience and exceptional communication and analytical skills.
• Superior attention to detail, Expertise in how to address quality issues within complex, heterogeneous environments, by working on
• Excellent communications, consulting, and client relationship skills
• Strong understanding of statistical and analytical principles and processes with great quantitative, analytical, and problem solving skills
• Performed work under minimal supervision with wide latitude for independent judgment.

TECHNICAL SKILLS

Business Modeling Tools: MS Visio, MS Project, Rational Rose, Rational Requisite Pro

ETL Tools: Informatica, DataStage

Defect Tracking Tools: Quality Center, JIRA

Testing Tools: HP Quality Center, Test Director

Languages: SQL

Operating Systems / Platforms: Windows XP/7

Office Applications & other tools: MS Office, Oracle, PeopleSoft, Microsoft SharePoint, SQL Server, TOAD, Snag It, BMC Remedy

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Construct business process requirements from business and translate into system requirements. Act as liaison between business and development teams.
• Work on daily release Catalog and facilitate/ manage team metrics & weekly schedules.
• Collaborate with Team Lead in defining the project plan and ensure project delivery on time.
• Work with Corporate, Business Units and Enterprise Technology partners to ensure compliance with enterprise standards.
• Work with Business to understand the data and information requirements to develop metrics aligned with the business need.
• Involved in user acceptance testing (UAT).
• Quickly adapted the Agile development process used in the project.
• Requirements were implemented through the course of development.
• Organized weekly Project Status and Task Review meetings.
• Worked closely with the project development leader and the business users and Coordinate the resolution of issues as identified that may affect the project with the assistance and approvals of the development team and the business users.
• Reviewed QA Test plans and Conduct/Facilitate user testing (UAT). Sign off on application development from a functional (does the solution meet business needs) and quality perspective.
• Created Test Cases, Test Scripts, analyze and documents errors, co-ordinate with QA / DEV teams in resolving development errors.
• Experience in Creating Test User Data and experience in conducting and facilitating User Acceptance Testing (UAT).
• Work in close collaboration with the entire daily release teams assigned to the project.
• Collaborate with other identified SMEs and process owners, from within and/or from vendors & partners, to insure their inputs as well as accountability of their components.
• Identify, analyze and documented Catalog process framework documents that are leverage-able for future re-use.
• Work on existing business functions to improve flexibility and improve comprehensibility, traceability, and visibility of current processes.

Environment: Agile, MS Office Suite, Word, Excel, Informatica, PowerPoint, SQL Server Management Studio 2008, Toad.

Confidential

Business Analyst

Responsibilities:

• Construct business process requirements from business and translate into system requirements. Act as liaison between business and development teams.
• Work on daily release Catalog and facilitate/ manage team metrics & weekly schedules.
• Collaborate with Team Lead in defining the project plan and ensure project delivery on time.
• Validated post production deployment to ensure business requirements are delivered as expected where appropriate (Promotions).
• Work with Corporate, Business Units and Enterprise Technology partners to ensure compliance with enterprise standards.
• Work with Business to understand the data and information requirements to develop metrics aligned with the business need.
• Worked closely with the project development leader and the business users and Coordinate the resolution of issues as identified that may affect the project with the assistance and approvals of the development team and the business users.
• Reviewed QA Test plans and Conduct/Facilitate user testing (UAT). Sign off on application development from a functional (does the solution meet business needs) and quality perspective.
• Crested Test Cases, Test Scripts, analyze and documents errors, co-ordinate with QA / DEV teams in resolving development errors.
• Experience in Creating Test User Data and experience in conducting and facilitating User Acceptance Testing (UAT).
• Work in close collaboration with the entire daily release teams assigned to the project.
• Collaborate with other identified SMEs and process owners, from within and/or from vendors & partners, to insure their inputs as well as accountability of their components.
• Identify, analyze and documented Catalog process framework documents that are leverage-able for future re-use.
• Work on existing business functions to improve flexibility and improve comprehensibility, traceability, and visibility of current processes.

Environment: MS Office Suite, Word, Excel, DataStage, PowerPoint, SQL Server Management Studio 2008, Toad.

Confidential

Business Analyst

Responsibilities:

• Worked in Agile environment and facilitate/ Manage Scrum Schedules
• Gathered analyzed and documented business requirements. Coordinate approval of final, documented requirements with relevant business sponsor.
• Developed prototype/ mockups of Reports, solutions to meet approved requirements by both technical and business teams.
• Provided support to technical issues which arise during system development and implementation and drive them to resolution.
• Managed multiple projects including coordination with key business users, creating business analysis documents. Follow-up on questions, document sign-off, document’s accuracy and presentation of findings of the business analysis to the development team.
• Managed projects from requirements to completion. Defined project scope, negotiate for project resources, participate in the development of the project plan
• Worked closely with the project development leader and the business users and Coordinate the resolution of issues as identified that may affect the project with the assistance and approvals of the development team and the business users.
• Worked closely with the business users who provide input for the business requirements, providing coaching, feedback, correction and analysis where appropriate.
• Was responsible for understanding the business process and proposing how to automate those processes. Using existing and new process descriptions. To review the impact of the proposed changes on the systems to facilitate a planned transition.
• Provided constructive inputs for design, architecture and functionality of all solutions.
• Assisted the project manager in defining the project plan and ensured Project timelines are being met to scope and quality. Managed business user and sponsor expectations in terms of both the solution and the project schedule.
• Reviewed QA Test plans and Conduct/Facilitate user testing (UAT). Sign off on application development from a functional (does the solution meet business needs) and quality perspective.
• Validated post production deployment to ensure business requirements are delivered as expected.
• Assisted in the development of project life cycle and standards’ best practices.
• Mentored others /new team members on Business and Systems requirements gathering best practices, techniques and tools.
• Worked on Monthly Quarterly & Yearly TPC Promotions for worldwide locations
• Worked Extensively on Charitable Giving campaigns Help Whip Cancer (HWC), Making Strides against Breast Cancer (MSABC) & Round Up from the Heart (RUFTH).

Environment: MS Office Suite. Word, Excel, PowerPoint, JIRA, Unicenter, SQL, Toad, Business Intelligence, Snag it

Confidential, Edgewood NY

Business Analyst

Responsibilities:

• Provide support and offer assistance to Business & end users for Interactive business systems applications on user access and functionality related issues.
• Provide development team with required information (Replicate issue and log error detail, SQL queries) for resolving critical issues.
• Work directly with end users or business users in resolving functionality related support issues and resolve them by working closely with development team for code fixes
• Analyze and identify critical functional and process related issues and work with development and fix them during biweekly release schedule.
• Document and suggest process Improvements for affected business applications to respective solution architects.
• Created Test scenarios and Test cases and updated Test Tracker.
• Performed Unit Testing after code development and documented errors and resolved them by working with development team.
• Worked on developing and maintaining Test case Tracker and update database
• Analyzed and compared the existing business process with global implementation requirement template and suggest new functionality as need.
• Used eRooms to manage project documentation for new and existing application development and requirements traceability.
• Supported system implementations including tracking of deliverables

Environment: Windows, MS Visio, MS Office Suite, MS Project, Documentum eRooms, JIRA, SQL, TOAD, Snag It., Oracle