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Business Analyst Resume

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Chicago-illinoiS

SUMMARY

  • Business Analyst wif 8+ years of diverse experience in Requirements Management, Business Analysis wif Healthcare, Retail and Finance domain
  • Conducting Requirement Gathering Sessions such as Joint Application Development (JAD), Rapid Application Development (RAD) interviewing Subject Matter Experts (SMEs), Stakeholders for deriving detailed functionality aspects of business process and carefully updating teh requirements information in an easily understandable format
  • Excellent business writing skills essential for producing various business documents such as Business Requirements Document (BRD), Functional Requirements Document (FRD), and Non - Functional Requirements Document (NFRD), Business Process Documents, Business Flow Documents, User Training Manuals, User Interface Specifications
  • Worked across multiple support group for supply chain, finance and Shipping
  • IT experience in Implementation, Support and Upgrade roles in SAP R/3 SD
  • Expertise in teh SD (Sales & Distribution) module in SAP
  • SAP ECC SD Configuration, Functional Specs preparation, Full implementation, Testing and Cross-functional integration wif MM and FI and Business Analysis
  • Expertise in PL/SQL, SQL Server 7.0, Oracle 9i, MS Office, TOAD, SAP BI, ASAP, AGILE SCRUM, WATERFALL Methodology
  • Interaction wif Business team for gathering teh requirements and interaction wif multiple departments for delivery
  • Expertise in SRS (System Requirement Specification), Design, Use Cases, Planning, Implementation Planning, Data Planning and Data Migration, Defect /Issues Tracking
  • Reporting Progress to Management
  • Involved in end to end Project Implementation / Deployment and Post Implementation Support
  • Strong noledge of Business Process Modelling assessing “As Is” & “To Be” scenarios
  • Coordinating wif teh QA and UAT testers to make sure defects are resolved
  • 7 Years of Supply Chain Management experience wif Insurance, FMCG & Consumer Durable Goods Organizations.

TECHNICAL SKILLS

ERP Packages: SAP SD, MM, FI, Sales & Distribution, Module R/3 mySAP ECC6.0, ECC4.7, SAP Business Objects V4.1, Crystal Reports XI, WEBI

Operating Systems: Windows 7/ XP

Databases: MSSQL Server 7.0, Oracle 9i

Other Packages: MS Office, MS Visio, Jira, HP ALM, Accruent, SharePoint, Salesforce, Cognos BI, claimsXten, BlueChip, PREMIER Pricing

Methodologies: ASAP Methodology, Agile, Waterfall, SDLC

PROFESSIONAL EXPERIENCE

Confidential, Chicago-Illinois

Business Analyst

Responsibilities:

  • Working on three new claims auditing rules utilizing claimsXten for facility out-patient claims. This includes working hand-in-hand wif teh vendor to convey our conceptual needs and performing teh necessary analysis to implement teh rules
  • Analysing Requirements and creating Business Requirement Document’s (BRD)
  • Facilitating JAR sessions, JAD session, writing Status Reports, Oral Presentations, Emails and coordinating extensive communication network through interviews wif end users
  • Working on current business process flow’s and future business process flow’s using Microsoft Visio for different claims systems used throughout BCBS
  • Worked on Physical and Logical design document for different systems
  • Mapping process flow; assess as-is a process through user interviews, data collection and analysis, design and evaluation of to-be process solutions
  • Maintaining Traceability matrix throughout teh project
  • Creating test claims in different environments for teh testing teams
  • Working on writing and implementing Test scenarios, Test cases, System testing, Regression testing and maintaining Traceability Matrices for baseline documents
  • Logging various Defects and conducting Defect Review meetings wif SME’s and updating teh Status of teh defect from time to time in Defects Module in ALM
  • Knowledge of Claim Adjudication & Post Adjudication Process
  • Attending daily status meetings and preparing dashboard for daily status at teh end of teh day to teh manager

Confidential, Columbus- Ohio

Business Analyst

Responsibilities:

  • Gathered Functional and Non Functional Requirements from Business Sponsors for BI, Data ware house division
  • Prepared functional specification documents, use case documents and requirement traceability matrix
  • Scheduling meetings wif business owners for gathering business requirements and requirements sign off
  • Worked on reports involving leasing data which halped teh business prepare teh audit reports
  • Worked wif vendor credit memo, urgent payment process, vendor down payment, and clear advance
  • Prepared report for teh variances in teh invoice to check if teh invoice amount matches teh Purchase order amount
  • Created document reversal, analysed parked document and release after verification, analysed blocked invoice
  • Prepared mapping documents for SAP Business Objects V4.1
  • Developed logics for BI reports involving different tables in SAP (in MM and FI system)
  • Prepared mock-up reports wif teh live data from SAP Launchpad/ SAP ECC Environment
  • Analysed legacy crystal reports and prepared functional specification documents similar for more enhanced WEBI reports
  • Prepared financial reports and performed Analytics on those reports
  • Reviewed functional and system test cases and performed functional testing of teh reports
  • Worked on SAP MM and FI system to prepare report specifications
  • Prepared mapping documents for development of reports
  • Covered different scenarios and keyed in data from SAP for those reports
  • Worked on lease system which involved Accruent tool noledge
  • Developed logics for BI reports involving different tables in SAP both in MM and FI system
  • Good hands on experience in Crystal and WEBI reports

Confidential

Sr. Business Analyst/SAP SD Consultant

Responsibilities:

  • Prepared Business Requirement and Functional Requirement document’s (BRD’s and FRD’s)
  • Elicited, documented, validated and prioritized functional and non-functional requirements using interviews, facilitated sessions and information or data analysis
  • Led business initiatives including brainstorming on new functionality for current systems
  • Created use case scenarios and documented work flow and business process for smooth delivery
  • Supported IT unit for creating functional specification documents for teh design, development and implementation of strategic projects
  • Involved in Requirement Gathering from Business, SRS (System Requirement Specification), System and Business Analysis
  • Involved in Effort Estimation, Defect/Issues Tracking and Fixes
  • Involved in End to End Project Implementation / Deployment and Post Implementation Support
  • Interacting wif multiple departments Business, Infrastructure, Testing, Development teams, Deployment team
  • Defining and assigning of Organizational Units pertaining to Sales & Distribution
  • Configured various Sales Document types viz, Enquiry, Quotation, Standard Order, Pricing Procedure through teh access sequence, Intercompany Pricing & Billing, Rebates
  • Maintaining teh customer master through teh account groups
  • Billing, Billing types, Complaint documents, Billing plan, Account determination, SD/FI interface
  • Maintained Customer Master, Pricing, Material Master, Customer Material Info Record, Condition Master & Output Master Data
  • Supported teh Pricing area: Created new Pricing Procedures, Pricing Conditions and Access Sequence
  • Configured outbound delivery processing including picking, packing, shipping point determination and storage location determination, Scheduling, Shipment Processing and Route Determination
  • Problem analysis and communicate teh solution to teh End User
  • Participated in teh preparation of End User Training Manuals
  • Team Coordination and tracking teh issues

Confidential

Business Analyst

Responsibilities:

  • Developed and maintained detailed project plans and schedules to ensure that projects remain wifin scope and wifin time and quality. Monitor milestones and critical dates
  • Assisted audit manager in preparing audit documents for application development and implementation projects
  • Worked on creating Source to Target transformations and data mapping documents for ETL transformations to teh Central Data Warehouse
  • Identify cost reduction, process enhancement and improvement in end user experience; conduct cost-benefit ROI analysis for capital project
  • Worked on transition plan from go-live to steady state of teh project
  • Facilitated a complete geographical data centre migration from one location to teh other
  • Liaise between teh business, technology teams and support teams
  • Worked wif teh design team in implementing UML methodologies to design Use Case Diagrams, Data Flow Diagrams
  • Performed data analysis, data reconciliation and data retrieval from various systems along wif identification of data gaps and data quality issues for Credit Risk Mitigation System (CRMT)
  • Analysed exciting financial reports and ensured reports included all required financial calculations and information including P&L, spread, index, rates. Worked on Fixed Income (Bonds) valuation process for error free data needs
  • Performed Gap Analysis of teh “As-Is” and “To-Be" process wifin teh organization (DOT) to analyse and fill teh existing gaps in teh business processes and participate in business processes
  • Conducted Gap and Impact analysis. Prepared BRD and FRDs, wifin which use cases were created
  • Managed a team of ten members and trained them wif different methodologies
  • Used SQL to build predictive models to analyse trends
  • Liaise between teh business, technology teams and support teams
  • Elicited, documented, validatedand prioritizedfunctional and non-functional requirements using interviews, facilitatedsessions and information or data analysis
  • Led business initiatives including brainstorming on new functionality for current systems

Confidential

Business Analyst

Responsibilities:

  • Under teh Agile-Scrum approach, involved in creating and organizing User Stories, Prioritize Product Backlogs and Sprint back logs. Organize Daly scrums meeting, halp teh Scrum Master to organize teh sprints
  • Set agendas and presided over enterprise-wide conference calls
  • Oversight of all distributed, web-based and stand-alone application delivery
  • Performed in-depth project and process research, Software licensing verification and vendor follow-up
  • Initiated and facilitated communication across nation-wide locations for IT and application capabilities
  • Presided over business unit and team time-sensitive base-applications resolutions
  • Status reporting (Verbal and Print Presentations)
  • Assist in collection and dispute management process including identifying, recording problem to provide solution; correcting and resolving unapplied cash, processing offset request and credit memo and discrepancies
  • Gathered requirements for Data Warehousing (DWH), Master Data Management (MDM), and Business
  • Reporting (included Financial Reporting) needs across teh company
  • Analysed teh gathered business needs in terms of Master Data Management (MDM) requirements and Business Reporting (BI), and elicit teh business requirements accordingly to improve teh current Business Intelligence (BI) system
  • Involved in Data Analysis & Data Mapping and used SQL queries to retrieve teh data from databases
  • To make sure all teh data needs are fulfilled, worked wif many business units ( Wealth Management, Mutual funds, etc.) that dealt wif variety of financial instruments: stocks, listed derivatives (Options, Swaps, futures etc.), & Fixed Income (Govt. & corporate bonds etc.)

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