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Crm Business Analyst Resume Profile

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PA

Summary:

  • A strong work ethic, reliable, responsible, enthusiastic and is very goal oriented
  • Excels at multi-tasking, problem solving and thinking out of the box
  • Well developed verbal and written communication skills
  • Ability to work within a team environment and independently as needed
  • Operates within stressful environments with professionalism and courtesy
  • Able to work virtually in my properly equipped home office
  • Technical knowledge and Solutions Professional of Hardware, Software and Cloud Services
  • Full cycle Account Executive Hunter to Implementation
  • Experience working with Smaller Organizations through Enterprise community
  • Entrepreneur in the ERP software industry

Professional Experience:

Confidential

CRM Business Analyst

  • Developing Salesforce.com from a basic enviorment through a complete process business flow
  • Utilizing AppExtreme/Gonga utilities to develop automated reporting
  • Integrated various applications to Salesforce.com including ERP applications, Exchange and Google Maps
  • Integrating numerous applications in a unified work environment.

Confidential

Network Overlay Specialist

  • Yearly quota of 1 Million Dollars of hardware profit and my first year I developed 83 of 1st years quota.
  • My goal was to bring new customers that AdvizeX never did business with.
  • Network Overlay specializing in HP wired and wireless while hunting new business
  • Hunter and relationship building of all new business SMB thru Enterprise
  • Networking Technical Overlay to SMB, SME, Enterprise, SLED and Commercial accounts
  • Offering solutions Cisco, VCE, Cloud Service, EMC Storage, HP Storage / Networking, Vmware and Citrix
  • Responsible for products that make up today's Data Center HP Storage, HP Servers, HP Networking and HP Cloud Solutions HP Public, Private and Hybrid
  • Experience with VDI and Virtualized Data-Center
  • I provided Wired and Wireless BYOD configurations
  • Communicate with IT Departmental Managers, CIO and VP level decision makers
  • Educate decision makers on new technology and financial benefits ROI

Confidential

Regional Manager

  • Regional Manager/Pre-Sales Manager/ Sales Professional
  • Clsoed business such as New York Stock Exchange and The State of West Virginia
  • Hired as regional Pre-Sales Engineer providing technical information to our sales teams
  • Completed various levels of Juniper certifications
  • I performed WebEx demonstrations of the interface and configuration of our products
  • Specialize in Routers, Switches, Firewalls, Network Security Manager NSM , Unified Communication, SSL VPN along with Data Center Design and Implementation
  • Explain the benefits of Wan-Acceleration and High Availability
  • Wireless BYOD network design and sales
  • VOIP with the partnership of Juniper and Avaya
  • Mentored Regional new Sales Representatives refining their sales skills
  • Provided Pre-sales technical support to end-users and resellers alike
  • Promoted to Regional Manager in 8 months
  • Identify, validate, documented best practices, communicate across partners and functional areas
  • Interfacing at senior levels such as CIO, VP and IT Managers
  • Wrote our Policies and Procedures regarding the formation of the Pre-Sales Engineer Position.
  • Work closely with our Channel to facilitate their Clients needs

Business Development / IT Recruiter

Confidential

  • Information Technology, Scientific and Engineering Staffing Services
  • Responsible for contacting C and VP level decision makers to fulfill staffing needs
  • Cold calling, qualifying and negotiating with potential customers Business to Business
  • Post job descriptions on Dice, Careerbuilder and Monster
  • Candidate interviews, Qualifying and rate each aspect of the candidates skills
  • Experience with Applicant Tracking Systems
  • Establishing contracts with Fortune 500 Company nationwide.
  • Very technically skilled and experienced in mentoring candidates to achieve employment.
  • Territory includes Colorado, Arizona, and New Mexico.
  • Proficient in time management and a quality business closer.
  • Exceeds quota on a monthly basis.
  • Maintains a profitable mix of business.
  • Provide qualified technical staff to meet PM time-line to very specific projects
  • Generate monthly and quarterly forecasting reports, prepared revenue growth charts and Profit Loss statements.

Confidential

  • Provided Professional Services and Project Management
  • Employed and managed 35 to 45 Programmers and Project management of all software projects
  • Provided Enterprise Resource Planning ERP Software: Oracle, PeopleSoft, J.D. Edwards, SAP along with installation and development services
  • Managed Application and Database Development on Oracle, Cognos and SQL Server
  • Built long-term relationships of Fortune 500 companies based throughout The Rocky Mountain Region
  • Offered the full line of Product Development and Professional Staffing services including: Virtual University, near and off shore Application Development, Application Services, IT Outsourcing.
  • Vertical Market Experience - Manufacturing, Distribution, Telecommunications, Government, Healthcare, Warehousing

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