Summary

• 8 years of Information Technology experience in the Software Testing and Business System Analysis with solid experience in Manual/Automated Testing on Financial domain, Healthcare Domain, Client/Server, Data Warehousing Applications on Windows, LINUX and UNIX environments.
• Excellent understanding of Software Development Life Cycle SDLC , Software Test Life Cycle STLC , System Life Cycle Methodology SLCM and Test Methodologies from project definition to post-deployment documentation.
• Strong experience in QA Methodologies Waterfall and AGILE and Structure Testing.
• Expert in Gathering and Documenting the business, technical and functional requirements and then analyzing reviewing to develop the Test plans, Test cases, Test Scripts, Use Cases and Test strategies.
• Testing skills include performing Regression, Integration, Functional, System, Database, end to end testing, volume and stress testing as well as development, execution, Test specifications and Test scenarios.
• Expert in functional testing, executing the test cases and comparison of actual and expected outputs.
• Worked with UAT Team Prepared Test Cases , documents, tested UAT Scripts
• Experience in Creating VB Scripts for testing stages such as Functional Testing, User Interface Regression Testing.
• Experience in testing the applications Manually using Automated testing tools like Mercury Interactive Tools like Quick Test Pro QTP Quality Center.
• Proficient on Positive Negative Testing using QTP.
• Expert in working with SQL in Oracle database.
• Experience in testing Fixed income applications.
• Strong knowledge and working experience of industry standards such as HIPAA, HL7, Six Sigma and SOX, ICD-9, ICD-10 coding, EDI Electronic data interchange transaction syntax like ANSI X12.
• Familiar with RDBMS tools like oracle TOAD , DB2, IBM Mainframe and MS SQL Server.
• Extensive experience in Gap Analysis, Data Analysis, Data Model and ETL Techniques for loading high volumes of data and smooth structural flow of the data.
• Worked on System Changed Requests Issue resolution related to Medicare and Medicaid.
• Vast experience in requirement gathering for business and application requirements, business processes, identifying risks, impact analysis, UML modeling, Sequence and Activity Diagrams using Rational Rose and Microsoft Visio.
• Adapt at writing Data Mapping Documents, Data Transformation Rules and maintaining Data Dictionary, Data Migration and Interface Requirements Documents.
• Testing of application using Waterfall and Agile methodologies.
• Actively interacted with the development team in resolving the testing issues.
• Expert in Black box testing and Knowledge with White box testing.

Technical Expertise

Testing Tools : HP ALM, Quality Center, Clear Quest, Win Runner, QTP

Scripting Languages : Java and VB Scripts, Shell Scripting, SQA Basic

Web technologies : HTML, DHTML, XML

Browsers : Internet Explorer 9, Firefox Mozilla

Operating System : Windows 7, Windows 2000/XP, HP-UNIX

Programming Languages : C, C , C , VB.Net, ASP.Net, Java, SQL, PL/SQL

Database : Oracle 8i/9i, SQL Server 2000, MS Access, DB2

Database Tools : SQL Plus, TOAD and SQL Developer

Professional Experience

Confidential

Business System Analyst

Responsibilities:

• Involved in analyzing the Business requirement Documents BRD and Functional specification documents FSD to understand the application.
• Understand the business process customization /configuration and detailed design.
• EDI processing system has data and processing criteria stored in tables which involve claim data, provider info and member info
• Responsible for extensive testing of different modules of the web-based application and whole testing life cycle for the various modules of this application.
• Involved in testing HIPAA EDI Transactions and transactions focused on were 270,271, 834, 835 and 837.
• Worked Extensively with Inbound 837 I and 837 P, 835s Outbound claim processing systems
• Developed Test Plan, Test Cases for Web applications.
• Developed test cases and test scripts collaboratively with other testers to test the functional requirements.
• Developed Automation test cases for Manual scripts by using QTP.
• Involved in different types of software testing like Functional testing, Regression testing, Integration testing, Smoke testing, and System testing.
• Extensively used Mercury Quality Center for writing and executing test cases, to track and report system defects and bugs and assigned severity rating.
• Preparing Requirement Traceability Matrix RTM to establish traceability between requirements and test cases.
• Used Shared Object Repository in QTP to store the objects of the application.
• Wrote SQL Statements to extract Data from Tables to verify the output Data of the reports.
• Performed all test assignments to ensure the application meets business requirements and Client expectations.

Environment: HP ALM/ QC, Quick Test Pro QTP , Load runner, Windows XP, VB.Net Frameworks, Toad.

Confidential

Business System Analyst

Responsibilities:

• Reviewed Business requirement documents for Broker Dealer Model Portfolio application, system requirement documents, functional requirement documents.
• Participated in Bug reporting using Quality Center through email notifications to the developers and participated in bug reviews.
• Tested the application in Agile and Waterfall Methodology.
• Conducted Regression testing once the bugs were fixed by the developers and then changed the status of the bug in the Quality Center.
• I was involved in performing Negative and positive testing on the application.
• Developed and maintained automated testing scripts in Mercury Interactive Quick Test Professional for various black box testing like regression, integration system testing
• Enhanced the test scripts by parameterizations, checkpoints variables to create more robust test scripts and maintained Object Repository for the automation testing in Quick Test Professional.
• Used SQL statements to write complex queries and perform database validations
• Generated various reports graphs using Quality Center that helped in analysis and quick design.

Environment: QC, HTML , Quick Test Pro QTP , C , VB.NET, Flash , Jira , Java, UNIX , Oracle 9i, SQL server

Confidential

Business System Analyst

Responsibilities:

• Facilitated all aspects of the scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, product demos, sprint reviews and sprint retrospectives.
• Supported and consulted product owner in developing, maintaining and grooming product backlog.
• As Scrum Master maintained the capacity plan, iteration board, sprint backlog, velocity charts and burn down charts.
• Identified and removed impediments to the success of the sprint by working with every single team member.
• As Scrum Master communicated dependencies and potential risks to the completion of the sprints including resources, costs and systems.
• Conducted JAD sessions, workflow diagrams, UML diagrams, process models, activity diagrams, use cases, for incorporating design changes in the order creation/ management system.
• Actively participated on creating Migration strategy from existing PDE Microsoft Access files to G old Data Repository.
• Clearly understood coding standards required for all Medicare Part D Users transactions involving electronic data interchange as provided by department of health and human services and incorporated at every stages of the project wherever found necessary.
• Prepared the Business requirement Document BRD and functional requirement document FRD for the enhancement of the existing services.
• Analysis and Design of existing transaction sets, and modification of these transaction sets to ensure HIPAA compliance.
• Did data analysis, created data mapping and data interface documents and kept the documents updated with changes in requirements and functional specifications.
• Worked on developing the business requirements and use cases for Facets batch processes, automating the billing entity and commission process.
• Coordinated the upgrade of Transaction Sets 837P, 835 to HIPAA 5010 compliance.
• Worked on the EDI 834-file load to Facets through MMS Membership maintenance sub-system .
• Did gap analysis for HIPAA 4010, 837P and 835 transactions and HIPAA 5010, 837P and 835 transactions.
• Involved in impact analysis of HIPAA 5010, 835 and 837P transaction sets on different systems.
• Involved in User Acceptance Testing Document preparations.
• Prepared Test Scenarios, Test Scripts and Test Cases for UAT using QC.
• Involved in UAT Test Cases and Execution.
• Conducted the Defect Tracking Team Meeting to identify the defect source.

Environment: Rally, Agile, Microsoft Office, HTML, Microsoft Visio, Share Point, Mega, schema, XML, J2EE,UML, Quality Center.

Confidential

QA Analyst / UAT Tester

Responsibilities:

• Reviewed Business and Functional Requirement Documents for Quality and Completeness.
• Executed test cases to test end to end of application.
• Performed Integration, System and Regression testing of the application.
• Tested the application in Agile Framework and in waterfall also .
• Involved in managing defects and testing process using Quality Center
• Interacted with developer to resolve application Defects.
• Manually tested the whole application before going for automated testing
• Performed Positive, Negative, Navigational, end-to-end, UAT and User Interface Testing.
• Performed Functional testing to resolve defects.
• Prepared Test Data for Various Scenario's
• Manually tested XML batch files and made sure that the order is in complete status and appears in Database.
• Involved in backend testing for validation testing to check front-end and database systems using SQL commands.
• Executed SQL Queries using TOAD for Data Mapping Back-end Verification
• Worked on Clear Case for version Controlling.
• Involved in testing the same application in Windows and Unix O/S.
• Involved in Manual Testing
• Involved in Developing and Executing test cases for Web front-end testing of the application
• Involved in functionality testing of web pages using different types of browsers like Netscape, IE on different versions
• Prepared reports on daily status to the project lead and project manager.

Environment: Manual Testing, Quality Center, C ,VB.Net, JAVA, Oracle, SQL, TOAD, Windows XP, LINUX, MS Office Tools.

Confidential

Business Analyst/ Quality Analyst

Responsibilities:

• Performed requirement gathering analysis by actively soliciting, analyzing customer requirements and prepared the requirements specification document for the application.
• Involved in gathering reporting requirements from the business users. Involved in building data warehouse application.
• Carried out procedures to ensure that all information systems products and services meet organization standards and end user requirements.
• Created activity diagrams and sequence diagrams to analyze the requirements and recommend solutions. Involved in creating UML, use case diagrams , activity diagrams and state diagram using enterprise architect.
• For project management purpose worked on Microsoft project, used Microsoft share point for maintaining the updated documentation.
• Facilitated Joint Application Development JAD sessions with all IT groups for communicating managing expectations and to discuss various means for integrations with current system using an adoption through execution strategy and to collaborate resource allocation and project completion.
• Created prototypes for Internet and intranet application, worked with UI team in designing of web pages and micro site for portal application.
• Updated requirement document as per business user feedback and changes in the functionality of the application.
• Involved in conducting manual and automated testing at various phases of the project development.
• Responsible for defect tracking and reporting using Quality Center.
• Tested for Bulk loading of the Customer Information and generated SQL Queries to check for data validity and integrity.
• Prepared test data for positive and negative test scenarios as per application specifications and application requirements and wrote test plans.
• Performed integration testing, build verification testing and system testing.
• Participated in the bug review meetings.
• Organized meetings to discuss outstanding issues with QA team and developers.
• Involved in user acceptance testing.

Environment: Rally, Agile, Microsoft Office, HTML, Microsoft Visio, Share Point, Mega, schema, XML, J2EE , UML, Quality Center

Confidential

Quality Analyst

Responsibilities:

• Identified and Documented functional requirement and features in MS Excel by interacting with the SME's
• Prepared documents for sign off and obtained the same for development to start
• Created the Test plan and reviewed it with SME's and the project manager
• Made minor changes as requested and sent them for sign off and recorded the same in the corresponding project location
• Involved in writing Manual Test Cases for testing the application.
• Involved in functional testing and executed the test cases.
• Performing data integrity testing by executing SQL statements.
• Coordinated the testing process with the various teams supervisors sample set, payroll dept. etc
• Prepared test status reports during test execution process, prepare and deliver final test report.
• Involved in regression testing and UAT testing and guided the business users with the application
• Created weekly status reports on testing to the project manager

Environment: Test director, HTML , JAVA , XML Windows 2000/XP, Oracle 8i, UNIX, SQL