professional summary

• Sr. Business Systems Analyst and Military Veteran with over 15 years of experience with Fortune 500 companies who actively participate in and contribute to all phases of the software development lifecycle from idea though implementation. Extensive experience implementing software upgrades and transitioning to new technology platforms using current AGILE methodologies. Career is supported by operational experience and an Associate's Degree in Computer Science along with a PMP Certification. Expert in JIRA setup, workflow and management.

SKILL

SDLC: Agile, Waterfall, Scrum, TOGAF Integration, Six Sigma including RAD and Lean Methodologies. Modeling: ERD Database, Wireframe, UML, MS Visio, Fishbone, Data Mapping, and Schema modeling

Software: JIRA, BitBucket, GitHub, HipChat, Knowledge Tree, Asana. Google Docs, Rally Visio, PeopleSoft, Microsoft Office, MS Project, Adobe Suite Products, Visual Studio, Visual Source Safe, TFS, Virtual PC, Web Sphere, Crystal Reports, PlainView, IBM Websphere, Toad Data Analysis, ProClarity, Clarity, Lotus Notes, , Outlook, HP Quality Center, IQN Navigator, Good Mobile, Lync IM, ActiveSync, BlackBerry Manager, MS Report Builder, ReqPro, ChangePoint, SCOM, BitLocker, ForeFront, QuickBase, IBM Rational, SSRS and SSIS, Cisco VPN Client and IPSEC Encryption, PGP Full Hard Drive Encryption WISE, WISE Packaging Studio, Application, VMware Virtual Center, SMS 2003, SCCM 2007, Application Compatibility Toolkit ACT . Databases: Oracle, SQL, MS Access, MySQL, Mainframe and AS/400, DTS, ETL, Business Objects, Mongo Systems: Windows 7 both 32 and 64 bit XP,Unix,AS400, BusinessObjects,PeopleSoft, MS Exchange,Windows Servers, Domino, Cloud Based, VMware ESX/ESXi, Active Directory, DNS, DHCP, TCP/IP, LAN/WAN, Cisco Routers, Citrix XenServer, Altris PXE Server

Languages:, Java, VB6, VB.Net, C , C , PHP, Python, RPGIV, VBA, ASPX, ASP, CSS, HTML, XHTML, DHTML, XML, PHP, JavaScript, SQL, VBScript, Web Technologies: Microsoft .Net, SharePoint, Apache, IPlanet, Cold Fusion,CMS platforms, API's, MS Silverlight Adobe Flex, Flash, Dream Weaver, Photoshop .Net Platforms, IBM Websphere, Silverlight, SFTP, FTP.

Work SUMMARY

Sr. Business Systems Analyst

Confidential

• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Conducted analysis of possible product solutions
• Created Catalog and Matrix for TOGAF business processes analysis for Gap Analysis
• Lead daily Scrum meetings for team
• Lead grooming and retrospective sessions
• Lead weekly Technical meetings and UI demos for clients on progress.
• Manage JIRA Story boards for issues and workload using JIRA for Agile SDLC
• Manage all PCR requests from vendors and clients.
• Focal point for making sound decisions related to data collection, data analysis, data security, methodologies and designs.
• Reviews Integration points from PeopleSoft for Employee ID's and Activity
• Designed Data structure flowcharts for consistent data model integrity
• Analyze import and export file structures for gaps
• Reviewed reporting models for customer needs
• Create Technical Specs for programmers to construct database and interface components.
• Create Weekly and Monthly report for management review.
• Supported group of 30 JAVA and Oracle developers on Web Portal interface for Verizon Communications
• Provide guidance and training to less experienced personnel

Sr. Business Systems Analyst

Confidential

• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Performed root cause analysis, develop solution options, and influence the organization to adopt recommended solutions/tradeoffs including a Gap Analysis on data for databases
• Created technical documentation for Level II requirements based on technical designs
• Created technical design and architectural and work flow documentation
• Direct contact with clients for both business and technology decisions.
• Tracked project documentation in HP QC, Asana, KnowledgeTree and Google Docs for control and contractual updates to clients.
• Lead daily Scrum meetings for team
• Supported and Lead the development and tests teams
• Manage JIRA Story boards for issues and workload using JIRA for Agile SDLC
• Lead conversion to Google Docs for repository of all project documentation
• Lead technical meetings and UI demos for clients on progress.
• Performed as a backup QA tester, writing scripts on UI and database components
• Created scripts on GitHub and Jenkins platforms.
• UI/UX advisor for client and workflow and usability.
• Creates weekly performance and project status reports.
• Supported Development of Open Source Java K-12 Educational Testing Web Portal with outside vendor
• Provide guidance and training to less experienced personnel

Sr. Business Systems Analyst

Confidential

• Windows XP to Windows 7 64Bit Migration project
• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Provides applications review and support for migration and modernization of enterprise environments
• Provides technical migration troubleshooting and problem resolution
• Works with Vendors for Windows 7 64 Bit compliance
• Works with employee data through PeopleSoft application data integration for compatibility testing
• Works with purchasing department on all costs associated with upgrades required for migration
• Provides detailed Office 2010 MS Access database and Excel Macro compliance data to end users for testing and details on resources required for migration to SQL database if noncompliant databases are found
• Provide guidance and training to less experienced personnel
• Setups Virtual machines for end user testing of newer compliant software
• Images new PCs and laptops reimages and backs up data on Dell PCs and laptops.
• Works closely with Business Unit Leaders to determine software application ownership and pricing costs per unit.
• Updates and maintains QuickBase and SharePoint sites to ensure proper tracking of all certified applications are packaged and compliant
• Collects, documents and reports issues with application packaging and software compatibility directly to the CID packaging team.
• Uploads and tests applications on VMWare for compliance.
• Creates and maintains additional SharePoint websites for purchase tracking, software review boards and compliance tracking.
• Creates weekly Office 2010 Power Point Presentations for review of Win 7 progress
• Creates detailed Office 2010 Excel Charting for management reporting on project progress.

Sr. Business Analyst

Confidential

• Windows Xp to Windows 7 and Office 2010 conversion for over 5700 users.
• Hold Jazz and SME sessions to storyboard with business stakeholders and subject matter experts to elicit business requirements. Functionality requirements, Technical requirements and identify GAP's within the requirements.
• Created and maintained all level of Office 2010 PowerPoint presentations for upper management and training.
• Provide guidance and training to less experienced personnel
• Collaborates with application development teams to incorporate critical application improvements
• Proactively communicates with external and internal customers to capture and deliver requirements documentation including business requirements, functional specifications, Data Mapping, GPO's and Database requirements
• Provides technical knowledge with Microsoft vendors on Windows 7 Migration for Bitlocker, SCCM and GPO details.
• Works closely with PeopleSoft Data of employees for data access and control of SCCM security data
• Works closely with the Program and Project Managers, QA, and Desktop operations to support the execution of the project plan, serving a liaison for the technical and business resources.
• Writes test case and testing plans in order to ensure testing aligns with business requirements.
• Provides financial data of cost per unit based on industry standards and current,
• Reports weekly with Project Manager on progress of all aspects of project.

Sr. Business Systems Analyst

Confidential

• Lead Business Analyst on enterprise conversion of 30,000 IBM Lotus Notes end users to MS Outlook Exchange
• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Gather data to determine bundling and migration of end users mail boxes distributions lists and databases
• Gather data on Provisioning and Active Directory requirements for migrated users
• Consolidation of PeopleSoft data into Active Directory and Domino for seamless sign on.
• Migration, cleanup and deletion of distribution lists and Domino databases which included:
• Blackberry users
• Lync Instant Messaging integration
• OWA Outlook Web Access integration
• Citrix VPN integration and update
• PeopleSoft data integration into SharePoint White pages.
• Coexistence of both Domino and Exchange environments during migration
• Writes and creates testing scripts for User and System Requirements
• Writes and ensures UAT testing of all systems for migrated users
• Validates build teams testing of Exchange Server build.
• Creates reports Office 2010 Excel Charts for upper Management on progress of Testing and Requirements gathering.
• Works with Designers on communicating with users on requirements out of scope.
• Troubleshoots issues as needed
• Failover Testing Requirements
• Ensures compliance with all Security and SLA's within environment are being met.
• Uses Clarity for Project Documentation repository.
• Coded and Built Issue tracking SharePoint site to track and maintain all support levels of issues during migrations of users.

Sr. Business Analyst

Confidential

• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Evaluate the given problem, situation and crisis investigate for solutions using data analysis practices and prepare analysis reports
• Assist the organization in performing data compiling, mining and analysis required to evaluate the given data
• Gather data required to conduct analysis from several sources, compile it together in prescribed format and enter the data in several data analysis software's
• Worked autonomously within a team of Data Analysts, to analyze, review, update, edit, clean, translate, and ensure accuracy of customer data along with data mapping internal and external data sources.
• Creates SQL and Oracle Queries databases for specific data requests.
• Reviews and consults on entire database schema, ETL, SSIS, SSRS and Cube needs for business units.

Sr. Business Analyst

Confidential

• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Builds Gap analysis documentation on State Tax Commissions Assessment programs.
• Program is web software Tax Calculations for State Taxes in Individual, Corporate, Sales and Withholding divisions.
• Builds Functional Requirements documentation for initial system database definitions and field level data.
• Creates frameworks of web based user interfaces
• Defines all Tax Auditor system processes from Non-Filer, Under-Filer and Amended State Tax Returns including suspended returns.
• Works directly with the TerraData Company for Secured SQL Database data and structures for interface and IRS audit security.
• Works directly with SFTP and Encrypted Federal and State Tax Payer/Corporate information
• Creates HTML/CHTML mockup's in ColdFusion.
• Project manages all aspects of project from Scope to implementation and support.
• Mentors and works with programmers and DBA's in systems design and business requirements definitions
• Currently working with the States of Oklahoma, Iowa, Missouri, Ohio and Maryland for Tax Calculations program for State Auditor Commissions.

Sr. Business Analyst

Confidential

• Works directly on Government HAMP mortgage project for Wells Fargo
• Created Business Requirements and Technical Requirements documentation based on Federal regulation changes
• Designed Fannie Mae IR2 Automatic Configuration Management System ACMS Framework
• Leading design, development and implementation of Investor Report 2 IR2 Automatic Configuration Management System ACMS framework, a comprehensive solution for enterprise build, deployment and release management.
• Created Test Plans and Test Scripts for QA of all applications
• Prioritized and managed all system bugs on current and under development systems.

Sr. Business Analyst

Confidential

• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Primary Business Analyst contact client for Marriott Hotels Inc. for both International and Domestic hotels.
• Manages conversion of Business Objects and SQL 2000 packages to SQL 2008
• Ensures all invites, reminders and data collections processes from Marriott Hotels survey data is collected.
• Created Visio flowchart mockups of current system designs and applied changes from Business Requirements
• Created initial vision and scope of projects for Data Collection using Survey data gathered via web interfaces.
• Created Test Plans and Test Scripts for QA of all applications
• Created Business Requirements and Technical Requirements documentation including Use Cases using RUP
• Created Release Plans to teams to include Implementation Rollout, Back out plan and communication level details for implementation of software releases to clients and internal customers.
• Reviews all system Bugs and assigns to proper programmers
• Monitors project progress to ensure project goals and objectives are met within the prescribed timeframe and budget parameters.
• Maintains SharePoint Project Management tool
• Schedules and facilitate project team meetings.
• Coordinate requests for changes from original project scope.
• Considers feasibility of project through analysis of timeframe requirements, resources needed, procedures to accomplish the project, estimated expense and justification of technology recommendations
• Team coach dealing with personality issues, business direction, problem solving issues, etc
• Coach Project Program Developers
• Coach Program Managers within RSG , BULs Business Unit Leaders within Sales

Sr. Business Analyst

Confidential

• Led development projects for Microsoft .Net projects from initial sales proposals and business requirements thru implementation.
• Documentation//technical writing for detailed Gap Analysis and Business Requirements including projects plans, scopes, schedules, testing plans and resource forecasting for budget reports.
• Created Test Plans and Test Scripts for QA of all applications
• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Created Release Plans to teams to include Implementation Rollout, Back out plan and communication level details for implementation of software releases to clients and internal customers.
• Analysis of Microsoft .Net, PHP, Python, Flex, Flash, Silverlight 2.0 and Action Script, SQL 2000 and SQL 2008 projects.
• Work directly with clients in providing direct software solutions to understand and meet business needs through Gap Analysis documentation of current processes.
• Provided day to day guidance for both creative and technical developers
• Led programmers, developing skill sets and assigning projects.
• Led large and small scale web development projects from startup to partially started projects.
• Clients included Webzack.com, BoothBoss.com, TicketFly.com, BrooklynBowl.com and IZento.com, Matrix AdvoCare and Tenns Accessories Inc. SDLC's used in processes such as Agile, Scrum, Six Sigma and Lean processes

Web Team Manager

Confidential

• Web Team Manager for the Realty Services Group supplying individual products and full ecommerce stores.
• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Managed 15 .Net web developers in a C environment that configure and create products for print on demand.
• Analyzed configuration requirements and existing business processes to provide best solution.
• Managed daily data manipulation and entry into web application with developers for templates of marketing print products.
• Led team that performs testing, analyzing, and documenting moderately .Net C software applications.
• Created Test Plans and Test Scripts for QA of all applications
• Redesign of St. Cloud Call center process systems to new C web technology
• Created Release Plans to teams to include Implementation Rollout, Back out plan and communication level details for implementation of software releases to clients and internal customers.
• Provided ecommerce solutions for web to print projects for Coldwell Banker, Century 21 and Re/Max Real-estate companies on time and on budget increasing sales by 1.1 Million dollars and reducing time to print from 7 days to 3 days.
• Agile integration processes and SDLC methodologies used in project lifecycles.

Systems Analyst

Confidential

• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Project managed marketing initiatives for 200 .Net ASP environment domestic and international websites
• Designed constructed solutions by analyzing business processes and writing requirements for domestic and international ecommerce .Net ASP B2B and B2C websites which tied into AS/400 financial applications for Wells Fargo credit card applications.
• Implemented business process solutions by creating, delivering and training users on new business processes and systems.
• Used SDLC's such as Agile, Scrum and Integration processes
• Reviewed new operational and software enhancements to reduce operational costs.
• Worked with international developers on Multilanguage's websites.
• Created CMS solutions using Microsoft CMS systems
• Created Call Center Live Chat system for presales of Data Recovery software using .Net ASP that increased sales by 100,000 in 4 months of trial and reducing call center calls
• Created .ASP project tracking tool for developers to track hours and budget spent on projects

Independent Contractor - Sr. Business Analyst - PK Consulting, Omaha, NE 12/03 to 10/05

• Led several development projects for multiple Microsoft .Net clients from initial sales proposals and business requirements thru implementation.
• Technical Writer for Gap Analysis and Business Requirements including projects plans, scopes, schedules, testing plans and resource forecasting for budget reports.
• Created Test Plans and Test Scripts for QA of all applications
• Created Business Requirements and Technical Requirements documentation including Use Cases using RUP
• Created Release Plans to teams to include Implementation Rollout, Back out plan and communication level details for implementation of software releases to clients and internal customers.
• Analysis of Microsoft .Net, PHP, Python, Flex, Flash, Silverlight 2.0 and Action Script, and SQL 2000 projects.
• Work directly with clients in providing direct software solutions to understand and meet business needs through Gap Analysis processes.
• Provided day to day guidance for both creative and technical developers
• Led programmers, developing skill sets and assigning projects.
• Led large and small scale web development projects from startup to partially started projects.
• Clients included DataFlo Incorporated, Precision Industries, Heartland Automotive and Omaha Police Federal Credit Union.

Sr. Business Analyst

Confidential

• Led business and technical requirements for conversion of GUI VB6 to .Net ASP web site for warehouse and production systems.
• Agile, Six Sigma processes used and waterfall methodologies.
• Designed/coded/tested Access 2003 database project tracking tools into Oracle and Microsoft databases.
• Created and reviewed business requirements, functional specifications, project schedules and other documentation including workflows, use cases and storyboards
• Documented UML model process flow for conversion of application from Visual Basic 6 to .Net platform.
• Wrote and led the execution of test scripts on newly developed .Net ASP code.
• Created training documentation and post installation documentation support for end users.
• Reviewed new operational and software enhancements to reduce operational costs.