JOB OBJECTIVE

To obtain a position as IT Contract Employee, IT Staff Augmentation, Business Analyst, Business Systems Analyst, Consultant, Technical Writer or Test/QA Analyst in a professional environment where my leadership, planning, organizational and interpersonal skills will provide maximum benefit to both my employer and myself.

SPECIAL SKILLS SUMMARY:

• Software Development: Business Analyst, System Analyst, SME, experience for Full Life Cycle Software Development SDLC , Enterprise Architecture EA , Reverse Engineering, Business Requirement and Analysis BARR , Technical Writing, Policies, Procedures, User Guides, Business System Design BSD , Functional System Design, Testing System Design, Project Plan, Project Change Request, Use Cases, UML, SOA, Micro and Macro Design Documents, Test Plan, Test Cases, Test Scripts, UAT, Regression Testing, Automation Testing.
• Over 14 years of Professional experience with Fortune 500 companies in the following industries: Healthcare, Government, IT, Public Sector, Medicare, Medi-Cal, Insurance, Hospitals, Education, Banking, Retail, Distribution and Manufacturing.
• BSA and QA Testing knowledge for Java, C , HTML, Java Script, .Net, Mainframe, WebSphere, WebSphere Commerce Suite, SQL, WebSphere, Rational Software, RQM, ALM,RequestPro, HP Quality Center, ClearQuest, Test Director, WinRunner, LoadRunner, Quick TestPro, Test Director, JIRA, Db2, Oracle, Erwin, UML, IBM WBI Modeler tool, Visio Tools, Crystal Reports, Cognos, Business Objects, MSSql, Mainframes, TSO, CICS, Windows, MQSeries, Interwoven, SharePoint, Jama Software, HP ALM, FileNet, Prodagio, EMC, Cloud services, SAAS, legacy applications and software building tools.
• Productivity Applications: Proficient in MS Word, Excel, Access, Visio, PowerPoint, MS Project, Lotus Notes, Internet and Email tools.
• Technical writing and documentation specialist with Methodologies: Agile, Scrum, SDLC, CMMI, IBM WSSD, Method 1, ALM, AIIM, Rational Unified Process RUP PMBOK, SOA, EA, HIPAA, Sarbanes Oxley, State Administrative Manual SAM .

EMPLOYMENT BACKGROUND:

Business Analyst Consultant

Confidential

• Lead business system analysis and requirement gathering for Public records management, principles, policies, procedures and standards at State of California CDCR project with stakeholders JAD sessions for enterprise data management system EDMS for an AIIM based tools such as SharePoint, Prodagio, ECM, FileNet, records management, imaging, scanning, filing, indexing, searching functionality etc.
• SME for Enterprise Data Solution EDS team to create Business problem statements, document requirements, report specifications, requirement matrix, CCHCS policies, process, procedures, workflows, standards and other software life cycle artifacts.
• Worked with stakeholders, developers, DBA's and test teams to implement technologies such as SharePoint and Jama Software.
• Evaluated new technologies for Enterprise Data Managements System EDMS for creation of RFP and evaluated contractor's offerings, products and recommendations.
• Helped department with new on boarding of EDS team members an d junior resources with testing of Jama Software Implementation and Integration concepts to HPQC.

Confidential

Systems Business Analyst Consultant

• Lead for Business and System Analysis of Medicare Appeals Case Tracking System and MD Portal for business requirements gathering, analysis and documentation.
• Reverse engineered, Analyzed, developed and led business requirements gathering from analysis of User Stories, Use Cases, Site Designs, and Tractability Matrix, User Security Matrix and system improvement tickets and JIRA logged defects.
• Responsible for documenting and obt aining approval of requirements, communicating, translating business requirements to system requirements and clarifying the requirements from defects and system improvements.

Confidential

Healthcare Business System Analyst

• SME and Business System Analyst on system transformation team to gather, analyze, document and execute transformation of CA-MMIS, a largest State Medical and Medicare system for California state government from HP to ACS/Xerox Government Health Services.
• Delivered work products with high quality, on-time and with-in budget for across multiple teams, departments, vendors, and DHCS, related to ACMS Automated Collection Management System and Financial Mainframe System.
• Designed and developed system transformation requirements, designed test cases, test scripts, test scenarios, test steps and defect reports using RQM, Clear Quest, SharePoint, Doors, Visio and other test applications.
• Successfully completed Functional System Requirements, Transformation and Takeover Requirements, Data validation requirements and UAT related to Outsourcing takeover project involving multiple vendors Xerox, ACS Inc., IBM, CGI and State of California.

Confidential

Insurance and Medicare Business System Analyst

• Senior Business Systems Analyst BSA for over 10 major E-business and custom development projects relating to EHR, Medicare, Broker, Member, Provider and Consumer Portals on Healthnet.com and to mobile platforms.
• Business System Analysis, Requirement Management, Design, QA, UAT and implementation for Electronic Health Records EHR projects for front, middle and back end systems. Analyzed, designed and UAT for EHR and HIX related data sets, data mapping, data use cases and system test case related to patients, claims, provider processing, treatment, operations and payments.
• Executed and delivered Software Requirements, Analysis, Design and UAT Deliverables with high quality, on-time and with-in budget for many major Department projects across multiple teams, departments, vendors, and Health Net Systems.
• Designed and developed Executive Monthly Reporting on Medicare and Broker Portals.
• Notable Projects: EHR Claims, EHR billing and payment, EHR data integration, Enrollment and Quoting updates for HMO, PPO, PDP and Medicare products, WebMD, Wellness Center, Medicare Online Enrollment Updates, Web Leads to Salesforce.com, Amber Product Launch California Member and Provider Portals, SBG Broker and Medicare Commissions, SBG Order By Mail, PDP Instill and Expansion, AZ IFP Online Application, Monthly Executive Reports for Broker and Medicare Portal and several other projects.

Confidential

Consultant - Business System Analyst

• Business Analyst for a large Electronic Health Records EHR System and Design project related to State of California HER and HIX standards - DHCS.
• Performed system analysis and project management activities on project related to transformation of a large Petroleum and Chemical company involving SAP and accounting/financial related initiatives. Conducted research and developed work products relating to Business Process Modeling and Catalyst Methodology work products.
• Developed Business Reports and Data Analysis for Business Decision Support.
• Clients: State of California, Motorola and BP/Amoco/Arco Petroleum.

Confidential

• Business Systems Analyst

Performed, coordinated and managed project activities as Business Analyst, IT Analyst, Software Developer and Test Manager with over 15 projects related to Fortune 500 companies spanning multiple industries.

• Industries experience included Healthcare, Hospitals, Insurance, Information Technology Services, Government, Distribution and Retail, Banking, Education and Industrial Manufacturing with Full Life Cycle Software development on websites, portals, custom applications and Enterprise Integration initiatives.
• Contributed to successful launch of over 12 major internet/intranet/custom software projects spanned across B2C, B2B, Portals, Web Applications, Middleware, ERP and Information Processing products and solutions
• Demonstrated leadership, dedication, expertise and quality deliverable of assets on assigned projects and produced quality project deliverables on time and with efficiency and knowledgeable on many Industry specific Methodologies and Product Development Assets
• Consistently achieved my personal utilization goals, Business Team objectives and overall engagement targets
• Clients: Medtronic, WebMD, Northwestern Hospital, WellPoint, Allstate, The Hartford, Life Equity, City of Chicago, Sears, Wards, ADP, CNL, BMW, Guidant, Honda and IBM