We provide IT Staff Augmentation Services!

Senior It Business Analyst Resume Profile

3.00/5 (Submit Your Rating)

Stoneham, MA

Experience

Dynamics Research Corporation

Senior IT Business Analyst

Provide production support for PeopleSoft Financials Accounts Payable, Purchasing, ePro, Travel Expenses, Subcontractor Timecard Collection, Workflow, PS/Query, and PS/nVision reporting for in-house employees and external subcontractors. Perform analysis of reported issues, identify root cause, codeminor corrections or involve developer, test, and implement.Work with end users to define requirements for process improvements, design resolutions, create functional specs for systemic enhancements, and work closely with development team to apply, test, and roll out changes. Manage end user expectations, coordinate user acceptance testing and corporate communicationsfrom design phase through implementation. Also create and maintain Drupal site content for New Employee Information website.

Confidential

Directly responsible for providing production support, upgrades, and customizations for multiple external PeopleSoft Financial customers while managing a six-person team of Client Managers and Analysts providing like support for both Financials and HRMS customers. Specific experience in supporting General Ledger, Accounts Payable, Expenses, Projects, Grants, Asset Management, Billing, Accounts Receivable, and Contracts with some exposure to Treasury, ESA and HRMS modules.

Confidential

PeopleSoft Financials Application Consultant

For a variety of clients across multiple industries, successfully participated in and/or managed implementation projects from planning stages through fit/gap analysis, design, development, report writing, testing, training, and production support detail experience with General Ledger, Accounts Payable and Purchasing modules high-level experience with Projects, Accounts Receivable and Asset Management modules. Additional responsibilities included setting and meeting aggressive deadlines, team leadership, and managing client expectations.

Confidential

Accounting Manager

Responsible for effectively managing an eleven-person team handling various accounting duties including general ledger processing and reporting, daily cash reconciliation, claim recoveries, financial report distribution, and data entry.

Statutory Accounting Manager

  • Performed all corporate tax research, compliance, and reporting while
  • managing a six-person team responsible for all statutory reporting requirements, various analyses, and reconciliation of the company budget.

General Accountant

Responsible for all statutory financial reporting, journal entry preparation and general ledger maintenance, various analyses and reconciliations and the supervision of a two-person team that accepted, processed, and reconciled paid claim drafts.

Confidential

  • While performing duties for the Allmerica Financial Companies, successfully met all Statutory, GAAP, and tax reporting requirements, participated in and/or led various automation projects, and improved efficiency of multiple tasks by implementing reconciliation procedures and automating functions. Other accomplishments and experience include:
  • While leading or participating in multiple implementations of PeopleSoft Financial modules, developed strong customer relationships, successfully set and met aggressive project deliverables, provided creative solutions, wrote 200 PS/nVision reports, directed and mentored other team members, prepared training materials, and provided training for various levels of system users. Assignments were regularly expanded and extended beyond original scope.
  • Financialsexternal customers while also managing a team that provided like support for other customers. Support duties entailed developing and maintaining strong customer relationships, properly prioritizing and successfully resolving processing issues across a broad spectrum of modules and releases while meeting SLA requirements, designing and developing minor customizations, coordinating with developers, DBAs, and/or other technical support staff as needed, performing fit/gap analyses, creating and delivering training, and mentoring team members. Led multiple tools and application upgrades as well as participated in thedesign phase of new implementation projects as the resident GL and PS/nVision expert.
  • Provided excellent customer service resolving processing issues for PeopleSoft
  • Accomplishments Providedexcellent day-to-day PeopleSoft Financials support for all internal employees and external subcontractors. Took initiative to successfully resolve multiple long-term outstanding processing issues and provided creative solutions for new business endeavors and enhancement requests. Significant accomplishments include resolutions to correct 1099 processing/reporting, CONUS/OCONUS file loadprocessing, AP matching failures, and Expense chartfieldderivation errors and enhancements for Subcontractor auto-voucher process, BOA implementation and comprehensive payment processing, PO level funding of POs, custom Workflow structure and a multi-phased redesign of Travel Expense processing to a paperless process reaping huge benefits for the end user community and AP audit functions.
  • Implemented accounting procedures and books of record for multiple new lines of business
  • Beyond the scope of regular duties, successfully developed and implemented a spreadsheet budget system meeting a very aggressive deadline
  • Mentored and trained staff as team grew from two- to eleven-person team
  • Assisted other areas such as Payroll, Accounts Payable, Accounts Receivable, and Asset Management with analyses, reconciliations, and process improvements
  • I am a highly analytical andvery detail oriented self-motivator who is alsoskilled at seeing the big picture. I am passionate about providing excellent customer service and partnering with my customers by listening and understanding their needs thenproviding assistance through resolving issues, improving processes, designing and implementingsystem enhancements, sharing knowledge, training, and mentoring.

We'd love your feedback!