SUMMARY

• Over 8 years of experience in the field of Business Analysis and Project Management.
• Hands on experience with Business requirement documentation, software requirement documentation, functional requirement document, announcements, and project charter.
• Deep understanding of Software Development Life Cycle (SDLC) and its modeling techniques such as Spiral, Waterfall, Iterative Models (RUP - Rational Unified Process) and Agile Programming Methodology (SCRUM).
• Experienced in interacting with business users and other clients to identify business needs and requirements.
• Skilled in creating Use Cases, Business Context diagrams, Work Flow Diagrams, Activity diagram, class diagram, implementation checklists, RAM (Responsibility Assignment Matrix).
• Created Work Breakdown Structure (WBS), time sheets, risk analysis and project plan.
• Conducted and Participated in JAD sessions.
• Proficient in performing GAP Analysis between AS IS and TO BE workflow models.
• Coordinated the testing effort including system testing and UAT with the business users.
• Extensively contributed in activities such as Project Proposals, Definition, Quality management, marketing plans, developed risk mitigation plans, Delivery management and Launch effort for go-live tasks.
• Extensive experience with Data Modeling, Data Conversion, Data Mapping and Data Migration of the source database with the target database
• Assisted various members of the project team including development, technical and business team members to resolve issues, retesting the defects, validating results and communicating status and issues.
• Extensive experience with Logical and Physical Design, Application Development of the database.
• Experience with Project Scope, Project Charter and Work Breakdown Structure (WBS).
• Lead on-site and offshore quality assurance (QA) processes and enforced strict testing schedules to ensure timely delivery of quality products
• Expert at enterprise business process modeling tools like MS Visio, MS Project, Rational Rose, Rational ClearQuest, Requisite Pro and DOORS.
• Good mentoring, analytical and presentation skills with strong communication skills.
• Organize weekly project status meetings, Walkthroughs and Inspections.
• Team player with strong communicational, organizational and problem solving skills.

TECHNICAL SKILLS

Microsoft Office Suite: (Word, Excel, Outlook, Publisher, PowerPoint, OneNote)

Flurry mobile analytics: Bango mobile analyticsMicrosoft Windows (1997/2000/XP/NT/Vista)

Microsoft SharePoint: Rational Rose, Requisite Pro, ClearCase, ClearQuest, Bugzilla, Rally Dev.Microsoft Access, SQL Server, Oracle 10g/9i - very little SQLHTML, HTTP, XML (XMLSpy, SOAP/ XML Schema / WSDL/ XSLT), J2EE - I am aware of these schemas but cannot write any code, Wiki, Blogs, RSS, GUI,Iterative Development and Process Design Reengineering, Agile, RUP, UML, SDLC (Waterfall, Spiral, Rapid, Prototyping), PMBOK.,iOS, Android, Windows, Blackberry focused UAT.

Use Cases: Data modeling, Research, Analytics, Financial Modeling, UAT, Presentations, Documentation, Facilitation Skills,Distributed Computing Environment, SGE, Cloud, MPI

PROFESSIONAL EXPERIENCE:

Confidential, Fremont, CA

Business Analyst

Responsibilities:

• Created and implemented project plans and roadmaps to prioritize activities during development, QA, release, production and other critical stages.
• Lead project teams including programmers, web designer, database managers, and quality assurance managers to translate business need into successful products.
• Performed technical project consultation, initiation, collection and documented functional requirements, solution alternatives, functional design mock-ups, testing and implementation support.
• Facilitated JAD sessions, brain storming sessions with the business groups located in east coast and Offshore.
• Captured As-Is process, designed To-Be process and performed gap analysis
• Lead on-site and offshore quality assurance (QA) processes and enforced strict testing schedules to ensure timely delivery of quality products
• Synthesized requirements from client interviews and regular on-site examinations into new system specifications for customized solutions to transform current operational processes
• Developed and updated functional use cases and conducted business process modeling to explain business requirements to development and QA teams
• Created business requirements documents, functional and software requirements specification documents.
• Reviewed and document enhancement, change requests and maintained requirements/ test traceability matrices
• Created training material which included content for context sensitive help, work books and e-learning sessions
• Conducted quality checks on the product before being released for sale.
• Managed and lead the entire product cycle from beginning to implementation and training
• Created and implemented digital and traditional media marketing plans to promote Velos products

Confidential, San Francisco, CA

E-Business Systems Consultant/Business Analyst

Responsibilities:

• Facilitated JAD sessions; gathered business requirements, interacted with the stakeholders, developers, project manager and SMEs to document the fraud alerting business processes, technical details, and platform functionality for operational, security and audit purposes.
• Produced 5 key deliverables within 4 months period. Key concepts within the documents include business requirements, business rules, technical specifications, and system functionalities.
• Communicated and educated FP&A members of the fraud alerting system, and alert prioritization process.
• Performed analysis for the Fraud Alerting Business Continuity Project. Developed the Product Definition Document (PDD), a key artifact in the RUP methodology.
• Created a Product Overview, User Access Management, and Operational Guidelines for the Fraud Alerting System, which is used as a reference by the business, call centers, security, technical and audit teams.
• Led initiatives and was involved from project definition through to full project delivery and implementation.
• Outlined business needs in the context of short and long term objectives
• Analyzed data, processes, organization and supported Investor applications
• Identified weaknesses, gaps and opportunities for improvement and reported the findings in a simple, compelling way
• Worked closely with clients to identify business needs and the costs and benefits of implementing a solution.
• Worked across the business to implement new processes, applications and organizational changes
• Measured results with business, client and employee impact

Confidential, Hartford CT

Sr. Business Analyst

Responsibilities:

• Senior Business Analyst, lead a team of Business Analysts, System Analysts and User Interface Designers. Acted as a liaison between business units. Worked on various projects that dealt with enrollment, benefits data for various plans like pharmacy, health, Vision, Mental health for pre-sales for market analytics and reporting.
• Assisted in mapping of data from legacy systems and also involved in theprocess to gather migration legacy system requirements and document them into new system.
• Conducted JAD sessions involving the user community to identify, analyze and formalize requirements and establish working relationships with business and solution delivery teams to meet the individual needs of the business functions.
• Involved in the complete SDLC and handled key responsibilities in Project Management. Worked extensively within the framework of Rational Unified Process RUP.
• Involved in gathering and documented user requirements of various clients through various methods of interactions like JAD sessions, Open and closed end discussions with various clients.
• Analyzed and designed business reprocesses flow diagrams, which impacted various regulations, like HIPAA.
• Involved in analysis of comprehensive health claims and membership data received from various vendors like BCBS, UHG, Atena based on NASCO system and others systems.
• Worked on Claims and other systems like Episode Risk Group to identify high-risk groups and create health initiatives for various clients based on their needs.
• Acted as a liaison between business units and IT development teams on complex issues & Performed business and system analysis towards the resolution of reported application issues documenting all resolutions.
• Performed data quality checks and analyzed data for inconsistencies. Used data mining applications to generate models and refined rules based on the data analysis.
• Created project plan and business case documentation by identifying key business requirements, describing primary responsibilities, timelines, deliverables and key milestones.
• Clearly defined the project objective and developed plan to accomplish the objective.
• Identifying and secured necessary resources, determined tasks that must be completed, assigned the tasks, delegated authority, and motivated team members to work together on the project.
• Kept track of the progress and compared it with planned progress.

Confidential, Baskinridge NJ

Business Analyst/ Project Coordinator

Responsibilities:

• Gathered Business Requirements by interacting with the users, designers, developers, project manager and SME to get a better understanding of the Business Processes.
• Responsible for defining the scope of the project, gathering business requirements, doing GAP analysis and documents them textually or within models.
• Created and maintained detailed manual test scripts based on UI and design specifications to ensure all new as well as existing functionalities are thoroughly verified.
• Extensively involved in HIPAA transactions for Claims processing and Eligibility verification.
• Analyzed business requirements and segregated them into high level and low level Use Cases, activity diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Worked in gathering requirements for integration of EPIC software suite centered on a hierarchical Cache database.
• Trained the software application development team about the EPIC integrated suite.
• Created Use Case specifications, business flow diagrams, Activity/State diagram and Sequence diagram using Rational Rose, so the developers and other stake holders can understand the business process according to their perspective with possible alternate scenarios
• Created scripts in command-line interactive program to access the data from database using EPIC in-situ data residing workstation in UNIX environment.
• Produced deliverables based on needs of multiple downstream consumers with varying levels of required detail.
• Performed GUI testing on various screens and verified the functionality of the objects on various windows.
• Facilitated collection of functional requirements from system users and prepared business requirement documents using Rational Requisite Pro. Done the requirement management using ReqPro.
• Interacted regularly with Software Architects, Development Leads, Database Designer, and QA personnel to meet the deadlines of project milestones.
• Managed and track defects, prioritized defects with each build and communicated to the affected teams.
• Maintained a requirements traceability matrix in order to keep the clients and all the teams up-to-date with the current progress of the project.
• Extensively worked with QA team to test the application quality and performed UAT test, done root cause analysis for the issues came in UAT environment & reported them to Development team/QA team.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders.
• Helped the testing team to port the non-critical data from the production database to the test environment and contributing in overall testing effort by identifying the key testing areas.

Confidential - Hopewell, NJ

Business Analyst/Data Analyst

Responsibilities:

• Consulted with various subject matter experts, Statisticians and Pharmacovigilance experts to define EmBARC for various drugs in different stages of trials. Assisted in mapping of data from legacy systems and also involved in theprocess to gather migration legacy system requirements and document them into new system.
• Involved in A&R Repository (analysis & reporting), Data Domain, The Statistical Analysis Plan (SAP) (analysis & statistical methodology for a given study) with help of SME, Statisticians & development team, Data Presentation Plan, Data Provisioning, Data Review Plan. Gathered user and business requirements through open-ended discussions, brainstorming sessions, role-playing and prototyping.
• Collected Data from Annotated CRFS (Oracle Clinical eDM) to be mapped into Analysis & reporting Repository, which contained oracle views & level 1 SAS Datasets.
• Analyzed different interactions with statistician mapped data into different domains to CDISC format.
• Collected and documented business requirement documents, as well as test plans, test cases. Responsible for identifying and documenting business rules using Documentum.
• Performed data quality checks and analyzed data for inconsistencies. Used data mining applications to generate models and refined rules based on the data analysis. Performed business and system analysis towards the resolution of reported application issues documenting all resolutions.
• During the design phase, worked with the development team to ensure testability, reliability, usability, maintainability and performance of the application using Informatica’s IDE/IDQ data quality.
• Performed business and system analysis towards the resolution of reported application issues documenting all resolutions.
• Contributed to organizational change management by facilitating robust User Acceptance Testing, and the effective and timely execution of the test plans. Supporting the training phase of project.