SUMMARY

• Over 7+ years of experience working as a Business Analyst for software development within financial, banking and healthcare industries.
• Business Analyst experienced in all phases of Software Development Life Cycle (SDLC), including Requirement gathering and Documentation, Use Casing, Functional specification, Business Case analysis, Quality Assurance and Testing.
• Extensive knowledge of Object Oriented Analysis and Design using Unified Modelling Language (UML), Rational Unified Process (RUP), Agile, Waterfall, Rational Rose, Requisite Pro, Rational Clear Case and MS Visio.
• Knowledge in the ETL (Extract, Transform and Load) with Informatica into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Strong understanding of OLAP Cubes.
• Experience with SQL queries for Data analysis and modification.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, Promodel, MS Excel, MS Access, MS Visio, technical assessment tools, Micro Strategy Data warehouse, Data Modelling and Design.
• Experienced in interacting with business users and executives to identify information needs, gather Requirements, and authoring Business Requirement Documents (BRD), Use Case Diagrams, Activity Diagrams, Sequence Diagrams using UML modelling.
• Skilled in translating business objectives into prioritized functional requirements and recommending feasible solutions to business problems.
• Experienced in training and mentoring team members with product knowledge and business processes.
• Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues.
• Extensive experience in business analysis, gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Excellent written, communication and interpersonal skills.

TECHNICAL SKILLS

Methodologies: Agile, RUP and Waterfall

Modelling & Analysis Tools: Rational Rose, MS Visio, Rational Requisite Pro, Caliber RM

Languages: C, C++, SQL, PL/SQL, C#, HTML and XML

Database: MS SQL Server, Oracle, Visual Studio, MS Access, ETL tools

Operating Systems: Windows Vista, Windows 95/2000/XP/7, and MS - DOS

Microsoft tools: MS Office Suite (Word, Excel, Power Point, Outlook), MS SharePoint, and MS-Project

PROFESSIONAL EXPERIENCE

Confidential, NJ

Business System Analyst

Responsibilities:

• Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Communicated Project Requirements, Business Issues, Solution and made recommendation.
• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documenting them textually or within models
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business
• Supported the assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Identified KPI aligning with business rules.
• Strong understanding of financial valuation concepts and various capital market instruments and processes including Equities, Fixed Income & Derivatives.
• Create Use Case using UML tools and Process Analysis tool such as Fishbone Diagram, and business process flow chart using MS Visio.
• Created use case scenarios and documented work flow and business process.
• Prepared the UML Use Cases using Rational Rose
• Used MS Visio for flow-charting, process model and architectural design of the application.
• Documented business workflows textually as well as in UML diagrams according to RUP for the stakeholder review.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

Environment: Agile, JIRA, Rational Requisite Pro, Rational Rose, Visio, SQL 2008, UML Diagrams, HPQC, MS Office.

Confidential, NJ

Business System Analyst

Responsibilities:

• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using Microsoft Word.
• Performed testing for Medicare, Medicaid and X-Over claims for Medicaid Management Information System (MMIS)
• Managed Electronic Document Management System (EDMS) for automating and Regulatory document repositories for submissions to the FDA.
• Experience with TriZettos Facets Application Groups: Claims Processing, Guided Benefit Configuration, Medical Plan, Provider, Subscriber/Member, Utilization Management
• Facets Claims Identify, analyze and resolve problems related to current system configuration.
• Strong domain knowledge with: Microsoft Word, Project, Excel, PowerPoint, Visio.
• Designed and developed project document templates based on SDLC methodology
• Conducted Business Requirements meets to identify and document business requirements. Perform analysis on project scope parameters (gap analysis, cost /benefit etc.)
• Interacted with the Development team to help write technical specifications to describe Functional Requirement Documents (FRD), Business Requirement Documents (BRD), design specifications and module specifications.
• Prepared data flow diagrams using MS Visio for better clarity, ensure documented process and flows using Visio
• Analyzed application requirements with UML process modelling (Rational Rose) and documented Dialogue application. Used Agile/Scrum Development methodology throughout Project Life Cycle
• Developed UML Use Case model for the application using MS Visio and assigned to prepare the detailed Work flow diagram based on the proposed enhancement for the system.
• Organized meetings to discuss outstanding issues with QA and developers highly involved in user acceptance testing.

Environment: MS Office Suite, Agile/Scrum, JIRA, SQL, Windows XP, Quality Centre, Win Runner, Business Objects, MS Visio, Rational Clear Quest, Rational Clear Case

Confidential

Business Analyst

Responsibilities:

• Identifying business problems and recommending viable solutions for compliance with ICD-10 systems requirements.
• Involvement into investigating, facilitating, analyzing and documenting high level Business requirements.
• Identifying, defining, recording and communicating user and functional requirements for necessary software data storage and retention, or workflow and business process changes.
• Creating functional and system requirement specifications, i.e. Use cases
• Modelling, managing, and communicating requirements throughout the system development life cycle
• Identifying and designing detailed function specifications for business operation enhancements according to
• System Development Life Cycle (SDLC) guidelines
• Working with Rating and Pricing system worked on Property and Casualty
• Ensuring expected outcomes meet the ICD-10 business requirements prior to implementing the solution.
• Leading and/or participating in project team(s), ensuring the project meets all goals and objectives.
• Translating business requirements into technical specifications and providing requirement walkthroughs.
• Communicating with clients and understanding their requirements.
• Creating UAT cases.

Environment: RUP, Rational Requisite Pro, Rational Rose, Visio, SQL 2008, UML Diagrams, Test Director

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Interacted with team leads to gather requirements about functionalities need to be added/updated/enhanced.
• Worked extensively in order to understand loan application and web based UI.
• Prepared Functional Requirement Specifications based on questionnaire and JAD Sessions.
• Created Process Diagrams and Data Flow Diagrams using MS Visio 2002.
• Involved in major part of Software System Development Life Cycle (SDLC) - Requirement Analysis, Implementation Testing and Support.
• Strong understanding of financial valuation concepts and various capital market instruments and processes including Equities, Fixed Income & Derivatives.
• Maintained a file to track open requirements.
• Participated in Risk Mitigation Process to identify critical areas of risk and accordingly modified the process to reduce the same.
• Helped testing team to understand the business process and prepare test scenarios.
• Conducted walkthroughs with development team and stakeholders.

Environment: Windows XP, MS Visio 2002, MS Office 2003, RUP, Excel, Share point, Caliber RM.

Confidential, NY

Business/System Analyst

Responsibilities:

• Worked with Requirement Gathering Team and produced Initial Requirement Data to produce User Interface and Business Process Requirements.
• Designed the business requirement collection approach based on the project scope and System Lifecycle (SDLC) Methodology, documented the same in Business Requirement Document (BRD)
• Employed Waterfall Methodology to conduct the system development
• Reporting in E-commerce and order management domain
• Working with Rating and Pricing system
• Planned and defined the system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies.
• Created Use Case Diagrams Activity Diagrams, Flow Diagrams in MS Visio
• Assisted Quality Assurance Team in documenting and analyzing their current process and then make recommendations for improvements in their functional areas.
• Carried out UAT by developing test plans, test scenarios, test cases, test data to be used in testing based on business and user requirements, technical specifications and/or product knowledge
• Researched premium balances, reviewed against the paid estimated premium and completed or supervised the completion of offsets
• Managed all aspects of reinsurance systems implementations including discussing changes with developers and coordinating with reinsurance group
• Managed updates to the master claims list that included all losses of half a million dollars or more and directed that notice be sent to the broker or to the reinsurance carrier as needed
• Responsible for reinsurance recoveries, including providing updates to facilitate loss payment and negotiation of disputed balances
• Facilitated and managed meeting sessions with committee of SME’s from various Business areas
• Developed project document templates based on SDLC methodology..
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Conducted training sessions to familiarize users with system.
• Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT).
• Created exceptions report which were then submitted to project lead and stakeholders on a regular basis.
• Updated and modified progress and resources allocation in MS project for the team.
• Facilitated user acceptance testing and test strategies with Information Technology Group.
• Performed manual front-end testing to check all functionalities of different modules.
• Suggested measures and recommendations to improve the current application performance.

Environment: RUP, MS office, MS Visio, Share point server, HP Quality Centre, Rational Requisite Pro.