SUMMARY

• Experienced working as a Business Analyst for software development for 8 yrs within financial, banking and healthcare industries.
• Business Analyst experienced in all phases of Software Development Life Cycle (SDLC), including Requirement gathering and Documentation, Use Casing, Functional specification, Business Case analysis, Quality Assurance and Testing.
• Extensive knowledge of Object Oriented Analysis and Design using Unified Modeling Language (UML), Rational Unified Process (RUP), Agile, Waterfall, Rational Rose, Requisite Pro, Rational Clear Case and MS Visio.
• Knowledge in teh ETL (Extract, Transform and Load) with Informatica into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Strong understanding of OLAP Cubes.
• Experience with SQL queries for Data analysis and modification.
• Experience working with different types of Testing (Beta,Unit,Regression)
• Experience in creating Test plan documentation.
• An in - depth understanding of EDI and Supply Chain strategies
• Experience in creating Flow diagrams
• Extremely well organized and resourcefuleCommerceSupply ChainAnalyst
• Conducted UAT testing with teh end users and development team
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, Promodel, MS Excel, MS Access, MS Visio, technical assessment tools, Micro Strategy Data warehouse, Data Modeling and Design.
• Experienced in interacting with business users and executives to identify information needs, gather Requirements, and authoring Business Requirement Documents (BRD), Use Case Diagrams, Activity Diagrams, Sequence Diagrams using UML modeling.
• Skilled in translating business objectives into prioritized functional requirements and recommending feasible solutions to business problems.
• Experienced in training and mentoring team members with product knowledge and business processes.
• Use sharepoint to design teh documents
• Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues.
• Extensive experience in business analysis, gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Defined teh test criteria, project schedules and base lined teh Test Plan with teh halp of project meetings and walkthroughs.
• Excellent written, communication and interpersonal skills.

TECHNICAL SKILLS

Methodologies: Agile, RUP and Waterfall

Modeling & Analysis Tools: Rational Rose, MS Visio, Rational Requisite Pro, Caliber RM

Languages: C, C++, SQL, PL/SQL, C#, HTML and XML

Database: MS SQL Server, Oracle, Visual Studio, MS Access, ETL tools

Operating Systems: Windows Vista, Windows 95/2000/XP/7, and MS-DOS

Microsoft tools: MS Office Suite (Word, Excel, Power Point, Outlook), MS SharePoint, and MS Project

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Worked with teh business users to define business requirements and analyze teh possible technical solutions.
• Conducted user interviews, gatheird requirements, analyzed, and documented Business requirements based on teh analysis of loan processing workflow model.
• Modeled AS IS and TO BE processes using MS Visio
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
• Build dashboard for decision making based on past sales trend and market research analysis.
• Analyzed teh Business and System Requirements of teh application as well asProvide ad-hoc reporting and analysis.
• Created Use case documents based on need from developer.
• Created Business process model by using BPMN as well as identify teh customer choices and demand by using MS CRM
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Interacting with teh development and testing teams to improve overall quality of teh software.
• Developed Use case, Functional, Object diagrams using Rational Rose.
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
• Act as a resource in understanding how IS systems carry out business functions and assists in ensuring teh timely and TEMPeffective implementation.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within teh Oracle database.
• Worked extensively with Mercury quality center
• Worked extensively with teh QA team for designing Test Plan and Test Cases for teh User AcceptanceTesting.
• Verified teh Business Scenarios on new builds to allow extended testing by teh QA team.

Environment: RUP, MS office 2003, MS Visio, MS Project, MS Share Point, Rational Test Manager, Data Stage, Mercury quality center, MS CRM.

Confidential, NJ

Business System Analyst

Responsibilities:

• Interacted with teh stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Communicated Project Requirements, Business Issues, Solution and made recommendation functional requirement, business rules & complex security requirements
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared teh requirements specification document for teh application using Microsoft Word.
• Responsible for defining teh scope of teh project, gathering business requirements, doing gap analysis and documenting them textually or within models
• Worked with SMEs in regulatorycomplianceto identify gaps in teh existingcompliancesystems, and to chart a future state of thecomplianceportal.
• Utilizing MS Visio, mapped theDataMigration processes to facilitate theDataArchitect in creating accurate strategies
• Strong domain knowledge with: Microsoft Word, Project, Excel, PowerPoint, Visio.
• Conducted Gap Analysis to derive requirements for existing systems enhancements. Reviewed and made input toBusinessRequirement Document (BRD) from policy owners.
• Worked on Enterprise Application Integration
• Worked on Change Management requirement with teh stake holders and development team to delivered teh application.
• Analyzed and documented Business requirements and detail design of teh software for full understanding of teh business
• Supported teh assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Identified KPI aligning with business rules.
• Create Use Case using UML tools and Process Analysis tool such as Fishbone Diagram, and business process flow chart using MS Visio.
• Created use case scenarios and documented work flow and business process.
• Prepared teh UML Use Cases using Rational Rose
• Worked with SQL to extract validation of data
• Worked with HP QC and Jira
• Respoinsible in writing in Test Plan and Test Cases
• Worked with Test Team to do Unit,Beta and Regression Testing
• Used MS Visio for flow-charting, process model and architectural design of teh application.
• Conducted scrum meeting with teh scrum master to understand teh user stories and prioritize teh user stories for teh development team.
• Requirement gathering and testing for mobile applications
• Conducted UAT Testing with teh enduser.
• Interacted with teh Development team to halp write technical specifications to describe Functional Requirement Documents (FRD
• Documented business workflows textually as well as in UML diagrams according to RUP for teh stakeholder review.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

Environment: Agile, JIRA, Rational Requisite Pro, Rational Rose, Visio, SQL 2008, UML Diagrams, HPQC, MS Office.

Confidential, NJ

Business System Analyst

Responsibilities:

• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared teh requirements specification document for teh application using Microsoft Word.
• Performed testing for Medicare, Medicaid and X-Over claims for Medicaid Management Information System (MMIS)
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared teh requirements specification document for teh application using Microsoft Word.
• Managed Electronic Document Management System (EDMS) for automating and Regulatory document repositories for submissions to teh FDA.
• Worked with SMES to gather requirement like functional requirement, business rules & complex security requirements
• Experience with TriZettos Facets Application Groups: Claims Processing, Guided Benefit Configuration, Medical Plan, Provider, Subscriber/Member, Utilization Management
• Facets Claims Identify, analyze and resolve problems related to current system configuration.
• Strong domain knowledge with: Microsoft Word, Project, Excel, PowerPoint, Visio.
• Designed and developed project document templates based on SDLC methodology
• Conducted Business Requirements meets to identify and document business requirements. Perform analysis on project scope parameters (gap analysis, cost /benefit etc.)
• Interacted with teh Development team to halp write technical specifications to describe Functional Requirement Documents (FRD), Business Requirement Documents (BRD), design specifications and module specifications.
• Prepared data flow diagrams using MS Visio for better clarity, ensure documented process and flows using Visio
• Conducted UAT Testing with teh enduser.
• Analyzed application requirements with UML process modeling (Rational Rose) and documented Dialogue application. Used Agile/Scrum Development methodology throughout Project Life Cycle
• Developed UML Use Case model for teh application using MS Visio and assigned to prepare teh detailed Work flow diagram based on teh proposed enhancement for teh system.
• Organized meetings to discuss outstanding issues with QA and developers highly involved in user acceptance testing.

Environment: MS Office Suite, Agile/Scrum, JIRA, SQL, Windows XP, Quality Center, Win Runner, Business Objects, MS Visio, Rational Clear Quest, Rational Clear Case

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Interacted with teh stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Requirement gathering and testing for mobile applications
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared teh requirements specification document for teh application using Microsoft Word.
• Use sharepoint to design teh documents
• Strong domain knowledge with: Microsoft Word, Project, Excel, PowerPoint, Visio.
• Worked with SMEs to understand various assets and security classes, exchange traded derivatives (suchas futures, options on futures, equity options and index options), OTC derivatives (such as interest rate swaps, swaptions, credit default swaps and total return swaps) and portfolio allocation and management.
• Requirement gathering and testing for mobile applications
• Communicated Project Requirements, Business Issues, Solution and made recommendation.
• Exposed to and worked with Subject Matter Experts in Fixed Income Annuities, Equities, Swaps, Finance,Trading Cycle, Portfolio Analysis & Management, Asset Management, Bonds and Bond Trading Cycle,Pricing, Derivatives.
• Change management approver for equities and derivatives
• Responsible for defining teh scope of teh project, gathering business requirements, functional requirement, business rules & complex security requirements doing gap analysis and documenting them textually or within models
• Analyzed and documented Business requirements and detail design of teh software for full understanding of teh business
• Supported teh assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Created TechnicalBusinessRules for theDataMigration Project, which assisted teh Project Management team with present and future development goals Create Use Case using UML tools and Process Analysis tool such as Fishbone Diagram, and business process flow chart using MS Visio.
• Interacted with teh Development team to halp write technical specifications to describe Functional Requirement Documents (FRD
• DevelopedBusinessObjects/Crystal Reports, Excel Pivot Tables, and V-Look-Ups, forms and graphs using Oracle 11i, Decision PointDataWarehouseApplications, and SQL databases
• Created use case scenarios and documented work flow and business process.
• Prepared teh UML Use Cases using Rational Rose
• Used MS Visio for flow-charting, process model and architectural design of teh application.
• Documented business workflows textually as well as in UML diagrams according to RUP for teh stakeholder review.
• Working with SQL to extract validation of data
• Performing different types of testing Unit, Beta, Regression testing
• Working with HP QC,and jira
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

Environment: RUP, Rational Requisite Pro, Rational Rose, Visio, SQL 2008, UML Diagrams, Test Director

Confidential

Business System Analyst

Responsibilities:

• Interacted with teh stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Communicated Project Requirements, Business Issues, Solution and made recommendation.
• Responsible for defining teh scope of teh project, gathering business requirements, doing gap analysis and documenting them textually or within models
• Analyzed and documented Business requirements and detail design of teh software for full understanding of teh business
• Supported teh assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Worked with CTMS tool to perform Planning,Reporting and Performing.
• Create Use Case using UML tools and Process Analysis tool such as Fishbone Diagram, and business process flow chart using MS Visio.
• Worked on Enterprise Application Integration
• Conducted Scrum meeting with Scrum Master to discuss about User stories
• Created use case scenarios and documented work flow and business process.
• Prepared teh UML Use Cases using Rational Rose
• Used MS Visio for flow-charting, process model and architectural design of teh application.
• Documented business workflows textually as well as in UML diagrams according to RUP for teh stakeholder review.
• Worked with Ipad,Mobile applications.
• Conducted Scrum meeting sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

Environment: Agile, JIRA, Rational Requisite Pro, Rational Rose, Visio, SQL 2008, UML Diagrams, HPQC, MS Office.

Confidential, NY

Business/System Analyst

Responsibilities:

• Worked with Requirement Gathering Team and produced Initial Requirement Data to produce User Interface and Business Process Requirements functional requirement, business rules & complex security requirements
• Designed teh business requirement collection approach based on teh project scope and System Lifecycle (SDLC) Methodology, documented teh same in Business Requirement Document (BRD)
• Interacted with teh Development team to halp write technical specifications to describe Functional Requirement Documents (FRD
• Worked on Enterprise Application Integration
• Strong domain knowledge with: Microsoft Word, Project, Excel, PowerPoint, Visio.
• Employed Waterfall Methodology to conduct teh system development
• Reporting in E-commerce and order management domain
• Planned and defined teh system requirements to Narrative Use Cases and Use Case Scenarios using teh UML methodologies. Created Use Case Diagrams Activity Diagrams, Flow Diagrams in MS Visio
• Assisted Quality Assurance Team in documenting and analyzing their current process and tan make recommendations for improvements in their functional areas.
• Working with SQL to extract validation of data
• Performing different types of testing Unit, Beta, Regression testing
• Carried out UAT by developing test plans, test scenarios, test cases, test data to be used in testing based on business and user requirements, technical specifications and/or product knowledge
• Researched premium balances, reviewed against teh paid estimated premium and completed or supervised teh completion of offsets
• Managed all aspects ofreinsurancesystems implementations including discussing changes with developers and coordinating withreinsurancegroup
• Managed updates to teh master claims list that included all losses of half a million dollars or more and directed that notice be sent to teh broker or to theirinsurancecarrier as needed
• Responsible forreinsurancerecoveries, including providing updates to facilitate loss payment and negotiation of disputed balances
• Facilitated and managed meeting sessions with committee of SME’s from various Business areas
• Developed project document templates based on SDLC methodology.

Environment: Agile, JIRA, Rational Requisite Pro, Rational Rose, Visio, SQL 2008, UML Diagrams, HPQC, MS Office