SUMMARY

• Business Analyst with 7+ years of experience which include Finance, Banking, Health Care and Insurance services.
• Expertise in Business Analysis, Data Analysis, Business Rules, Business Process Modeling and data mapping, GAP Analysis, developing/creating business process documents and problem solving.
• Proficient with various phases of Software Development Life Cycle (SDLC) methodology, including the Traditional Waterfall Model, the Spiral model with RUP Process and Agile Methodology.
• Proficient in UML for developing Analysis Models such as Use Case Diagrams using Microsoft Office for business processes.
• Strong knowledge about Customer Service, Problem Solving, Assisting in the Marketing field, Requirements Gathering, GUI User Interface, QA, Protocol Analysis, holding meetings, and interviewing especially for elicitation phase with sharp verbal/written communication skills.
• Experienced in building and maintaining the Defect Tracking System and working with tools such as Excel and Word to keep defect tracking
• Facilitation of JAD (Joint Application Design) sessions and coordinating extensive communication networks (interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations, e - mails, etc.)
• SQL and T-SQL to access databases like MS SQL Server.
• SQL Server Integration services to load data from Flat Files to SQL Server, SQL Server to Flat Files, Excel files.
• Strong experience in Functional work plans, User Acceptance Test Plans, Test Strategies, Test Cases, and Test Scenarios to measure requirements and provide a head start for the QA Team
• Experience in working with E-learning software, Online Payment system
• Experience in designing and implementation of integrated web solutions for various service/ product offerings.
• Proficient in performing Gap Analysis, by evaluating the key differences between the AS-IS and To- Be system and identifying the key requirements for system reengineering.
• Comprehensive knowledge of project management body of knowledge (PMBOK) and project management enabling tool like Microsoft project
• Able to help deliver formal documents such as PowerPoint Presentations, Word/Excel Reports, Vision Document, Use Case Package, Test Plan/Test Cases, and SAP reports
• Proficient in using Rational Clear Quest and Clear Case for Change Management and Configuration Management.
• Experienced in balancing priorities and highly organized.
• Able to coordinate multiple projects and meet deadlines under pressure and can work independently.
• Meticulous, energetic, and team spirited with a strong work ethic and able to fill numerous roles
• Accurate, self-motivated, optimistic, fast learner and highly ethical in all work related assignments thus able to immediately contribute to corporate financial goals and objects

TECHNICAL SKILLS

Databases: Oracle, MS SQL, MS Access

Web Development: MS FrontPage, XML

Software Platforms: Windows XP/Vista/7, Windows 2000 Server family, Windows NT Mac Snow Leopard OSX/Tiger/9

Business Application Packages: MS Office, MS Project, MS Outlook, Rational Rose, Rational Requisite Pro & MS Visio

Scripting/Authoring tools: HTML, JSP, ASP

Testing tools: Test Director, Win Runner & load runner, Rational Clear Quest

Reporting tools: Crystal Reports, Business Objects, MS Access