Professional Summary:

• Lead Business Analyst with strong knowledge of Software Development Life Cycle SDLC
• Knowledge of business area Legal Compliance
• Experience working with Waterfall and Agile methodologies
• Expertise in the areas of writing Scope documents, BRD, Functional Requirements Document FRD, incorporating use cases in creating System Requirement.
• Knowledge of working on Mobile apps Tablet iOS, Android and Windows project
• Excellent communication skills with the ability to communicate with both business and development teams
• Managed and mentored a team of junior business analysts
• Extensive experience in creating Use Cases, Swim Lane Diagrams using Visio.
• Initiated and conducteddaily Scrum meetings.
• Knowledge of MS Office applications like Excel, Word, Power Point, Visio, MS Project
• Knowledge and experience in SiteCore CMS completed an online course at SiteCore training site
• Knowledge of WordPress CMS tool

Technical Knowledge:

Tools: Microsoft Word, Excel, Visio, MS Project, PowerPoint, Apttus Author

Employment Summary

Confidential

Role: Lead Business Analyst

Roles and Responsibilities

• Overhaul of the existing SSC website
• Setup of the website on Sitecore CMS
• Gathering business requirements, getting business feedback and sign - offs
• Reviewing all documentations prepared by Offshore team like NFR, RTM, user stories
• Help in setting up the development environment
• Maintaining client relationship
• E-commerce enablement through SureSource
• Other API integrations would be Modiface Virtual Makeover, BazaarVoice Curations and Pluck
• Setting up of Google Analytics and GTM
• Demonstrating end of Sprint development work
• Weekly status review meeting with the business stakeholders and offshore team
• Keeping track of the timelines and 3rd party dependencies to be able to execute project on time

Confidential

Roles and Responsibilities

• Phase 1 Project scope is Migration from WordPress to SiteCore CMS
• Phase 2 Project scope is Makeup.com e-commerce integration with 72Lux
• Keep track of the progress of the project and adhere to the tim elines
• Managing client relationship, being the point of contact between Client and offshore
• Providing feedback to offshore to fix the defects through Insight project management tool
• Extensively testing the website widgets, articles hyperlinks, login, registration, search, social plugins etc, Sitecore CMSand 72lux functionality
• Conducted Sitecore training for the business users
• Created Feature List approved and signed off by business stake holders
• Documented business requirements in user stories format
• Provide an overview and walk-through with Client on Photon's Internal project management tool - Insight
• Conducted JAD sessions to gather business requirements
• Demonstrated the CMS/websiteon a weekly basis to the business stakeholders
• Completed an online course on SiteCore CMS from a business user perspective
• Track all defects, provide feedback to QA to fix the bugs

Confidential

Roles and Responsibilities

• Managing client relationship
• Helping Matrix team maintain their website

Confidential

Roles and Responsibilities

• Creating a new website that will be integrated with Redken website
• Documented business requirements in user stories format
• Understanding the requirements and communicating to the development team
• Managing client relationship

Confidential

Roles and Responsibilities

• Ensure that the overall project successfully meets the client's needs.
• Gather and document the requirements set forth by the business
• Analyze and understand the current state processes and ensure that the clients and the project team understand the context and implications of change.
• Develop a Requirements Management Plan and disseminate the Plan to all stakeholders
• Identify and document all business, product and process requirements.
• Experience in writing user stories for the mobile app Windows Phone Windows 8.1
• Work with the client to prioritize and rationalize the requirements.
• Help define acceptance criteria for completion of the solution.
• Communicate with the offshore development team the requirements to ensure proper implementation of the product
• Track all risks, defects, sign off using an internal Photon tool Insight
• Extensively working on the Agile methodology
• Conduct daily scrum calls with Viggle to walk through tasks achieved, tasks planned for the day
• Weekly project plan update and status of the project
• Built effective relationships with clients to develop joint vision for the project.
• Assist the Project Manager offshore by managing client expectations through careful and proactive communications regarding requirements and changes.
• Negotiated to build a final consensus on a common set of requirements from all clients and stakeholders.

Confidential

Role: Sr. Business Analyst

Roles and Responsibilities:

• End-to-end execution of the project and the client relationship management during the term of the project
• Primary client-facing resource and focus on client requirements
• Few clients handled in Apttus were McKesson, Luminex, Equinix, Adobe, Flextronics
• Created Project plans in conjunction with business / client goals
• Participated in requirement gathering sessions like JAD sessions
• Gathered requirements and created BRD and FSD.
• Experience in creating Process flow diagrams, Use cases, Gap analysis etc
• Apttus Contract Management is structured in modules which allow for the complete, end to end lifecycle of request, creation, negotiation, electronic signature EchoSign, compliance and analytics.
• Review the contracts being used by the clients and provide any recommendations, if required
• Ensured that the contracts are structured properly and reviewed appropriately
• Hands on experience in creating templates using Apttus Author
• For Adobe project, I was onsite and managed the project in Agile environment
• Excellent co-ordination and communication with the clients and Apttus internal team
• Participated in daily scrum meetings and updated the status on HPALM
• Assisted Project Manager with Gantt chart, scheduling JAD sessions, resource allocation, keeping track of the schedule, task management, sprint planning
• Mentored a team of junior business analysts

Confidential

Role: Sr. Business Analyst

Roles and Responsibilities:

• Participated in requirement gathering meetings for both DPL and e-Billing project
• Performed job of contact point for all stakeholders Stakeholders, Legal, Compliance, IT, Finance .
• Gathered requirements for DPL project by interviewing people across various departments
• Collected a list of 160 websites associated with VMware that required DPL screening
• Based on the owners of the websites, sent out surveys to the them, gathered the data from the surveys and prepared a findings presentation
• Created a project write-up for the DPL based on the survey responses and interviewing users to be presented to the PMO
• E-Billing project interviewed users who are currently handling the invoices in the Legal department to gather requirements, to understand the current process.
• E-Billing project Created BRD, GAP analysis, swim lane diagrams, entity relationship diagrams
• E-Billing project Involved in vendor selection/evaluation process created Scorecard, demo scripts, vendor comparison based on their functional features and technical features
• E-Billing project Created a presentation to be presented to the project board
• E-billing project Interacted with Global Legal group interviewed users from EMEA and APAC to gather requirements
• Excellent co-ordination and communication with the vendors to schedule demos
• Prepared a questionnaire to be sent to the short-listed vendors based on internal requirements and needs
• Helped in Contract Management System CMS project vendor comparison chart, power point presentation for the PMO, BRD, interpret data from survey responses