SUMMARY

• IT professional with over 8 years of diverse experience in Business Analysis, Data Analysis & Business Development in Banking (ERM), Finance, Mortgage, Loan Origination, Marketing and Insurance Industries.
• In depth knowledge of the Software Development Life Cycle with complete understanding of business process, defining vision documents, interacting with stakeholders, understanding user requirements to articulate into User Requirement Specifications (Use Cases).
• Expert with industry standard methodologies like Agile, SCRUM, XP, Rational Unified Process (RUP), Waterfall and industry specific Hybrid models.
• Expert in reconciling Pool and loan parameter changes (like principle and interest, Note rate, Pass through rate, servicing fees, guarantee fees, Unpaid balance, Last Paid Instalment) in Investor Reporting System.
• Experienced with all phases of software development including requirements gathering, work assignment, implementation and user acceptance testing.
• Proficient in ensuring that business goal are met throughout the product lifecycle.
• Proficient in creating Behavioral and Structural UML diagrams including Activity, Sequence, Data Flow and ER Diagrams.
• Full Software Development Life Cycle (SDLC) experience including Analysis, Design and Review of Business and Software Requirement Specifications; Development and Testing.
• Expert in conducting requirement gathering sessions, feasibility studies and Impact Analysis, Cost/Benefit analysis and Risk analysis, baseline acceptance criteria.
• In Depth understanding of the AS - IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Mainly worked as a Business Analyst / Systems Analyst using the iterative software development lifecycle principles of Caliber Analyst (Borland), with extensive experience in the field of business analysis, business modeling, document processing, etc to manage, develop and test insurance (Underwriting, Billing and claims) system.
• Complete knowledge about Risk Management Life cycle and Expert in creating process flow diagrams and data flow diagrams to define Business schemes.
• Experience in enforcing the SOX mandates in financial reporting.
• Experience in working with knowledge management programs to achieve organizational objectives.
• Experience in Maintaining Reference data Management System and Master data Management system with service oriented architecture (SOA).
• Well versed in dealing with Relational Database Management Services using Oracle, MS SQL Server, DB2 and MS Access.
• Experience with writing/analyzing SQL scripts for various report validation and data analysis.
• Experience in Data Architecture and maintaining Relational Databases and Meta data registry.
• Expert in designing and creating functional specifications to enhance credit risk system aiming to satisfy business needs.
• Strong team player with excellent interpersonal skills, including the ability to coordinate and motivate and lead team members.

TECHNICAL SKILLS

Operating System: Windows95/NT/2000/XP/Vista, UNIX

RDBMS: Mainframe, DB2, MS SQL Server, Oracle, MS-Access, TOAD

Testing Suite: Mercury Quality Center, QTP, LoadRunner, Win Runner

Web Tools: MS Visio, Rational Rose, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, CVS

Project Management: MS Project (PERT, Gantt Charts), Team Track, Excel spread sheets, MS office Suite, OECM (Oracle) 10gR3, CMMI

Programming Languages: HTML, XML, Java, J2EE, SQL, JavaScript, Visual Basic 5.0/6.0, SAS

Business Skills /Process/Case Tools: Business Definition Requirements, Business Process Analysis & Research Use Case Modeling & Analysis, JAD/RAD Sessions, ENCOMPASS, Genesis, eRoom, Documentum, Content Management, Knowledge Management, Requirements Gathering, Gap Analysis and Impact analysis, MS Visio, Rational Unified Process (RUP), Rational Rose, Rational Requisite Pro, Test Manager, UML, Class Diagrams, Sequence Diagrams, Activity Data stage ETL, Micro strategy

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

Business Analyst

Responsibilities:

• Authored BRD documents based on the clients business requirements and interviews with subject matter experts (SME’s); and subsequently submitted to management for review and approval.
• Worked as an interface between the user and the different teams involved in the application development for the better understanding of the business and IT processes.
• Successfully conducted JAD sessions, which helped as a conflict-resolving tool.
• Conducted elicitation sessions such as brainstorming, and focus group session to build user-stories based on their interest regarding business.
• Closely worked with and supported Product Owner to manage product backlog from user-stories.
• Assisted ScrumMaster to facilitate scrum meetings such as Sprint Planning meeting, Daily Scrum meeting, Sprint Review meeting, Sprint Retrospective meeting, and Backlog Refinement meeting.
• Experience in agile team to ensure all team member to understand business need.
• Worked closely with developers in agile team to advice on business details.
• Collaborated with the development team in making “working prototypes”.
• Worked on Oracle E-Business Suites Financials and Supply Chain Modules: Order Management, Account Receivables, Account Payables, Purchasing, HR, General Ledger, Projects, Advanced Pricing, Inventory, Install Base, and Contracts
• Prepared the sprint backlogs from Sprint Planning meeting to identify and monitor the activities performed in the time-boxes
• Created User Interface Documents (UID) of prototypes and wireframes to help designing user interface.
• Created burn-down chart to monitor the completion of work within the time-boxes.
• Walkthrough sessions with development team and QA team to understand the business requirement clearly
• Organized Knowledge Transfer (KT) sessions with QA team to ensure that the QA team understands the requirements.
• Worked with QA team to help create Test Plans and Test Cases.
• CreatedUser Manual and trained Users to understand the new system.

Environment: Agile (Scrum) Methodology, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint), SnagIt, HTML, SQL, .NET

Confidential, Jersey City, NJ

Business Analyst/Data Analyst

Responsibilities:

• Involved in discussions and meetings with all the levels of people in the software hierarchy ranging from Project managers to Architects, system administrators to Database Developers and end users.
• Worked with EMC tools such as Documentum, eRoom and WebTop. Worked with Business Intelligence tools for reporting.
• Worked on the modeling of centralized Reference Data Hub database structure.
• Involved in extensive requirements gathering for building the Data mart, Data warehouse and information delivery.
• Assisted the Data Modeler in creating Logical and Physical Data Models using ERWIN.
• Strong Background in working with Star Schema, Snow Flake Schema, & knowledge of Dimensional Modeling.
• Worked with the CMMI model to assist understanding the process capability maturity of organizations in all the projects.
• Built teams and created an atmosphere that energizes others and the ability to consistently execute.
• Excellent interpersonal skills, problem solving and analytical abilities, Disaster Recovery planning and Risk Management plan.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for calculations, graphs, analysis, presentation and documentation throughout the projects.

Environment: UNIX, Windows, Mainframe, DB2, MS SQL Server, MS Vision, MS Office Suite (Word, Excel, PowerPoint), Erwin, MS Access, Documentum, eRoom, HP Quality Center

Confidential, Mayfield Heights, OH

Business Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, and meeting with the users.
• Understood and articulated business requirements from user interviews and then translated those requirements into functional and technical specifications.
• Interacted with SME’s (Subject Matter Experts) of different divisions (Information Technology, Policy and Operation) and established a business analysis and design methodology around the RUP (Rational Unified Process).
• Prepared High Level Logical Data Models and BRD supporting documents like the use case, sequential diagrams containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements using MS Visio.
• Analyzed the Monte-Carlo Simulations using the SAS software.
• Worked with Documentum and eRoom for storing documents like RTM and keep track of the projects.
• Worked with Capability Maturity Model as a guide to monitor the growth of all the processes throughout the project
• Conducted Joint Requirements Planning (JRP) sessions with management, SME’s, vendors, users and other stakeholders for open and pending issues to develop specifications.
• Designed Use Cases, Use Case diagrams, Class diagrams, Activity diagrams, Sequence diagrams in UML methodology using Rational Rose.
• Worked with the Oracle Enterprise Content management suite 10gR3 to manage and record the claims from different departments.
• Involved in Joint Application Development (JAD) sessions with the IT Group.
• Worked closely with the UI team to model the screens, which met user defined requirements, organizational and regulatory standards.
• Held group meetings, walkthroughs and supervised/trained other analysts.
• Developed and maintained relationships with clients on all on-going projects.
• Involved in writing Test Cases and developing strategies with Quality Assurance group to implement them. Efficiently responded to client inquiries and resolved discrepancies. Identified, prioritized, tested and proved essential business functions to assure compliance with vendor and internal auditing.
• Participated in System Testing along with testers. Conducted UAT with the business.
• Involved in Data validation in both front and back end.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds.
• Involved with Data developers in maintaining and updating the Risk Repository using Micro-strategy Architect
• Involved in maintaining the risk management plan.

Environment: Rational Rose, Rational Requisite Pro, Windows XP, MS Office, Informatica, Team Track, Rational Clear Case, Rational Clear Quest, Oracle 10g, XML, HTML, Microsoft SQL Server, LoadRunner

Confidential, Cleveland, OH

Business Analyst

Responsibilities:

• Developed a business plan for sales growth in ENCOMPASS (loan origination and analysis software) that effectively measured the accuracy of marketing goal with respect to particular market trend, volume, scope and performance.
• Prepared and analyzed complex reports from Genesis (Loan Origination System) and integrated data to financial databases.
• Collaborated with Sales Vice Presidents and Directors when creating strategies to optimize advertising revenue.
• Designed an effective Lead management system on Ellie Mae software known as Encompass.
• Developed customized reports and designed automated data accuracy environment in MS excel for full portfolio Loan Modification monthly reporting data.
• Performed credit analysis and develop reports for management review.
• Worked closely with Portfolio Managers to gain a deep understanding of credit metrics and established lending procedures.
• Established and maintained document library of company lending guidelines and implementation testing.
• Used UML notations for Object Oriented Design and Documentation
• Developed RUP Analysis Model that included entity classes, use case diagram, sequence diagrams using MS Visio that provided a view of the requirements.
• Provided Data Mapping Documents to the ETL developers to define source and target tables to load structured data into Plymouth’s ODS which was called Common Underwriting exchange ODS.
• Exposure in working with the Micro strategy ETL tool and instrumental in carrying out Data Validation -of various Source to Target Transformations.
• Carried out Defect Tracking in Rational clear Quest and interacted with CCB with respect to enhancements/changes made.
• Tested security privileges of the application for individual users as well as group access.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.

Environment: Rational rose, Rational Requisite Pro, MS Visio, Genesis, ENCOMPASS, RUP, UML, Rational Clear Quest, Rational Clear Case, Rational Tools Suite, SQL, S loader, Windows, Unix, Java/J2EE, XML, HTML, Unit testing, GUI testing, system testing.