SUMMARY

• Results - driven consultant with 7 years experience in Business Analysis, Web based Project, Software Product Development and Implementation in the Healthcare, Financial, Life Sciences and pharmaceutical domain.
• Experience in understanding the Business Process Flows, Case Tools, and Business Analysis.
• Experienced in full SDLC Methodology including Waterfall, RUP and Agile Software Development.
• Extensive knowledge in Requirement Gathering Analysis through user interviews, workshops and existing systems documentation and procedures.
• Experience in EDI (270,271,835,834,837) transactions.
• Excellent knowledge of HIPAA (Health Insurance Portability and Accountability Act) transaction codes such as 270/271 (inquire/response health care benefits), 276/277 (claim status), 470 (benefit codes), 835 (payment or remittance advice), 837 (health care claim) and 834 (benefit enrollment).
• Apply data mining techniques to identify and analyze new and existing data using SAS and BI tool - Qlikview.
• Adept at creating, editing, and coordinating extensive communication networks through the facilitation of Joint application design (JAD) sessions.
• Experienced in multiple system design and modeling methodologies such as Rational Unified Process- RUP.
• Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams, Class diagram, Sequence diagram based on UML methodology using tools like Rational Rose, MS Visio and Team Foundation Server (TFS).
• Generated Traceability Matrices to ensure that all the requirements are covered by the test cases.
• Creating Work Breakdown Structures (WBS), Project Schedules and Project Timelines
• Strong experience in data mapping, extraction and manipulation of data in SQL.
• Experience in Core functional ETL processing (extract, transform, and load).
• Experience in MS Office and Project to manage schedules, deadlines, resources and collaborate on the project.
• Participated regularly in Walkthroughs and Review meetings with Project Team.
• Handled regular deployment issues across development, production and test environments.
• Closely worked with QA team in delivering detailed Test Plan, Test Cases. Highly involved with system testing and integration testing.
• Coordinated User Acceptance Testing (UAT), developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Acted as a liason between the technical staff and users (staff and management).
• Organized weekly Project Status and Task Review meetings.
• Excellent Communication Skills, documentation skills, team problem solving ability and analytical skill.
• Good analytical and communication skills and ability to work independently with minimal supervision and also a great team player.

TECHNICAL SKILLS

Programming Languages: C, C++, SQL

Web Technologies and Tools: HTML, XML, CSS, ASP, ASP.NET, JSP, JavaScript, Dreamweaver

Database: RDMS, Oracle, MS SQL Server 2005/2008, MS Access

Operating Systems: Windows 2009/2012/2013 , XP/Vista/7, Ubuntu

Business Modeling Tools: QlikView 11.2, MS Visio, Rational Rose, Clear Quest,Clear case, MS Word, MS Excel, Sparx Enterprise Architect, MS Powerpoint, MS Sharepoint, TFS, HP QC 9.5/10.0/11.0/11.5 , HP QTP, JIRA

Methodologies: Scrum, Agile, Waterfall, V-Model

Multimedia: Adobe Photoshop, Macromedia FlashP

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Understand customer specifications and identify, document, and review conditions and scenarios.
• Create work flows, process improvements and facilitate process engagements.
• Document business processes using industry modeling tools like Team Foundation Server (TFS) and Share point.
• Identify and consult with clients on recommended changes in client work processes as appropriate to ensure the best software solution for the client’s needs.
• Create Business and Functional Requirement documents.
• Use MS Visio and MS Excel to develop wireframes and user flows for a business process monitoring software.
• Review wireframes and system prototype with users, collecting feedback, and revising design.
• Coordinate test and quality activities throughout the project, including User Acceptance Testing (UAT).
• Define test strategy and create test plans for new products and maintain throughout the project life cycle.
• Collaborate daily with development, business analyst, and management teams Identify risks in each phase of the lifecycle.
• Create clear status reports and concisely communicate to relevant parties status and quality concerns.
• Develop and update test cases to ensure thorough testing of business requirements.
• Report product defects by performing UAT testing.
• Track test activities to planned schedule to ensure timely delivery of test deliverables.
• Attend Scrum and Sprint meetings as part of the Agile Methodology.
• Attend weekly BA/QA meetings.
• Attend weekly project review meetings at client’s location.

Confidential - Columbus, OH

Business Analyst

Responsibilities:

• Implemented the full SDLC including requirements gathering, documentation, development and quality assurance.
• Conducted user interviews, gathered requirements, and analyzed the requirements using Rational Rose Requisite Pro - RUP.
• Identified, performed research, investigation, analysis, definition and documentation of business processes.
• Used EDI tools to verify mapping to X12 format.
• Analyze HIPAA EDI transactions in X12 responses and of 837, 835, 277CA and 999 and looked for defects.
• Conducted workflow, JAD, Process diagram and GAP Analysis to derive requirements for existing system enhancement.
• Documented the Business requirements based on HIPAA compliance rules.
• Facilitated Electronic Data Interchange (EDI).
• Reviewed documents/templates and RUP process, identified gaps and suggested changes to Quality assurance team.
• Communicated with Business Partners on status of issues, action plans, and timeframe for resolution throughout development cycle.
• Involved in developing Test plan and Test cases based on Use cases and Functional Specifications
• Helped review and edit test scripts, certify test results and fulfilled business requirements.
• Worked on the Flowchart and process diagram using Microsoft Visio.
• Created test cases for FRD to perform Integration tests and verify the integrity of the accounts built on FRD.
• Understand the XML schema to the application users.
• Performed backend testing to check the system data integrity for insert, update, delete and retrieve transactions by being involved in writing complex SQL queries including joins, group by, having clause etc.
• Involved in preparing Data flow diagrams for the decision logic using Visio tool.
• Responsible for identifying and documenting business rules and creating detailed Use Case.
• Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and product knowledge.
• Helped with organization of the whole project using Project Management
• Developed project timeline.
• Experience in creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion.

Environment: EDI ANSI X12/HIPAA, MS Visio, SQL server, MS Access 2013, MS Power Point, MS Share Point, MS Excel, HP Quality Center ALM, JIRA

Confidential - Farmington, MI

Business Analyst/ Quality Analyst

Responsibilities:

• Mapped current business process, gathered Business User Requirements and wrote in Business Requirement Documentation (BRD), prepared technical documentation.
• Designed and developed Use Cases, Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams using MS Visio.
• Identified, investigated, analyzed, defined and documented business processes and their Critical Success Factors (CSF).
• Created User Requirement Specifications (URS) and Functional Requirement Specifications (FRS) documents.
• Used qlikview BI tool for data analysis.
• Used power point presentations for conducting walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Assisted the project manager in preparing the project schedules, milestone tracking and resource allocation using MS Share Point.
• Created workflow diagrams, process diagram to derive requirements for existing systems enhancements.
• Assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications using detailed knowledge of application features and functions.
• Conducted GAP Analysis in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation and conducted feasibility study and performed impact analysis for proposed enhancements.
• Developed test plans, test scenarios, test cases, test data to be used in testing based on business and user requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Test (UAT).
• Created Change Requests records in Clear Case for making changes in the Business Requirement document and Use Cases.
• Assisted in development of training materials for new technology and process improvements and was responsible for all project documentations. Also prepared end-user manual for better understanding of the designed system for the user.

Environment: Windows 8, Unix, HTML, ASP, XML, MS SQL Server, Rational Suite (Requisite Pro, Clear Case), MS-Project, MS-Office, MS Visio, MS Share Point, Quick Test Pro UFT

Confidential - New York City, NY

Business Analyst

Responsibilities:

• Reviewed and analyzed the business requirements document to derive the functional specifications document and assisted in the preparation of System Requirement Specifications.
• Facilitated functional requirement gathering from system users and prepared business requirement documents (BRD).
• Prepared Use Case scenarios for a clear understanding between the vision document and stakeholders using MS Visio.
• Created WBS, Project Schedule and Project Timelines using MS Project.
• Responsible for gathering requirements from users and performing data mapping on the application and testing the application as per the specs.
• Maintained the Requirements Tractability Matrix (RTM).
• Used the guidelines and artifacts of Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the SDLC.
• Data Mapping of Pro-V Care profiles against Physicians and Pharmacists Database.
• Performed GAP analysis.
• Understood the Business Logic, User Requirements and test-objectives to develop Use Case, Test plans, Test cases, Scenarios.
• Co-authored detailed Functional Specification Document.
• Highly involved with Unit testing, System testing and Integration testing.
• Coordinated UAT.
• Developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Responsible for conducting weekly meetings with stakeholders and production group in order to meet milestones and highlight areas of concern.

Environment: MS Access and MS Excel 2010, UML, MS SQL Server, .NET 2.0, VB.NET, ASP.NET, Rational Rose Requisite Pro, MS Visio, HP QC 11.0/10.0, HP QTP, Agile, Scrum, HTML.

Confidential - San Diego, CA

Business Analyst/ Quality Analyst

Responsibilities:

• Involved in gathering and analyzing business requirements from existing and proposed models.
• During the design phase, worked with the development team to ensure testability, reliability, usability, maintainability and performance of a web-enabled client/server application.
• Interact with the User Experience teams, testing teams, development teams, business and the project Management team in understanding, clarifying, articulating and delivering requirements, changes and maintenance related activities.
• Converted business requirements into functional & technical specifications by writing Use Cases & Design/Functional Specifications, drawing Activity diagrams & screen mockups using Office products.
• Organized and facilitated customers and internal stakeholders conducting requirements gathering sessions with the purpose of defining the functional business and system requirements utilizing use cases in UML diagrams and textual descriptions, documenting requirements in a requirements database to track development.
• Performed business and system analysis towards the resolution of reported application issues documenting all resolutions
• Created detailed Use Cases for every object functionality and scenario. Defined object types, data types on every function & page of the application using RUP. Created templates & delta reports, defined Internationalization.
• Created data grids for configuration tests, ensured maximum functional coverage, identified data needs for each test type, defined, directed and maintained test environment setup.

Environment: MS visual Studio .NET, MS .NET Framework, J2EE technology, Windows Advanced Server, UNIX / Oracle Platform, MS - Word, MS Visio, Wire frames, MS Project, MS Access, HP QC.

Confidential

Business Analyst/ System Analyst

Responsibilities:

• Gathered and analyzed business requirements and system specifications by using Rational Requisite Pro.
• Used a phased approach to identify and verify key business areas.
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Created use cases, process flowcharts and workflow Diagrams by MS Visio.
• Converted Business Requirements to the Functional Specification.
• Conducted informal Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.

Environment: Windows NT, Apache Web-Server, UNIX, Oracle, PL/SQL, Java, JSP, JavaScript, RUP, MS Visio, HP QC 9.0/9.5.