SUMMARY

• Over 7 years of experience in Business Analysis, business requirements modeling and development of Web Based, and Client/Server applications in diverse business domains of Healthcare Insurance, Compliance ,Chemical, Finance and Pharmaceuticals.
• Experience in elicitation, evaluation, analysis management of User and System Requirements, Business Process Modeling and Business Process Improvement.
• Integrated Business Process Re-engineering, GAP analysis, and Functional Specifications in the Project Life Cycle
• In-depth knowledge of diverse SDLC methodologies especially Agile Scrum, Waterfall V-Shaped.
• Expertise in RUP based Business Systems Analysis, Documentation and Release Management.
• Proficient in gathering and converting User Requirements into Business Requirements and Functional Requirement Specifications FRS and use Modeling tools like Microsoft Visio for requirements modeling.
• Adept with scripting Business Requirement Documents BRDs , Functional Specifications Documents FSDs on an agile environment and planning Scrums.
• Experience in Electronic Claim Submissions, Electronic Medical Records modules.
• Well versed with the traceability matrix and tools used to track back to the parent document.
• Excellent in designing business models using UML diagrams such as use case diagrams, class diagrams, activity diagrams, sequence diagrams and collaboration diagrams using Rational Rose and MS Visio.
• Adept in understanding, analyzing the ongoing Business processes and identify the scope for improvement in technology for better performance and efficiency.
• Experience in Requirements Risk Management, Sarbanes Oxley SOX implementation, HIPAA other industry compliances
• HIPAA Managed Care Certified
• Strong Analytical and Problem solving skills, excellent planning and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprises make critical decisions.
• Excellent communication skills, leadership, management abilities, and team spirit.
• Familiarity with working autonomously and in a team environment building preserving strong relationships with senior and junior business sponsors, as well as technical specialists adhering to a delivery focused approach while managing business expectations.
• Accustomed to working with deadlines in a competitive environment and delivering strategic economic elucidations to resolve the issues while pursuing development within constraints.
• Conducted Feasibility and adaptability studies.
• Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams.
• Conducted JAD sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Interviewed business are experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical people.
• Worked to bridge the gaps between stakeholders and IT department.

BUSINESS SKILLS

• Conceptual Modeling Skills and Customer Business requirements segmentation
• Stake holder interviewing skills
• Communicating Details and Concepts
• Decomposing the Abstract into Details and Synthesize data
• Collecting and analyzing data
• Interpreting government regulations
• Facilitation skills
• Analytical Skills
• Risk Communication
• Change Management
• Focus on Stakeholders and Business needs
• Problem/conflict solving

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities

• Design and review of various documents including the Software Requirement Specifications SRS , Business requirements document BRD , Use Case Specifications, Functional Specifications FSD , Systems Design Specification SDS , Requirement Traceability Matrix RTM and testing documents.
• Trained users to code the charges and submit the charges to Insurance Companies using Electronic Billing ANSI X12 or HCFA - 1500
• Developing business case for assigned projects and obtaining, documenting and validating related current and future state business process flows. This includes the documentation of process steps, standard operating procedures and work instructions
• Eliciting documents and maintaining Business Requirement documentation to support future state processes.
• Worked closely with the development staff to resolve any issues related to business requirement specifications or requirements.
• Reviewed and assisted in the preparation of technical reports and instructional manuals that document software development and assist in rolling out core system changes.
• Assisted in the organization, planning, and coordinating of support with users and third part vendors for existing and new information systems.
• Used Agile Methodology to build different phases of Software Development Life Cycle.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Track and repot the project's status to the management.
• Worked on Wire frames to create the design of the Web-based E-portal application using Ms Visio.
• Trained many users with the HIPAA compliant medical billing software, TechDoc.
• Played a major role in User Acceptance Testing UAT testing both functionally and manually.
• Assisted the SA to document all custom and system modification.
• Created and managed project templates, use case project templates, requirement types and traceability relationships according to Industry Best Practices
• Developed strategies with Quality Assurance group to implement Test Cases in for System UAT User Acceptance Testing

Environment

MS Visual Studio WE, MS Visio, MS Project, MS Office, ErWin, RUP, UML, MS Solutions Framework, SQL, TechDoc, HIPAA, MUA, EHR EMR, HL7

Confidential

Business Analyst

Responsibilities

• Preparing Testing Methodology for Black box testing.
• Involved in UAT session to test the system with stakeholders.
• Used the guidelines and artifacts of the Rational Unified Process RUP to strategize implementations effort in different iterations and phases of the Software Development Life Cycle.
• Involved in Requirements Gathering and business analysis thru SDLC of an online portal to provide visibility to corporate customers on their Equity and investment positions, integration with market data and analyzed the traders fixed income business requirements.
• Implementation and management of Rational Clear Quest as the Defect Tracking tool.
• Conducted JAD sessions with management, SME Subject Matter Expertise , vendors, users and other stakeholders for open and pending issues.
• Assisted in mapping and GAP analysis between the current and new workstations.
• Creation of Test Plan for the application using Rational Test Manager.
• Reviewed and evaluated sales and support systems and users needs,
• Acted as a communication bridge and facilitator within business and technical teams, supporting SAP configuration.
• Analyzed requirements and documented using an iterative approach.
• Constantly interacted with Project Manager, Software Developers and QA team inorder to meet the Business Requirements.
• Assisted in presenting the demo of the entire application to the end users.
• Documented the application steps to facilitate post production team maintain the system after deployment.
• Played a vital role starting from Requirements gathering till support.
• Served as a liaison between the business stakeholder and the implementation partner.
• Actively demonstrated a passion for continuous improvement focused on end user productivity and enterprise process integration.
• Documented and communicated changes throughout the user organization, supporting change management and compliance.
• Ensured the issues are identified, tracked, reported on and resolved in a timely manner.
• Determine which tasks/steps to automate identify scope and get the requirements .

Environment

Rational Suite, MS Visio, MS Office, SQL, UML, MS Project, SAP ERP functional analysis Post-live regression testing, UAT testing, Legacy System Migration Workbench LSMW , GAP analysis, Solution Manager, Data Conversion and Mapping configurations, Six Sigma, Project Management.

Confidential

Business Analyst

Responsibilities

• Responsible for defining the scope, defining business rules of the project, gather business requirements.
• Implemented SDLC, which included requirements specifications, design, analysis and testing.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Involved in preparing test plan and test cases based on functional requirements.
• Contribute, as required, to the look and feel of the product including screen design, and/or graphical user interface GUI consistent with company standards.
• Contributed to all aspects of SDLC including gathering of requirements, business and technical assessments, implementations, testing and training.
• Wrote documentation for all aspects of the computer systems validation lifecycle, in accordance with FDA regulations, particularly CFR 21, part 11.
• Acted continuously as a point of contact for the business users and ensure adequate collaboration throughout the projects.
• Captures high- and low-level business requirements.
• Coordinated stakeholder assessments and management of stakeholders.
• Identified instances where existing processes may be streamlined or improved.
• Worked closely with the business community to identify technology solution options where applicable, and supported the effort to develop decision criteria and requirements in sufficient detail to help select the best solution.
• Acted as an interface with Business Users for establishing and approval of all requirements.
• Involved in maintaining the Requirements Traceability Matrix RTM across the deliverables.

Environment

Rational DOORS, RUP, MS Visio, MS Office, Rational Clear Quest, Rational Requisite Pro, GAP analysis, cGMP, FDA Regulations.

Confidential

Business Analyst

Responsibilities

• Interface with business users to prepare and update Business Requirements Document.
• Determined user/business/functional requirements. Created vision, scope, and use case documents business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Conducted Joint Application Development JAD sessions with stakeholders throughout SDLC to resolve open issues.
• Created Use Cases, Use Case Diagrams, Activity Diagrams, Business Flow Diagrams and Business flow diagrams using MS Visio.
• Created User Requirement Specifications URS , Business Requirement Document BRD and Functional Requirement Specifications FRS documents.
• Actively participated in group based problem solving and decision making throughout the different phases of Agile.
• Setting up test scenarios and executing on these scenarios.
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test UAT .
• Worked closely with the testing team to make sure all the changes made to requirements documents are implemented in the Test Cases.
• Provided user training assistance.

Environment

UML, MS Office, MS Visio, MS Project, Agile, SQL, Win Runner, Test Director, Requirements Analysis, Business Analysis, Share Point