SUMMARY

• Expert in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications with over 16 years of Business Analyst experience.
• Have over seven years of SAP FI - CO experience including but not limited to Fixed assets, Accounts Payable, Accounts Receivable, General Ledger, product costing, interfaces to subsystems, Enterprise Asset Management, Material Master Management, Procurement (Purchase Requisition-Approval-Order) as well as Business Warehousing/Business Objects modules. In-depth knowledge of planning, design implementation, troubleshooting and performance tuning support of SAP FI-CO, EAM, MM, Procurement, Online Payment gateway integration, Business Information Warehouse Reporting, POS, EAM, ESS/MSS, portal.
• Experienced business analyst in international finance with strong understanding of corporate values and business relationships in the United States and Europe.
• Exceptional quantitative skills to perform business and investment analysis as well as utilizing agile-scrum methodology
• In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, Visio, single sign-on (LDAP).
• Familiar with current industry standards, such as NAICS Sector 21, Oil Pollution Act, Foreign Corrupt Practices Act (FCPA), The International Anti-Bribery and Fair Competition Act, SEC Rules & Regulations, HIPAA, SOX, Title 21 CFR Part 11, 21 CFR Part 820, ISO, Six Sigma, and Capability Maturity Model (CMM).
• Adept at reducing development costs and providing traceability of projects.
• Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.
• Adept at managing projects and leading cross-functional teams to accomplish goals.
• Excellent communication skills to interact and build relationships with clients and colleagues at all levels.
• Fluent in Turkish with knowledge of German.
• Proficient in MS Project, Project Online, MS Office, Visio, Azure, Jira; Oracle and Mainframe applications; Standard & Poors and SWIFT products.

TECHNICAL SKILLS

Platforms: SAP (Development, Business, Project), Mainframe, MSDOS, Windows NT/2000/XP, Linux, Lotus NotesGui/Tools SAP, SAP BW, MS Project, Visio, Access, Word, Excel, SharePoint; DOORS 7.1, TrackWise, Crystal Reports, ProxyEdge, Grapholite, Threat Management Software for the Portal Reverse proxy

Databases: SPA, Oracle, MS Access, SQL

Testing Tools: WinRunner, LoadRunner, Quick Test Pro (QTP), Test Director 6.x/7.x/8.x, Worksoft Certify

Industry Standards: PMBOK, NAICS Sector 21, Oil Pollution Act, Foreign Corrupt Practices Act (FCPA), The International Anti-Bribery and Fair Competition Act, SEC Rules & Regulations, HIPAA, SOX, CFR 21 Part 11, CFR 21 Part 820, Six Sigma, CMM

PROFESSIONAL EXPERIENCE

BUSINESS ANALYST

Confidential, Rochester, NY

Responsibilities:

• Led teams across broad technical, financial and business disciplines to create BRDs and FRDs. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Conducted business process Gap Analysis between To-Be design and SAP standard Business Processes, and made recommendations for Process Improvement.
• Translated business requirements into SAP functional requirements and created Functional Design Specifications.
• Solved application and configuration issues and collaborated with other BSA's to ensure end-to-end business process integration.
• Created Test Scripts, developed SAP User Procedures, Training Curriculum and conducted Training Sessions for all levels of end users.
• Wrote business cases, requirements, mock-ups, test plans, and documentation for new reports in SAP to cover gaps between initially delivered SAP functionality and business needs.
• Worked with various types of programmers to perform solution validation and facilitate testing.
• Trained new users and performed remedial training to existing users, including creating training and reference documents.
• Have expertise inAccounts Receivables, Accounts Payable, Cash management and General Ledger.
• Have thorough knowledge ofFSCM dispute management, collections management, credit management, In House Cash and Biller Direct.
• ConfiguredScreen layoutfor Asset Master Data, createdasset classesfor Group Assets, createdAllocation structuresandsettlement profiles.
• DefinedValidationandSubstitution rulesfor different scenarios in Asset accounting.
• Designed business and functional-architectural (technical) documentation and prepared Project Plans and Business Requirements to document the Current State, Future State, Gap Analysis, and Workflows, EPMO policies, BPR, Flow chart, RACI, Risk Register for ongoing projects such as SAP FI-CO Fixed assets, Accounts Payable, Accounts Receivable, Inter-departmental settlement rules & back-charges, General Ledger, product costing, interfaces to subsystems, Enterprise Asset Management, Material Master Management, Procurement (Purchase Requisition-Approval-Order) as well as Business Warehousing/Business Objects modules, Online Payment gateway integration, POS, EAM, ESS/MSS, portal.
• Worked with project stakeholders and business units to create and document Project Charter that defines project goals and objectives, governance structure, and roles and responsibilities.
• Utilized agile-scrum methodology while conducting business analyst role in the county by using the real time knowledge -acquired from the stakeholders in a functional local government structure- rather than rough estimates to ensure that client criteria are met.
• Produced Statement of Work for each project including definition of services to be performed, project duration, milestones, estimated effort, acceptance criteria, issue resolution, and escalation process.
• Managed and oversee Analysis and Design reviews and documentation ensuring stakeholders finalize and approve for implementation (Steering Committee).
• Created and track web support tickets for all issues/bugs/enhancements and ensure resolution in a timely manner with minimal impact to project via iSupport helpdesk ticketing software.
• Escalated issues to appropriate project teams and stakeholders and act as the key point of contact to the client for the development team and documenting the defects log.
• Generated use case test scripts and directed user testing and manage testing results to ensure client provides sign off for releases.
• Prepared project plans and weekly status report to update senior management regarding project resources, milestones, and risk management.
• Participated in teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data.
• Effectively interacted with developers and users for change requests, performed root cause analysis and impact analysis for issue resolutions/escalations; managed Change Control Processes and document changes by applying change requests, versions, and addendums to project scope.
• Developed re-occurring schedule and drove status updates and Steering Committee meetings for each project document and communicate project updates including project milestones, target start and end dates, accomplishments, and risks and remediation plans.
• Have excellent conceptual and working knowledge of System Development Life Cycle, RUP and UML Methodologies as well as Extensive experience in Gathering Requirements, Analyzing them, Modeling Business Process Flows, writing Business Requirements Document (BRD), Use case Specifications, Systems Requirements Specification (SRS), Workflows using UML and RUP methodology.
• Documented the Deadlines and Procedures, Training and Development, and Business Requirements for configuration of EAM, FI-CO, MM, ESS/MSS modules of SAP.
• Led developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans for data center sites throughout New York, New Jersey and California.
• DesignedData Mapping, Data Governance, TransformationandCleansingrules for the Master Data Management Architecture involving OLTP, ODS and OLAP.
• Extensively used SQL and MS excel functions for data retrieval, data comparisons and data validations.
• Involved in planning & training the users for generating various Crystal Reports for regulatory & other reporting.
• Collected annual budget data and reviewed departmental planning efforts. Prepared analysis and reports for director of risk management.
• SAP Point of Sale, SAP Enterprise Asset Management and intranet/externally faced portal with SMEs of Monroe County Finance Department and 27 other cash transaction groups.
• Initiated an all-IT systems scan by working with an outside Vendor (IGI) to scan through all network and outside access including all SAP, Oracle, Access etc. based systems in the County to address the vulnerabilities from outside and inside.
• Implemented single sign-on (LDAP) for county users and implemented/maintained Threat Management Software for the portal reverse proxy making the portal accessible for outside users for online payments.
• Initiated the projects for including all out of SAP scope departments to be included under SAP roles & T-code authorization based security model to address internal audit concerns rooted from Insider Threat.
• Coordinated Steering Committee meetings, Cyber Security workshops, meetings and initiatives with the participants from Monroe County, City of Rochester, NY State Homeland Security and Emergency Services, Federal Bureau of Investigation.
• Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts.
• Conducted analysis on SAP BW environment in order to identify opportunities for fine-tuning and recommended customers’ BW teams including billing and invoicing. Identified and resolved problems, including workarounds, pertaining to report requirements that were not directly feasible using straightforward approach. In-depth knowledge of reporting with SAP BW info providers such as Info objects, Cubes, Queries.

SENIOR BUSINESS ANALYST

Confidential, New York, NY

Responsibilities:

• Initiated the projects for including all out of SAP scope departments to be included under SAP roles & T-code authorization based security model to address internal audit concerns rooted from Insider Threat at Petrobras.
• Escalated issues to appropriate project teams and stakeholders and act as the key point of contact to the client for the development team and documenting the defects log.
• Generated use case test scripts and directed user testing and manage testing results to ensure client provides sign off for releases.
• Prepared project plans and weekly status report to update senior management regarding project resources, milestones, and risk management.
• Participated in teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data.
• Effectively interacted with developers and users for change requests, performed root cause analysis and impact analysis for issue resolutions/escalations; managed Change Control Processes and document changes by applying change requests, versions, and addendums to project scope.
• Developed re-occurring schedule and drove status updates and Steering Committee meetings for each project document and communicate project updates including project milestones, target start and end dates, accomplishments, and risks and remediation plans.
• Led teams across broad technical, financial and business disciplines to create BRDs and FRDs. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
• Developed relationships with Business Managers, Operations and IT to create Business Requirements and GAP Analysis for SAP FI-CO module configuration.
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Utilized agile-scrum methodology while conducting business analyst role in the company by using the real time knowledge -acquired from the stakeholders in a functional corporate structure- rather than rough estimates to ensure that client criteria are met.
• Designed business and functional-architectural (technical) documentation such as EPMO policies, BPR, Flow chart, RACI, Risk Register for ongoing projects such as SAP FI-CO Fixed assets, Accounts Payable, Accounts Receivable, Inter-departmental settlement rules & back-charges, General Ledger, product costing, interfaces to subsystems.
• Worked with project stakeholders and business units to create and document Project Charter that defines project goals and objectives, governance structure, and roles and responsibilities
• Conducted analysis on SAP FI-CO environment in order to identify opportunities for fine-tuning and recommended customers’ FI-CO teams. Identified and resolved problems, including workarounds, pertaining to Fixed assets, Accounts Payable, Accounts Receivable, Inter-departmental settlement rules & back-charges, General Ledger, product costing requirements that were not directly feasible using straightforward approach. In-depth knowledge of reporting with SAP BW info providers such as Info objects, Cubes, Queries.
• Developed use case with UML for new product functionality. Updated SOPs and WIs.
• Updated System Change Request (SCR) forms for Product Data Management (PDM).
• Traced test cases and functional specifications to SSRs and BPRs using DOORS.
• Applied change requests, versions, and addendums.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Interacted with SMEs to understand and gather requirements to improvise calculations of credit risk using the STA and IRB (Internal Rating Based Approach) and for calculations of operational risk using the STA, BIA as well as Advanced Measurement Approach.
• Provided ad-hoc support to end users to make sure they are in compliance with access policy and procedures.
• Provide ad-hoc support to end users to make sure they are compliance with access policy and procedures.
• Led developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans for data center sites throughout 35 overseas locations.
• Gathered the requirements for various reports including regulatory reporting.
• Facilitated Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Designed Data modeling forData Warehouse/Business Warehousedevelopment, Data Analysis for Online Transaction Processing (OLTP) and Data Warehousing (OLAP)/Business Intelligence (BI) applications.
• Documented Software System Requirements (SSR) and BPR for SAP R/3 4.7 and FI-CO teams.
• Used analytical rigor to interpret quantitative and qualitative information and presented complex data in a user-friendly format that conveyed research and findings.
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Performed Fit-Gap analysis of business rules, business and system process flows, user administration, and requirements. Ensured cGMP and compliance requirements (Title 21 CFR Part 11) were met.
• Liaised with production facilities, local distributors in regards the production time-line, labeling, shipment, invoicing and commissions.
• Conducted and oversaw the research and analysis of compensation, governance and financial data from public sources and client-provided materials.
• Prepared recommendations and supporting quantitative modeling support for the design of short- and long-term incentive compensation programs and other recommended solutions to be presented to Board of Directors and senior management.
• Assisted in the preparation of client regulatory filings, including proxy statements.
• Project deployments to over 100 business partners in some of the following countries: USA, Belgium, Brazil, Nigeria, South Africa, India, China, Australia, Germany, United Arab Emirate, The Netherlands, United Kingdom, France, Italy, Turkey and Russia.
• Monitored developments in the fields of executive compensation and corporate governance, including but not limited to any changes in the regulatory or competitive environment, and provided support to senior leadership in the preparation of market alerts and related marketing materials.
• Provided ad-hoc support to end users to make sure they are in compliance with access policy and procedures.
• Provide ad-hoc support to end users to make sure they are compliance with access policy and procedures.
• Regularly communicate and model values of the Company through development, performance, mentoring and evaluation of staff, while concurrently focusing on retention of diverse work teams.

BUSINESS Analyst

Confidential, Edgewood, NY

Responsibilities:

• Prepared project plans and weekly status report to update senior management regarding project resources, milestones, and risk management.
• Participated in teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data.
• Effectively interacted with developers and users for change requests, performed root cause analysis and impact analysis for issue resolutions/escalations; managed Change Control Processes and document changes by applying change requests, versions, and addendums to project scope.
• Developed re-occurring schedule and drove status updates and Steering Committee meetings for each project document and communicate project updates including project milestones, target start and end dates, accomplishments, and risks and remediation plans.
• Utilized agile-scrum methodology while conducting business analyst role in the company by using the real time knowledge -acquired from the stakeholders in a functional corporate structure- rather than rough estimates to ensure that client criteria are met.
• Defined Project Scope, high-level business requirements, documented the constraints, assumptions & business impact. Identified project Risks & mitigations.
• Baselined the business requirements by conducting the requirement analysis meetings and translated them into functional requirements specifications.
• Developed the business process workflow, functional workflow diagrams and screen mock-ups for user reviews.
• Prepared and presented the budget estimation report with details of cost and resource allocations with effective timelines.
• Gathered information from end user based on their needs. Development of SAP BW objects (Info Objects, Info Cubes, Data Sources, Info Sources) and responsible for data loading (Master Data and Transaction Data).
• Directed delivery of process transformation, technology initiatives and changing management.
• Developed use cases, workflow, screen mock-ups, and conversion requirements to increase timeliness and accuracy measurement criteria by up to 8% each year.
• Conducted risk engineering to derive and execute action plans on time with two teams of six professionals in the U.S. and India to produce and distribute proxy information to global custodians and institutional clients with investment holdings in 100+ international stock markets.
• Interfaced with SMEs to prepare BPR documents for ongoing projects.
• Developed the parent-child data relationship models, ER modeling, database connections; defined data reports using RDL.
• Developed data flow diagrams and business process workflow diagrams and also developed file monitor screen designs to efficiently streamline and monitor the inbound & outbound data flows.
• Provided a thorough knowledge transfer of the project to the QA team prior to their test plan and test case preparations; discussed various positive and negative test scenarios; reviewed and approved test cases.
• Prepared UAT schedules and coordinated with Business users and technical teams to resolve issues during UAT and production parallel testing; performed end to end business level testing.
• Prioritized business and systems problems; analyzed legislation and conducted impact analysis.
• Prepared business process models; used Visio to create use case diagrams.
• Liaised with Business Analysts in New York, Hyderabad, Tokyo and London to create data maps.
• Attained top performer status every year for Global Proxy Services group.
• Collaborated with senior management to improve processes and implemented change in “datafeed” received from vendors, increasing timeliness and accuracy of data and decreasing costs by 15%.
• Selected as business analyst for conversion and implementation of Global Proxy Plus system used in production and transfer of data entry functionality to Hyderabad, India.
• Participated in Global Corporate Governance seminars of several countries’ Stock Exchanges as well as implementation of the procedures laid out in those seminars.
• Led Global Proxy Group during joint venture project with Tokyo Stock Exchange and coordinated training with Hyderabad team.
• Managed training material preparation and system set up for internal and external clients and new staff members.
• Teamed with Employer Services Division to train and manage projects regarding payroll, benefits, and tax services.