SUMMARY

• Passionate, Pro - active, Determined and Result Oriented Scrum Master with 8+ years of experience in business analysis.
• Certified Scrum Master with proven ability to work with self-organizing and cross-functional teams in IT, Finance and E-commerce domains.
• Excellent work ethics and analytical skills coupled with excellent communication, written and interpersonal skills describing a committed team player.
• Possess excellent business writing skills required for documenting Project Definition Document (PDD), Business Requirements Document (BRD), Functional Requirements Document (FRD)
• Excellent project-management skills, people management skills, conflict resolving skills, communication and networking skills
• Thorough understanding of software development methodologies such as Waterfall, and Agile/Scrum and Hybrid Model.
• Experience in conducting GAP analysis, Impact analysis, Feasibility study, Cost-benefit analysis, Risk analysis, Root cause analysis, and SWOT analysis.
• Skilled at gathering requirement using different elicitation techniques such as Client interviewing, Focused Group, Artifact Digging, Prototyping, Job shadowing, Document Analysis, Reverse Engineering and Benchmarking.
• Stated the DOD( Definition of Done) and user stories as INVEST model
• Facilitated Scrum Ceremonies such as Product Backlog Meeting, Daily Scrum Meetings, Sprint Planning Meeting, Sprint Review Meeting and Retrospective Meeting and Extensive knowledge in maintaining Product backlog, Burn down chart and Team Velocity.
• Experienced with JIRA, Rally and HP-ALM to capture the User Stories and User Requirements.
• Facilitated Agile adoption retrospective for the organization with the leadership and guided teams with leadership skills for outcome resulting in enhanced performance.
• Skilled in identifying the data requirements, preparing data flow diagrams, designing Schemas, Fact tables, data analysis and data mapping,
• Involvement in Data Mining / Dimensional Modeling, Database Debugging, ETL process.
• Familiarity with White-Box and Black-Box testing techniques such as Load Testing, Regression Testing, Unit and Functional Testing, Integration, System Testing and Performance Testing.
• Knowledge and experience in conducting User Acceptance Test (UAT) and creation of dummy Data.

TECHNICAL SKILLS

Business Modeling Tools: Rational Requisite Pro, HPALM, UML, MS Visio, Rational Rose, Adobe Photoshop CS3, Corel Draw 12, Adobe Illustrator.

Methodologies/ Frameworks: Agile/Scrum, Waterfall, Spiral.

Requirement Management: MS Office, JIRA, RALLY, HP ALM 11.5

Database: MS SQL Server 2012/2008/2005 , My SQL Work, MS Access Business Intelligence

Reporting Tools: Tableau, Tableau Desktop 8.2, Crystal Reports, Cognos 10 (report & Query studio), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS), Spotfire, QlikView

ETL Tools: Informatica, IBM Cognos, IBM Infosphere

QA Testing Tools: HP QC, JIRA Green hopper

Documentation Tools: MS Office Suite, SharePoint 2010/2013

Data Warehousing: Data Marts, OLTP, OLAP, ROLAP, DOLAP, MOLAP, HOLAP, Query/Reporting, Data Mining, Slicing/dicing, Drill Down/Roll Up, MDM

Project Management Tools: MS Project professional, MS Project Server, MS SharePoint 2010, SharePoint Designer, RALLY, Version one

PROFESSIONAL EXPERIENCE

Confidential, Hopewell, NJ

Scrum Master

Responsibilities:

• Worked with decision makers, system owners, business users and SME’s to have clear understanding of the high level requirements and goals.
• Implemented Agile Scrum methodology during the project life cycle and ascertained deliverables on a per sprint basis.
• Facilitated Product Backlog Meeting, Daily Scrum Meetings, Sprint Planning Meeting, Sprint Review Meeting and Retrospective Meeting
• Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
• Assisted team to improve sprint efficiency and remove impediments faced by team
• Used Scrum Related tools such as Rally to document and visualize stories, tasks and measure performance through burn down charts/velocity charts
• Maintained meeting notes and presented weekly status reports on the project using Business Object Crystal Report.
• Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding
• Worked and coached with various global Scrum team using People management skills
• Conducted Scrum of Scrum Meeting to remove the dependencies and increase the effectiveness
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Assisted with internal and external communication, improved transparency, and radiated information
• Provided all support to the team using a servant leadership style whenever possible.
• State the Definition of Done at the end of every sprint to declare delivery of a usable new increment.

Environment: Scrum, Windows 7/Vista/8, MS Office Suite, Java, Java Scripts, XML, SOAP, C++, MS Project, MS Visio, UML, Adobe Photoshop, SharePoint 2013, SQL Server Services,, HP Load Runner,Rally.

Confidential, Chicago, IL

Scrum Master

Responsibilities:

• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Facilitated Scrum meeting with technical/non-technical team, SME’s to clarify business rules & solve impediments and translated Functional requirements into User stories using Rally.
• Assisted Product owner to prioritize the user stories for sprint
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations and adopted scrum techniques using Moscow and planning poker.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Facilitated creativity and empowerment for the Cross functional development team.
• Ensure developed User Stories meet the ‘INVEST’ model
• Work closely with project owner in backlog management and continuous delivery of features and also maintained burn down chart and team velocity.
• Updated Agile tracking systems to provide transparency on product and sprint backlogs
• Continuously learned Agile/Scrum techniques and shared findings with the team
• Encouraging the team for self organization to boost the efficiency and coordination
• Handled multiple Scrum teams and represent them during Scrum of Scrums meetings held.

Environment: Scrum, Windows 7/Vista/8, MS Office Suite, Java, Java Scripts, XML, SOAP, MS Project, MS Visio, UML, SharePoint 2013, SQL Server Services, Runner, Rally

Confidential, Buffalo, NY

Scrum Master/ Business System Analyst

Responsibilities:

• Facilitation of all Scrum ceremonies, e.g. daily stand ups, sprint planning, backlog refinement, reviewsand retrospectives, utilizing a servant leadership style
• Created AS-IS process workflow and TO-BE process workflow and conducted GAP analysis for thebusiness.
• Creation of data-driven reporting each sprint to show team progress and maturity to provide transparency to the team and senior management
• Guiding and coaching the team on how to use Agile/Scrum practices and values, and how to get the most out of self-organization
• Identify, escalate and remove impediments to sprint goals
• Building a trusting and vibrant environment where problems can be raised without fear of blame or judgment.
• Placing emphasis on conflict resolution, problem solving, and continuous improvement
• Facilitating delivery via collaboration, discussion, and decision making, rather than assigning or dictating work
• Assessing the Scrum maturity of the team and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Tracked team velocity and sprint progress using Sprint burn down/ burn up chart and Product burn down chart and conducted time boxed daily stand-up meeting.

Environment: Waterfall, Scrum,Agile MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project 2010, Visio, UML, SharePoint 2010, SQL, IBM Cognos, Informatica, HPALM, HPQC,SQL server services, Crystal Report, Rally

Confidential

Business Analyst

Responsibilities:

• Obtained a detailed knowledge of business process involved in the project environment.
• Extracted the business requirements for the end users keeping in mind their need for the application and developed the BRDs.
• Interacted with numerous internal groups and formed productive and positive working relationships with staff with varying technical and business backgrounds and skill levels across the organization.
• Used business process modelling techniques for reengineering.
• Conducted Gap Analysis to show the current and proposed functionalities of the system.
• Generated reports using business objects.
• Extensively involved in JAD sessions to converge early towards a design acceptable to the customer and feasible for the developers.
• Involved in the back office operations using data from Confidential .
• Created artifacts and defined milestones and iterations plan for inception and elaboration phases.
• Assisted in testing the application whether all the user requirements were catered to by the application.
• Performed different testing like unit testing, system testing, and functional regression testing.
• Involved in preparing a simple and detailed User manual for the application for intended users.

Environment: Scrum, MS Office Suite, XML, REST, C++, MS Visio, UML, SharePoint 2010, SQL Server Services, Tableau, Mock up, Screens, Rally, Minitab

Confidential

Business Analyst

Responsibilities:

• Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis.
• Created Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor
• Analyze Business Requirement Documents (BRD) and Functional Requirements Documents (FRD) for test planning and scripting.
• Defined functional business requirements, analyzed client requirements, and generated workflow processes..
• Creation of business plans, proposals, and marketing plans to subsidize new brick and mortar retail operation vending assistive aids for customers with minor disabilities.
• Performed Unit Testing and User Acceptance testing and documented detailed results.
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.

Environment: Windows/XP, Microsoft Office, Rational Requisite Pro, MS Office, SQL Server, MS Project, MS FrontPage, MS Access, Oracle Sales, SQL server, EDI, Documentum., UM.

Confidential

Jr. Business Analyst

Responsibilities:

• Executed Software Development Life (SDLC) cycle from inception to deployment with regards to testing (Requirement Analysis, Test Planning, Test Cases, Script Development, Test Execution, Test Reporting, Test Result Analysis User Acceptance Testing and Defect Retesting)
• Used JIRA to track and follow-up on defects with the QA and developers in different builds.
• Participated in Requirement Review Meeting with Business, Development Team Manager and SMEs.
• Worked closely with the end users and technical team to ensure best practices in testing methodologies.
• Create Test Cases to conduct White Box Testing, Positive and Negative Testing of the application.
• Conducted Business/Technical Impact analysis for change requests and requirement walkthroughs and advised concerned Project Managers and Business System Analysts on the impacts of the changes.
• Assisted Lead Business Analyst in the creation of Use Case Diagrams, Process Flow Diagrams and GUI designs using UML modeling, mock up screen designing tools such as Rational Rose, Adobe Photoshop.
• Participated in brainstorming sessions on Quality Analysis, Manual/Automated Testing and defect tracking.
• Gathered functional requirements and created vision, scope, and other artifacts during the inception phase.
• Participated in Business Requirement Definition (BRD) workshops along with clients and Subject Matter Experts.

Environment: SDLC, SQL, My SQL Work bench, UML, MS Visio, XML, HTML, Windows (98/XP service pack 2,3/vista/7/8), MS Office, MS Project, Rational Clear Case/ Clear Quest,, JIRA, IBM Rational Rose, Adobe Photoshop.