SUMMARY

• Result - oriented professional with around 7 years of experience in business process, financial analysis, systems analysis at various cross-functional environments.
• Recognized for the outstanding ability to identify, conceptualize, and solve highly complex problems.
• Versatile and innovative, with the ability to balance multiple priorities, manage change, and effectively adapt to fast-paced environments
• Expertise in the financial domain which includes:
• Investments: Covering instruments like Equities, Mutual Funds, bonds and PMS
• Insurance: knowledge on different insurance types such as Life insurance which includes Term, universal, whole life and others, Health, Home, and Auto insurance; also includes the coverage, claims and discounts
• Banking: Hands on knowledge on banking processes and products which also includes HSA and CD accounts and Credit Cards
• Worked extensively on Loan and Mortgage including sub products
• Industrial experiences include MFG/PRO ERP’s Sales & Distribution, Supply chain Management, Purchasing, Manufacturing and Planning; Confidential Cost point ERP’s Material Management Module, US Federal Contractors, Projects, Billing and Revenue.

TECHNICAL SKILLS

Business Modeling Tools: Enterprise Architect, MS Visio

Testing Tools: Quality Center, Quick Test Professional

Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS Project, Outlook

Operating Systems: MS Windows NT/2000/XP, Mac OS X, UNIX, Linux

Web Authoring: HTML, XML, Dreamweaver

Databases: Oracle 8i/9i/10g/11i, SQL Server, MS Access, MySQL, Teradata

Languages: C, C++, C#, JAVA, J2EE

ERP: Confidential Costpoint, Confidential GCS Premier, Confidential Vision (CRM), MFG/PRO, SAP MM

Project Management: Clarity, SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Cranston, RI

Senior Business Analyst

Responsibilities:

• Conducted user interviews and correlated them with client requirements
• Led sessions with users from various regions and subject matter experts (SMEs) for requirements gathering
• Conducted Gap analysis between the present system and the requirements gathered from the business owners
• Develop a comprehensive set of artifacts documenting new end-to-end business process
• Collected business process information, requirements and developed models for each business process.
• Used Visio to create business processes, business flow diagrams and work flow diagrams
• Analyzed the existing application, the previous business requirements & implementation documents and also understood the various workflows.
• Identified, organized, and documented the Change Request Requirements throughout the project
• Created and maintained the Requirements Traceability Matrix (RTM)
• Developed and maintained project documentations including business requirement document (BRD) and systems requirements document (SRD) using rational requisite pro
• Responsible for the generation of weekly and monthly status reports which were sent to executive management
• Conducted a series of impact assessment sessions with the affected business lines and functional units

Environment: MS Visio 10.0, Share Point, MS PowerPoint, MS Excel.

Confidential, Richmond, VA

Business Systems Analyst

Responsibilities:

• Gathering requirements to bringOriginationandApplicationdata from several source systems into MDW. Mainly gather system agnostic data requirements from the business users.
• Actively working on Data profiling, since data sources are new to Capitalone and are result of several bank acquisitions.
• Gathered the business intend, business question and business requirements from different business users and convert them into system requirements.
• Worked closely with Data Modeler, Tech-Lead and ETL developer for PL, universe and report developer.
• Work closely with Data steward and tried to bring the naming conventions and quality definitions as part of MISMO standards.
• Get the approval for each requirement and perform the formal hand-off meeting with Development team, Tester and Data stewards.
• Created BRD, System Requirements Specification (SRS), FRD, and test plans for the project. Also participated in deciding the scope of the project since appropriate source analysis was not conducted at the project inception stage.
• Contributed in the design of the logical data model (relational and dimensional) and work on mapping the data to the data model and documented data rules and derived logics
• Experienced performing data profiling and data analysis by running SQL queries

Environment: MS Visio 10.0, Rational Req Pro, Microsoft Windows 2000 Server, SQL, Teradata, MS PowerPoint

Confidential, Redwood City, CA

Business Systems Analyst

Responsibilities:

• Includes development of thousands of sites monitored by eMoney, Partial client list includes TD Bank, MassMutual, MetLife, LPL Financial etc
• Understanding the Life cycle and/or the process involved in Banking, Credit Card, Loans, Insurance, and Investment
• Analyze the client’s holdings and investments, involved in trading and track daily changes to appraise their asset.
• Helped client/advisors to manage their financial planning and determine their net worth based on income (Trading, fixed income like bonds), expenses, assets, basic tax calculation and assumed Rate of return on investment
• Analysis of redundant flaws in the required site and retrenching of agents at development end using tools like SQL and Java programming
• Designing, Development, Testing, Deployment and Maintenance of Business Objects
• Conceptualized and implemented effective strategies with a view to achieve business objectives using Data Mining, Analysis, Process creation/documentation and Data measurement
• Involved in gathering and writing Business Requirements Document (MRD/BRD), Functional Specifications (FSD/PRD), Use Cases, performing Market Research, and Competitive Analysis
• Timely tracking of reports and monitoring the success rate of the user for easy movement
• Improving process productivity by risk mitigation, using variance analysis
• Creating/Improving processes within the team for increased health of presentment
• Creating Functional Specification Document (FSD) in the reference templates and pushing these to open reports
• Involved in the high level team meetings for data structure changes. This involved providing suggestions for enhancements along lines of product and data base changes
• Gathering client requirements (Functional and Non Functional) and creating Use Case documents to support the same for improving client relationship using enhanced client interaction
• Responsibilities also include creating deadlines and metrics for SLA bound customers and active participation on client calls
• Analysis and studying the initial trend of the new sites which would be powered by Confidential
• Gap analysis for the listed sites, based on the data model that Confidential has and to come up with new API’s which would support the new terminologies
• Working along with the cross functional analysts to make them understand the requirements specific to the sites
• Includes report creation for stakeholders within and outside the company
• Direct Reporting for Managerial/Senior Management level
• Daily monitoring of the newly launched sites to analyze the trend of the success rate, else in case of any issues which affect the success rate finding out the problem and rectifying the same with the committed SLA
• Calculation of key trends like productivity, efficiency calculations
• Managed requirements for building the entire Portfolio Manager functionality which included cleansing, augmenting and normalizing holdings data from multiple sources
• Established business rules to integrate third party solutions like CUSIP db (from S&P) and Market Watch

Environment: MS Excel, SQL, MS PowerPoint, Java, Confidential money Center, UML

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Analysis of Client Requirements and Feasibility study of existing system
• Writing Business Requirements Document (MRD/BRD), Functional Specifications (FSD/PRD), Use Cases
• Performing Market Research, and Competitive Analysis
• Preparing of High Level Project Plan and system requirements
• Defining the Process Flow Models for each department wise
• Preparing different types of Test cases using Quality Center
• Coordinating with DBA team and technical team on setting up of the system
• Implementing the software at the client place
• Preparing the Training documents and providing training to the client
• Working with client on setting up their history data in to the existing machine
• Support the Implementation of the Solution
• Post Implementation Review and Assessment

Confidential

Business Analyst/ Functional Consultant

Responsibilities:

• Analyzing of companies entire structure and their requirements and Preparing Business Rules, cases and flow charts
• Requirement Analysis, Information gathering and preparing business rules
• Studying the present Org structure, financial structure, Inventory and approach the new way of handling structure in Costpoint
• Preparing the functional requirements through flowcharts
• Preparing of the Project Plan and functional requirements
• Analyzing of present structure and approach the new methods and settings of this approaches in the masters
• Recommending the Chart of Accounts (COA), Pools of Accounts, Project Billing and Revenue Formulas
• Testing of the Functionality of Projects, Cost allocations, Salary and Billing Invoice using various test methods
• Preparing and Providing Training documents to the client
• Uploading of all the Modules Master data into system using Upload tools
• Define the Company Financial Structure and Balance Sheets
• Assisted QA team for regression test, and system test
• Involved in the creation of the User manual and Assisted with user testing of systems, User Acceptance Testing, developing, maintaining quality procedures, ensuring that appropriate documentation in place
• Setup, co-ordinate & conduct System & UAT testing with the end users
• Involved in Pre and Post go live support along with cross functional team, development team, QA team and DBA
• Once deployed was involved in production support

Confidential

Lead Material Module Consultant

Responsibilities:

• Creation of MM Organizational elements and assignment to overall structure.
• Configuration of master data including material master, vendor master.
• Configuration of document type settings for different purchasing documents like PR, PO, RFQ.
• Configuration of price determination process.
• Configuration of system settings for External Services.
• Configured stock transfer between plants and storage location to storage location within plant and plant to plant.
• Configured the valuation and Account Assignment component of MM in relation to automatic postings and valuation classes for various material types using internal processing keys.
• Exposure to special procurement types like Vendor consignment, Subcontracting, Stock Transport, Pipeline materials and Returnable Transport Packaging.
• Processing of Stock Transfers and Transfer Postings and Configuration of Inventory Management Documents.
• Estimating the Materials for Budgeting Purpose.
• Experienced in end-to-end implementation in different phases, rollout and post-go live support.
• Documentation for Blueprint, configuration documents and user procedure.

Environment: MS Excel, SQL, MS PowerPoint, MS Project, ERP Costpoint, UML

Confidential

Techno Functional Consultant

Responsibilities:

• Analyze the business requirements; recommend possible alternate solutions to customers
• Implemented new functionality, formulated reusable solutions to new, unique issues, also enhanced existing solutions following solution-centered support methodology
• Performed all functional- technical transaction and implementation
• Coding and Development, Testing and Deployment
• Interacted with the main users and core users of MFG/PRO
• Customization of ERP system and Migration from current legacy system
• Facilitated the resolution of complex issues
• Trained end users and gathered functional knowledge, documentation, User guide preparations and reviews
• Monitor process compliance, through sample checks, and take corrective action in case of non-compliance
• Develop, modify and review software/ system designs and associate test plans
• Estimate efforts required for design, development of system components and modules
• Test Plan and Test Cases preparation. Test case execution, System testing and Integration testing

Environment: Progress, ERP MFG/PRO, MS PowerPoint