SUMMARY

• Over 7+ years of experience in IT industry with expertise in Business Analysis, Development and Data Modeling pertaining to Health care, E - Commerce and Banking.
• Most recently wrapped up with current project which was a Business Analyst Within most of the previous roles were responsible for enhancements to various systems and web portal upgrades to increase efficiency. Experienced working with the development as well as the business side to create complete technical and functional specs.
• Experienced in gathering business requirements, application design, technical and business writing and testing methodologies
• Experience in Software Development Life Cycle (SDLC) aspects such as Requirements Analysis, Design, Development, Testing and Deployment.
• Extensive knowledge in the field of RDBMS concepts and Entity Relationship (E-R) diagrams.
• Developed use case diagrams, class diagrams, sequence diagrams, state diagrams and activity diagrams using UML to make users and developers understand the system.
• Experience in requirements analysis using RequisitePro, ClearCase validation using Caliber RM.
• Experience in using Bug tracking tools such as HP ALM/Quality Center, and Bugzilla and practical experience in defect tracking and Bug Cycle
• Experience in using business process models, re-engineering, functionality enhancements, migration to new technology and value-addition of existing business solutions
• Extensive experience in IBM Rational Team Unifying Platform containing tools such as IBM Rational Unified Process (RUP), RequisitePro, ClearCase, ClearQuest, Rational Rose
• Analyzed and synthesized results from Joint Application Development (JAD), proposed alternative tasks, benefits, determined if qualitative/quantitative standards met and organized TQM ethics.
• Extensive experience in customizing user defined fields, interfacing, installing and administering TestDirector for test case tracking and test case management
• Hands on experience with White-Box and Black Box testing with Expertise in Functional Testing, Integration/system testing, Performance testing, User Acceptance testing and Regression Testing.
• Experience in version control and configuration management tools like MS Visual Source Safe.
• Exposure to various Methodologies such as CMM, ISO 9001, Six Sigma.
• Good understanding of configuration and change management within the corporate environment.
• Strong interpersonal and communication skills. Capable of working equally well in teams and as an individual.
• Exceptional ability to build productive relationships with colleagues, clients, and vendors across all functional and technical disciplines, providing focused project management, and accurate and detailed business and system analyses.

TECHNICAL SKILLS

• Rational RUP
• RAD
• Waterfall
• Incremental
• Spiral UML
• ERWIN
• Agile
• Rational RequisitePro
• UML
• MS - Project
• MS-Excel
• MS-Word
• MS-PowerPoint
• Word
• Perfect Productivity tools
• MS-Visio
• QC
• Rational ClearQuest
• SQL*Plus
• SQL
• Core Java
• JavaScript
• UNIX queries.
• MS-SQL Server
• ORACLE
• MySQL
• MS-Access
• HTML
• Front Page
• Image Composer
• Macromedia Dream weaver
• Fireworks and Flash
• MS Photo Editor
• Rational ClearQuest
• Quality Center
• Win Runner
• CMMI
• SIXSIGMA
• ISO 9001
• HIPPA

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential, Charlotte NC

Responsibilities:

• Extensively used MS Project 2007 for a Project Management project and applied concepts of work breakdown structure, resource allocation, risk management, network flows, cost and schedule variance
• Evaluating and analyzing variances in deadlines, tasks, milestones and resource loading
• Facilitating project meetings including scheduling, recording and distributing minutes, and following up on action items
• Experienced in interacting with business users and executives to identify their needs, gathering requirements and authoring Business Requirement Documents (BRD), Project Charter and Project Approach Documents
• Understood the Business Logic, User Requirements and test-objectives to develop Use Case Scenarios
• Expertise in facilitating and conducting Joint Application Development (JAD) sessions with Business Clients to identify business rules, functional and non-functional requirements
• Conducted the AS-IS and TO-BE analysis of the business process using GAP analysis.
• Analyzed the complete Supply Chain, from receiving an order in OMS (Order Management System), WMOS (Warehouse Management Open System) and complete processing till final delivery to customer
• Analyzed restock/destock for inventory optimization from Access Database and generated report from Cognos tool
• Analyzed JDA for inventory to find out BOH of CASE, BREAK PACK and EACHES, to identify the demand of SKUs for FULL CASE shipping
• Identified the issue involved in Supply Chain and suggested the best way to mitigate it
• Worked closely with FC (Fulfillment Center) managers for better understanding of risk/issues involved in Supply Chain
• Proficient in MS VISIO to make Use Case models, Activity Diagrams, and Business Process work flows
• Create monthly/weekly status reports to update the project schedules & deliverable plan to Business and Portfolio Project Manager

Environment: Agile (Scrum),.Net, RUP, HTML, UML, MS Office, Use Cases, Requisite Pro, Quality Center, MS Visio

Business Analyst

Confidential, Atlanta GA

Responsibilities:

• Gathered requirements from Business Owners, stakeholders, Data Governance Team and the subject matter experts through meetings to understand needs of the system.
• Involved in developing existing data mapping by which each department can get accurate data from data base.
• Involved in data analysis and data mapping activities creating ER diagrams and data flow diagrams for data model links as a part of data base management.
• Gathered users’ stories by conducting meeting with various stakeholders, business users and end users with the help of project manager, product owner and facilitator.
• Analyzed user stories and separate them according to the preferences and prepared product backlog working with product owner and other SME.
• Worked with business users to gather requirements and create data flow, process flows and functional specification documents.
• Involved in collecting the MDM data to prepare the mappings documents.
• Analysis of functional and non-functional categorized data elements for data profiling and mapping from source to target data environment. Developed working documents to support findings and assign specific tasks
• Worked with data investigation, discovery and mapping tools to scan every single data record from many sources.
• Analyzed business requirements, system requirements, and data mapping requirement specifications interacting with client, developers and QA team.
• Prioritize user stories and assigned to different sprints.
• Facilitated daily scrum meetings and managed task board with user stories and board.
• Prepared and tracked burn down charts and velocity charts for timely delivery of projects.
• Prepared software requirement specifications (SRS), Business Requirement documents (BRD), Use cases, functional requirement document (FRD) & Traceability matrix
• Led JAD sessions with various stakeholders to rationalize and finalize the requirements
• Prepared training manuals, schedules, training plan, test plan and scripts for UAT.
• Gathered end users’ or customers’ feedback according to the system and conducted retrospective meeting for continuous improvement if needed according to end users or customers.
• Assisted development team in preparing wire frames for validating designs by the stakeholders.
• Identified various external and internal sources of Master Data
• Conducted Data Quality Review to understand the content structure & quality of data
• Worked on the complete ETL (Extract Transform Load) cycle for the master data
• Created a comprehensive list of data elements along with the Relationships and Interactions, Data Flow, and the current process of data update
• Transformed and prepared the existing data to fit the new Data Model
• Developed and maintained the Requirement Traceability Matrix (RTM) for the project deliverables using Rational Requirements Composer.

Environment: Agile (Scrum), MS Office Suits, MS Visio, MS SQL Server, Ms Share Point, Rational Rose, Rational Clear Quest, Rational Requisite Pro, Rational Clear Case, SSIS, HPQC.

Business Analyst

Confidential, Minnetonka, MN

Responsibilities:

• Worked with the business unit to define business requirements and analyze the possible technical solutions.
• Responsibilities included requirement gathering, business process flow, business process modeling and business analysis.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Designed and developed project document templates based on Agile/ Scrum methodology.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Assist project managers with the development of project schedules.
• Conducted workflow, process diagram, gap analysis and data analysis to derive requirements for the automation process.
• Conducted Estimation and Feasibility Analysis to wrap up project in the specified time period.
• Organized cross training of team members and users to become more responsive.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Assist data analyst in mapping task.
• Lead the identification and documentation of business metrics.
• Interacted with data architect for Data Mapping, Data Modeling and Entity Relationship Diagram.
• Documented Use cases.
• Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
• Participated in the logical and physical design sessions, developed design documents.
• Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.
• Helped the testing team documenting the system requirements and testing system development.
• Designed screen mockups for changes in system functionality using iRise, MS Visio and MS Paint

Environment: MS Visio, Agile/ Scrum Methodology, Microsoft SharePoint, SQL Navigator 5.1.1, SQL Server 2003/2005, ASP.NET, iRise

Business Analyst

Confidential, Dallas TX

Responsibilities:

• Responsible for business analysis, requirement specifications, project planning and identifying the resources and implementation of the project.
• Used Iterative RUP model for project implementation. The Project was streamlined through all phases of the RUP model starting from Inception through Transition. Used a Functional Decomposition strategy to divide system into sub-systems.
• Authored Computer Validation Report which involved extensive research and interaction with SME’s and our clients.
• Created Business Rules document studied about the various products of the application working on.
• Created business workflows on the claims module for the client to get a better understanding of the software and prepared a detailed BRD including all functional and non-functional requirements.
• UML was extensively used for specifying, constructing and documenting the software system.
• Performed the Gap analyses of the earlier systems, generated a detailed Requirements document describing new system architecture through Use Cases and Activity diagrams.
• Created functional flow diagrams, context diagrams and other high level diagrams for documenting the functionality of separate modules using MS-Visio and UML.
• Developed Class Diagrams, State diagrams and physical Component diagrams/ DFD’s to capture the entire system functionality and thereafter built a framework for the software development phase.
• Utilized business and technical tools to develop business and system requirement analyses with supporting variance reports, current and target business process flows and traceability matrices.
• Designed message formats, queues, legacy systems interfaces, and worked with the business Users through interviews and JAD sessions. Created front-end prototypes as deliverables and projected the end-delivery modules.
• Prepared requirement specification, functionality trace matrix, quality assurance plan and designed test cases. Communicated with business, technology leadership for overall project/program office milestones.
• Prepared project charters to conduct professional meetings for the client and team members.

Environment: Scrum, SQL, UML, RUP,MS-SharePoint, MS-Project 2000, MS-VISIO, CMMI, TestDirector7.6, windows 2000.