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Business Analyst Resume Profile

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DallaS

Objective:

Provide solutions,assessments andvalidation toa broad range of situationsby eliciting, planning, monitoringand analyzingenterprise requirements usingmodernAGILE methodologies.

Summary:

  • Sevenyears of experience, planning and managing business and technical affairs and support to policy, operations, regulations, and strategic planning in various industry domains like healthcare, retail, finance and data technology.
  • Worked in multiple types of projects such as business intelligence, process improvement, and infrastructure and web development.
  • Excellent understanding and extensive involvement in various methodologies such as waterfall, AGILEetc. and in all stages of software development life cycle.
  • Identifying and analyzing the project impacts to various systems including enterprise data systems, reporting systems, performance history, migration and conversions systems, enterprise integration package and portals.
  • Facilitating requirement and work product inspection meetings with business users and developers
  • Conducting JAD Sessions with stakeholders including business users, the technical and testing teams
  • Liaison between the business teams and technical teams for resolution of pending issues
  • Adept atusingvarious requirement management tools to keep track of requirement status,including entering, prioritizing and modifying as and when required.
  • Skilled atbuilding a strong team environment, andhave the ability to acclimatizetonew technologies, relevantknowledge,skills,conditions and situations withease,excellent verbal, nonverbaland written communication skills.
  • Have a good understanding ofelicitationtechniques such as interviewing, questionnaires, brainstorming, focus groups,prototyping, cost/benefit analysis and risk analysis.
  • Delegating, defining, prioritizing and assigning tasks to the team members as required.
  • Providing support for multiple projects including user testing, creating bug, tracking defects and reviewing for new business requests or change requests.
  • Creating, updating and maintaining High Level Requirements or Capabilities, Detailed/Functional Requirement Specifications including data mapping, gap analysis, design documents, process documentation and process flow diagrams and also creatingUML Diagramsincluding usecasediagrams, context diagrams, activity diagrams.
  • Hands on experience withSQLqueries and database objects.
  • Extensively supported different types of Business Intelligence tools such as digital dashboards, data mining, data warehousing and different BI products such as Cognos, Microstrategy, Tableau, etc.
  • Actively dealtwithdifferentteams Architects, data modelers, QA, ETL, DBAetc. and generated statusreports for each level of SDLC.
  • Successfully workedwith differentdatabases for example Oracle, DB2, Teradata, SQL server, etc.
  • Created Test plans and acceptance criteria and did performance evaluation of test results, coordinate, monitor and support of implementations.
  • Hands on experience of using MS Office Suite, MS Project, MS Visio, requirement management tools, team collaboration tools, wire-framing and mockup tools, Database and Reporting tools.
  • Experience in training end users to the new systems and providing assistance for later maintenance as and when required.

Technical Skills:

Type

Tools / Techniques

Web Tools

Adobe DreamweaverCS5, Visual Studio 2010/2012.

Programming

Languages

SQL ServerT-Sql , Oracle Pl Sql

Applications

MS Office ,Visio, ERWin,TOAD, Team Foundation Server

, Visual Studio 2010/2012, Balsamiq,Power view, .NET Framework 4,4.5, Access, Ad hoc, Tableau, Cognos,Axure Pro,etc

Team Collaboration Software tools

SharePoint, Team Foundation Server TFS , etc

Databases

MS SQL Server 2008/2012, MS Access,DB2,Teradata, Oracle7/8i/9i/10g also R2 , etc

Requirement Management tool

HP Quality Center, Requisite Pro, Rational DOORS, Caliber, Rally, JIRA, VersionOne, ClearQuestetc

Operating System

Windows 32 64 bit

Professional Experience:

Confidential

Business Analyst

Responsibilities:

  • Responsible for requirements gathering and functional specifications by interviews, user meetings, JAD sessions, and requirement elicitation sessions for mortgage, loan, banking, fixed-income securities, etc. products.
  • Performed inception and elaboration of project workflow and approval processes supporting project creation, activation, and shutdown and data imports and exports.
  • Involved in design development and configuration of process flow for import process for site review support application.
  • Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
  • Created UML use cases, user stories and wireframes to depict the interaction between the various actors and the system.
  • Develop mockups and wireframes of dashboards and reports for Tableau Desktop.
  • Performed data analysis to verify quality of data and escalate to data vendors if any discrepancy identified.
  • Designed business rules for process flow for training purposes using MS Visio and Balsamiq.
  • Create test plans and test cases and execute testing according to plan.
  • Collaborate with product owners, subject matter experts, and it development and operations teams to develop process flows and data flow diagrams. Utilize VISIO, and other tools to formally document requirements and test cases.
  • AGILE project management tool, including backlog management and maintaining status reports.
  • Managed the product backlog of future development tasks and project timelines as part of the agile methodology for software development also providing project estimates and frequently performed gap analysis to reduce any discrepancies when required.
  • Provide end-user training.
  • Actively identified issues and suggested improvements to systems and business processes.
  • Participate in post-production reviews as needed to re-test, reassess metadata, and update required documents when necessary.

Environment:AGILE, UML, Windows, IBM Rational Suite, MS-Office Suite, MS Visio, SDLC, IBM Tableau 7.1, Balsamiq, TFS, HP Quality Center

Confidential

Business Analyst

Responsibilities:

  • Responsible for requirements gathering for automation reports by interviews, user meetings, JAD sessions, and requirement elicitation sessions.
  • Performed inception and elaboration of project workflow and approval processes supporting project creation, activation, and shutdown and data imports and exports.
  • Involved in design development and configuration of process flow for import process for site review support application.
  • Performed training sessions with the business users, created user and admin guides for business processes involved in the products.
  • Performed UAT sessions for the business users and guiding them through Ad-hoc reporting dynamics of the products.
  • Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
  • Created UML use cases, user stories and wireframes to depict the interaction between the various actors and the system.
  • Performed smoke testing for both canned and Ad-hoc reports.
  • Performed data analysis to verify quality of data and escalate to data vendors if any discrepancy identified.
  • Designed business rules for process flow for training purposes using MS Visio and Balsamiq.
  • Researched and documented data dictionary via interviews.
  • Maintained and standardized definitions and other variables details.
  • Collaborate with product owners, subject matter experts, and it development and operations teams to develop process flows and data flow diagrams. Utilize TFS, VISIO, and other tools to formally document requirements and test cases.
  • AGILE project management using TFS, including backlog management and maintaining status reports.
  • Use transacts SQL to manipulate data on live production environment, while adhering to auditing and change control processes.
  • Managed the product backlog of future development tasks and project timelines as part of the agile methodology for software development also providing project estimates and frequently performed gap analysis to reduce any discrepancies when required.
  • Worked closely with the ETL team to clean and load quality data for operational purposes.
  • Responsible for requirements gathering, identifying data set and data analysis of data for dashboards and reports utilizing Tableau Desktop and Tableau Server software for its end users.
  • Actively identified issues and suggested improvements to systems and business processes.
  • Worked on a web based application which also has a feature of Content management application CMA which is the front-end user interface that allows a user, even with limited expertise, to add, modify and remove content from a Web site such as products, sub products and product items with details while placing an order.
  • Worked closely for integrating records management into business systems and processes by identifying, classifying, and storing records as Enterprise Records Management.
  • Involved in functional testing of the product after every release.
  • Participate in post-production reviews as needed to re-test, reassess metadata, and update required documents when necessary.
  • Successfully worked with SQL server databases and related tools.

Environment: UML, MS Office Suite,Microstrategy,JIRA, MS Visio, MS Project, Balsamiq, scrum pre-Agile implementation, MS TFS, HTML, SQL server 2010, Oracle, MS SharePoint, DW, Adhoc reporting

Confidential

Business Analyst

Responsibilities:

  • Responsible for requirements definition for Medical Record Review automation efforts by interviews, user meetings, JAD sessions, and requirement elicitation sessions.
  • Performed inception and elaboration of project workflow and approval processes supporting project creation, activation, and shutdown and data imports and exports.
  • Involved in design development and configuration of process flow for import process for site review support application.
  • Performed training sessions with the business users, created user and admin guides for business processes involved in the products
  • Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
  • Created UML use cases to depict the interaction between the various actors and the system.
  • Designed business rules for process flow for training purposes using MS Visio.
  • Collaborate with product owners, subject matter experts, and it development and operations teams to develop process flows and data flow diagrams. Utilize TFS, VISIO, and other tools to formally document requirements and test cases.
  • AGILE project management using TFS, including backlog management and maintaining status reports.
  • Researched and documented data dictionary via interviews.
  • Maintained and standardized definitions and other variables details.
  • Use transacts SQL to manipulate data on live production environment, while adhering to auditing and change control processes.
  • Managed the product backlog of future development tasks and project timelines as part of the agile methodology for software development also providing project estimates and frequently performed gap analysis to reduce any discrepancies when required.
  • Worked closely with the ETL team to clean and load quality data for operational purposes.
  • Actively identified issues and suggested improvements to systems and business processes.
  • Worked closely for integrating records management into business systems and processes by identifying, classifying, and storing records as Enterprise Records Management.
  • Involved in functional testing of the product after every release.
  • Participate in post-production reviews as needed to re-test, reassess metadata, and update required documents when necessary.
  • Successfully worked with .NET Framework 4, 4.5 environment, SQL server databases and related tools.

Environment:MS TFS Agile, UML, Windows, TFS, SQL Server 2008-2012, Balsamiq, Cognos, SQL, scrum Agile implementation, JAVA, HTML, Oracle, MS SharePoint, Erwin, EDW, ERM, CMA, IBM Rational Suite,HP Quality Center, Rational DOORS, ClearQuest, MS-Office Suite, MS Project, MS Visio

Confidential

Business Analyst

Responsibilities:

  • Organized meetings with business owners and architects to develop a process flow and time line for project work flow and gather necessary analytical data requirements.
  • Gathered and analyzed the business requirements for the project, and translated them into functional specifications and detailed test plans
  • Extensively used SQL for data analysis.
  • Creating, maintaining and reorganizing content models for web based portals.
  • Helped data modelers with their ER diagrams, logical model relationship, cardinality, attributes, and, candidate keys and physical database capacity planning, object creation and aggregation strategies to match with business requirements extensively through ERWin.
  • Data analysis of existing data base to understand the data flow and business rule applied to different data bases by SQL.
  • Tested oracle PL/SQL and shell scripts, data import/export, data conversions and data cleansing.
  • Work with both developers and QA's to ensure proactive quality checks within timeline.
  • Tested the product on a UAT environment and forwarded the results back to the development and QA teams, before production launches.
  • Prepare the requirement documents / release documents for client use before production launches.
  • Extensively helped ETL developers with mapping documents for better understanding of data flow.
  • Understood the business processes and helped select the most appropriate functional requirements specification and business processes.
  • Conducted requirement gathering sessions with the purpose of creating and defining the business requirement document BRD and the functional requirement document FRD .
  • Actively identified issues and suggested improvements to systems and business processes.
  • Worked on a web based application which also has a feature of Content management application CMA which is the front-end user interface that allows a user, even with limited expertise, to add, modify and remove content from a Web site such as pre- conditions, vital stats and daily activity details.
  • Worked closely for integrating records management into business systems and processes by identifying, classifying, and storing records as Enterprise Records Management.
  • Created UML diagrams like use case, activity and data flow diagrams using MS-Visio.
  • Created and implemented application testing procedures and plans.
  • Organized and facilitated meetings with the management and development teams.
  • Performed impact analysis on business processes, application, medical management, provider reimbursement and reporting.
  • Executed SQL queries to test the database for records that detect and submit functional acknowledgement and remittance advice in the claims application.
  • Conducted user acceptance testing UAT of the application with the QA team.
  • AGILE project management using TFS, including backlog management and maintaining status reports.
  • Managed the product backlog of future development tasks and project timelines as part of the agile methodology for software development also providing project estimates and frequently performed gap analysis to reduce any discrepancies when required.
  • Successfully worked with Oracle database and related tools, for example TOAD, SQL/PL SQL etc.

Environment: Windows, SDLC , UML,SWOT,MS Suite, MS Visio, MS Office, SQL Server 2008-2012, MS Project, Cognos, ERM, CMA, Oracle, Teradata, DB2, XML, IBM Rational Suite, MS Project, HP Quality center, Rational DOORS, ClearQuest

Confidential

Business Analyst Intern

Responsibilities:

  • Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
  • Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications SRS and used to maintain the requirements
  • Used UML notations and RUP methodology to analyze and translate business requirements into system specifications.
  • Managed traceability matrix to trace business requirements, functional requirements, and use cases
  • Assisted in designing test plans, test scenarios and test cases for integration, regression and user acceptance testing
  • Performed in-depth gap analysis with different business groups to ensure that the system initiatives are met
  • Assisted in modeling and documenting the end-user's AS-IS workflow and TO-BE business processes
  • Rendered support to the Project Manager throughout the project's lifecycle including: development of project scope collection and documentation of business requirements, preparation of related process documentation, preparation of change control documentation, and coordination of user acceptance testing.
  • Extensively used SQL for data analysis.
  • Helped data modelers with their ER diagrams, logical model relationship, cardinality, attributes, and, candidate keys and physical database capacity planning, object creation and aggregation strategies to match with business requirements extensively through ERWin.
  • Researched and documented data dictionary via interviews.
  • Maintained and standardized definitions and other variables details.
  • Work with both developers and QA's to ensure proactive quality checks within timeline.
  • Prepare the requirement documents / release documents for client use before production launches.
  • Extensively helped ETL developers with mapping documents for better understanding of data flow.
  • Actively identified issues and suggested improvements to systems and business processes.
  • Worked on a web based application which also has a feature of Content management application CMA which is the front-end user interface that allows a user, even with limited expertise, to add, modify and remove content from a Web site such as products, sub products and product items with details.
  • Worked closely for integrating records management into business systems and processes by identifying, classifying, and storing records as Enterprise Records Management.
  • Conducted user acceptance testing UAT of the application with the QA team.
  • Involved in gathering system requirements, studying the application and collecting the information from developers and writing the test plan. Developed data flow diagrams based on use cases using MS Visio.
  • Collected information from the developer teams and created trouble tickets for business process-related issues and improvement requests.
  • Extensive project coordination experience working on multiple projects of various sizes and complexity utilizing Microsoft Project.
  • Participated in the team meetings to discuss the issues arising out of testing.
  • Successfully worked with Oracle database and related tools, for example TOAD, SQL/PL SQL etc.

Environment:Rally, CMA,Microstrategy ,UML, MS Office Suite, MS Visio, MS Project, MS Silverlight, scrum Pre Agile implementation, JAVA, HTML, SQL server 2010, Oracle, MS SharePoint, Erwin, EDW, ERM, Teradata , DB2, HP Quality center

Confidential

Business Analyst

Responsibilities:

  • Involved in gathering system requirements, studying the application and collecting the information from developers and writing the test plan. Developed data flow diagrams based on Use Cases using MS Visio.
  • Conducted JAD sessions for requirement analysis, risk analysis, adaptability and feasibility studies with various stakeholders like designers, developers, QA and management staff to identify business critical and high risk areas of the application.
  • Collected information from the developer teams and created trouble tickets for business process-related issues and improvement requests.
  • Extensive project coordination experience working on multiple projects of various sizes and complexity utilizing Microsoft Project.
  • Involved in the creation and verification of GUI and synchronization points of the application.
  • Involved in the development of the system documentation and execution.
  • Executed SQL queries to retrieve information from oracle data sources to generate various reports to be submitted to sales managers.
  • Presented essential data to management through graphs, charts, and visual aids on a weekly basis using HTML, and power point and UML.
  • Participated in the team meetings to discuss the issues arising out of testing.
  • Worked with the project team to design a software application that will support the business and meet the constraints of time, resources, and budget. This design area scope is documented using the use case diagram.
  • Successfully worked with Oracle database and related tools, for example TOAD, SQL/PL SQL etc.

Environment: Windows 98 / NT, UNIX, Oracle, Java, HTML, JavaScript, MS Office, MS Visio, MS Project, MS Access, IBM Rational Requisite Pro, ClearQuest

Confidential

Business Analyst / Administrator

Responsibilities:

  • Gathered business requirements, analyzed data/workflows, and defined the scope, financial projections and cost/benefit analysis.
  • Performed complex analysis of the business requirements from the end user and used UML diagrams to convert them to system specification requirements.
  • Performed requirements gathering, design analysis, requirements management, business modeling and validation according to the rational unified process RUP .
  • As a liaison between the developers and end users, was instrumental in communicating user requirements and system requirements among the teams.
  • Facilitated requirements from collection of functional system users, and prepared business requirement documents.
  • Worked with the end-user application development team during JAD sessions to do a requirement walk through and reviewed the business and technical requirements.
  • Designed use cases and analyzed them to suggest improvement techniques
  • Assisted quality assurance team, by manually testing the GUI of the application.
  • Educated clients and stakeholders on the benefits and risks associated with the project.
  • Successfully worked with Oracle database and related tools, for example TOAD, SQL/PL SQL etc.

Environment: MS Office, Clear Quest, MS Project, SWOT, Rational Suite, TOAD, SQL/PL SQL, VISIOMicrostrategy ,etc

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