SUMMARY

• Close to 6+ Years of diversified experience in Business Analysis and Software Quality Assurance on Client/Server, Windows.
• Actively used Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions with Business users, SME’s and Stake holders alike in gathering requirements, collating and analyzing them to identify the real business need and facilitating the development of a customized solution which delivers maximum cost and usability benefit to the client and company.
• Extensive knowledge and working experience in converting business requirements into UML diagrams using Rational Rose and MS Visio and also managing and tracking those requirements.
• Experience in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams.
• Extensive experience in producing documents like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), creating Requirements Traceability Matrix (RTM).
• Experience in developing and imparting pre and post implementation training, conducting GAP Analysis, User Acceptance Testing (UAT), SWOT Analysis, Cost Benefit Analysis and ROI analysis.
• Driven by creative ideas and backed by strong Analytical and methodical problem solving skills, identifying causes, corrective actions and providing innovative solutions, building strategic partnerships with senior business leaders and getting commitments to actions from individuals at all levels.
• Extensive experience on Excel, Word, PowerPoint, MS Project, MS Visio, Rational ReqPro and SQL.
• Strong experience in automating the Business Process Testing utilizing HP Quality Center and Quick Test Professional.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) Data Testing.
• Extensively experience in analyzing business requirements and specifications, development and execution of Test Plans, Test Scripts and Test Cases.
• Involved in Manual testing & Tracking defects using Test Director & Quality Center.
• Involved in Writing, Updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Browser testing.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Strong Experience in Smoke, Functional, Regression, Performance and User Acceptance testing for the highly structural and complex systems.
• Good Communication, interpersonal, and Teamwork skills.
• Test coordinator developed test data in support of User Acceptance Testing

TECHNICAL SKILLS

Testing Tool: Mercury interactive Win Runner, Quick Test Program,Defect Tracking Tools, Mercury/HP Quality Center, Bugzilla, Rational/IBM Clear Quest, Rally & homegrown tools. Test Director7.6 /Quality Center 10.

Business tools: Rational Requisite Pro, Snagit, Rational Unified Process, UML, Business Process Modeling, MS Visio, MS Word, MS Excel, PowerPoint, MS Project, MS Access, MS Outlook, ERWin 4.5, SharePoint, Crystal Reports Visual Basic 6.0, Java, Object Oriented Programming, C++ .Net, UNIX, Windows NT/ 2000/ XP, MS SQL Server, Oracle 11i, 10g

PROFESSIONAL EXPERIENCE

Confidential - Lake Mary, FL

Business Analyst

Responsibilities:

• Performed GAP Analysis to define gaps between AS-IS and TO-BE processes.
• Acted as a facilitator in JAD sessions to analyze and prioritize competing business needs.
• Determined traceability and dependability between the requirements using Rational RequisitePro.
• Assured that all RUP artifacts are in compliance with corporate SDLC policies and guidelines.
• Used Rational Rose model the process using the UML to create Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, MS Visio Wireframes and Sequence Diagrams.
• Created BRD, Vision and scope and Functional Spec.
• Develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and product knowledge.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Developed process flows depicting business activities, and performance metrics.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Used Test Director to manage testing and defect life cycles, and map requirements to test cases. Performed role of administrator for Test Director.
• Liaison with customer’s business unit managers, stakeholders and functional subject matter experts (SME). Created project charter, scope and schedule.
• Performed change management system during change requirement.

Environment: Windows 2000/XP, Rational Requisite Pro, MS Office, SQL Server, MS Project, MS Access, .NET, UML, Cognos 8.4, SharePoint, Sales Force.

Confidential, CHICAGO, IL

Business Analyst

Responsibilities:

• Developed the High Level Project Requirements (HLR) for a very large project.
• Modified and used Project Templates to gather the requirements and carry on the project.
• Coordinated the project team for JAD and BRD Sessions.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and insured that critical requirements are not missed
• Coordinated activities between business unit and technical staff, developed new methods, policies, and procedures to meet the business needs.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
• Prepared Functional Design Specifications (FRS) employing Use case scenarios, sequence diagrams, DFDs and class diagrams.
• Identified and clearly defined functional issues and supported IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements.
• Documented and assisted the QA Team with the Test Plan.
• Developed Data Conversion Strategy using ETL functions for converting data from the existing site to the new site.
• Assisted Project Manager to complete the project approval process.

Confidential, WILLOWBROOK, IL

Business Analyst

Responsibilities:

• Developed the High Level Project Requirements (HLR) for a very large project.
• Modified and used Project Templates to gather the requirements and carry on the project.
• Coordinated the project team for JAD and BRD Sessions.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and insured that critical requirements are not missed
• Coordinated activities between business unit and technical staff, developed new methods, policies, and procedures to meet the business needs.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
• Prepared Functional Design Specifications (FRS) employing Use case scenarios, sequence diagrams, DFDs and class diagrams.
• Identified and clearly defined functional issues and supported IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements
• Analyzed user and business requirements for the new build and compared of those with the old build to modify test plans for positive and negative scenarios for functional testing.
• As a test coordinator prepared Test Plan and templates to create test cases, test scripts.
• The whole application manually tested before going for the automated testing.

Confidential, CHICAGO, IL

QA Analyst

Responsibilities:

• Involved in writing Test Plan, Test cases and responsible for executing the Test Scripts.
• Credit card company projects under a variety of systems using automation-tools and manually.
• Test coordinator Prepared test data by developing and executing SQL queries from database.
• Work on Agile/Scrum team environment
• Performed Functional, Regression, Unit / Module Testing, Smoke Testing, Database testing and System Testing.
• Interacted with Business users and Technical team to provide some suggestions on uses requirements.
• Tracked defects using IBM (Rational) Clear Quest.
• Bugs were reported to Developers using Test Director and after rectification from Developers regression testing was performed, automation scripts in QTP for regression testing.
• Developed automation test scripts using VB Script for Quick Test Pro (QTP), maintained Shared and local object repository based on the functionality.
• Worked with other team members Developed automation scripts in QTP for regression testing ate script internet explorer, applications that run in web pages such as java script
• Test coordinator developed test data in support of User Acceptance Testing

Confidential, ATLANTA, GA

QA Analyst

Responsibilities:

• Reviewed the requirement documents, design documents and developed Test Plan and Test cases.
• Developed and executed SQL queries against database to prepare test data.
• Developed automation test scripts using VB Script for Quick Test Pro (QTP), maintained Shared and local object repository based on the functionality.
• Tracked defects using IBM (Rational) Clear Quest.
• Bugs were reported to Developers using Test Director and after rectification from Developers regression testing was performed, automation scripts in QTP for regression testing.
• Developed automation test scripts using VB Script for Quick Test Pro (QTP), maintained Shared and local object repository based on the functionality.