SUMMARY

• Over 6 Years Professional Experience as Business Analyst, Quality Assurance with Project Management Skills.
• Strong knowledge of Insurance domain.
• Detailed hands - on knowledge about industry-standard front office standards for Market Data Management.
• Extensive knowledge of SDLC methodologies, including RUP, MSF, Waterfall, RAD, XP, CMM.
• Solid Experience in developing Scope/Vision Documentation and Project Plan.
• Experience with Business Intelligence
• Extensive experience in DW and BI applications. Fine experience in developing various OLAP cubes, large local cubes, server cubes against Oracle, SQL Server databases and Translating Business needs into end-user reports using BI tools such as Business Objects, Cognos, Analysis Services, Crystal Reports and Oracle Reports.
• Interface effectively with business and technical staff and SMEs of the various applications to gain an understanding of the business process and available functionality of the individual applications and subsequently document and support requirements clarifications for BI Micro Strategy application.
• Extensive experience in conducting Market Research, Feasibility Studies, Data Analyses, Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk Management.
• Solid Experience in Collection, Analyses, and Documentation of Users Requirements, as well as Organizing interviews, user meetings, workshops, JAD sessions.
• Extensive experience in documentation of business requirements and system functional specifications, including BRD, FRD, and FSD.
• Proficient in creating Use Cases, Use Case Diagrams, Sequence Diagrams, and Collaboration diagrams, Activity Diagrams etc.
• Expertise in the management of User Request Change, and handle User Conflicts.
• Expertise in developing QA Test Plan, Test Conditions, and Test Cases; ensuring adequate testing of software both before and after completion; conducting and documenting UAT.
• Experience in writing queries/scripts for Data analysis and QA report testing.

TECHNICAL SKILLS

Project Methodologies: Rational Unified Process (RUP), UML.

Business Modeling Tools: Rational Rose, MS Visio.

Business Intelligence: Micro Strategy, Cognos, Business Objects, Crystal Reports

Requirement Management Tools: Rational RequisitePro.

Defect Tracking Tools: Rational ClearQuest, Test Director.

Operating Systems: UNIX, Windows

RDBMS: MS SQL Server, Oracle.

Languages: C, SQL, Java, HTML.

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

SDLC: Waterfall, Agile, Spiral, RUP.

Project Management Tool: MS Project.

PROFESSIONAL EXPERIENCE

Confidential, PA

Business System Analyst

Responsibilities:

• Responsible for creating test scenarios, scripting test cases using testing tool and defect management for Policy Management Systems, Payables/Receivables and Claims processing.
• Prototyped Property and Casualty forms in Microsoft word.
• Created the Mapping specification for loading the Data Marts
• Analyzed, designed and documented requirements including scope, use cases, business rules, transactions and processes, UI specs with comps and wireframes, work flow and actor diagrams, back end processing needs.
• Mapped the source and target databases by studying the specifications and analyzing the required transforms.
• Involved in requirement gathering by conducting personal interviews, developing questionnaire, brainstorming, or role playing to get a better understanding of client business processes and creating requirements traceability matrix for tracking the requirements
• Lead and organized JAD sessions with Clients including stakeholders, business unit owners, and end users
• Worked with designers and software developers to understand application functionality and navigational flow and keep them updated about Clients sentiments.
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective.
• Conducted Design Walkthroughs with end users, developers, managers and analysts to gather the modification requests and to upgrade or change the business specifications for the product.
• Conducted iterative requirements sessions with the project team to define functional system requirements via workshops, use cases, scenarios and other methods.
• Monitored and analyzed the development of cascading style sheets in HTML at front end.

Environment: Rational Rose, Requisite-Pro, Rational Unified Process (RUP), MS Project, MS Visio, MS Word, MS Excel, Quality Center, SharePoint, Visio.

Confidential, Wyncote, PA

Business Analyst

Responsibilities:

• Gathered Requirements, developed Process Model and detailed Business Policies.
• Interacted with various departments/teams to gather requirements, create specification documents, and get feedback.
• Responsible for Facilitating Collaborative Sessions with Project Team.
• Consulted with project manager in developing Project Plans and Scope, clarifying project requests, sharing best practices, presenting findings and proposals in a professional format.
• Analyzed Business Requirements and translates them into Technical Requirements.
• Used Rational RequisitePro to manage Requirements, write Use Cases, improve Traceability, strengthen Collaboration, reduce Project risk and increase Quality.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase.
• Developed fully-integrated policy forms and automated policy renewal process with configurable timeline.
• Verified XML data for inbound and outbound transactions.
• Worked with programmers for executing SQL Queries, Running Store Procedures.
• Writing Test Cases from BRD Documents, executing Test Scripts by using Test Director and conducted Graphical User Interface (GUI) testing.
• Maintained Quality Control on the deliverables with QA Team.
• Provided input for user Training materials and presentations.
• Performed GAP Analysis of the older legacy system and the required screens for Commercial Lines Replacement System and created a document that identifies the screen changes with description and values of each field of every screen.
• Suggested fine tuning in requirements and as-is system based on Analysis of available data and discussions with support groups.
• Analyzed business requirements and their feasibility in areas such as timelines, technical, implementation aspects, and was responsible for communicating back to business.
• Proposed and prepared a template for storing e-mails exchanged by the Product Analysts, Underwriters, & Business Analysts for easy reference and retrieval of information in preparing requirements document.
• Handled change management requests by preparing and maintaining different versions of the document and effectively delivering the newer versions for reviews and sign offs well before deadlines.
• Responsible for writing Business Use Cases, Business Rules, logical analysis and change management of requirements.
• Formulated test strategy and wrote test cases and led testing process and analyzed results.

Environment: Acord, Cognos, XML, Windows XP, RUP, UML, SQL, Rational Tools, MS Visio, MS Word, Excel, PowerPoint, Access.

Confidential, SFO CA

Business Analyst

Responsibilities:

• Interacted with product specialists for each line of business to gather requirements to be defined for the new system.
• Designed a new replacement requirements template which could be used across all lines of businesses to maintain consistency.
• Interacted with Product Specialists and Product Analysts to identify the changes in the existing system and additional features required in new system.
• Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Identified issues associated with each line of business and created and maintained an issue log with action items which was a key document for meeting the deadlines in the project.
• Prepared Insurance Services Office (ISO) manuals for each commercial lines of business.
• Performed GAP Analysis of the older legacy system and the required screens for Commercial Lines Replacement System and created a document that identifies the screen changes with description and values of each field of every screen.
• Suggest fine tuning in requirements and as-is system based on Analysis of available data and discussions with support groups.
• Analyzed business requirements and their feasibility in areas such as timelines, technical, implementation aspects, and was responsible for communicating the same back to business.
• Proposed & prepared a template for storing all the e-mails exchanged by the Product Analysts, Underwriters, & Business Analysts for easy reference and retrieval of information in preparing requirements document.
• Handled change management requests by preparing and maintaining different versions of the document and effectively delivering the newer versions for reviews and sign offs well before deadlines.
• Coordinate and prepare documentation and training for end users.
• Responsible for writing Business Use Cases, Business Rules, logical analysis and change management of requirements.
• Involved in development of Business and Technical Requirements in preparation of System Architecture, Information Strategy, and Detailed Design documents for Business Needs and Processes.
• Used MS Visio to carry out the business modeling, data modeling, and object modeling efforts to develop the business architecture for rapid and controlled application development.

Environment: MS Visio, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project, Test Director, SQL, Oracle.

Confidential, NC

Business Analyst

Responsibilities:

• Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Performed quantitative and qualitative data analysis for transport industry freight forwarding.
• Performed Data Analysis
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.
• Manage the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of Use Case Scenarios. Modeling of the business and application using Rational Unified Processing (RUP) and Unified Modeling Language (UML).
• Responsible for Documentation in each phase of RUP Methodology, Risk Assessment, and Validation & Verification process.
• Created Process Work Flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD).
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Expert in Claim management and Reinsurance process.
• Performed Defect Tracking and Change Control Procedures using Rational ClearQuest and Configuration Management and Version Control using Rational Clear Case.
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
• Participated in developing test plans and test procedure templates and guidelines to be used by the project team with detailed screen layouts with regards to various types of corporate actions.
• Defined and promulgated test cases based on the requirements outlined in the test plan as part of the development cycle.
• Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.
• Involved in the development of Test Plans, Test Cases and Expected Results, and coordinated the tests with the QA team to verify implementation of new features and enhancements.
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.

Environment: RUP, SQL, Rational, Java, Html, MS Visio, MS Project, MS Office (Word, Excel, MS Access, PowerPoint, Project).