SUMMARY

• Energetic and profit - driven experienced with around 7+ years of in the domain of Finance, Retail, Insurance with in depth knowledge of the Software Development Life Cycle (SDLC) (Waterfall, RUP, Agile) in capturing/analyzing Business, Business Process Re-engineering, capacity planning, workflow preparation, process mapping, statistical and data analysis and service orientated
• Responsibilities include experience with requirements gathering, planning, organizing and Change Management
• Extensive experience working with credit card analytics, credit card rewards, credit risk, implementation of new POS system, compliance and mortgage loan origination process.
• Strong domain knowledge on transaction monitoring, Fraud and suspicious activity reporting.
• Excellent in organizing groups of users based on their designations and functions.
• Extensive experience with Data Warehousing, Extraction, Transformation and Loading (ETL) and Business Intelligence (BI) tools
• Expertise in Data Quality Management, Data modeling, Data processing, User interfaces, Data analysis, Requirement analysis, Business modeling, Data migration
• Rich hands on experience on Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Project Management
• Experience in user requirements gathering, creating System Specification (SS), System Design Specification (SDS), System Implementation, facilitating the construction of business rules engine (BRE), Use Case design and analysis, Use Case specifications, Scenarios, Business processes, Work flow diagrams, process flows and technical documentation, following RUP and Agile methodologies, using UML, MS Visio, MS Word, MS PowerPoint, MS Excel & MS Project etc.
• Experience in creating Use Cases diagrams, collaboration diagrams, Sequence diagrams, and Activity diagrams, State Charts, Process Models using Rational Rose, Requisite Pro and MS Visio.
• Maintained the Requirements Traceability Matrix (RTM) across the deliverables of a project.
• Good experience on Mainframes (DB2),Oracle, SQL and Microsoft Tools (Word, Excel, Access, PowerPoint and MS Project)
• Expert in developing and managing MS access and SQL server data base for data entry, storage and generation of reports to facilitate management decision making processes.
• Excellent experience in defining the processes for approvals, approval rules and standard template e-mail messages for active such as allocation of the resource and e-mail for password expiry.
• Strong knowledge and experience of working with Data warehouse design and implementation teams with exposure to data profiling, data mapping, data models and SQL Queries.
• Excellent knowledge of Business Process definition, Risk Analysis, and Use case Analysis.
• Conducted JAD sessions for project definition involving analyzing requirements, creating prototypes, user interface
• Conducted Gap Analysis techniques to gain a clear understanding of the AS-IS of the system and additionally derive new user scenarios to understand the potential TO-BE system.
• Extensive exposure to Rational Unified Process (RUP), Agile Scrum and Waterfall methodologies with UML diagrams like sequence diagrams, collaboration diagrams, state diagrams and activity diagrams.
• Proficient in UAT (user acceptance testing), Functionality testing, Unit testing, System testing, Integration testing and Regression testing.
• Solid business, communications and presentation skills - adept at creating & coordinating extensive communication networks. Also, provided support for product launches

TECHNICAL SKILLS

Content Management System: MS-SharePoint

Business Modeling Tools: MS Visio, Clear Quest

Databases: Oracle 8i/9i and MS Access, DB2

Project Methodologies: Rational Unified Process (RUP), Software Development Life Cycle (SDLC), Agile, Waterfall, Test Driven Development

Operating Systems: Mac OS, Windows 7/Vista/XP/2000 Unix

Testing/Defect Tracking Tools: Quality Centre, QTP, QA Wizard Pro, Test Tracker

Other Tools: MS Office Suite, MS Project, Adobe Photoshop, Crystal Reports

PROFESSIONAL EXPERIENCE

Confidential, Hopkinsville, KY

Business Analyst

Responsibilities:

• Responsible for gathering requirements after coordinating with Business users and stakeholders.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve issues and come to an agreement quickly.
• Accountable for gathering and documenting Business requirements and converting them into functional specifications.
• Working knowledge of Equity securities and trading life cycle.
• Integrated various profitability ratios including Profit margin, Return on Assets, Return on Equity from in house application.
• Involved in performing GAP Analysis/Impact Analysis by identifying existing features and documenting enhancements to meet end state requirements.
• Performed Risk Analysis of the requirements to identify the project critical success factors and prioritize functional requirement.
• Conducted analysis to improve existing User Interface and design UI prototypes to demonstrate the application UI and its workings.
• Extensively used Oracle Software Mantas for identifying and preventing any suspicious activities from multiple channels.
• Assisted inProject Managementactivities such as creating project plan, tracking open issues and coordinating cross-functional communications across multiple teams.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for multiple applications.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, and Project) for graphs, presentation and documentation throughout the project and Used SQL for Data Analysis.
• Prepared Use Cases, Activity Diagrams, Sequence Diagrams, and Data Flow Diagrams according to the UML methodology.
• Developed Test Plan with Test cases and test scripts to test all business and functional requirements are met.
• Provided business support to conduct User Acceptance Test (UAT)
• Created PowerPoint presentations and project updates using MS Project for management review
• Communicated and interacted with Development teams across multiple groups to ensure integration of AML application with multiple applications.

Environment: MS Office, MS Project, MS Visio, MS Outlook, SQL, MS Office, UML, JIRA, Mantas, Blueprint Requirement Management Center

Confidential, Cranston, RI

Sr. Business Analyst

Responsibilities:

• Formulated and defined systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
• Developed and documented business objectives and system requirements, including user requirements, functional and non-functional requirements, detailed data requirements.
• Guiding business users in selecting the requirements for setting up AML, KYC systems, Transaction surveillance and pattern analysis.
• Product, Compliance and Regulation Projects and performed testing.
• Researched, analyzed, gathered data, defined and developed requirement specifications for Mortgage.
• Extensively worked on the ETL mappings, analysis and documentation of OLAP and OLTP reports requirements.
• Interacted with the end users to identify the business needs and key challenges, defining the project scope and deliverables.
• Interacted with the database developers for formulating ER diagrams and data flow diagrams.
• Interacted with database developers for formulating the ER diagrams and data flow diagrams.
• Documented report layouts and report mapping documents for ad hoc reporting.
• Performed back end testing using SQL queries.
• Attended numerous meetings and teleconferences with executive and senior management to conduct this study.
• Interacted with Business Users to assess needs, identify key challenges, and define project scope and deliverables.
• Designed and developed Use cases, Use case diagrams, Activity diagrams for valid transactions that meet the reward qualifications.
• Produced requirements and system work products including: Business process and data flow diagrams, Use cases/User Stories, Data Dictionaries, Wireframes and user interface.
• Assisted with the facilitation of team and client meetings, and communicated in a clear and effective manner for presentations as well as difficult/sensitive information.
• Worked with Quality Assurance to help validate test scenarios, assist with test execution, and support UAT to ensure a high quality end product is delivered.

Environment: Microsoft Office 2007 (Word, PowerPoint, Access, Excel Macros and Pivot, Outlook, Project, Visio), Crystal reports, Checkfree RECON-plus, Rational Requisite pro,Rational Clear Quest, Mercury Quality Centre, SQL-SSIS, Oracle 10g, Java.

Confidential, Bethesda, MD

Business Analyst

Responsibilities:

• Involved in Requirement gathering and analysis and created Functional Specifications for the applications.
• As Scrum Master maintained the capacity plan, iteration board, sprint backlog, velocity charts and burn down charts.
• As Scrum Master identified and communicated dependencies and potential risks to the completion of the sprints including resources, costs and systems.
• Providing subject matter expertise in AML, KYC and different payment systems.
• Performed in depth analysis on credit risk, market risk and operational risk.
• Performed extensive analysis and documentation of Basel II Capital Engine (Internal-model capital engine to determine credit risk) Balance Sheet trade data to
• Source System trade data from various data streams for financial products such as Money Markets, OTC and Exchange traded derivatives, Commercial Loans,
• Secured Financing, Loss Mitigation, Escrow Analysis, Portfolio Analysis, Home Retention and Loan Servicing.
• Analyzed the process flow of the Basel II Capital Engine, product type on hand, balance sheet posting rules, Capital Engine Key Mapping account positions,
• Enrichment Logic in order to determine the proper posting position for different trade types on the balance sheet.
• Reviewed failed trades against Business Rules for proper resolution by gathering supporting documents from external sources
• Responsible for documenting reasons for the different breaks on a trade-level basis and also follow-up on the remedy and timetable for the fixes.
• Reviewed and verified Test Plans, test strategies and carrying out testing for the functionality of the applications.
• Wrote queries in databases to confirm findings verify results and performed detailed SQL Data Analysis and verification.
• Maintain and update Comprehensive capital assessment and review (CCAR) register of FAQs for all monthly and quarterly schedules
• Reviewed reports such as significant trades, cancelled trades, inter book transfers, and suspense account trades.

Environment: Agile, Rally, MS Access, Crystal reports, MS Visio, Checkfree RECON-plus, MS Excel, Quality Center, windows 2000, SQL Server, Cygwin Shell, Oracle 8.17, MS Project

Confidential, Mount Laurel, NJ

Business Analyst

Responsibilities:

• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS. Understand and articulate business requirements from user interviews and then convert requirements into technical specification.
• Documented the use cases and prepared the use case, activity, logical, component and deployment diagrams using MS Visio and Rational Rose for a clear understanding of the requirements by the development team.
• Liaised with the technology team to derive Functional Requirements.
• Compiled Vision and Scope documents to better define the rationale for the new process
• Created reports for process improvements and trend analysis.
• Conducted Risk Analysis to identify the risks associated with developing the new system, and formulated a Mitigation Plan to eliminate or reduce risks of high severity and major financial effects.
• Assisted in reviewing test plan based on requirements and defect tracking using Quality Center.
• Played a pivotal role in conducting Functional testing, Regression testing, Integration testing, Smoke testing and UAT.
• Managed change requests from stakeholders by conducting extensive Impact assessments to capture the expected consequence of such changes.
• Created bi-monthly Status Reports using MS Excel to keep the Business Lead informed about developments.
• Responsible for creating and updating all documentation for the project, which required interacting with all concerned departments on a regular basis.
• Reviewed integration test plan for integration between modules.
• Conducted Defect Validation using Quality Center to screen the illegitimate defects raised by the QA and UAT teams before hitting Development.
• Worked with the technical team to ensure that varied changes including configuration change requests submitted by the test team are logged, cross environment impact assessment and managed cross environment migrations.
• Interacted with various members at the management level to understand business decision and analysis needs in order to generate appropriate and relevant data analysis reports.
• Extensively worked with Quality Analysts to make sure that the functionality meets requirements.

Environment: Oracle, UML, SQL, MS-Office, MS Excel, MS Project, MS Visio, Quality Center, Windows 2000 Advanced Server

Business Analyst

Responsibilities:

• Developed and managed respective aspects of a project plan with minimal assistance, including schedules, deliverables, and appropriate metrics.
• Provided accurate estimates of work effort for the project
• Conducted project Kick-off meeting followed by Stakeholders meeting for requirement framework.
• Conducted/attended JAD sessions with stakeholders, Business team, Technical team and SMEs.
• Prepared detailed Implementation plan for each environments.
• Identified opportunities to enhance the effectiveness of business processes.
• Prepared Preliminary requirement review (PRR), Final requirement review (FRR), Software Requirement Specifications (SRS) and Detailed design document(s).
• Involved in Analysis, Design, Development, Testing and Implementation to meet user requirements
• Documented UML Artifacts like Use cases, Activity and Sequence Diagrams
• Lead a QA team to complete the testing.
• Communicated the project status/issues to the Manager in timely manner
• Reviewed QA test plan/cases and test results to make sure all the requirements are covered.
• Involved in System Integration testing and successful Implementation.
• Provided training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
• Transition.
• Facilitated UAT for user community acceptance and documented their suggestions and comments.
• Documented User Manuals and facilitated training programs.

Environment: RUP, Rational Application Developer, WebSphere, Linux, Rational Clear case, Rational Clear quest, Rational Requisite Pro, IBM notes (Lotus notes), Rational Rose, Global360 Case Manager, Quality Center.