SUMMARY

• 6+ years of experience in Business Analysis, Data Analysis, Programming and Testing.
• Exceptional Analysis skills with an ability to transform the needs of the business users into functional/technical requirements.
• Experienced in software development life cycle (SDLC), including analysis, design, development, testing and implementation of software applications.
• Experienced at working with Enterprise Architecture, Development and test teams to ensure that the details of the requirements are fully communicated and understood and accurately implemented in all phases of the system design life cycle.
• Experienced at preparing and maintaining technical documentation to include business requirement documents, use cases, business cases, software requirement specification document.
• Experienced at creating UML diagrams such as use case diagrams, activity and sequence diagrams.
• Experienced in conducting Gap Analysis and Impact Analysis, SWOT analysis, Risk Analysis.
• Experienced in defining Test Plans, Test Casesand preparing Training manuals and Knowledge Transfer manuals.
• Experienced in Rational Unified Process (RUP), Agile and Waterfall development environment.
• Creative and aggressive self - starter with integrative thinking skills, capable of forming and maintaining positive working relationships in internal, independent, and team environments.
• Experienced in conducting JAD sessions with superior organization and presentation skills.
• Excellent communication, analytical and interpersonal skills. Highly organized, detail oriented professional with strong business skills.

TECHNICAL SKILLS

Requirements Gathering Tools: IBM Rational Requisite Pro

Configuration Management: Microsoft VSS, CVS, IBM Rational Clear Case, Joomla 2.5, SharePoint

SDLC Methods: Agile, RUP, Waterfall

Databases: Oracle 7.3-10g, IBM DB2, Sybase, SQL Server 2000/2005/2008

BI Tools: SSRS, Business Objects, COGNOS, SSIS, Informatica, SSAS

Operating Systems: MS Windows NT/2000/XP, Red Hat LINUX, UNIX, Sun Solaris

Other Tools: Microsoft Project, ERwin r7.3, TOAD, MS Office, MS FrontPage, Dreamweaver, Photoshop CS

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, Scottsdale, AZ

Responsibilities:

• Facilitate requirements gathering meetings, document detailed functional requirements (BRDs), walkthrough of documentation, and high level design reviews with cross functional teams.
• Collaborate with line of business and technology teams (including offshore resources) through design, development, testing and post production phases.
• Participate in program design and code walkthroughs, ensuring requirements are met before changes are implemented into production.
• Responsible for the delivery, review, and obtaining approval of technical documents with the appropriate audiences.
• Engage and instruct Associate Readiness on process and procedural changes.
• Interview various lines of business to document their process flows.

Environment: Web Logic 11g, IBM DB2 V8.1, MS Visio, MS Share Point Server, MS Access, MS Office Suite

Business Analyst

Confidential, Reading, PA

Responsibilities:

• Assisted the project managers with the development of project schedules.
• Acted as a liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships.
• Elicited requirements for development of the users’ GUI, interfacing with various systems.
• Documented project artifacts such as Stakeholders Analysis, Business Requirement Document (BRD), Functional Requirement Document (FRD), and Test cases.
• Conducted user interviews, JAD sessions, brainstorming and surveys.
• Prepared Business Process Models that depicted modeling of all the activities of the business from the conceptual and procedural level.
• Create Data Flow Diagrams (DFD) to depict the source-to-Target Mapping and Data Lineage Analysis.
• Conductedworkflow,data analysisandGAP analysisto derive requirements for existing systems enhancements.

Environment: Rational Rose, Requisite Pro, MS-Excel, MS-Access, Microsoft Project, Oracle, UNIX, SQL Plus & Mercury Suite for testing, Dreamweaver.

Business Analyst

Confidential, Boston, MA

Responsibilities:

• Create documentation in the form of business requirement document, functional specification document, Impact analysis document etc. to be used by the design and development team
• Document the trade workflows initiating from Order management (OMS), trading platforms, pre/post trade compliance and custodians
• Effectively gather requirements, document functional/non-functional specifications, use cases, business process flows for their Derivatives Operations and cash Management
• Work with business and technical Subject Matter Experts to develop thorough understanding of Applications, Systems, Business Methods and Strategies
• Define and implement best practices and processes for standardized software development methodology as it relates to Business Analysts across the organization and their role/deliverables in IT projects
• Schedule meetings, take meeting minutes, action items, and communicate effectively with all parties
• Provide clarification to Engineering/QA/Business on Functional Specification/Non Functional Details

Environment: WebSphere, MS Office Suite, MS Project Plan, MS SharePoint, Oracle Business Intelligence, Cognos BI

Business Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Confidential: Managed resources, prepared project plans & monitored progress for a new loss calculator application.
• Developed functional requirements, analyzed, documented, tracked & reported system bugs in an agile process.
• Utilized test matrices & cases for black-box functional and user acceptance testing, helped with user training and transition.
• Confidential: Led cross-functional team to gather functional requirements for flagship billing system.
• Developed screen mockups, sequence diagrams, and the application training manual.
• Led status meetings & review sessions with end users, development & QA teams; used SQL to create custom reports.
• Confidential Insurance: Worked with PM to develop, manage and track project plan for distributed development as part of PMO.
• Used issue tracking system to track project issues, assign action items & monitor progress of deliverables against deadlines.
• Created monthly project financials, customer impact studies, milestone updates & status reports for concurrent work streams.

Environment: MS Office Suite, MS Project Plan, MS SharePoint, Oracle Business Intelligence

Business Analyst

Confidential

Responsibilities:

• Analyzed and documented current process using through apprenticing and using business assets like training guides.
• Conducted audits on closed cases to understand customer complaint reasons and presented the findings using Pareto analysis as a basis.
• Conducted stakeholder interviews with management to understand business goals and expected outcome of the project.
• Collaborated with onshore SME’s to work out allowed process changes keeping regulatory constraints in mind.
• Created process flow charts to depict possible new solutions and to confirm accuracy of understanding.
• Worked with tech team to accommodate new process tracking on the work management system.
• Created user training guides and conducted training sessions to introduce new business process.
• Tracked processing of cases using new business process.
• Constructed useful reports to track statistical improvement in turnaround time.
• Closely monitored adherence to FSA guidelines and acted as the whistleblower on the fraud prevention and audit team.

Environment: MS Office Suite, MS Project Plan, Cyber Query, MS SharePoint, Oracle Business Intelligence, Cognos BI