SUMMARY

• Having around 8 years of IT and Management experience in Software Development Life Cycle (SDLC) and Project Life Cycle working as Business Analyst.
• Solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
• Excellent Business writing skills in writing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications, Systems Requirements Specification (SRS), Data Dictionary, Workflows.
• Experience in facilitating Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Expertise in identifying, developing interface and process specifications, documenting them in Business Requirement Documents (BRD)
• Extensively worked on the various types of Business Requirements Elicitation, Process Modeling, Gap analysis, and development of Functional Specifications
• Experience in development of Process Flow Diagram, Use Case Diagram, Activity Diagram, and Sequence Diagram by using UML methodology using tools such as Rational Rose and MS Visio.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis.
• Experienced with implementation of Agile and all phases of Rational Unified Process (RUP): Inception, Elaboration, Construction and Transition.
• Extensive experience on the capital marketssuch as Trading, Fixed Income, Equities, Bonds, Derivatives (Swaps, Options, etc) and Mortgage.
• Sincere, well - organized, quick learner, self-motivated, team player and achiever with strong relationship building and excellent individual and group presentation skills
• Proactive problem solver, implementing solutions with careful consideration to the bottom line, long-range goals, quality, feasibility and ease of use.
• Outstanding ability to gather and translate complex technical requirements into practical, reliable, cost-effective projects and designs with excellent verbal & written skills.
• Ability to use sound judgment & decision-making skills and effectively perform in a Self-directed environment as well work collaboratively to achieve team goals.
• Possess effective interpersonal, communication and organizational skills
• Outstanding ability to gather and translate complex technical requirements into Practical, reliable, cost-effective projects and designs with excellent verbal & written skills.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/2000/XP/Vista

Modeling Languages: RUP, AGILE, UML, Object Oriented Analysis and Design (OOAD)

Programming Languages: SQL, PL/SQL, Java, Visual Basic

Database Management Systems: Oracle 9i, MS SQL server, MS Access, TOAD.

Utility Tools: MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio,, MS Photoshop, Rational Rose, Clear Case, Clear Quest.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential - San Antonio, TX

Responsibilities:

• Successfully lead working teams through analyzing, defining, and documenting the business process and user requirements in accordance with current policies and procedures.
• Gathered and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications for the designers and developers to understand them as per their perspective.
• Performed GAP analysis of AS IS and TO BE systems and modeled them for better understanding of the business process.
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical people.
• Used Rational Requisite Pro for managing the Requirement Analysis effort.
• Used Rational Rose to carry out the Business Use Case Modeling and Business Object Modeling effort to develop the business architecture for rapid and controlled application development.
• Created various types of UML Diagrams like Use Case Diagram, Activity Diagram, Class Diagram and Sequence Diagram to model the business use cases, business activities, business entities and business workflow and the interaction between them.
• Conducted meetings with users and other stakeholders to elicit, organize and document the requirements.
• Worked extensively with MS Project & MS- Visio to document requirements, create the process flow diagrams
• Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.
• Ensured Use-Cases were consistent and covered all aspects of the Requirements document

Environment: MS Word, MS Excel, MS Access, MS Project, MS Visio, Rational Rose, SQLs, Scivantage

Business Analyst

Confidential, Hopkinton, MA

Responsibilities:

• Successfully lead working teams through analyzing, defining, and documenting the business process and user requirements in accordance with current policies and procedures.
• Performed GAP Analysis.
• Prepared, analyzed and distributed various monthly and quarterly Loan Portfolio Reports.
• Performed and conducted written analysis outlining key performance indicators and key risk indicators.
• Monitored and examined roll rate and performed related analysis.
• Performed and conducted supplemental commercial analysis.
• Determined and analyzed the Bank's ability to absorb losses through its current and future capital cushion.
• Developed and implemented necessary exception reporting in support of Credit and the line in order to manage to better manage credit administration risk posed to the Bank.
• Worked effectively with Credit, the line, and Finance and ensured data integrity.
• Provided support in the design and implementation of ad hoc requests for Credit-Related Portfolio Data.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensure that critical requirements are not missed.

Environment: MS Word, MS Excel, MS Access, MS Project, MS Visio, Test Director, Rational Rose, Oracle, SQLs

Business Analyst

Confidential, FL

Responsibilities:

• Gathered User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements in MS Word.
• Worked as an Interface between the Users and the different teams involved in the application development for better understanding of the business and IT processes.
• Met with Clients & Stake Holders groups to determine User Requirements and goals.
• Utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures.
• Created Use cases, Use Case Diagrams, Activity Diagrams, Business Flow Diagrams and Business flow diagram using Rational Rose and Rational Requisite Pro.
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
• Created Data Structure and Data Model Diagrams associating myself with Data modeler.
• Created User Requirement Specifications (URS) and Functional Requirement Specifications (FRS) documents.
• Managed process prioritization of Claim Processing System to evaluate, identify and define problems and issues that users are trying to solve.
• Designed solutions to eliminate bottlenecks in the claims processing, by developing a web base application system.
• Actively participated in, group and individual based, problem solving and decision making throughout the different phases of Agile.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds.
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT).
• Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
• Conducted Training Sessions to familiarize users with system.

Environment: Windows XP/2000, Rational Suite (Rational Rose, Rational Requisite Pro, Rational Clear Quest), MS Office Suite (Word, Excel, Access, Power Point, Outlook)

Business Analyst

Confidential, San Francisco, CA

Responsibilities:

• Involved in working with a team of developers and partially responsible for allocation of work.
• Involved in project management activities, like project planning, development and execution.
• Analyzed Client requirements, generating workflow process and necessary documents for the project.
• Responsible for Customer Service inventory organization transactions.
• Managed Requirements and communicating with user groups and team members using UML diagrams in Rational Rose and Rational Requisite Pro.
• Created Business Required Document (BRD) detailing the solution of the project and the needs of client.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), User Interface Design, designing of Application Architecture & Database Modeling.
• Acted as a liaison with the customer regarding the end user requirements.
• Was responsible for understanding business rules that drive system logic.
• Defined project milestones, schedules, monitoring progress using MS Project and updating plans as required.
• Initiated Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allow for maximizing software reuse.
• Documented User Requirements with MS Word as the editing tool.
• Identified and resolved issues between business requirements and technical constraints, often involving other business analysts and technology staff.
• Conducted data analysis using SQL queries.
• Utilized knowledge of networking and LDAP for project integration requirements analysis.
• Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Weekly Status reporting to the product manager and director of IT.
• Using RUP provided technical leadership and expertise in reorganization of a complex End-to-End Testing effort and performed System analysis and organizational review of existing QA process.
• Conducted highly interactive JAD sessions with projects stakeholders such as users, QA analysts, and project management team, identifying and resolving issues.

Environment: RUP, Windows, MS Project, Rational Suite (Requisite Pro, Rose, Clear Case), MS Visio and UML, Oracle Apps 11.5.9 with Purchasing and I Procurement and Oracle SQL

Business Analyst

Confidential

Responsibilities:

• Interacted with SME’s, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Understood and articulated business requirements from user interviews and then convert requirements into technical specifications.
• Analyzed software requirement specification documents. Created processing model diagrams in UML using the business process information captured in the business context analysis documents. Present high-level requirements using use cases, and interaction diagrams to user groups, as well as documenting requirements and getting them reviewed and base lining the same.
• Elicit requirements by employing information-gathering techniques (e.g., Interviews, surveys, business process analysis, competitive product analysis, reverse engineering of existing systems, etc.). Interacted with the user community to enhance understanding of the solutions project timelines and impact
• Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures
• Used the UML for structuring / modeling the whole project. Identify Use Cases and developed Use Case Diagram using UML
• Created Use Cases and maintained traceability relationships using Requisite Pro.
• Reviewing and writing URS and Functional Requirements.
• Interviewed business area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Worked as a User\Customer Advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to BRIDGE the gaps between IT and Business Client.
• Used MS Office extensively (Word, Excel, Power Point, Outlook,) for analysis, presentation and documentation throughout the project.

Environment: Windows, MS Visio, RUP, Rational Suite (Requisite Pro, Rose, Clear Case), UML, Oracle 9i.