SUMMARY

• About 8 years of experiences working as Operation/Credit Business Analyst /Business System Analyst and Project management experiences for software development within financial, mortgage, healthcare and investment banking industries.
• Performed responsibilities as SharePoint Admin to upload documents into the site, enhance the collaboration experience within teams, maintain user rights, migrate SharePoint 2007 contents into SharePoint 2010 and created fully functional SharePoint site for another teams
• Proficient in Risk management and settlements and collected various project’s data to ensure proper requirements preventing fraud via ACTIMIZE knowledge skills
• Worked on Treasury and Liquidity reporting, portfolio management, Asset management
• In - depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, Visio and other related tools for e-commerce related project
• Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SME’s), asking detailed functionality aspects of business process and carefully updated the information to the requirements in an easily understandable format.
• Experienced in analyzing Business Requirements Documents (BRD), Functional Requirement Documents (FRD), SRS (System Requirements Specifications), SRD (System Reference Documents), RFP (Request for Proposal) and propose changes as per various internal and external requirements gathered for process improvement.
• Experienced in Regulatory Information Management (RIM), particularly as it relates to Supply Chain processes and systems. And Tolls related project.
• Great experiences working in Document Management (File net and Documentum) and INN On boarding
• Excellent leadership skills including issue management, conflict resolution, business and process analysis, and team building and staff management.
• Hands on experience and knowledge of various Quality Assurance and reporting tools.
• Done Querying and writing SQL Queries, in data migrating from different platforms into one database and also an expert in manipulating data in Excel using PIVOT table
• Performed Feasibility Analysis, cost benefit analysis and Risk Analysis in various projects
• Good experiences on OTC derivates and strong knowledge of derivatives, clearing, collateral management and back office processes
• Experienced working with customer facing applications (GUI’S, API’s).
• Experienced working with messaging protocols (e.g. FIXML, SWIFT, etc)
• Extensive use of MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint, and MS Project for data migration in to the Competitive Intelligence/Business Intelligence System Knowledge Data Base in Microsoft Share Point. Used the ODBC/SQL to migrate all data to one database before uploading it into the Knowledge Base.
• Worked in various financial instruments like Equities, Derivatives, etc. and used total of 4 years of Financial background as a BA
• Excellent writing use cases and user stories and great project management experiences in maintain tasks, resources, deadline and other PM related activities using Microsoft Dynamics.
• Good knowledge in Risk Assessment and SQL for finance related products
• Worked on projects for Lotus Notes Migration to work on gap analysis and different functionalities of Lotus Notes Applications
• Have experiences working in Revenue and compensation data, Bloomberg and IDC data knowledge
• Good experience in Treasury and Liquidity reporting and Dodd-Frank act and Financial regulations in Volker rule
• Great work experiences working in TFS and portfolio and asset managment
• Worked in trade processing and maintained UAT test/design scripts accordingly
• Expert creating Business Process Modeling and other related UML diagrams and e-commerce

TECHNICAL SKILLS

• Rational Unified Process (RUP)
• Agile methodology
• Waterfall SDLC
• Caliber RM
• Rational Suite (RequisitePro
• DDM
• ClearQuest
• ClearPro
• ClearCase
• Test Manager
• Robot)
• Java
• J2EE
• UML
• MS Project
• MS Visio
• Enterprise Architect
• MS Office Suite
• UNIX / Oracle Platform
• SQL
• Oracle (7.3
• 9i)
• SQL Server 2005
• SSAS
• SSRS
• SharePoint
• Quick Test Pro iRise
• HP (Mercury) Test Director
• HP Quality Center
• Visual Basic 6.0
• Knowledge of Framemaker
• Crystal Reports
• Windows 2000/XP/7
• SnagIt 10
• Lotus Notes 3.0 IBM Doors
• SharePoint 2010 & 2013

PROFESSIONAL EXPERIENCE

Confidential, Mahwah, NJ

Sr. Business Analyst

Responsibilities:

• Converted technical whitepapers and other raw materials into rich multimedia eLearning content
• Wrote and integrated online Help content and proficient with vendor management process
• Worked with SharePoint Business Analyst and was responsible managing project as a project manager in web management group.
• Created Visio diagrams of the system architecture and edited, formatted and organized for collection Standard Operating Procedures, End User Procedures and Policies
• Wrote a Reference Guide (Technical Specification) for the MHC’s CICS software. Information was obtained from meetings with Training Center director and managers. MHC uses Word and Visio for its documentation
• Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development life cycle using RequisitePro
• Sharepoint Business system Analyst
• Conducted user interviews, attended JAD (Joint Application Development) sessions, and documented analysis in requirement gathering
• Wrote user stores and story board to clarify what system should accomplish
• Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document
• Verified and validated data model with changes to business information and rules

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS Access, MS Project, Rational Rose, reader, Community Manager, UML, SQL, Clear Case, Agile, RequisitePro. SharePoint 2010 & 2013

Confidential, Framingham, MA

Business System Analyst

Responsibilities:

• Worked as a SharePoint Administrator in designing the Sites, creating workflows using SharePoint Designer
• Successfully completed a huge project consists of over 70 sub-sites which run from mid June 2013 to till December 2013 that required extensive SharePoint site admin /end user training
• Worked as a SharePoint SME for e-learning Training module.
• Worked in INNN on boarding process while collecting requirements as SharePoint BA
• Experience working with technology andbusinessSMEs to document as-is and to-be processes and data requirements
• Knowledge of publishing industry or multi-channel product management
• Track project status and helped users to manage projects using TFS (Team Foundation Server)
• Signed off e-learning Training module which required a great deal of attention to detail to cover various SharePoint related topics
• Helped to develop a multi- platform IT solution that leverages existing Licenses, products and services
• Worked with developers setting collaborative designs for the sites, setting up content types, creating metadata, cataloging, taxonomy for site collaboration
• Strong understanding of metadata and its relationsto forms and usage.
• Created test scripts, wrote test cases for SharePoint related projects and executed the plan successfully
• Created various SharePoint Designer forms using content types for many teams/departments
• Successfully completed building over 50 team sites, community sites requests that required extensive business requirements gathering sessions.
• Worked on Lotus Notes Migration project while dealing with users for collecting requirements to migrate contents into SharePoint platform.
• Worked in SharePoint integration project that required collection requirements for profile migration between various AD groups.
• Created BRD, SRD and various business artifacts to communicate between business and end users
• Worked with metadata, created various content types and created many workflows, MS info path forms to successfully complete user requirements
• Well versed in SharePoint 2010 functionality, with strong understanding of SharePoint forms, Info Path, Designer in creating customized forms, rules, and validation.
• In Depth understanding of SharePoint out of Box and custom Workflowsspecifically of how to integrate custom forms with Workflows inautomating a business process.
• Fulfilled additional responsibilities as requested.
• Was given the role of the Administrator for Microsoft SharePoint in designing the Sites, creating workflows using Ninetex
• Use SQL expertise while setting up data processing workflows for various department
• Managed Projects using MS project to assess risks, maintain resources and provide deliverables on time
• Worked closely with Regulatory Business Information Manager (BIM), business leadership, IT leadership, and peers to understand the capabilities required by the business, to assess the current state, and to develop requirements specifications that support the business strategy
• Helped to develop a multi- platform IT solution that leverages existing Licenses, products and services
• Worked with developers setting collaborative designs for the sites, setting up content types, creating metadata, cataloging, taxonomy for site collaboration
• Helped to provide the structure for timely and accurate publication of appropriately approved content, Record management, information retrieval, and disposition.
• Facilitated coordination with third-party partners, other agencies, and the vendor management by doing JAD sessions
• Worked on Digital Marketing and e-commerce related content management while building SharePoint Sites
• Maintained NA Pharma project using Microsoft Dynamics AX to enhance project capabilities experiences
• Helped to develop innovative change management processes so that new solutions intended to improve processes within the organization.
• Worked as a SharePoint Business Analyst to help develop business requirements, build training competencies for the training guide and worked with managers to get a understanding of the business process to assess the business needs
• Helped to crated workflows in SharePoint and helped to develop Info Path Forms using info Path Designer and worked with SharePoint developer to complete forms by assessing and collecting requirements.
• Created Business Process Model using Enterprise Architecture
• Worked on collecting requirements for iCloud project
• Enforce Client procedures and practices as they relate to systems and used iRise for business Analysis
• Develop, implement, and own a risked based validation methodology and also prepare validation models and present that to IT team

Environment: Various SDLC methods, MS Visio, MS Project, MS office suite, MS Excel, Access 2007, Microsoft Dynamics 2009, Share Point 2010,Net Meeting, Ninetex PL/SQL, Oracle, iRise, Zira, Java, PeopleSoft SnagIt. Agile, Ninetex 2010, MOSS 2010. IBM Doors, IMB MDM

Confidential, Sacramento, CA

SharePoint Business Analyst

Responsibilities:

• Was given the role of the Administrator for Microsoft SharePoint in designing the Sites, creating workflows using Nineteen
• Helped to develop a multi- platform IT solution that leverages existing Licenses, products and services
• Worked with developers setting collaborative designs for the sites, setting up content types, creating metadata, cataloging, taxonomy for site collaboration
• Helped to provide the structure for timely and accurate publication of appropriately approved content, Record management, information retrieval, and disposition.
• Facilitated coordination with third-party partners, other agencies, and the vendor management by doing JAD sessions for Highway/Tolls departments
• Helped to develop innovative change management processes so that new solutions intended to improve processes within the organization.
• Worked as a SharePoint Business Analyst to help develop business requirements, build training competencies for the training guide and worked with managers to get a understanding of the business process to assess the business needs
• Helped to crated workflows in SharePoint and helped to develop Info Path Forms using info Path Designer and worked with SharePoint developer to complete forms by assessing and collecting requirements.
• Created Business Process Model using Enterprise Architecture

Environment: Various SDLC methods, MS Visio, MS Project, MS office suite, MS Excel, Access 2007, Share Point 2010,Net Meeting, PL/SQL, Oracle, PeopleSoft SnagIt. Agile, Nineteen 2010, MOSS 2010.

Confidential, Washington DC

Business System Analyst

Responsibilities:

• Gathered business requirements by working around HIPPA regulations, Claim processing, EDI capabilities
• Reviewed Reports from various sources to enhance the Report processing system.
• Performed testing using SQL queries and worked with SQL developers side by side to develop the prototype
• Identified stakeholders for the use of the Business Intelligence System within the company to enhance efficiency for Claim processing, EDI and maintaining HIPPA regulation
• Worked on the finance related data for Capital Management document to review various scenarios
• Gathered requirements for the inputs in the Business Intelligence System from the stakeholder’s including methods like personal interviews, questionnaires, surveys, JAD sessions and joint team meetings.
• Identified systems requirements that would help create the BI System by meeting up with the technology team and then having a JAD session to include SME’s from the business side.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Good knowledge in working MDM while working in reporting process
• Created Business Process Model and Identified issues for Business Process Re-engineering work elements
• Organized JAD sessions, personal interviews and surveys in the process of collecting requirements including that of G.M.’s and other higher management.
• Carried extensive knowledge on ETL, data warehousing process and worked on Technical requirements for the new project as a system analyst
• Collected requirements and did gap analysis around Lotus Notes 3.0 application
• Created user stories and user board and story map to better represent the system
• Worked with BI Architect to implement logical data process model
• Experienced in MS project to maintain, manage and lead project
• Designed the training manual to be used for the BI System including the Process Flow Diagram in Visio.

Environment: Various SDLC methods, MS Visio, MS Project, MS office suite, MS Excel, Access 2007, Share Point 2007 & 2010,Net Meeting, Snag It., IBM MDM, Agile

Confidential, New York, NY

Business Analyst

Responsibilities:

• Created BRD, organized requirements, attended meetings with management and technical team
• Created various artifacts and presented to upper management team
• Financial Markets experience (e.g. exchange-based, OTC, FCM, brokerage house)
• Strong knowledge of derivatives, clearing, collateral management and back office processes
• Experienced working with customer facing applications (GUI’S, API’s)
• Knowledge on Security and Billing process
• Experienced working with messaging protocols (e.g. FIXML, SWIFT, etc)
• Have worked in Revenue and compensation data, Bloomberg and IDC data knowledge
• Have experiences on Treasury and Liquidity reporting
• Worked on CQ5 while collecting requirements and going through other SDLC process
• Use SQL knowledge to populate data while writing test scripts
• Have good experiences on Volker rule and Dodd Frank to maintain compliances around regulations
• Gained knowledge in SQP and Toad and working knowledge in COTS
• Worked in Risk management and settlement area by performing data analysis reports
• Worked as SharePoint Admin - Maintained two Major sites and also created fully functional another SharePoint site for other team
• Added user group, maintained the site, worked with Audit group, created sub sites, used OOTB SharePoint features
• Migrated SharePoint 2007 content into SharePoint 2010
• Tested iBanker Mobile project, worked in Aqueduct project to maintain deals,
• Created Monthly Status Report and checked status report using TFS
• Worked with users to elicit and validate current business process functionalities of Lotus Notes Application while working on SharePoint Migration project
• Used MS project to single handedly run this SharePoint project
• Created Critical Mission Report - For super Sr. Management
• Helped team members to collect requirements for Audit and compliance project for SharePoint sites.

Environment: Various SDLC methods, MS Visio, MS Project, MS office suite, MS Excel, Access 2007, SharePoint 2007 & 2010,Net Meeting, Cognos 8.0, SnagIt. Agile, Bloomberg, Java

Confidential, Nashville, TN

Business System Analyst

Responsibilities:

• Helped in preparation of project plans using MS Project to assigned tasks and responsibilities and to track the progress.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Prepared Business Requirements Document (BRD) and SRD (System Reference Document) by gathering requirements from the designers, developers and stakeholders; translated BRD to Functional Specifications Document (FSD) and created prototypes to help designers in understanding the final product.
• Performed JAD session and GAP analysis extensively
• Worked with Agile and modified waterfall methodology for EDI structured project
• Developed the Business Scenarios and helped with test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Helped prepare the QA team to write the UAT testing process documents that will eventually be used when QA applies the testing process
• Worked on JIRA to track bugs and created reports on those.
• Researched, designed and wrote Functional Specifications, making design suggestions for the planning
• Monitored client expectations and conduct user interviews.
• Created and managed project templates, requirement types and traceability relationships using different tools
• Organized weekly Project Status and Task Review meetings

Environment: Agile, Waterfall (modified), MS Visio, PL/SQL, Oracle, MS Project, and MS office suite, MS Excel, Access 2007, Informatica, E-room, WebEx, SharePoint 2007, Jira and Trackrecord, Eclipse, Project Web Access

Confidential, Minneapolis, MN

Credit Advisor/Project/Business Analyst

Responsibilities:

• Reviewed account information and negotiating payment arrangements for guests
• Maintained credit policies in various states and federal laws
• Used Total Systems software package to assist cardholders with accounts
• Analyzed the existing documents to come up with different business strategies around HIPPA regulations
• Gathered requirements by understanding the Data Migration and ETL project and Claim processing system
• Maintained real estate data using in-house software for a huge financial corporation

Confidential, Minneapolis, MN

Operation Processor/ Analyst

Responsibilities:

• Analyzed loans calculating figures for taxes, insurance etc. for Escrow analysis
• Worked in error report on daily basis for payments made by online or by phone
• Helped coach and direct team members to process their job duties by answering e-mails
• Managed a large database in Microsoft Access to enhance proper client relationship