SUMMARY

• Masters in computer Applications (MCA) and7+ yearsof experience in IT asBusiness Analyst in Financial Domain
• Well acquainted with Software Development Life Cycle and various methodologies (Agile, Waterfall, RUP, RAD and XP).
• Worked on Agile/SCRUM methodology on recent project with excellent team work
• Ability to identify non - value added processes and provide sound, strategic solutions.
• Expertise in handling business requirement & analysis, providing solutions and project coordination
• Expertise in SupportCentral, BPM used across Confidential (General Electric)
• Expertise in software development life cycle (SDLC), conducting Training & Preparing user manual, documentation and UML using MS Visio
• Experience in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams
• Exposure in Client handling and onsite working experience on project requirement gathering, project analysis and helped manage small projects
• Expertise in creating Project Plan, creating mockups(GUI) in Axure and using SQL for UAT
• Experience in document management(storing, organizing and sharing) using SharePoint
• 1 yr strong experience in Market Research Industry, Documentation and Business Analysis and Survey development(in ConfirmIT Tool)
• Good team player with excellent communication skills, interpersonal skills with problem solving, trouble-shooting capabilities
• Understand, Analyze & prepare business needs (BRD), Process Re-Engineering, documenting Functional requirement document (FRD), User manual & Project plan
• Prepare Process flow diagrams and cross functional flow charts
• Perform GAP & Impact analysis. Create Use cases & participate in creating high level test scenarios & Test cases
• Expertise in IT consulting, User Acceptance Testing (UAT), System Requirement study, Scope management, time management of projects

TECHNICAL SKILLS

Software/Tools: MS Project, MS Visio, SharePoint, JIRA Grasshopper, Axure, Support Central, ConfirmIT 10, Insight Express

Technology: C, C++, HTML

Methodologies: Agile/SCRUM, Waterfall, RUP, RAD and XP

Databases: SQL Server, MS access

Operating Systems: Windows XP, Windows 7

PROFESSIONAL EXPERIENCE

Confidential, Lake Forest CA

Business Analyst

Responsibilities:

• Gathered Business and Functional Requirements based on Agile(Scrum)methodology
• Converted Business Requirements into Functional Requirements Specification Document
• Created DFD, Use Case Diagrams and Business Process Flows using UML modeling tools like MS Visio
• Created Product backlog, Sprint backlog and Sprint Burndown chart in the tool JIRA
• Provided project support in scheduling/facilitating Sprint meetings, creating agenda, and recording meeting notes and following up on action items
• Conducted JAD sessions with subject matter experts, stakeholders and other management teams as a part of requirements elicitation and in the finalization of the Business Requirement Document
• Developed and executed overall testing strategy plan and test scripts for user
• Created Requirement Traceability Matrix and provided support to the business during User Acceptance Testing(UAT)

Environment: LenderX system, MS Office Suite (Word, Excel, Outlook, PowerPoint), MS Visio, MySQL, and UML.

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Worked with Project Manager to determine the best methodology for the project and approach to gather the requirements
• Interacted with clients to gather requirements and specifications for the development of new system
• Performed AS-IS workflow analysis and GAP analysis by identifying existing technologies, document the enhancements to meet the end state requirements.
• Developed Use Case Scenarios, Work Flow Diagram, Service Models, Use Case Models, Sequence diagrams, State chart diagram, Collaboration diagram
• Designed user interface prototypes and scenario models to convey user requirements to the system developers.
• Worked with development team and end users to complete system development.
• Conducted meetings with the stakeholders to resolve various issues that originated during various phases of the project.
• Developed User Guides to create Service Models and Use Case Models.
• Created project plan for the project
• Verified that the requirements are testable and provided sign-off on test cases.
• Helped formulating test summary reports, traceability matrix and test plan.
• Responsible for daily Reporting to the management.
• Assisted in creating user manuals and in hands-on training for the end users on the system.

Environment: RUP, UML, MS Project, MS Visio, Enterprise Architect, MS Office, Java Server faces, J2EE, Windows XP

Confidential, Stamford CT

Business Analyst

Responsibilities:

• Gather & understand business requirements received from the domain group & expand them to develop detailed functional requirement
• To work directly with stakeholders to understand, capture & document for new system, features, enhancements & providing advice and direction wherever appropriate
• Studying the scope, effort & timelines of the project
• Prepare BRD(business requirement document) & FRD (functional requirement document)
• Effectively communicate the requirement to development groups. Interact with development team to provide explanations as well as to validate compliance of the developed product
• Perform gap analysis (AS-IS to TO-BE Analysis) between the targeted business model and featured models devised by rigorous brain-storming and discussions with client.
• Co-ordination among development group for successful completion of project and conductingUAT
• Provide user documentation including the training of new functionalities

Environment: SupportCentral, UML, MS Project, MS Visio, MS Office

Confidential

Programmer

Responsibilities:

• Program online surveys for global online Market research companies usingConfirmIT 10.5/10.0/9.0, J script, HTML
• Interacted with clients over conference calls and identified project requirements efficiently.
• Followed Survey Programming standards for online Market Research.
• Maintained the work process documentation as perCMMIand also worked for the Quality Assurance of online surveys and work process.
• Good knowledge ofSurvey Management System.
• Deployment of various reports and monitoring it(SLA, Performance Tracking, Productivity)
• Analyzing data and creating reports.

Environment: ConfirmIT, MS Office Suite (Word, Excel, Outlook, PowerPoint)