SUMMARY

• 7 years of Professional Experience as Business Analyst in Education/E - Learning Domain.
• Worked individually, as well as in team environment, to achieve project quality goals.
• Extensive experience in Learning Management and blended eLearning.
• Ability to strategize the delivery of training including requirements analysis, design, implementation, administration and support of Learning Management Systems (LMS/LCMS)
• Thorough knowledge of SDLC, RUP methodology, Requisite Pro, Clearcase and Rational Rose.
• Experience in designing and developing project document templates based on SDLC methodology.
• Excellent at using UML and making Use cases.
• Experienced in manual and automated testing for both front-end and backend.
• Extensively used automated test tools of Mercury like Quality Center, Quick Test Pro, Win Runner, Test Director, Performance and Load Runner Testing.
• Extensive experience in analyzing models and optimizing business processes, data flows, document business requirements and functional specification documents.
• In depth knowledge of Sequence Diagrams, collaboration diagrams, activity diagrams.
• Proficient in programming languages like C, C++, Java and .NET TECHNOLOGIES
• End-to-end solution encompasses Data acquisition, data management and information delivery strategies.
• Knowledge of futures and options strategies for hedging investments
• Facilitated Joint Application Development (JAD) sessions, one on one interview and meetings with business users and SMEs.
• Developed the QA test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge by using Test Director.
• Proficient in writing SQL queries for data analysis and validation
• Conducted UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Trained users with regard to the operation and maintenance of the new features by providing training sessions and enhanced documentation.
• Assisted in building a business analysis process model using Visio.

TECHNICAL SKILLS

Tools: MS Project, MS PowerPoint, Visio, Rational Rose, Requisite Pro, Crystal Reports, Clearcase, Clearquest, Test Director, UML

Operating Systems: Windows XP / 2000 / Millennium /NT 4.0/98/95

Office Tools: Windows 9x/NT/2000/XP Languages C++, HTML, PL/SQL, Java, and J2EE.

PROFESSIONAL EXPERIENCE

Confidential, Washington DC

Business Analyst/Systems Analyst

Responsibilities:

• Coordinated with upper management and the end user (JAD) to evaluate user report requirements and analyze software related issues and presented systems specifications with recommendations.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Macromedia Captivate and Flash are being used to develop training module.
• Wrote, organized, and updated end user software training material and visual aids.
• Scheduled and helped develop formal training classes for end-users.
• Conducted classroom style instruction for end-users.
• Created queries (ad hoc reports).
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology.
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Developed and managed Project Plans and Schedules. Managed resolution of Project issues and conflicts.
• Developed Sequence Diagrams, OOD using UML.
• Involved in creating Data Flow Diagrams for Database of the Investment Portfolios
• Queried database using SQL for backend testing.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
• Generated test reports using Quality Center
• QA of Java scripting. Write Requirements of what is needed to be accomplished with programming and also accomplish increased user productivity and satisfy data capture needs. Test all new/modified java programming.

Confidential, CA

Business Analyst

Responsibilities:

• Worked for Version document with SME. Primary Liaison between Business User and Development Team.
• Extensive experience in all phases of RUP and SDLC processes
• Worked in mainframe environment and used SQL to query various reporting databases.
• Deep understanding the Business Flow of Investment Banking, and extensively involved in Portfolio management and analysis, Mutual Funds, Securities trading
• Deep understanding of Structured System Development Methodologies
• Assisted Project Manager and User managers to conduct Market Research and Feasibility Studies, and to develop Scope/Vision Documents.
• Requirements were gathered from the seven business functions within the Data Management organization.
• Worked extensively with MS Excel and MS access.
• Used XML for building and parsing of Application Configuration file.
• Used Castor to create objects from XML documents.
• Create and maintain data model/architecture standards, including master data management (MDM)
• Assisted Project Manager in development and documentation of Project Plan
• Closely worked with SMEs, and Identified, researched, analyzed, and defined key issues of the Business flow of SunTrust Bank
• Conducted Gap Analysis, and Gathered User Requirements by Interviews, user meeting, JAD session, and Requirement Elicitation Sessions
• Collected and documented business processes as well as Business Rules and then translate to the Business Flow Chart
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Analyzed and Documented Business Requirement Document (BRD), Functional Specification Documentation, and System Requirement Documentation, using UML methodologies
• Designed and developed Use Cases using UML and Business Process Modeling.
• Wrote test cases and test scripts for the User Acceptance Testing

Confidential, Las Vegas, NV

Business/Data Analyst

Responsibilities:

• Worked as a business analyst to build Strategy Web application for financial statements and inspections
• Identified, researched, investigated, analyzed, defined and documented business processes
• Designed and developed, Use Cases, Activity Diagrams, Sequence Diagrams, Visio and Business Process Modeling
• Designed and developed Project document templates based on SDLC methodology.
• Conducted user interviews, gathered requirements, analyzed the requirements by using Rational Rose, Visio and Requisite pro - RUP
• Worked extensively with Risk Management, Mortgage Loan Servicing, and Commercial and Residential mortgage, CMBS, MBS
• Mortgage Pre-payment risk, Risk Analytics for MBS, Loan Servicing, Loan Origination, MBS, CMBS, and Secondary Mortgage Market
• Escrow and Reserve Administration, Escrow processing, Escrow Analysis, Non-Escrow Loans Collateral Inspection and Monitoring, Property Inspection, Income and Expense Statement Review, Inspection Report
• Analyzing the existing reports, reporting system
• Maintained on-going technical assistance and provided help desk support to customer’s mainframe systems software that included problem determination and resolution. Executed volume/load/acceptance/performance testing.
• Wrote database interface specifications and documented in Data Manager data dictionary
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation was in place.
• Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge
• Utilized detailed knowledge of application features, functions assess scope and impact of business needs throughout analysis.
• Extensive use of MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint MS Project for data migration in to the CI System Knowledge Data Base in Microsoft Share Point.
• Acted as a resource in understanding how IS carry out business functions and assists in ensuring the timely and effective implementation
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships
• Assisted in development of training materials for new technology and process improvements

Confidential, Malden, MA

Business Analyst

Responsibilities:

• Interacted with business heads to finalize the Business Requirements for the application.
• Performed the requirement analysis and documented the requirements using Rational Requisite Pro.
• Used the requirement attributes (priority, effort, and risk) as the basis for negotiating the inclusion of the requirement, to manage the scope of the system efficiently.
• Developed UML Use Cases using Rational Rose and developed a detailed project plan with emphasis on deliverables.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Understand the As Is system and develop the To Be system concept and also prepare the System Process Maps.
• Managed changing requirements which included establishing a baseline, keeping track of the history, determining dependencies that are important to trace, tracing relationship between related requirements and maintaining version control.
• Prepared and documented System Requirements and workflows for the Content Management Application tool.
• Checked Business Readiness and determined activities of flow.
• Performed Unit Testing and User Acceptance Testing and documented detailed defects.
• Wrote Procedure Manuals and was responsible for continuity preparedness.
• Managed various tests, stored test information, reviewed and analyzed test results.
• Conducted presentations of the Q/A test results with analysis to the stakeholders and users and documented modifications and requirements.
• Helped in writing Training manuals and helped business with the Training on a one to one sessions.
• Employed Rational Clear Quest for effective Change Management (Requirements Creep) and bug tracking during the testing lifecycle.

Confidential - NY, NY

Business Analyst

Responsibilities:

• Met with client groups to determine requirements and goals.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document.
• Responsible for preparing Software Requirement Specification (SRS) and documenting them.
• Created Process Work flows, Functional Specifications documents and documented system requirements.
• Provide implementation assessment, strategy, and mentoring services for Rational Rose, UML and RUP.
• Interacted with various cross-functional teams on building business use cases, and understanding expenses and revenue stream.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Interaction with the developers to report and correct bugs.
• Developed the systems implementation project management plan with milestones and steps from procurement of vendors to project implementation and maintenance.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs.
• Ensured that critical requirements are not missed.
• Aided management in standardizing web applications by preparing GUI standards and recommending alternatives for in corporation in a phased, iterative manner.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Analysis of new Business Requirements and preparation of the Functional Design Specifications
• Interacted with clients like SPF Securities to finalize their website look and contents.
• Analysis of the new requests specified by the end users for the future releases and discussion with the functional and technical teams.
• Communicated changes to requirements promptly and precisely to all personnel involved.
• Identified and clearly defined functional issues and support IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Analyzed and translated business requirements into system specifications.

Environment: Windows XP Professional, Oracle9i, SQL, MS Access 2000, MS Excel, RUP, Oracle, UML, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS Office suite, MS Visio 2003.