SUMMARY

• Self - motivated, energetic Business Analyst with over 7 years of diverse experience in Financial Accounting, Banking, Healthcare, Insurance and Automotive domains
• Skilled in performing Gap Analysis, in depth knowledge of AS-IS and To-BE business processes
• Thorough knowledge and understanding of various Software Development Life Cycle (SDLC) methodologies like Agile, RUP, XP and Waterfall.
• Strong SQL skills and able to handle big data and large scale databases
• Excellent working knowledge on Scrum concepts like Scrum team, Product backlog, Spring planning, User stories, Daily standup, Burn down charts, Planning poker and Pair programming
• Proven ability to work with functional teams in an agile environment and be able to fulfill roles like Facilitator, Tester and Scrum master
• Extensive experience in creating detailed Business Requirements Document (BRD), Functional Requirements Document (FRD) and User Interface Document (UID).
• Exposed to working with development team to identify and document Non-Functional Requirements (NFR).
• Experience in facilitating Joint Requirement Planning (JRP) sessions and conducting Joint Application Development (JAD) sessions throughout various SDLC.
• Well versed at giving walkthrough and creating Unified Modeling Language (UML) diagrams for Business Process Modeling like Use Case Diagrams (UCD), Activity Diagrams (AD), Sequence Diagrams (SD), Data Flow Diagrams (DFD), Flow Charts (FC) and Wireframe Prototypes
• Reasonable understanding of Object Oriented Analysis and Design (OOAD) concepts.
• Expertise and hands on experience in QRM and RDBMS for Analysis, Reporting and testing purpose.
• Experience in handling changes effectively by conducting Impact Analysis and holding Change Control Board (CCB) meetings.
• Proficient in Creating, Managing and Tracking Requirements Traceability Matrix (RTM)
• Experience in assisting testing team with Test plans, Test scripts, Reviewing Test Cases, and Validating and Monitoring Defects using various Defect tracking tools.
• Proficient in performing Functional Testing, Smoke Testing, Regression Testing, Progression Testing and User Acceptance Testing (UAT).
• Experience in conducting User Training Workshops and thoroughly documenting User Manuals after subsequent releases.
• Proficient in tools like MS Office, Visio, SharePoint and MS Project,JAD
• Confident, quick learner, adaptable and positively influenced by the ever-changing technology.
• Excellent analytical and problem solving skills; listening, oral, and written communication/presentation skills

TECHNICAL SKILLS

Programming Languages: C, C++,C#,VC++,VB,VB.NET,C#.NET, ASP.NET, Java, QRM, PL QRM, SQL

Development Methodologies: RUP, AGILE, Waterfall, ESDM, STV

Databases: MS-Access, MyQRM, QRM Server, Oracle 11, Teradata, DB2, and Sybase

Application Servers: IBM Websphere, ATG Dynamo, and BEA WebLogic.

Internet: HTML, XML, VBScript, ASP, JavaScript, JSP, J2EE.

Automation Tools: MS Visio, Rational Rose, Rational ClearCase, Rational, RequisitePro.

Bug Tracking Tools: Mercury TestDirector, Rational ClearQuest

Utility Tools: MS Office Suite, MS Project, TOAD, and Adobe Photoshop

Defend Management Tools: Bugzilla, Silk Central, JIRA, HP, Quality, Center, Rally

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Business Analyst

Responsibilities:

• Work with Business User Representatives and other Business Analysts to understand the current system and the business process in place to identify deficiencies and areas for improvement.
• Identify and Analyze the root cause of the reported problem and issues by users by users of SCD & suggest/implement the solution
• Prototype the application changes using MS Paint providing mock-up screens.
• Significant domain knowledge and experience working in Financial Experience in Equities, Derivatives,capitalmarkets, Asset and Fund Services, Treasury and Fixed income products.
• Design and develop various UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams to both management and development teams to ensure uniform understanding of the business scope, and detailed business and functional requirements.
• Extensively use QRM to verify the integrity and consistency of the data in the database.
• Participate in sprint meeting, retrospective session, stand ups, weekly meetings with business for open issues and updating product backlog for any changes/additions in requirement
• Assist business users in decision making for possible solutions by providing them guidance on current system behavior, feasibility and impacts from IT perspective
• Assist Testing teams in Regression testing and Black box testing; Participated in Navigation testing, Smoke testing and UAT testing of each build during the various phases of the application
• Solved complex business problems and resolved uncertain information into transparent functional and technical requirements, then managed the conversion to a technical solution.
• Strong SQL skills and able to handle big data and large scale databases
• Designing and Testing and documentation of every requirements using multiple tools and software’s
• Extensively use SharePoint tool to help team stay on track, review assignment progress and report
• Organize and participate in monthly release walkthroughs, demos & presentations of the new releases of the service requests every Thursday of the month

Environment: Sybase Power Designer, Microsoft Office Suite, Microsoft Visio, Silk Central, MS. Project, Oracle DB, Java, MyQRM, Toad, UML

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Functioned as the liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Coordinated introduction ofJADand initiated changes tobusinessanalysis methodology.
• Conducted extensive brainstorming sessions with end users and SME to understand the processes and gather requirements.
• Created screen-mockups using POLY to review the requirements and provide feedback on the screen design.
• Also, used Microsoft Paint to create ad-hoc screen mock-up to review with the users.
• Helped organize and moderated Joint Application Development (JAD) session with the end users, business users, developers and testers teams whenever necessary, as a conflict resolving tool
• Prepared Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) to capture the essential and extended functionalities for the proposed system.
• Developed the Use Cases to self-understand and communicate the process to be deployed under the new system to the entire development and testing team.
• Performed walkthroughs and knowledge transfer of business requirements and functional requirements with the development and test teams.
• Created and maintained Requirements Traceability Matrix (RTM) to manage requirements and performed Impact Analysis when request for change (RFC) arrived.
• Escalated the results of the analysis to the Change Control Board (CCB).
• Accountable for documenting Meeting Minutes of the weekly meetings and distributing to PM and other team members.
• Made Screen Mockup and Wireframes for the application to easily communicate to the user, developer and tester
• Solved complex business problems and resolved uncertain information into transparent functional and technical requirements, then managed the conversion to a technical solution
• Designing and Testing and documentation of every requirements using multiple tools and software’s
• Tracked open issues and documented progress reports on weekly basis.
• Coordinated and Monitored User Acceptance Testing (UAT) with the business user and interfaced with the development and test team with regards to defect status and fixes on a regular basis.
• Facilitated Post Production Validation and actively participated in production call support whenever necessary
• Assisted Software test team in creating Test plan and test cases to ensure the quality of the system
• Design Invoice Screen Mock-up utilizing JAD;
• Helped in preparing user-friendly documents like user manuals and system guides; provided training to user community as and when necessary.

Environment: Rational Unified Process (RUP) methodology, Sybase Power Designer, JAD, Microsoft Office Suite, Microsoft Visio, Silk Central, MS. Project, Oracle DB, Java, MyQRM

Confidential, Denver, CO

Business Analyst

Responsibilities:

• Worked with Business Users, Customers and Subject Matter Experts (SMEs) to understand the existing system and the current business process and methods to identify deficiencies and areas for improvement and enhancement.
• Accountable for creating, maintaining and ensuring User stories to have coverage on business values, story points and acceptance criteria.
• Proficiently helped development teams to break down large user stories for execution.
• Advised product owners, scrum masters and teams to improve their ability to create good Product Backlogs to prioritize features and subsequently created Sprint Backlogs.
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
• Provided detailed User Interface Document to the development and testing team for clear understanding of the system.
• Designing and Testing and documentation of every requirements using multiple tools and software’s
• Solved complex business problems and resolved uncertain information into transparent functional and technical requirements, then managed the conversion to a technical solution
• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.
• Created and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to their business requirements and the test case to their functional requirements.
• Worked closely with the QA Team and played a key role bringing in best practices of test driven development in an agile environment.
• Actively participated in the Daily stand up and Weekly status meetings.
• Extensively used task board, poker planning for better teamwork and results.
• Conducted User Acceptance Testing (UAT) to ensure all the business requirements have been fulfilled by the application.
• Actively participated in Post Production Validation (PPV) and handled issues appropriately.
• Prepared detailed user manuals and conducted training sessions.

Environment: Agile Methodology, Doors, Smart Draw, Microsoft Visio, JIRA, Oracle DB, Java, HTML, QRM,