SUMMARY

• Over 7 years of experience in Business Analysis, Business System Analysis in E - commerce, Finance, Insurance and Current Web Technology industries.
• Expert in project requirement gathering and documenting, prioritizing, workflow diagrams, business technology solution verification, and User Acceptance Test (UAT).
• Experienced in incorporating business strategies into project scope and requirements to optimize project solutions.
• Proven ability to elicit, evaluate, and prioritize business technology requirements in a proactive manner.
• Full life cycle Software Development experience including Analysis, Design and Review of Business and Software Requirement Specifications, Development and Testing as per AGILE development process and RUP Iterative Software Development Life Cycle process
• Extensive experience in facilitating JAD sessions, RAD, scrum sessions to drive complex project requirements
• Extensive experience in working with diverse and cross-functional teams and interacting with end users to develop clear business solutions.
• Ability to generate development cost reduction plans and provide project traceability.
• Excellent analytical and communication skills are effectively utilized in working with technical and non-technical team members and mid level to senior level executives.
• Experience in filling in on the project manager’s absence, and continue to drive the project towards finish line.

TECHNICAL SKILLS

• Rational Suite
• Microsoft Word
• Excel
• Project
• Visio and PowerPoint
• Mercury tools
• Photoshop
• Oracle
• MS Access
• Visual Basic
• SQL
• HTML
• XML
• Waterfall
• Rational Unified Process (RUP)
• Agile Methodology (Scrum).

PROFESSIONAL EXPERIENCE

Confidential, O’Fallon, MO

Sr. Business Analyst

Responsibilities:

• Successfully coordinated various projects for priceless.com, a multimillion dollars interactive marketing website.
• Implemented and worked in AGILE methodology and filled in as a scrum master.
• Created and owned requirements document for several key platforms for Confidential
• Gathered requirements and coordinated prototype and implementation for several new technologies to MasterCard including Akamai flash streaming, IVR integration, iPhone and blackberry applications.
• Effectively coordinated the requirement gathering process, design, development, implementation, and post implementation to support for over 30 large scale promotional projects hosted on several MasterCard marketing platforms.
• Conducted JAD sessions and interviewed with end users, developers, and other stakeholders to clarify functional, non functional requirements and use cases.
• Identified and prioritized risks to help the team to mitigate program defects and development costs.
• Coordinated various large and medium scale projects with WIPRO and other in house Vendors.
• Gathered business requirements from various business units around the world such as Russia, Japan, England, China and Brazil to create, update, and maintain regional websites through INTERWOVEN content management system and Java Application.
• Gathered requirements, created technical use cases, for several Issuer and Brand partnership sites.
• Helped the development team to interface requirements and helped the QA team in creating test strategies and also coordinated basic black box testing, unit testing, rapid bug fixing.
• Facilitated smoke test and created test case to ensure proper product functionalities.
• Performed bug checking, requirements management using JIRA and Grasshoppers.
• Assisted in new user training and creating end user manuals.

Environment: RUP, Agile (Scrum), MS Visio, UML, Rational Requisite Pro, Microsoft Office suite, JIRA, Grasshopper, Windows.

Confidential, St. Louis, MO

Business Process Analyst

Responsibilities:

• Liaised between business decision making team and technical developers.
• Interacted with stakeholders to gather functional and non-functional requirements, documenting requirements using Requisite Pro.
• Collaborated with the project manager to plan and organize project activities, and communicated with all the team members to ensure appropriate allocation of the tasks.
• Used MS Visio to create activity and sequence diagrams, integrated use cases and diagrams with BRD.
• Updated functional requirements in case of design change for certain modules of the product.
• Performed incident reporting and Change Control procedures using Clear Quest.
• Involved in project progress meetings to report existing progress and discuss expected progress for the next time frame.
• Monitored project progress by validating Requirement Traceability Matrix (RTM).
• Analyzed requirements to identify key business area risks for the project and prioritize project activities accordingly.
• Gathered and organized test data, analyzed test results, and prepared test summary reports
• Helped with the preparation of new user manuals.

Environment: MS Visio, Rational Requisite Pro, Clear Quest, MS Project, Microsoft Office suite, UML, RUP, Windows.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Discussed with business end users, process owners, and Web Architects to identify business technology requirements and use cases.
• Involved in converting the User requirements into business requirements, functional requirements and technical requirements and also created business process models from the requirement specifications.
• Created and maintained various project management documents such as Project Charter, Milestone Report, and Issues Log.
• Employed UML standard workflow diagrams based on the As Is and the To Be new system proposal.
• Integrated Requisite Pro with Clear Quest and Rational Rose to create project visibility and traceability among requirements, use case diagrams, and change requests.
• Interacted with IT staff, vendors, end users, and other stakeholders to conduct JAD sessions to accomplish tasks promptly.
• Established meetings with stakeholders to coordinate project updates and maintain smooth development of the project.
• Identified and prioritized potential risks during different phases of the project life cycle.
• Implemented smoke test to ensure the system performs all the functionalities as required.
• Validated User Acceptance Test (UAT) to prepare for implementation of the project.
• Filled in project manager’s role in case of temporary absence and performed leadership tasks.

Environment: Windows, Waterfall, UML, MS Office suite, Rational Enterprise suite, MS Project, MS Visio, HTML.

Confidential, Chicago, IL

Business Systems Analyst

Responsibilities:

• Involved in Requirements Gathering from user groups and analyzed UI screen dynamics.
• Worked with the UI Prototypes in creating mock up screens and validated if the requirements are in sync with the prototypes created.
• Interviewed with business users to prepare and update Business Process Requirement (BPR) and Software System Requirement (SSR).
• Utilized Rational tools to in corporate workflow diagrams and use cases into system requirements.
• Ensured all artifacts aligned with SDLC policies and guidelines.
• Performed Gap analysis to evaluate compatibility of the existing system architecture with the new requirements.
• Used MS Project to maintain project development updates.
• Conducted walkthroughs with stakeholders using PowerPoint presentations.
• Presented business requirements, use cases to SME for validation and obtaining sign-offs.
• Performed tasks in accordance to RUP approach during different phases of the project life cycle.
• Developed workflow diagrams using Rational Rose to facilitate business and technical visibilities.
• Facilitated JAD sessions with end users and IT staff to ensure clear communication and thorough understanding of new functionalities.
• Coordinated and directed user acceptance test (UAT) and user training sessions.

Environment: Rational Rose, Mercury tools. Rational Requisite Pro, Clear quest, Microsoft Office suite, UML, RUP, Windows.