Senior Business Systems Analyst Resume
O Fallon, MissourI
SUMMARY
- Proactive, Self - radiant, Result Oriented, Commercially Savvy and Pragmatic Senior Business Analyst with over 8+ years of progressive experience in IT industry in Banking and Finance Sectors. Certified Scrum Master with proven ability to work with self-organizing and cross-functional teams across Banking sector.
- Experienced, working with various Software Development Life Cycle (SDLC)methodologies such as Waterfall and Agile methodologies such as Scrum - Waterfall (Hybrid) and Scrum.Proven success in conducting as-is and to-be analysis, GAP analysis, Risk Analysis, Impact Analysis, Cost-Benefit Analysis, ROI analysis, SWOT analysis. Certified Scrum Master and have proficiency in Scrum framework
- Industry domain expertise inBanking Complianceslike Comprehensive Capital Analysis and Review (CCAR), BASEL I, II, III, Dodd-Frank Act (DFA), Sarbanes-Oxley Act,Bank Secrecy Act, PCI-DSS, Anti- Money laundering(AML)issued by Regulatory authorities likeFederal Trade Commission(FTC), Consumer Financial Protection Bureau(CFPB), Office of the Comptroller of the Currency(OCC), Federal Reserve System(FRS), Financial Industry Regulatory Authority(FINRA)
- Good understanding of communication protocols like Hyper Text Transfer Protocols (HTTP/HTTPS), Simple Mail Transfer Protocol (SMTP), File Transfer Protocol (FTP) and Transmission Control Protocol (TCP)
- Worthy understanding and experienced in projects that utilizedBig Data (Hadoop framework), integration and Data Warehousing(DW), Service Oriented Architecture(SOA), Business Process Improvement(BPI)
- Determined variousdata sources, performed data profiling and data cleansing created Data Mapping Document, data modelling techniques like Entity Relationship(ER) modelling &dimensional modelling and data validation in DWHprojects
- Well versed in concepts like OLTP, OLAP, Data Marts, OLAP Cube, Conceptual modelling, logical modelling and Extract- Transform-Load(ETL) concepts
- Extensive knowledge about Roll-up (aggregation), Drill-down, Slice, Dice and Pivot (Rotate) OLAP operation
- Good knowledge on Data Warehouse related concepts such as Dimensional model (Conceptual and Logical), Star, Snowflake schema and Fact Tables.
- Involved with extensive client interactions and converting business functionalities into Service Oriented Architecture (SOA) models across heterogeneous IT environments.
- Experience working in Three-Tier architecture, Ajax, Web Services (SOAP, WSDL), Client-Side andServer-Side Validation
- Frequently used DDL, DML, DRL in SQL to perform CRUD operations on databases including joins, triggers, stored procedures.
- Good understanding of Big Data concepts, practical experience with Hadoop ecosystem, Ingestion tools like Apache Kafka, and Apache Scoop, used Processing tools like, Apache HBase.
- Possess experience in monitoring large volume of streaming data using Apache Flume and Apache Kafka
- Facilitated elicitation techniques such as Document Analysis, Interface Analysis, Brainstorming, Interviews, Focus Groups, Prototypes and Joint Application Development (JAD).
- Assisted Project manager for creating Project Charter, Risk Register, Project Management Planand stakeholder analysis management.
- Collaborated on creating Work Breakdown Structure to define and group project’s discrete work elements using MS project and achieving the milestones by tracking schedules, and evaluating the impact of changes.
- Good understanding in preparing Responsible, Accountable, Consulted, and Informed (RACI) Matrix.
- Experienced in preparing artifacts like Business Requirement Document(BRD), Function Requirement Document(FRD), Software requirement Specification (SRS), Data Mapping Document(DMD), RTMand dependency matrix.
- CreatedUML diagrams such as Use Case, Activity, Sequence, Component andaware of the other diagrams.
- Functional experience in crafting Work flow, business process flow, data flow, creating UI mock-ups, and wireframes
- Collaborated with QA team to document test cases, and test plans, also been a part of UATand performing defect tracking
- Experience supervising Black-Box Testing, Functionality Testing, System Testing, Integration Testing, Regression Testing, Performance Testing.
- Assisted in Creatinguser stories using INVEST criteria, helped Product owner and scrum master in decomposing epics and themes using vertical slicing, served in writingacceptance criteria for any given user story and assisted Product Owner for prioritizing Product Backlog.
- Knowledge of Financial reporting, Budgeting, Forecasting, Valuation, Value at Risk (VaR) and hedge fund strategies.
TECHNICAL SKILLS:
Business Skills: Business Process Analysis, Business Process Improvement, Use Case Modeling, JAD Sessions, Risk Analysis, Requirements Workshops, GAP Analysis, SWOT Analysis, Document Analysis, Impact Analysis, Data Analysis,Process Mapping.
Risk and Compliance: Credit Risk, Market risk, BASEL 1,2,3, Dodd-Frank Act, Foreign Bank Organization and Volcker rules, Sarbanes-Oxley Act, Bank Secrecy Act, PCI-DSS, FINRA and NYSE regulations, Investment Act, GLBA and SEC, FRTB Standardized Approach, Anti-Money Laundering
Retail Banking: New Accounts, Checking and Savings Accounts, Statements, Pending and Cancelled Transactions,Reconciliation, Comprehensive Capital Analysis and Review (CCAR), Dodd-Frank Stress Test Act (DFAST)
Investment Banking: Cash Management, Wealth Management, Asset Allocation, Tickers, Pricing, Portfolio Management, Market Data, Payments, Capital Marketing, Global Market.
Trading: Equities, Fixed Income (Bonds, Convertibles, T-Notes, T-Bonds), Derivatives (Options, Futures, Forwards), Mutual Funds, Hedge Funds Portfolio Management, Forex (FX Options, FX Futures, Currency Swaps, Currency Forwards), Commodity, Trade Reconciliation, Small Order Routing etc.
SDLC Methodologies: Waterfall, Agile Scrum, Scrum-Waterfall Hybrid
Collaboration Tool: Microsoft SharePoint, Confluence, Team Foundation Server
Designing Tool: MS Visio, Balsamiq, Catia, Ansys, AutoCAD
Requirement Management: JIRA, Rally, Confluence, Rational RequisitePro
Statistical Tools: Minitab, Excel, JMP
ETL tools: Informatica Power Center
Testing Tools: HP ALM, Selenium, Load Runner, Jenkins (Continuous Integration), Test Director, HPQC
Databases: MySQL database, Oracle, Hbase, SQL server
Big Data: Hadoop, Apache Spark, Apache Oozie, Apache Mahout, Apache Flume, Apache Sqoop, Apache Kafka
Reporting Tools: Tableau, Power BI
User Interface: HTML, CSS, JavaScript
Operating Systems: Windows, Mac OS, Linux
PROFESSIONAL EXPERIENCE
Confidential, O’Fallon, Missouri
Senior Business Systems Analyst
Responsibilities:
- Elicited requirements on Web Application, and types of Data sources and Reports from different Business Owners, Stakeholders and development teams by facilitating Interviews, Brainstorming, re-engineering and JAD session
- Assisted Project Manager in creating Project deliverables, milestones, resource estimation and WBS
- Defined the business rules by working with subject matter experts using ‘if’ and ‘then’ statements. Performed Document Analysis to know the As-Is system and created To-Be system by conducting GAPAnalysis, broke down the BRD into user stories by conducting workshops with the team, assisted in writing the acceptance criteria for the user stories and assisted product owner and scrum master in developing the product backlog on issue tracking tool JIRA
- Providedad-hoc support to risk managers to help them better understand the behavior of the models
- We Collaborated with development team in developing business scenario simulation algorithms using Apache Spark, Apache HBase
- Facilitated the team in construction of the Machine Learning Algorithm in Map Reduce, Apache Spark which made it easier to train and validate the system
- Gathered requirements that helped developers to create web-based applications using Apache Tomcat
- Aided testing team in by creating testing artifacts like test cases, test scripts and test scenarios
- Participated along with stakeholders in user acceptance testing(UAT)
- Assisted Web services team in designing REST services and configuring WSDL
- We Used Test Driven Development (TDD) development and Acceptance Test Driven Development (ATDD) techniques for building the application components, and performed Automated Testing using Selenium
- Assisted in configuring dash boards and reports using Power BI
- Involved in creation of User Acceptance Test cases and plans, defect tracking using Jira and validated reports
- Involved inScrum ceremonies, and converted High level requirements like Epics into user stories by using Vertical Slicing
- Involved in Backlog grooming sessions, helped scrum masterin conflict and resolution management
Environment: and Tools: Scrum-Waterfall Hybrid, Power BI( ), MySQL database(5.7), Oracle database (v-11g),Hadoop, Apache Sqoop (v-1.4.6), Apache Spark (v-2.0.0), Hbase (v-1.2.0), Apache Tomcat (v-8.0.47), Apache Flume (v-1.5.2) and Jira (v-6.3.3) and MS Visio (v-16.0), Apache Kafka (v-0.10.1.0), Jenkins.
Confidential, Buffalo, New York
Sr. Business Systems Analyst
Responsibilities:
- Captained meetings with the management, portfolio managers, quant analysts for analysis and prerequisites of the project.
- Prepared GAP analysis and Risk analysis via Document Analysis and Interface Analysis to understand the new business model and additional functionalities to be incorporated.
- Conducted a high-level requirement gathering sessions with Business Owners for requirement elicitations via JAD Sessions, Interviews, Focused Groups and Brainstorming Sessions.
- CreatedBusiness Requirements Document (BRD),Functional Requirements Document (FRD) and System Requirements Specification (SRS)along with product owner to enable to development team to better understand the requirements and business needs.
- Worked proactively in the back-end with financial analysts in tagging securities to underlying assets
- Aided risk analysts in identifying and mitigating the risks using MS Excel to calculate annual volatility of each security
- Actively participated in document reviews, plan setup, plan configuration and incorporated them in Business process re-engineering, Business process improvements, Business process modeling using Activity diagrams Created Use-Case diagrams, Activity and Sequence diagrams, ER Diagrams using MS Visio.
- Created Mock-Up Screens and Wireframesfor the trade order management system for client verification
- Worked along with product owner to convert requirements into user stories using INVEST Criteria
- Helped the Product Owner to prioritize the Product Backlog items for developing Sprint tasks by taking suggestions from the cross-functional development team.
- Used JIRA for drafting the user stories and managing the requirements
- Actively participated inSCRUM ceremonies (Sprint Planning Meeting, Sprint Review Meeting, Sprint Retrospective Meeting and Grooming Sessions)
- Preparedtest cases, test plans, and test scenarios and traceability matrices used by the Quality team for User Acceptance Testing (UAT).
- Active part of the testing of the system during Smoke testing, Black Box testing, Regression Testing, System Testing.
- Worked with the Product Owner during the Sprint Review Meeting for the Potential Shippable Product Increment (PSPI) and help decide which features are DONE and satisfied using the acceptance criteria.
- Conducted ETL workshops to understand requirements for Data Warehouse Design (Extraction, Transform and Load) operations on the database.
- Used ETL process to map data from different sources (Bloomberg B-Pipe and Thomson Reuters-API) for all the assets such as equities, fixed income and derivatives to the trader’s system enabling them to upload the order details as the business required.
- Used Tableau and Excel (Pivot Tables, Lookups and Macros) for reporting and analyzing the portfolio performance and fixed income analytics such as NAV, NPV, P&L, Asset Allocation, Country Allocation, Cash Flows, Profit and Losses of hedge to provide strategic decisions that align with the organization’s business requirements.
- Aided the testing team in writing the test cases, test scenarios, test scripts for automated testing using cucumber
Environment: Scrum, Wireframes, MS Office, MS Visio, MS Project, UML, JIRA 5.2, HP QC v 11.0, Tableau, Informatica, Oracle v11.2, Web Services, SOA, HTML, XML, Java, Apache Tomcat, JavaScript/jQuery, Eclipse, Hibernate Spring, Bloomberg B-Pipe, Thomson Reuters, Cucumber, Minitab, JMP
Confidential, Madison, Wisconsin
Sr. Business Systems Analyst
Responsibilities:
- Gathered business requirements through interviews, surveys by interacting with stakeholders and business users
- Involved in preparing Logical Data Models and conducted controlled brainstorming sessions with project focus groups
- Worked on Conceptual, Logical Modeling and Physical Database design for OLTP and OLAP systems
- Created a logical design and physical design of the centralized relational database
- Responsible for database design, star schema, snow flake schema design, data analysis, documentation, implementation and support. Created BPMN to showcase the business processes in the business models
- Created data model for the Star Schema using Erwin, created DDL scripts for static dimensions and ETL Mappings using Data Stage
- Widely used Normalization methods and have done different normalizations (3NF) and helped Data Analysts in analyzing and generating the reports as required
- Created DMR mapping spreadsheets, Source to Target mapping documents including the transformation rules
- Used DML, DCL and DDL SQL queries for constructing the DWH
- Involved in business process modeling using UML through Rational Rose
- Used Rational Requisite Pro to document technical requirements and business user requirements
- Analyzed business requirements, transformed data, and mapped source data using the Teradata Financial Services Logical Data Model tool, from the source system to the Teradata Physical Data Model
- Created logical data model from the conceptual model and its conversion into the physical database design using forward engineering in Erwin
- Designed, Developed and Supported Extraction, Transformation and Load Process (ETL) for data migration using Informatica. Worked extensively in documenting the Source to Target Mapping documents with data transformation logic
- Wrote User Stories fulfilling INVEST criteria, assisted the Product Owner in prioritizing the Product Backlog Items (PBIs) using techniques like Kano Model, Moscow and estimated Story Points using Planning Poker
- Reduced risk and ambiguity by adding rigor to the Definition of Done and used domain knowledge and expertise to slice user stories based on business value
- Involved in all scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming
- Shielded the team from various impediments and assisted the Product Owner in forecasting release plans by tracking the Team’s Velocity
- Performed User Acceptance testing, verification testing, Regression Testing and System testing manually
- Involved in generating Test Plans and Test Specifications, prepared test data for positive and negative Test Scenarios as per system specifications and requirements
Environment: Waterfall-Scrum Hybrid, Erwin 3.5.2, Toad, PL/SQL, Java, Angular JS, Oracle 9i, Informatica 7.1, BO 6.5/ XIR2, Confluence, MS Visual studio 2013, MS Word, MS Excel, MS PowerPoint, MS Access, Tableau 8.3.
Confidential, Jacksonville, Florida
Business Systems Analyst
Responsibilities:
- Led Requirement Gathering Sessions (RGS), Joint Application Development (JAD) sessions
- Interviewed the Key Stake Holders, SMEs, and Decision makers to have a successful collection of requirements
- Documented Project Charter (PC) andBusinessRequirement Documents (BRD)
- Derived Functional Requirement Specifications (FRS) based on User Requirement Specification (URS)
- Assisted the Project Manager in preparing the Project Development Plans. Also helped in identifying and tracking Project Issues and Risks
- Created weekly reports with the help of SharePoint
- Ensuring correct and accurate balances, while resolving inaccuracies and customer issues
- Utilized SharePoint to track performance of the web sites, and easily integrate third party tools whenever required
- Conduct Due diligence andKnowYourCustomer(KYC) research for high net worth clients, as part of the business-wide Anti-Money Laundering (AML) compliance remediation process
- Analysis of accounts and client information according to prescribed internal control policies and procedures. Identification and production of information required to satisfy the Bank’s KYC due diligence policies and processes
- Extensive use of MS Project, MS SharePoint (used as the library for Project documentation and the communication of Project information)
- Participated in creating an online cloud repository using Oracle Cloud Computing services
- Experience designing and implementing reporting and visualization for unstructured and structured data sets
- Collaborated with colleagues and managers to analyze service delivery and streamline the customerservice experience
- Gatheredbusiness,system, and functional requirements by conducting detailed interviews withbusinessusers, stakeholders, and Subject Matter Experts (SME’s)
- Responsible for mapping EDI X12 data into XML and then to the FACETSsystemusing Extreme translator
- Gatheredbusinessand functional requirements based on the project scope and SDLC
- Interacted with client,businessanalysis, lead developer and team members for Requirement and functional specifications and technical architecture
- Used data modeling and developed Use Cases, Class Diagrams and Sequence Diagrams using Enterprise Architect Used Waterfall Methodology for regular and requirements and continuous delivery of useful and working software
Environment: Waterfall methodology, XML, MS Word, MS Excel, MS Access, MS Project, Microsoft Project, Rational Rose, MS Visio, CMS(SharePoint), SaaS, PaaS (Cloud Computing)
Confidential
Business Analyst
Responsibilities:
- Actively Involved in Pre-Analysis of project with SME (Subject Matter Experts) and Developers
- Conducted Gap analysis for ‘As-is’ and To-be of the process to identify and validate requirements
- Participating JAD sessions with SME’s and multiple teams for requirement gathering and refinement.
- Analyzed the gathered requirement and reviewed Business Requirement Document (BRD)/Functional Specification Document (FSD)
- Considered the Fixed Income processes and characteristics to improve the asset allocation
- Created System Requirement Specification (SRS) document to describe all data, functional and behavioral requirement of the system
- Used Share point for content management and document management
- Wrote Use Case and built Use Case Diagram/ Activity Diagram using MS Visio
- Created Requirement Traceability matrix (RTM) using HP QC tool
- Used JIRA for allotting task and issue tracking, user story management and requirement traceability
- Worked with QA team for designing Test Plan and Test Cases for UAT and regression testing
- Tableau was used as a data visualization tool to communicate information clearly and efficiently via the statistical graphics, plots, information graphics, tables, and charts selected throughout the project
Environment: Waterfall Methodology, SQL Server, MS Word, MS Excel, MS PowerPoint, and MS Visio, HP QC, UAT Testing, SharePoint, ASP.net, Tableau, Ajax, XML, REST API, Web Server, HTML, CSS3, JIRA.
Confidential
Jr. Business Analyst
Responsibilities:
- Analyzed business requirements and Prepared functional documents by conducting JAD, Interviews, Brainstorming.
- Involved in development of test plan, test schedules, test cases based on high-level and detailed designs.
- Created Test Plan, Test Cases and Test scripts for some modules of the application under test (AUT) using Test Director.
- Interacted with Business teams and Developers to understand business requirements and bug fixes.
- Defined and performed the test strategies and associated scripts for the verification and validation of the application and ensured that it met all defined business requirements and associated functionality.
- Documented the daily defect status using Test Director.
- Conducted Regression Testing and GUI Testing on the e-commerce application using QTP
- Utilized Test Director for communication with the production personnel, developers and team members
- Studied the Siebel CRM and assessed how it supports the sales support in regard to the website.
- Wrote SQL queries to check proper data population in application tables.
- Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution.
- Worked with developers to reproduce errors and resolve software anomalies.
- Coordinated between teams to ensure consistency and accuracy across test plans, user manuals and materials.
Environment: Waterfall, Test Director, MS Office Suite, Windows XP, .Net, Java, J2EE, XML, Java Script, Oracle, Siebel(CRM), Crystal Reports, IBM Websphere
Confidential
SQL Developer
Responsibilities:
- Involved in creating logical and physical models using ERwin
- Migrated data from heterogeneous data sources and legacy system to centralized SQL Server databases
- Incorporating all the build rules, writing the code using T-SQL
- Mapping Operational Repository to Business Repository elements and incorporating the build rules
- For designing packages, stored procedures, functions and database triggersT-SQL was used
- Monitoring of statistics taken by the process, narrow down most expensive and long running queries to perform query optimization using SQL Server Profiler results and query plans
- Extensively used T-SQL to extract data from different tables with million records in some of the tables
- Based on the user selection and finally storing the output as a flat file for further processing for the next module
- Extensively used SQL querying in reports
- Identifying and automating repetitive tasks or processes to save time
- Extensively worked in the performance tuning of the programs
Environment: Waterfall,T-SQL, ERwin, UML, Payment Processing, SQL Server, Rational Requisite Pro, Rational Rose, MS Office, MS Project, SharePoint, HTML, CSS.