SUMMARY

• 8+ years of experience in IT, including 3+ years of ERP Business Solutions using Microsoft Dynamics Axapta ERP.
• Experience in management and focused more on new challenges and finding solutions to meet the needs of the customers.
• Strong knowledge on Microsoft Dynamics Ax 2009 Trade and Logistics and Finance modules.
• Knowledge of Microsoft Dynamics Ax 2012 modules.
• Experienced in writing business requirements, use cases and functional requirements for new applications and/or modifications to existing applications
• Experience in evaluating the requirements and suggest solution that meets up to the business requirements.
• Dynamics AX Consulting experience in the business process study and analysis, design, configuration, development, applications upgrade, testing, documentation, training, customer support and experience in Finance, Trade and Logistics, Production, Basic and Administrator modules of AX.
• Good knowledge of working on AOT tables.
• Good Knowledge on Exporting of data from one company and Importing the data into a different or new company.
• Experience in working closely with partners and propose technically feasible solutions.
• Act as the single point of contact for the partner for all technical issues and deliverables.
• Worked closely with Support teams, Product teams and Sales professionals to resolve technical & business issues for the partners.
• Strong experience in conducting User Acceptance Testing.
• Proven ability to deliver projects under budget.
• Experience in managing all aspects of full life cycle implementations from inception.
• Coordinating with the Development and Testing teams in rolling out the features and functionalities according to Client requirements.
• Excellent consulting, customer relationship, presentation skills.
• An energetic, motivated, and achievement - oriented individual.
• An effective team player with excellent problem solving and interpersonal skills.

PROFESSIONAL EXPERIENCE

Confidential, Minnesota

Responsibilities:

• Preparation of entity design document, analyzing and fixing the scope of the functionality.
• Perform intakes with stake holders to capture the details of the issue that needs to be addressed.
• Work with stake holders to design a cross department solution that provides a solution involving the least amount of overhead and training to use.
• Made decisions on customizations, workarounds, and process changes.
• Draft functional specification documents and coinciding MS Visio diagrams to account for current/future business process changes in conjunction with the changes to the software being proposed.
• Identified & recommended product customization, enhancements using GAP analysis.
• Worked on migration for on-hand balances and inventory locations.
• Create custom advanced filters and field selections tailored to individual users or user groups in Dynamics AX.
• Reviewed user story narratives, business requirements, and functional requirements for missing information, inconsistencies, and potential product integration issues.
• Elicited requirement clarification from executive management and other subject matter experts.
• Negotiated with the development team to refine the value and usability of the proposed designs with a focus on keeping the implementations discrete and within managed cost.
• Conducted story point acceptance meetings to gain an initial indication effort required to implement a concept solution.
• Defined and wrote functional requirements that provided implementation guidance for both the user interface and the database schema.
• Demoed new feature implementations to existing and prospective customers to elicit usability feedback and identify potential training issues.
• Facilitated functional specification reviews to iron out any last details and obtain the final signoff on design proposals.
• Provided training and reference information to the Accounts Payable, Accounts Receivables, teams by means of release review meetings.
• Provided feedback on new requests for feature enhancements and user stories as needed to account for logical inconsistencies in narratives, business requirements, functional requirements, concept designs, and release candidates.

Confidential, Fort Worth, TX

Responsibilities:

• Full cycle development in Microsoft Dynamics AX 2009.
• Participated in daily meetings with Process owners to understand the current challenges of using the legacy system and shortcomings of the current technology.
• Developed Business Process and gathered functional requirements for the process cycle. Created Use Cases, (UML) scenarios in documenting the process.
• Part of a collaborative requirements gathering process for the project estimation and overall requirements validation.
• Performed fit/gap analysis in conjunction worked with team leaders and members to keep the project on schedule.
• Developed functional documents and worked closely with functional consultants on a number of stages.
• Created Data Modeling diagrams between Entities, Attributes and Relationships to help define the requirements for the User Design and Development.
• Fully configured and customized the application to meet the client requirements by creating Workflows new Entities, Forms, Security Roles, Users and Teams
• Supply knowledge and support to be more efficient at build to make over build to forecast
• Assisted the developer to ensure the Back-up and Recovery process was implemented correctly.
• Provide user training and created area work instruction for daily operation.
• Single point contact for development of Sales/ Purchase related reports.
• Worked with the Sales team, marketing team, and IT, increased production time efficiency, lowered customer service ticket resolution time and effectively enabled a real-time to single release delay to in corporate sales and marketing point of sale feature implementations.
• Wrote and ran manual tests and user acceptance tests.
• Resolved roadblocks and scheduling issues as needed.

Confidential

Business Analyst

Responsibilities:

• Gathered, analyzed, and created functional business Healthcare projects. Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR).
• Provided a key client point of contact ensuring that clients business needs were met, representing the clients’ interests, ensuring overall success of solutions, with the ability to develop an in-depth understanding of customers’ business and marketing objectives.
• Coordinated with end users in the core areas of underwriting, claims and operations to determine requirements for systems development or revision.
• Maintained close working relationship with users to ensure that their needs are translated into meaningful system changes.
• Managed change control process by analysing the changes to requirements and communicating their impact on current development to the Change control board.
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
• Conducted business requirements walkthroughs with various IT groups
• Lead Business Intelligence reports development efforts
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Helped business to develop various views from their sandbox for their ad-hoc analysis.
• Conducted user interviews, gathered requirements, analyzed the requirements and managed change requirements by implementing change management methodology
• Contracted with the HCFA (Health Care Financing Administration)/ Medicare Centers and Medicaid Services to provide quick, easy, and affordable access to the health care service of their choice
• Worked with the UI developer to implement UI and create enhancements to optimize user experience
• Prioritized system impact analysis for web portal experience development
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements
• Worked in a team to develop use cases for their newly added application layout and understood all the business processes related to newly added layout and designed use cases that helped developers to build application
• Interacting with the developers on resolving the reported bugs and various technical issues
• Involved in UAT to confirm that the system under test meets the user needs and provides confidence in its use
• Performed verification tests to validate the data integrity
• UML diagrams such as activity and use case diagram were used to document the requirements and ensure creation of high level business requirements documentation.
• Worked cross functionally with developers, QA and project managers to make sure each the data could address their needs
• Performed verification tests to validate sure integrity of data
• Developed documents and implemented appropriate policies and procedures related to patient accounting, including follow-up on all patient accounts receivable.
• Actively participated in and monitored the accounts receivable management activities

Confidential

Business Analyst

Responsibilities:

• Communicated with Health Care Business Users to identify needs, defined project scope, and detail functional and non-functional requirements
• Conducted JAD sessions for gathering requirements by communicating with the Project directors and stakeholders, created process workflows and project initiation artifacts
• Worked onBusiness Process Management (BPM) and implemented process management principles
• Reviewed documents/templates to create BRD and implemented the RUP process
• UML diagrams such as activity and use case diagram were used to document the requirements and ensure creation of high level business requirements documentation
• Performed Data Analysis using a variety of statistical analysis
• Worked on the Flowchart and Process diagrams using MS Visio, Created use Cases and test cases
• Held and attended presentations and meetings to coordinate efforts among all the groups, leading the inception phase
• Worked on HL7 to provide framework to carry out transfer of electronic healthcare information
• Analyzed the detailed user needs, gathered requirements during inception phase, documented and delivered Functional Specification Documents (FSD) and assisted architecture analysis and design using UML and Rational tools
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML and Visio
• Identified, researched, investigated, analyzed, documented business processes and use case scenarios
• Performed gap analysis to identify and document the gaps between the existing system 4010 and new 5010 compliant system
• Functioned as a liaison between the business line, operations and the technical areas throughout the project cycle
• Interfaced with Subject matter experts to prepare the Business Process Re engineering (BPR) documents for the ongoing project
• Assisted in the development of training materials for new technology and process improvements
• Ability to interact effectively with the internal and the external parties
• Worked closely with the project manager in handling the whole project