SUMMARY

• 7+ years of experience as a Business Analyst, having worked on full system development life cycles on SDLC Methodologies like Waterfall, Agile and RUP with primary domain focus being the Retail, Ecommerce and Banking domains.
• Strong work experience in Ecommerce, Retail, Web Banking, Risk Management, ATG Commerce and Portfolio Management.
• Strong knowledge and experience of Agile, Waterfall, RUP’s Iterative Software Development Life Cycle (SDLC) processes.
• Extensive experience in gathering, eliciting, analyzing, documenting business requirement and translating requirement into functional specifications, technical specifications, feasibility reports and reviewing design documents with stakeholders.
• Strong experience in E - Commerce applications including mobile commerce, electronic money transfer, internet Marketing and electronic data interchange.
• Strong visual modeling, business scope and objectives, business process modeling skills using Rational Unified Process (RUP), Proficient in utilizing Rational Rose, Reserve Pro Enterprise Architect, MS Visio for UML modeling.
• Conducted Surveys and Brainstorming sessions with SMEs for requirement gathering.
• Proficient in creating detailed use cases, activity diagrams, business process workflow, as well as experience in creating Wireframes/Screen mock ups using MS Visio, Rational rose.
• Strongly prepared all documents like project charters, meeting minutes, BRD,FRD,SRD,TDD, User Stories, kick off documents, issue tracking log and Involved in Project Planning and Scheduling.
• Analyzed “as-is” process of the existing system and understood the “to-be” process and provided assessment document & created and translated requirement and process flows.
• Involved with the Retail technical teams during implementation operations such that right business requirements are being translated into the system.
• Strong experience with SQL to query database.
• Extensive experience in Manual Testing for Web POS System and Implement Budgeting and Reporting System.
• Strong experience in generating data reports, Custom reports, data analysis, data warehousing, data mapping and data modeling.
• Good experience in the User Acceptance Testing, test plan, test scenarios, to ensure requirements are met.
• Assisted in writing Test Plans and executing Test Cases, Regression testing
• Proficient in transforming business requirements into user requirement specification, Functional Requirement Specifications Document (FRD) and Use Case Narratives.
• Well versed in conducting effective and productive Joint Application Development (JAD) sessions with SMEs, software developers and QA teams for project meetings.
• Successful as a team player to work in conjunction with Testers, Developers and other Team members in Validation and Testing Complex Scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director
• Facilitate and managed the meeting, interviews and JAD sessions with SMEs from various areas.
• Extensive consulting and problem solving experience.
• Ability to work effectively in several teams with heterogeneous skill sets.
• Excellent oral and written communication skills with highly effective presentation ability.
• Expertise in User Interaction for analyzing various Business Activities.
• Ability to establish credibility with customers by responding to inquiries, concerns and create solutions.
• Obtain desired results by interviewing and processing user requests.
• Strong Communication, Problem Solving, Organizational, Interpersonal, and Presentation Skills.
• Excellent technical, analytical, problem-solving and leadership skills.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, Rational Enterprise Suite, MS Visio

Requirement Management Tools: Rational Requisite Pro, HP QC, Reserve Pro.

Change Management Tools: Rational Clear Case, Rational Clear Quest

Project Management Tools: MS Project

Analysis/ Modeling tools: UML, JAD, RUP, Waterfall, Agile

Testing Tools: HP Quality center, Jira

Operating Systems: MS Windows NT/98/95/2000, Unix

Database: MS SQL Server 2000(execution of queries), MS Access, Oracle

Language: SQL, UML, XML, Quick Pro Test

Utility: MS Office Suite, Word, Project, Excel, Visio, PowerPoint, Adobe Acrobat Suite, Lotus Notes, Oracle, Share point.

PROFESSIONAL EXPERIENCE

Confidential, Seattle WA

Lead Business Analyst

Responsibilities:

• Conducting user interviews at both in-house and client locations, gathering and analyzing requirements using Requisite Pro.
• Developed application to automate and personalize online buying.
• Analyzed the system from Business perspectives and prepared Business Requirement Document (BRD).
• Proficient in transforming business requirements into Functional Requirement Document (FRD)
• Identify research, realize, investigate, analyze, define and document business processes and Use Case scenarios for Ecommerce and transport application.
• Perform GAP Analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Prepared BRD, FRD, Use Cases, Activity Diagram, Sequence Diagram for Confidential E-Commerce Application.
• Conduct Workflow and Process Diagram to derive requirements for existing systems enhancements.
• Assist with User Acceptance Testing Systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Worked with development and testing teams to accomplish Timely Release Objectives.
• Using detailed knowledge of application features and functions assess Scope and Impact of business needs throughout analysis and completion of all enhancement specifications.
• Responsible for all Project Documentations.
• Worked with POS Development team to capture detailed oriented requirement of the application and create Use Cases.
• Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-Project, Windows 2000, SWOT analysis, Clear Case, Clear Quest.

Confidential - Seattle, WA

Senior Business Analyst

Responsibilities:

• Reviewed the Requirements & Design documents and understood the existing systems & functionalities.
• Lead JAD Sessions to Collect Requirements from Business User to initiate systems development process.
• Analyzed “as-is” process of the existing system and understood the “to-be” process and provided assessment document & created process flows for Social Security database.
• Utilized the Agile Scrum methodology to analyze the requirements to create stories
• Updated, Monitored and Managed each story created in Version One throughout the sprint cycle
• Facilitated daily scrum stand ups sessions identifying and working with the responsible parties to eliminate blocks/issues
• Facilitated Backlog grooming sessions with business owners and technical team identifying risk and creating ways to eliminate risk
• Worked with other Scrum masters to facilitate sprint planning sessions, creating roadmaps in version one Participated in weekly meetings with the management team and walkthroughs.
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
• Extensive experience in Communication with different team to capture detailed information of the application and Implement Budgeting and Reporting System
• Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT).
• Handled Change Requests by capturing them in the available organizational templates & thoroughly analyzing them for the impact on the existing requirements.
• Reviewed and reported the progress of the project during all the phases.
• Strongly involved with verbal and oral communication with different teams.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-Project, Windows 2000, Rational requisite Pro, Lotus Notes SQL, J2EEE

Confidential, Wilmington, Delaware

Business Analyst /QA Analyst

Responsibilities:

• Reviewed the Requirements & Design documents and understood the existing systems & functionalities.
• Lead JAD Sessions to Collect requirements and translate Business User to initiate systems development process.
• Analyzed “as-is” process of the existing system and understood the “to-be” process and provided assessment document & created and translated requirement and process flows.
• Worked closely for business and delivering requirement documents on time and prepared custom reports as per user requirements.
• Closely worked with POS applications to create new system for online customers.
• Worked for creation and execution for Oracle ATG products with process flow approach.
• Analyzed the functionality of Derivatives workstation and create a gap analysis of the transformation for SDLC application launch.
• Worked and extensive experience in Quality Center.
• Extensive experience in documentation of Requirements Document with business process modeling for I-phone, Android and IPAD.
• Proficient in transforming business requirements into Functional Requirement Document.
• Generated various data reports, conducted Gap analysis, root cause analysis and prepared documents related to it and maintained process after deployment.
• Coordinated between different teams consists of PMs, BA, Developer and performed UAT testing team.
• Worked on different platform to customizable ATG Commerce application for supporting Barclaycard website for E-Commerce products.
• Participated in design meetings and contributed towards creating screen design/UI as well as UML
• Created and managed project templates, use case templates, process flow, requirement types and Traceability Matrix.
• Participated in weekly meetings with the management team and requirement walkthroughs to elicit requirement
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Experience and worked with Test Procedures, defining Test cases, use cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT) and conducted regression testing
• Handled Change Requests by capturing them in the available organizational templates & thoroughly analyzing them for the impact on the existing requirements
• Reviewed and reported the progress of the JAD sessions project during all the phases.
• Created requirement document on daily file feed and project charter, reports, status reports, milestones, with mock ups.
• Closed the projects by successfully deploying the applications into production and providing the needed training materials, release notes to the business users, & documenting lessons learned to store in the organizational process assets.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-Project, JAD Methodology, Requisite Pro, Cognos, Windows 2000,SQL,Microstrategy,Quality Center, TSYS.

Confidential, Wilmington, Delaware

Senior Business Analyst

Responsibilities:

• Liaised with Business and Functional owner during risk engineering and High-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Prepared User’s stories Scorecard for requirement documents with acceptance criteria.
• Documented Standard Operating Procedures for full application launch with fixed income, accounting system.
• Documents prepared for Launch of application launched Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR)
• Ensured all artifacts complied with corporate SDLC Policies and Guidelines so that all standard principles, theories, concepts, and techniques of business analyst are met with UAT testing.
• Prepared all documents like project charters, meeting minutes, kick off documents, issue tracking log and Involved in Project Planning and Scheduling.
• Experience in maintaining various funds administration documents, and funding reporting.
• Prepared use cases like buy a stock, Sell a stock, retrieve and OTB Derivatives
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Performed GAP analysis of Business Rules, Business and System Process Flows, User Administration, and to support Feasibility and analysis.
• Worked with Compliance team in order applicable IFRS and GAAP Rules for various Mutual transactions.
• Involved in creating Business Processes and Modeling Diagrams, Data modeling and data mapping using Rational Unified Process (RUP).
• Actively participated in status reporting meetings and interacted with development team to discuss technical issues.
• Performed GAP analysis of System Integration solution wise and prepared all documents.
• Created Sequence Diagrams and State Diagram.
• Worked with System Owners for System Architect Diagram
• Worked on Retail Front End and Authentication level for internal and external users
• Worked throughout on STM document for successful implementation of project
• Performed UAT testing and Regression testing and generated data reports with Quality Center.

Environment: UML, ETL, Java,, Reporting, Rational, Oracle 8.0,Waterfall., Pro, Share point, MS Visio, MS Office Rational Rose, Regression testing