SUMMARY

• Around 7 years of professional experience in Techno - Functional Business Analysis, Business Modeling, Requirements Gathering, &Technical Documentation.
• Experience in creating Business Requirement Documents (BRD), IEEE Standard Software Requirements Specification (SSRS), Functional Requirement Document (FRD), Use Case Specifications, Process Flow Diagrams, Functional/Non Functional Specifications, Test cases, Requirements Traceability Matrix (RTM), across the project Deliverables.
• Excellent in writing business and system specifications, designing and developing Use case, Activity, Interaction (Sequence & Collaboration), and Case Diagrams.
• Extensive experience on Software Development Life Cycle (SDLC) in Waterfall, Agile, and Business Process Modeling (BPM).
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project's exposure to the forces of change.
• Experience in conducting GAP Analysis, Feasibility Analysis and ROI, Business Process Engineering by Using Business Analysis tools.
• Extensive experience in data analysis using SQL and PL/SQL.
• In-depth experience in providing solutions for data Extract Transform and Load (ETL) development using PowercenterInformatica, IBM Infosphere Information Server, SQL Server Integration Services (SSIS)
• Excellent knowledge of MS Office especially MS Excel, Access, Visio, Power Point, Word, etc.
• Experience in Hyperion Planning, Hyperion Financial Management, Essbase, Hyperion Financial Reporting, Oracle Data Integrator, ETL, and OLAP tools
• Worked with Hyperion Classic, EPMA planning applications for budgeting and forecasting
• Understand and translate Customer security and Risk management needs into business solutions to enable compliance and appropriate risk mitigation
• Administered Identity and Access Management (IAM), (including password management) controls for staff and vendors assigned to department-level projects
• Automated initiation, capturing, recording and management of user identities and their related access permissions, with IAM
• Participated in internal and external audit activities on behalf of IAM department
• Strong understanding of financial valuation concepts and various Capital market instruments including Equities, Fixed Income, Foreign Exchange, Derivatives & Back-Office operations.
• Understanding of various debt instruments including T-bills, T-bonds, Municipal bonds (including revenue & Tax-exempt bonds) and Corporate bonds
• Created Logical data models and Logic to Physical Data Mappings.
• Extensive knowledge of IBM CURAM system solution for MLTC Eligibility and Enrollment.
• Process consulting experience, using techniques like SCRUM, Kaizen, 5S, and Kanban.
• Created Defect Tracking using HP QC and JIRA and reviewed them in subsequent iterations of the application Development process.
• Maintained and overseen Rally/Kanban and JIRA boards for work tracking, ensuring all stories and tasks are updated by team members timely and accurately
• Multi lingual abilities and work experience across Asia and USA.
• Good understanding of processes in Media, Telecom and Banking companies and have worked in areas of Retail management, collaboration, order management, customer management, Portal development, process improvement, Networking, Billing, etc.
• Obtained expertise in performing System, Acceptance, Smoke, Regression, Integration and Functionality Testing.

TECHNICAL SKILLS

Languages: C, Java, VB, HTML, UNIX Shell Scripting

Database: MS-Access, Oracle (8i/9i/10g), Teradata, Informatica, SQL Server 2008/2005/2003 , IBM IAM.

Operating System: Windows 8, Windows 2003/2000/NT, IBM - AIX, Solaris, Linux, UNIX

GUI tools: Adobe Photoshop, MS Excel, MS Office

Microsoft Office Suite: MS Word, MS Excel, MS PowerPoint, MS Project, MS Outlook, MS SharePoint

Web protocols: HTTP, TCP/IP, and FTP

Business Documentation Skills: Business Requirement, Use Cases, Functional and Non-functional Specifications, Wireframes, BRD, SRS, UML Diagrams, Requirements Traceability Matrix, Training and User Manuals, Test Cases.

Modeling tools: MS-Visio, Rational Rose, Adobe Fireworks, and Visual Studio.

Methodologies: SDLC, OOAD, Agile (Scrum, Kanban), Waterfall, RUP, UML, JAD

Defect Tracking Tools: HP QC, Jira, Rational Clear Quest, Quality center

Quality Management: DevTrack, Bugzilla, Jira, Quick Test Professional

Project/Change Management Tools: MS Project, Rational Team Concert, Rational Clearcase

Requirement and Test: RSA (Rational software Architect), Rational Case, RequisitePro.

Testing tools: WinRunner, Test Director, LoadRunner, Quick Test Pro, QC

PROFESSIONAL EXPERIENCE

Confidential, MN

Business Analyst

Responsibilities:

• Involved with all phases of Software Development Life Cycle (SDLC) methodologies throughout project life cycle (Business Modeling Concepts, Requirement Gathering, Analysis, Coding, Testing, & Deployment).
• Assisted Project Management in developing Scope/ Vision Documentation and Project Plan, tracking project Process
• Interacted with functional/end users to gather requirements of core reporting system to understand exceptional features users expecting with ETL and Reporting system and also to successfully implementbusinesslogic
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement
• Conducted analysis to improve existing eBanker Interface and design UI prototypes.
• Extensive work experience with Portfolio Managers, Experienced Traders, and Compliance Manager to configure and test the rule-based scenarios to capture market patterns and credit risk in Trading Activities.
• Communicated complex calculation scripts for allocations and back calculation for the accounts like Operating Earnings, Net Income Reconciling Items, Retained earnings
• Performed in maintaining, updating and managing life-cycle workflow in access management systems (IAM); including testing of business applications prior to deployment
• Analyzed and maintained team metrics, including access request processing, SLA compliance, and support categorization.
• Strong oral and written communication skills, to include solid experience in writing business requirements and functional specifications
• Created T-SQL objects such as tables, views,and store procedures to meet client requirements.
• Created new ETL process to extract, transform and load data from different sources to data warehouse, used SQL and Toad to extract, filter and validate data
• Notifications, scripts and variables for ETL process usingInformaticaPower Center.
• Involved in Data Extraction from Oracle and Flat Files using SQL Loader Designed and developed mappings usingInformaticaPower Center
• Understanding of Process automation using ESSCMD and MaxL Scripts
• Helped in creating Data Dictionary used in Data Mapping of Logical Data elements in use cases to Physical data elements (record source).
• Created Logical data models and Logic to Physical Data Mappings.
• Developed test plans with QA team and helped to develop test cases for system testing, integration testing and performance testing.
• Conducted UAT to confirm that all derivative products can successfully process, during trade life cycle.

Confidential - Alpharetta, GA

Business Analyst

Responsibilities:

• Involved in all the phases of Marketing, Sales and Ordering automation implementation (Feasibility, Design, Configuration, Development, Testing, Training and Implementation)
• Used Requisite Pro for the Requirement Documents Preparation and Prepared Business Process Models that include modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Prioritized the requirements using the MoSCoW theory
• Worked with technology team to identify system, data, and process dependencies for upstream and downstream application data flow.
• Communicated business rules related to the payroll, revenue, workforce, Capital expenditure, and Balance.
• Administered Identity and Access Management (IAM), (including password management) controls for staff and vendors assigned to department-level projects.
• Worked on AS400 based Order Management, in managing Order processes, and billing.
• Experience in monitoring and maintaining control over the Sales situation using AS400 &PkMS systems.
• Worked withInformaticaPowerMart client tools like Source Analyzer, Warehouse Designer and Mapping designer.
• Created complexInformaticamappings to load the data mart and monitored them. The mappings involved extensive use of transformations like Aggregator, Filter, Router, Expression, Joiner, Union, Normalizer and Sequence generator.
• Created use case diagrams, activity/sequence diagrams and analyzed Dependency.
• Involved in writing and executing test plans, test cases for UAT (User Acceptance Testing) and BVT (Business Validation Testing) to ensure the implemented system met the overall business requirements and worked closely with the business users during the testing phases.
• Involved in project estimation and implementation plan for various projects

Confidential, CO

Business Analyst

Responsibilities:

• Interfaced with Business and IT teams to define Business Requirements and Systems RequirementDocuments (BRD, SRD) for projects across Online and Retail divisions.
• Used various analysis frameworks and tools like JAD, UML, User Stories, Use cases, Flow Diagrams (Data and Process), Gap Analysis Documents and others to elaborate and represent desired state of upgraded and new systems
• Worked closely with System Architect to implement Service Oriented Architecture (SOA), Client side Validations, Server side Validations, Web Method definitions and data modeling.
• Used tools such as MS Office (Visio, Word, Excel & PowerPoint), Enterprise Architect, HP QC and JIRA as part of the SDLC
• Conducted daily/weekly status calls with Business, IT support Operations and external partners to gather requirements and communicate across teams.
• Prepared Supplemental Specification documents for about 12 projects.
• Gathered technical requirements for the development team who worked in J2EE & .Net - JSP, HTML, CSS, JavaScript, JQuery, C#, SOAP, and Oracle databases (SQL).
• Backup for Project management activities in the absence of the PM.

Confidential - Columbus, GA

Business Analyst

Responsibilities:

• Gathered Business Requirements through brainstorming sessions on global calls.
• Translated business customer's requirements document into IT system requirements to identify specific system changes required by multiple IT development teams.
• Customized IBM CURAM software is used as a web application for Citizens and caseworkers to enroll and check eligibilities for applicants.
• Experience in configuration work onGuidewire claim center including working on UI, Business, and Data model and Integration layers.
• Used Requisite Pro for the Requirement Documents Preparation and Prepared Business Process Models that include modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Designed and developed Use Cases using UML and Business Process Modeling.
• Used MS-Visio for flow-charting, process model and architectural design of the application.
• Designed and developed project document templates based on SDLC methodology
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Prepared UAT Materials, including the UAT Process, UAT Test document, which would include step-by step process for UAT as well as all the tests that would cover all requirements.
• Review and evaluate established policies and procedures to identify and resolve problems
• Conduct preliminary investigation and interviews and performs analyses for initiatives, inquiries, and projects via JAD sessions

Confidential

Business Analyst

Responsibilities:

• Understood, reviewed and improved the account opening processes for both domestic (within India) and global (outside India) corporate account openings Confidential Bank.
• Produced functional documentations for clients by using UML, Activity/State diagrams, Process Maps and other Technical & Software Documentation guidelines to ensure completeness, accuracy, standardization and usefulness to various users.
• Interfaced between IT and Operations team to ensure successful modeling and implementation of processes
• Coordinated with Citibank's counterparts in various countries, such as United Kingdom, Australia, Nigeria, and others, as necessary.
• Obtained the Best Performance Award (TCS e-served Limited) in January 2010.