SUMMARY

• 7 years of professional experience in Business Analysis, Validation, Requirements Engineering, team leading and Project Management background in various industries such as Finance, Health care,Retail and Banking domain.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Agile, waterfall,Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), CMM (Capability Maturity Models), Rational Tools used during various phases of RUP and BPM Tools.
• Proficient in creating Use Cases, Use case diagrams, Sequence diagrams, and Activity diagrams.
• Experienced working closely with the Business to contribute in business process improvement, data analysis and capturing requirements for financial models and developing Business Requirement Documents (BRDs) / Functional Requirement Documents (FRDs) and User Acceptance Testing (UAT) testing.
• Very good knowledge and experience with exceptional planning and implementation capabilities. Good understanding to develop process improvements that lead to efficiency in Projects and also cost savings. Proficient in preparing generating management reports and providing status updates on the project.
• Well versed and experienced working with all stakeholders using Joint Applications Development (JAD) or Rapid Applications Development (RAD) sessions for an Agile based structure.
• Acquired excellent leadership and interpersonal skills along with being self - motivator and quick learner.
• Acquired excellent verbal & writing skills and Ability to handle multiple demands and competing priorities.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Reports.
• Active involvement in User Acceptance Testing (UAT) and training of end-users.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Self-Starter, Analytical, Presentation Skills, and Leadership Qualities.

PROFESSIONAL EXPERIENCE

Confidential, CHICAGO,IL

Business Anlayst

Responsibilities:

• Liaison between stakeholder’s system users, clients and managers, software development team and the QA team to gather requirements.
• Facilitated (JAD) Joint Application Development sessions to identify the business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Conducted Database analysis via Microsoft SQL Server to run ad-hoc reports weekly/monthly for upper management using SQL queries to generate excel reports/charts analyzing usage of OnlineBanking.
• Engage in project initiation activities such as developing the Project Charter, Project Scope and assisting the management in resource and budget estimation.
• Created Business Requirements Document and converted them into System Requirement specifications Document.
• Implemented business modeling, data modeling, and object modeling using MS Visio to develop the business architecture for the application.
• Analyzed Requirements and created Use cases, Use Case diagrams, Activity Diagrams using Enterprise Architect
• Used Rational Clear Quest for defect tracking and change management request and reported them.
• Gathered requirements to implement Master Data Management.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.
• Proficient in defect management usingJIRA.
• Worked with SIT team in development of System Test Cases.
• Created Test Strategy developed UAT Test cases and execution of Test cases
• Worked with Project management team for vendor selection process.
• Prepared test plans and executed Unit, Integration, User Acceptance testing using test cases to endure that the systems conformed to specifications of business requirements performance criteria.

Environment: Agile / SCRUM, Windows 7, IE, Oracle 9.1, SharePoint, Web services, JIRA, Java/J2EE, HP Quality.

Confidential, Fargo, ND

Business Analyst

Responsibilities:

• Working very closely with Business to map out initial requirements and the scope of the project.
• Eliciting requirements through Discussions with various Stakeholders, document analysis, requirements workshops, surveys, site visits,businessprocess descriptions, use cases, scenarios,businessanalysis, task and workflow analysis (RAD sessions).
• Working with Project stakeholders to identify, model and then document their requirements and business domain details.
• Responsible for identifying opportunities for process and system enhancements throughout different projects.
• Working with the project manager on requirement and scope definition for multiple projects simultaneously.
• Participating in reviews and walkthroughs to gather more details through regular discussions and then developing Business Requirement Document/Functional Specs using internal templates.
• Working closely in preparing HLD (high level design) document outlining all major functional and technical specs (RAD sessions).
• Analyzing new Requirements further for the impact and timeline scalability as per the Requirements and deliverables.
• Evaluate existing systems and/or userneeds and makes recommendations.
• Working closely with Dev Team lead to get together the Technical Specs description in detail for the Specification document- the Environment project is being developed and all the Tables and contents that will be developed.
• Key liaison between Business; Project Manager; Dev Lead and QA Lead to gather all specifications and obtaining sign offs.
• Creating and maintain the Change Requests thru in built Excel Reporting Matrices.
• Initiate and develop the Use Cases using the internal templates.
• Appointed Key personnel for UAT testing.
• Regularly meet with Business in person to discuss UAT testing OR Sanity checks results/findings using SQL queries at times to validate data based findings.
• Efficiently log all UAT defects in QC and follow up for the fixed ones to be retested and close in QC.

Environment: Agile / SCRUM, Windows Server 2008/2012, SharePointServer 2010, MS SQL Server 2008 R2/2012, ODBC, HTML, CSS, XML, Windows 7, UML, SOAP, JavaScript, JSON, Jira, MS Visio, MS Project, MS Excel, MS Word.

Confidential, Dodgeville, WI

Business Analyst

Responsibilities:

• Gathered requirements from the vendors using methods like personal interviews, questionnaires, and team meetings.
• Organized walk through with system developers to explain the business and system requirements and validate end-user requirements.
• Responsible for supervising work activities with offshore (Development, Testing) to ensure that they are well-performed, coordinated among team members and consistent with the approved work plan.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Was the point of contact for Offshore and was responsible to submit a weekly status to the business on the status of each project.
• Defined detailed process diagram to create update Master Data and represented it through use case for user to understand.
• Tested peer reviewed output files before being delivered to the vendor client.
• Facilitated with JAD sessions with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Conducted Functional Walkthroughs as well as User Acceptance Testing (UAT) sessions.
• Held team discussions to deliberate over various scenarios that could take place and impact the project.
• Involved in writing Test Cases, procedures, reports and approval of software release.

Environment: Agile / SCRUM, UAT, HP Quality Center, MS Office, SQL Server, Master Data Management, UML, MS Excel, MS Word, MS Power Point, MS Visio, MS Access, Oracle.

Confidential

Business Analyst

Responsibilities:

• Responsible for managing and creating Business Requirement / Functional Specs.
• Initiated getting all stakeholders together for weekly and monthly meetings to gather requirements and business specifications (JAD sessions).
• Participated further in walkthroughs and general discussions to gather and document the Requirements.
• Analyzed the proposed Key Requirements impact and time line impact of the project - for all the new requirements; Enhancements or Change Requests.
• Key personnel in getting sign off on BRD’s and Functional Specs as needed from all Stakeholders- Business; Project Managers; Dev Lead and QA Lead (JAD sessions).
• Liaison with Development teams, Project Manager and off shore teams in helping manage QA testing.
• Allocation of work to offshore and onshore testers on the project and managing the Test activities.
• Guide and mentor to onshore/offshore and new team members with process and creating of test cases and logging defects.
• Perform verification testing of Severity 1 and 2 incidents and provide sign off.
• Responsible for providing status updates to senior management and project manager on open defects, closed defects and deferred defects to next release.
• Identify opportunities for process improvements in quality assurance department and implement it.
• Manage the Functional; System testing and Sanity checks.
• Monitored preparation and signed off Test cases for UAT environment.
• Executed test cases for UAT, logging variances, defects and Change requests.
• Generated various defect tracking, allocation, and progress reports.
• Analyzing defect reports and generating metrics to track defects with prior releases.

Environment: Water Fall,SQL Server 2005, Oracle 9i, MySQL, Windows NT, MS Excel 2010, MS Word 2010; MS PowerPoint 2010, SharePoint

Confidential

Business Analyst

Responsibilities:

• Participated in walkthroughs gathering info regarding Requirements and details on Specifications.
• Chaired JAD sessions with Business; Dev Managers and Project Manager in the initial meetings for Project planning and gathering details as needed.
• Created the detailed Test Plans to create test cases using QC.
• Worked on getting signoffs as per the criteria set in Test Plan for executing Test cases.
• Tested the Order Management System OMS web based Application.
• Extensively involved in testing the Product Information, Order Entry and Customer Service, Financial Processing modules.
• Tested in Retail Domain from Point Of Sale POS from Web-based internal site stand point.
• Tested data consistency, data integration, data validation with sql queries.
• Performed different types of Testing: Functional; System; Integration.
• Documented the results of the testing and re-testing efforts to ensure compliance to the QA standards.
• Tested the fixes and enhancements to the site, performed functional testing.
• Maintained Bug reporting and reviews thru QC to Dev Manager and QA Manager.
• Provided daily updates to the Project/Dev Manager and developers on the status of day-to-day testing. Quality Center is being utilized for bug/defect tracking and testing results.
• Helped QA Manager as needed in defining various aspects / steps for Test Plans which mainly included the Entrance and Exit Criteria set up; Defining Sign-off criteria on Critical Defects.
• Worked extensively an in depth knowledge in writing Test cases using Quality Center.
• Mapped the Test cases to the Requirements and accordingly the Defects to the test cases in QC.
• Major stakeholder in testing all the Defects as New till Closed.

Environment: SharePoint Products and Technologies Templates, Water Fall,Web Part Templates for Visual Studio .NET, Oracle 9i/10g, Global Service Desk, MS Excel 2007, MS Word 2007