SUMMARY

• Business Analyst with 6 years of experience including an understanding of Business Process Flows, Case Tools, and Business Analysis.
• Documented specifications based on user scenarios, requirements and input from business, wrote functional specifications for software applications.
• Profound Knowledge of Rational Unified Process (RUP) methodology, Use Cases, Object Oriented Analysis and Design (OOAD).
• Extensive experience in gathering business requirements, business processes, identifying risks, GAP analysis and UML modelling.
• Managing reporting, analysis and decision - making for a change request using tools like Clear Quest and Excel.
• Build and maintain strong relationships with business partners, customers, technology teams and Data Management team to build Business Intelligence solutions.
• Experience in conducting Joint application development (JAD) sessions for gathering requirements, and Rapid application development (RAD) sessions to converge early toward a design acceptable to customer.
• Capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
• Ability to prioritize and work under pressure in time sensitive settings.
• Strengths include big picture focus while developing strategic business solutions, which include mission statements, value propositions, critical success factors and statements of work.
• Creative and Enthusiastic Self-Starter with integrative thinking skill.

TECHNICAL SKILLS

Modelling tools: MS Visio, MS Project, Rational rose, Axure

Methodologies: Waterfall, Iterative, Prototyping, RUP, AGILE, SCRUM, RAD, JAD, SWOT, Cost/Benefit

Office Automation Tools: MS Office, Project outlook, SharePoint

Quality Assurance: JAMA, Quality Center, JIRA

Operating Systems: Windows 95/98/XP/2000/NT/7, MS-DOS

Languages: SQL, HTML, XML, Java, Visual Basic, UML

RDBMS: MS Access, SQL server, Oracle

Finance Tools: Bloomberg terminal, Thomson One Investment Platform

PROFESSIONAL EXPERIENCE

Confidential, North Kingston, Rhode Island

Functional/Business Analyst

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed and documented System Requirements based on the inputs of Business Operations Team.
• Participated in Design walk-through with SME’s to baseline the business architecture.
• Extracting and analyzing the rules of various Systems to collect and document the Business Requirements Document (BRD), Software Requirements Specifications (SRS).
• Designed and developed Use Cases, Sequence and Activity Diagrams, Conceptual models and process flow diagrams to help explain the process to the developers and analyze the project using MS Visio.
• Assisted the Product Managers in setting up timelines for the various teams (development and testing teams) as per the SDLC.
• Analyzed the Loan Origination processes to document and derive the Technical Solutions.
• Created GUI Specifications using Visio to help the Loan Processing Manager’s to understand the user interface.
• Identifying options for potential solutions and assessing them for both technical and business suitability by creating logical and innovative solutions to complex problems.
• Participated in JADs with the development team, testing team and business team to fasten the project definition process. Interviewing business area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Documented business and data scripts after understanding the system thoroughly and translating them to the developers helping them in corporate the current system features into the future system.
• Worked with the QA team in developing the Test Plan and Test Scripts, Defect Tracking and Bug Resolving using Mercury Quality Center 9.0.
• Responsible for collecting and analyzing the test metrics and then submitting the reports, which kept track of the status and progress of the testing effort.
• Provided the necessary training to the end users in using the application demonstrating the performance and efficiency of the application.
• Collected and analyzed and documented the data requirements to perform Data Driven Testing with multiple sets of Data.

Environment: QTP, HPQC, Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), RUP, UML, SQL, SWOT analysis, GAP Analysis.

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives.
• Provided analysis, understanding and business perspectives on many financial and operational issues.
• Used Rational Unified Process (RUP) for streamlining the team’s development activities.
• Gathered Business Requirements, analysed data/workflows. Defined the scope, financial projections and Cost/benefit analysis.
• Collaborated in the creation and updated the Requirements Traceability Matrix (RTM) using HP Quality Center.
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC
• Reviewed and analysed the Use cases and come up with System design and Test plan Templates.
• Developed prototype of new information processing application.
• Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Involved in Incident Reporting and Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application.
• Prepared weekly and monthly team status reports, progress identification reports, risk mitigation reports, production support reports, and financial and Corporate Infrastructure reports
• Conducted design reviews to ensure that deliverables meet business needs, including in-house data share application development.
• Prepared documents such as Project Scope, Project Vision, Project Success, Business Requirements, Functional Specification, Data Warehouse Process Flow (SQL queries & Crystal Reports) using MS Office (Word, Excel, Visio) and dashboards

Environment: RUP, MS Project, SharePoint, UML, Requisite Pro, MS-Visio, HP Quality Center.

Confidential

Business Analyst

Responsibilities:

• Conducted interviews, document analysis, design workshops, surveys, use cases, and workflow analysis for gathering requirements.
• Also, analyzed Software Requirement Specification and designed documents.
• Addressed all aspects of the credit card use procedure starting from the swipe stage to the payment made by the customer to Citi.
• Created and maintained Business Requirements document and System Requirements document. In addition, was responsible for getting appropriate sign-offs and approvals.
• Initiated business re-engineering process to implement long-term business objectives regarding product, price and automated decision in the existing application.
• Made use case to generate functional requirements.
• Extensively used Rational Rose for process flow diagram (data flow), sequence diagram and collaboration diagram.
• Performed Requirements Analysis and Design using Rational Rose, analyzed and documented the System specifications, Business requirements and detail design of the business using Requisite Pro for the requirement tracking and analyzing.
• Created progress and completion reports for project management on a weekly basis.
• Worked closely with management to keep track of the status of project and draft strategies for the near future. Used MS Project to manage schedules, deadlines, and resources for the project.
• Conducted and participated in walkthroughs to generate consensus, maintaining quality and resolve issues among different stakeholders in the SDLC.
• Performed the GAP Analysis and Impact Analysis for all business requirements having an impact on the existing application.
• Prepared the requirements traceability matrix to ensure that all the business requirements are traced to system requirements and all system requirements are traced to one or more test cases.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs
• Reviewed test plan to ensure that testing resources are optimally utilized.

Environment: Windows XP, RUP, UML, SQL, Rational Tools, MS Visio, MS Word, Excel, PowerPoint, Access.