SUMMARY

• Around 6 years of Business Analyst experience in understanding the Business Process Flows, Case Tools, and Business Analysis.
• Experience in full Software Development Life Cycle (RUP, Waterfall, Spiral & other SDLC implementation)
• Extensive knowledge in Requirement Gathering Analysis through user interviews, workshops and existing systems documentation and procedures.
• Experienced in multiple system design and modeling methodologies such as Rational Unified Process
• Proficient in interacting with business users to identify information needs and initiating process changes and creating Business Process Modeling, Use Cases, Activity Diagrams, Entity Relationship Diagrams, Sequence Diagrams, Collaboration Diagrams, Class Diagrams, based on UML methodology using tools like Rational Rose and MS Visio
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, and design
• Project management experience includes client management, customer interaction, scope definition, project planning, and change control, integration and release management.
• Generated Traceability Matrices to ensure that all the requirements are covered by the test cases
• Creating Work Breakdown Structures (WBS), Project Schedules and Project Timelines
• Well versed in documentation of Product Definition Document (PDD), Business Requirements Documentation and System Requirement Specification (SRS)
• Strong experience in project management tools like MS - Project for status reporting and project planning
• Good analytical and communication skills and ability to work independently with minimal supervision and also a great team player
• Effective Project Scope Change Management and Configuration Change Management
• Organized weekly Project Status and Task Review meetings
• Created PowerPoint presentations and project updates using MS Project for management review
• Skilled at performing GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis

TECHNICAL SKILLS

Operating System: Windows XP/NT/VISTA/, UNIX, Linux

Testing Tools: QTP, Manual Testing, Test Director

Modeling Tools: MS Visio, Rational Suite (Rational Rose, Requisite Pro, Clear Case, Clear Quest, MS Project, Work flow, Use Cases

Language: C, C++, Visual Basic, .NET, HTML, ASP, XML

Packages: MS Office Suite, Adobe Photoshop, MS Project, Matlab, PSpice

ERP Software: SAP PP/MM

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Business Analyst/ Quality Analyst

RESPONSIBILITIES:

• Interacted with Users and Stakeholders to identify business system needs, evaluated solutions for business problems
• Worked with SME’s of different groups to gain detailed knowledge of Investments and Capital Market and also to understand the cross impacts of the system
• Analyzed and documented information system requirements and the corresponding impact on business processes
• Studied the Business Requirement Document (BRD), supporting documents containing essential business elements, detailed definition and description of the relationship between the actors
• Designed and developed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define the Business Process
• Analyzed the data entity relationships and worked on multiple short term projects in between.
• Worked as a team with other business analysts to make an object oriented model of the application and created use cases
• Conducted JAD sessions to allow different stakeholders to communicate with each other, resolve problems at early stage
• Worked on the Functional Requirements Document (FRD)
• Hands on experience in working with active directory, to give privileges and access to the users according to their roles and designations
• Analyzed Business Requirements documents to get a better understanding of the system on both Technical and Business perspectives
• Assisted the QA team in creation of Unit test cases and Integration test cases.

Environment: MySQL, Java/J2EE, Active Directory, Rational Rose, SDLC, UAT, UML, MS Office, MS projects, MS Visio

Confidential, Warsaw, Indiana

Business Analyst/ Quality Analyst

RESPONSIBILITIES:

• Involved in gathering and analyzing business requirements from existing and proposed models.
• During the design phase, worked with the development team to ensure testability, reliability, usability, maintainability and performance of a web-enabled client/server application.
• Interact with the User Experience teams, testing teams, development teams, business and the project management team in understanding, clarifying, articulating and delivering requirements, changes and maintenance related activities.
• Converted business requirements into functional & technical specifications by writing Use Cases & Design/Functional Specifications, drawing Activity diagrams & screen mockups using Office products.
• Organized and facilitated customers and internal stakeholders conducting requirements gathering sessions with the purpose of defining the functional business and system requirements utilizing use cases in UML diagrams and textual descriptions, documenting requirements in a requirements database to track development.
• Performed business and system analysis towards the resolution of reported application issues documenting all resolutions
• Implemented HIPAA compliant transaction formats
• Created detailed Use Cases for every object functionality and scenario. Defined object types, data types on every function & page of the application using RUP. Created templates & delta reports, defined Internationalization.
• Created data grids for configuration tests, ensured maximum functional coverage, identified data needs for each test type, defined, directed and maintained test environment setup.
• Maintained a close and strong working relationship with teammates and management staff to achieve an expected QA result for the project team.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.

Environment: MS visual Studio .NET, MS .NET Framework, Windows 2000 Advanced Server, UNIX / Oracle Platform, MS - Word, MS Visio, Wire frames, MS Project, MS Access, Requisite Pro.

Confidential, Anaheim, CA

Business Analyst

RESPONSIBILITIES:

• Conducted sessions for understanding business expectations and for gathering requirements from various SMEs (Subject Matter Experts)
• Created functional requirement specifications (FRS) for Loan Management, Appraisal and Pricing modules
• Facilitated and participated in joint application development (JAD) sessions for communicating and managing expectations with the business users, senior management and end users
• Analyzed business requirement documents and developed use cases, use case diagrams, activity diagrams, state chart diagrams
• Transformed underwriting guidelines into pricing rules
• Performed impact analysis on vendor management system due to changes in loan manager module
• Aided JAD session follow-ups for project plan updates and gained consensus for User Acceptance Testing requirements
• Wrote specs to utilize Webservices (Axis) for data-retrieval from external systems
• Worked with the Quality Assurance Team to test different releases and to develop test plans and test cases
• Worked with UAT team to validate the developed application meets the business requirements
• Conducted training sessions for the end users and documented various training manuals
• Production support - to end users as well as development team during initial system deployment
• Analysis and resolution of end-user queries and bug reports
• Benchmarking functional requirements met against those expected by running test cases and writing PL/SQL statements and SQL queries to retrieve and check database contents

Environment: Java/J2EE, SQL, PL/SQL, Oracle, XML, Webservices, Enterprise Architect, Rational Requisite Pro, QuickTestPro (QTP), UML, MS Visio, Rational Unified Process (RUP), MS Project, MS Office-PowerPoint and Excel, Weblogic 8.1

Confidential, Fort Washington, PA

Business Analyst

RESPONSIBILITIES:

• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery using Requisite Pro and RUP.
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes.
• Designed and developed Use Cases and UML models using RUP.
• Modeled the detailed design of the system using UML and Rational Rose, Use Case Diagrams, Sequence Diagrams, Activity Diagrams and State Chart Diagrams.
• Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Involved in preparation of AS IS and TO BE Business and System Process Maps.
• Performed Gap Analysis by identifying existing features, documenting the enhancements to meet the end state requirements.
• Assisted with User Acceptance Testing, developing and maintaining quality procedures, and ensured that appropriate documentation is in place.
• Worked with development and testing teams to accomplish timely release objectives.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Assisted QA team in creating Test Cases and worked closely with the Testing Team to help them understand Test Cases and answer any questions related to the business.

Environment: UML, Use Case Analysis, MS Visio, Rational Rose, MS Word, MS Power Point, MS Excel.

Confidential, Horsham, PA

Business Analyst

RESPONSIBILITIES:

• Attended the seminars and workshops conducted by Confidential Financial and understood the working of the different kinds of services they provide like Retirement Savings, Life/Property Casualty Insurance and other commercial and Industrial Insurance.
• Conducted the 'AS IS' study, design of the 'To Be' Processes and also carried out 'Gap Analysis' before Customizing.
• Reviewed and analyzed the business requirements document to derive the functional specifications document
• Configuration for special business process like Consignment stocks management which includes Consignment fill-up, issue and return.
• Conducted Joint Application Development (JAD) sessions to solve critical issues and to get useful suggestions from the group.
• Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, Project) for project tracking, documentation, and presentation.
• Attend weekly change request meetings to document changes and implement procedures to test changes upon completion.
• Developed Use Cases based on the needs of Business Users
• Performed business analysis and use case generation to provide basis for test scenarios, which were used to define test system requirements.
• Used MS Project for project management, managed project resource allocations, planning and status updates to ensure efficient and responsive operations along with senior management
• Served as the primary interface for the assigned projects and maintained good client relationships
• Facilitate weekly client and team meetings to discuss project status and resolve issues
• Defining Test Cases, creating Test Scripts, analyzing bugs, interacting with QA / dev teams in fixing errors and User Acceptance Testing (UAT).

Environment: Java, C++, VB.net, Rational Unified Process, UAT, UML, UNIX, Visio, MS Project, SQL Navigator, Win Runner, Test Director.

Confidential, Philadelphia, PA

Business Analyst

RESPONSIBILITIES:

• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using Microsoft Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Assisted the technical team in translating application functionality into application architecture.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA and developers.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
• Wrote test scripts for User Acceptance Testing (UAT).

Environment: Java, C++, VB.net, Rational Unified Process, UML, UNIX, Visio, MS Project, SQL Navigator, Win Runner, Test Director.