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Business Analyst Resume

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GA

SUMMARY

  • 7 years 9 months of Experience as a business analyst in domains like Insurance and Banking.
  • In - depth knowledge of Software development life cycle (SDLC) methodologies like Waterfall, Rational Unified Process (RUP), Agile
  • Solid working knowledge in Business Process Analysis.
  • Expert in creating UML diagrams: Use Case Diagrams, Activity diagram, Sequence Diagram, Data flow diagrams and flow charts.
  • Design and review documents like Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specifications (SRS).
  • Proficient in creating Requirement Traceability Matrix(RTM) to track and manage requirements
  • Experience in conducting Joint Application Development (JAD) sessions and moderating technical review meetings with excellent conflict resolution skills
  • Good Knowledge in Object Oriented Analysis and Design (OOAD) concepts: Generalization, Polymorphism, Encapsulation and Inheritance.
  • Experience in handling Change Management.
  • Good Knowledge on KYC ( Know Your Customer).
  • Hands on working experience with QA activities like test case writing, test case review with a expertise in User Acceptance Test (UAT)
  • Experience in working and coordinating with distributed team in Onsite- Offshore model.
  • Actively participated in Post Production Validation (PPV), production support, and handled issues appropriately.
  • Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills.

TECHNICAL SKILLS

Operating Systems: Windows XP/Windows 2000/98.

Web Technologies: HTML

Database: SQL and MS Access

Modeling Tools: Sybase Power Designer, Smart Draw, Microsoft Visio, JIRA, Confluence, IBM DOORS, IBM Rational Rose

Testing Tools: Silk Central

Microsoft Office Suite: MS Word, MS Excel, MS Outlook, MS Power Point, MS Share Point, Tally.

Adobe Suite: Adobe Photoshop, Adobe Flash, Adobe Audition.

SAP: SAP (BPC) MS, SAP (BPC) 7.5 NW

PROFESSIONAL EXPERIENCE

Confidential, GA

Business Analyst

Responsibilities:

  • Worked as an interface between the user and the different teams involved in the application development for the better understanding of the business and IT processes.
  • Conducted user interviews and brainstorming sessions to gather user requirements and business process information.
  • Prepared user Stories based on the clients business requirements and interviews with subject matter experts (SME’s); and subsequently submitted to management for review and approval.
  • Actively lead process improvement efforts as identified by IT and business leadership.
  • Created wireframes of the new web interfaces to communicate the ideas to the business users and the management teams.
  • Involved in defining the source to target data mapping based on the business requirement.
  • Coordinated with Development teams on mapping issues and testing issues.
  • Conducted and Participated in Scrum Calls and Retrospective’s.
  • Successfully conducted JAD sessions, which helped as a conflict resolving tool.
  • Effectively used Object Oriented Analysis and Design (OOAD) to categorize and structure the requirement into logical grouping to avoid redundancy.
  • Used JIRA and Confluence to create User Stories and Visio to create UML diagrams including use case, activity and sequence diagrams to extract business process flows.
  • Participated in Business sessions with business SME’s integrated Stake Holders and platform teams.
  • Conducted the requirement and design walk through with designers, development and testing teams.

Environment: Agile (Scrum) Methodology, MS VISIO, JIRA, CONFLUENCE, MS Office, Balsamiq, SQL

Confidential, NY

Business Analyst

Responsibilities:

  • Performed GAP analysis on existing application.
  • Developed Use case diagrams, functional Requirements, System requirements, User requirements specification, and Design specification.
  • Conducted Joint Application Development (JAD) sessions with stakeholders.
  • Delivered business process models and derived Process Improvement initiates that met IT application requirement process
  • Involved with teams for root cause analysis activities and data collection plans.
  • Documented meeting outcomes, and coordinated with all internal and external teams.
  • Liaised with business and functional owner, SMEs during requirement gathering.
  • Used agile scrum methodology.
  • Interfaced with business users to prepare and update analysis artifact for Software Change Requests.
  • Prepared requirement traceability matrix
  • Wrote SQL statements to extract data from tables to validate data flow.
  • Generated necessary reports from SAP system using SAP( BPC)
  • Involved in designing and developing test plans and developed User Acceptance Test plans
  • Participated in production support and handled issues appropriately.

Environment: Agile (Scrum) Methodology, MS VISIO, SQL, SAP (BPC) Business Objects, Jira, MS Office.

Confidential, Boston, MA

Business Analyst

Responsibilities:

  • Authored BRD/FRD documents based on the clients business requirements and interviews with subject matter experts (SME’s); and subsequently submitted to management for review and approval.
  • Worked as an interface between the user and the different teams involved in the application development for the better understanding of the business and IT processes.
  • Successfully conducted JAD sessions, which helped as a conflict resolving tool.
  • Created and maintained Requirement Traceability matrix to manage requirements.
  • Based on map reports created mapping specifications.
  • Effectively used Object Oriented Analysis and Design (OOAD) to categorize and structure the requirement into logical grouping to avoid redundancy.
  • Used Sybase Power Designer to create UML diagrams
  • Participated in Business sessions with business SME’s integrated Stake Holders and platform teams.
  • Conducted the requirement and design walk through with designers, development and testing teams.
  • Performed Impact analysis and escalated the request for change to Change Control Board (CCB).
  • Created User Acceptance Testing (UAT) plans with various scenarios for testing the application.

Environment: Rational Unified Process (RUP) methodology, Microsoft Office Suite, HTML, Smart Draw, MySQL, IBM DOORS

Confidential

Business Analyst

Responsibilities:

  • Involved ingathering and analyzing the business requirements.
  • Designed and developed project documents based on RUP methodology.
  • Preparedbusiness functional requirement documents, functional requirement documents, Non-functional requirements and SRS.
  • Involved in preparinguse case diagramsbased onfunctional specifications.
  • CreatedUML diagrams.
  • Created prototypes using MS Visio.
  • Coordinated with the development team,database team, data warehousing team and QA team throughout all phases in the RUP methodology.
  • Validatingtest cases and conducting UAT.

Environment: MS Office, IBM Rational rose, MS Visio, RUP, SQL, HTML, XML.

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