Business Analyst Resume
GA
SUMMARY
- 7 years 9 months of Experience as a business analyst in domains like Insurance and Banking.
- In - depth knowledge of Software development life cycle (SDLC) methodologies like Waterfall, Rational Unified Process (RUP), Agile
- Solid working knowledge in Business Process Analysis.
- Expert in creating UML diagrams: Use Case Diagrams, Activity diagram, Sequence Diagram, Data flow diagrams and flow charts.
- Design and review documents like Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specifications (SRS).
- Proficient in creating Requirement Traceability Matrix(RTM) to track and manage requirements
- Experience in conducting Joint Application Development (JAD) sessions and moderating technical review meetings with excellent conflict resolution skills
- Good Knowledge in Object Oriented Analysis and Design (OOAD) concepts: Generalization, Polymorphism, Encapsulation and Inheritance.
- Experience in handling Change Management.
- Good Knowledge on KYC ( Know Your Customer).
- Hands on working experience with QA activities like test case writing, test case review with a expertise in User Acceptance Test (UAT)
- Experience in working and coordinating with distributed team in Onsite- Offshore model.
- Actively participated in Post Production Validation (PPV), production support, and handled issues appropriately.
- Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills.
TECHNICAL SKILLS
Operating Systems: Windows XP/Windows 2000/98.
Web Technologies: HTML
Database: SQL and MS Access
Modeling Tools: Sybase Power Designer, Smart Draw, Microsoft Visio, JIRA, Confluence, IBM DOORS, IBM Rational Rose
Testing Tools: Silk Central
Microsoft Office Suite: MS Word, MS Excel, MS Outlook, MS Power Point, MS Share Point, Tally.
Adobe Suite: Adobe Photoshop, Adobe Flash, Adobe Audition.
SAP: SAP (BPC) MS, SAP (BPC) 7.5 NW
PROFESSIONAL EXPERIENCE
Confidential, GA
Business Analyst
Responsibilities:
- Worked as an interface between the user and the different teams involved in the application development for the better understanding of the business and IT processes.
- Conducted user interviews and brainstorming sessions to gather user requirements and business process information.
- Prepared user Stories based on the clients business requirements and interviews with subject matter experts (SME’s); and subsequently submitted to management for review and approval.
- Actively lead process improvement efforts as identified by IT and business leadership.
- Created wireframes of the new web interfaces to communicate the ideas to the business users and the management teams.
- Involved in defining the source to target data mapping based on the business requirement.
- Coordinated with Development teams on mapping issues and testing issues.
- Conducted and Participated in Scrum Calls and Retrospective’s.
- Successfully conducted JAD sessions, which helped as a conflict resolving tool.
- Effectively used Object Oriented Analysis and Design (OOAD) to categorize and structure the requirement into logical grouping to avoid redundancy.
- Used JIRA and Confluence to create User Stories and Visio to create UML diagrams including use case, activity and sequence diagrams to extract business process flows.
- Participated in Business sessions with business SME’s integrated Stake Holders and platform teams.
- Conducted the requirement and design walk through with designers, development and testing teams.
Environment: Agile (Scrum) Methodology, MS VISIO, JIRA, CONFLUENCE, MS Office, Balsamiq, SQL
Confidential, NY
Business Analyst
Responsibilities:
- Performed GAP analysis on existing application.
- Developed Use case diagrams, functional Requirements, System requirements, User requirements specification, and Design specification.
- Conducted Joint Application Development (JAD) sessions with stakeholders.
- Delivered business process models and derived Process Improvement initiates that met IT application requirement process
- Involved with teams for root cause analysis activities and data collection plans.
- Documented meeting outcomes, and coordinated with all internal and external teams.
- Liaised with business and functional owner, SMEs during requirement gathering.
- Used agile scrum methodology.
- Interfaced with business users to prepare and update analysis artifact for Software Change Requests.
- Prepared requirement traceability matrix
- Wrote SQL statements to extract data from tables to validate data flow.
- Generated necessary reports from SAP system using SAP( BPC)
- Involved in designing and developing test plans and developed User Acceptance Test plans
- Participated in production support and handled issues appropriately.
Environment: Agile (Scrum) Methodology, MS VISIO, SQL, SAP (BPC) Business Objects, Jira, MS Office.
Confidential, Boston, MA
Business Analyst
Responsibilities:
- Authored BRD/FRD documents based on the clients business requirements and interviews with subject matter experts (SME’s); and subsequently submitted to management for review and approval.
- Worked as an interface between the user and the different teams involved in the application development for the better understanding of the business and IT processes.
- Successfully conducted JAD sessions, which helped as a conflict resolving tool.
- Created and maintained Requirement Traceability matrix to manage requirements.
- Based on map reports created mapping specifications.
- Effectively used Object Oriented Analysis and Design (OOAD) to categorize and structure the requirement into logical grouping to avoid redundancy.
- Used Sybase Power Designer to create UML diagrams
- Participated in Business sessions with business SME’s integrated Stake Holders and platform teams.
- Conducted the requirement and design walk through with designers, development and testing teams.
- Performed Impact analysis and escalated the request for change to Change Control Board (CCB).
- Created User Acceptance Testing (UAT) plans with various scenarios for testing the application.
Environment: Rational Unified Process (RUP) methodology, Microsoft Office Suite, HTML, Smart Draw, MySQL, IBM DOORS
Confidential
Business Analyst
Responsibilities:
- Involved ingathering and analyzing the business requirements.
- Designed and developed project documents based on RUP methodology.
- Preparedbusiness functional requirement documents, functional requirement documents, Non-functional requirements and SRS.
- Involved in preparinguse case diagramsbased onfunctional specifications.
- CreatedUML diagrams.
- Created prototypes using MS Visio.
- Coordinated with the development team,database team, data warehousing team and QA team throughout all phases in the RUP methodology.
- Validatingtest cases and conducting UAT.
Environment: MS Office, IBM Rational rose, MS Visio, RUP, SQL, HTML, XML.